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In this chapter, we present semi-structured interviewing as an adaptable method useful in bioethics research to gather data for issues of concern to researchers in the field. We discuss the theory and practice behind developing the interview guide, the logistics of managing a semi-structured interview-based research project, developing and applying a codebook, and data analysis. Throughout the chapter we use examples from empirical bioethics literature.

Data for research studies are often gathered by using questionnaires. These data will be enhanced by interviewing a sample of the respondents. Inexperienced thesis and dissertation writers can meet with difficulties which are beyond their competence in the interview stage. A solution to this problem is described. Relevant literature was perused in the hope that guidance would be found in dealing with lack of expertise in interviewing, and at the same time, encourage the beginner to undertake the task. The suggested solution, derived from the literature, was the use of semi‐structured interviews.

Despite the growing pressure to encourage new ways of thinking about research methodology, only recently have interview methodologists begun to realize that “we cannot lift the results of interviewing out of the contexts in which they were gathered and claim them as objective data with no strings attached”. The purpose of this paper is to provide additional insight based on a critical reflection of the interview as a research method drawing upon Alvesson's discussion from the neopositivist, romanticist and localist interview perspectives. Specifically, the authors focus on critical reflections of three broad categories of a continuum of interview methods: structured, semi‐structured and unstructured interviews.

The authors adopt a critical and reflexive approach to understanding the literature on interviews to develop alternative insights about the use of interviews as a qualitative research method.

After examining the neopositivist (interview as a “tool”) and romanticist (interview as “human encounter”) perspectives on the use of the research interview, the authors adopt a localist perspective towards interviews and argue that the localist approach opens up alternative understanding of the interview process and the accounts produced provide additional insights. The insights are used to outline the skills researchers need to develop in applying the localist perspective to interviews.

The paper provides an alternative perspective on the practice of conducting interviews, recognizing interviews as complex social and organizational phenomena rather than just a research method.

The telephone has been widely used to conduct quantitative research in diverse fields of study, generally using survey methodology. However, comparatively very few qualitative studies opt for this means of data collection. The purpose of this paper is to argue in favour of a medium that has generally been second‐rated in qualitative research. It aims at establishing telephone interviews as an equally viable option to other established methods of qualitative data collection.

This paper is informed by the authors’ experience of using this method, as well as the limited number of previous research articles presented on the topic. It discusses its specific strengths and limitations, drawing on a conducted longitudinal study to illustrate key points. Its application to particular qualitative analysis methods, in view of the acknowledged requirements for each of these approaches, is also presented.

Telephone conversations naturally follow an agenda‐driven format that is initiated by the caller, similar to semi‐structured interviews. The authors propose that the telephone medium and interview modality are complementary. Also, the interview transcripts provide rich textual data that can subsequently be analysed using a range of qualitative data analysis methods.

Focus is placed on the methodological strengths of using telephone interviews in qualitative research, rather than convenience factors which have been the most featured element in previous literature. The paper aims at informing researchers who want to consider using the telephone medium for qualitative data collection and analysis.

Notes that many authors have supported the value of integrating qualitative and quantitative approaches within a research design to address research questions that aim both to develop or extend theory and test its application. Presents research which explores two alternative approaches to conducting qualitative interviews within an integrated research method. Aims to determine how those different approaches can enhance the design of the quantitative component of the research, and contribute to the interpretation of the quantitative data. Concludes that the findings indicate the importance of adopting both qualitative interview techniques within this combined approach, while completing a comprehensive review of the literature. Suggests that this will develop a theoretical framework and quantitative design, and assist in the interpretation of the quantitative data. The qualitative components of two outshopping studies, each study having a combined qualitative/quantitative research design, were selected to illustrate the nature of the data produced through each qualitative interviewing technique and the contribution of the data to the interpretation of the quantitative findings.

There are many accepted ways in which the economist may look at the business enterprise, each of which involves a different blend of theory and empirical evidence. Unfortunately, one gets the impression that many microeconomists have had no direct contact with firms: their experience of the very object on which some lavish such intricate mathematical analysis is entirely second‐hand. Happily, such isolation from the proper object of analysis, the firm, is by no means typical of the history of economic analysis. Adam Smith, the founder of modern economics, was well acquainted with the business community of Glasgow. He was on good terms with the leading merchants of the day including, most notably, Provost Andrew Cochrane who assisted Smith in the acquisition of statistical and institutional information later to be used the The Wealth of Nations. Alfred Marshall too had a serious concern for the realities of business activity. In 1885 he made an extended visit to the United States which took him into many factories and provided the basis for his paper “Some Features of American Industry”. Even ten years later “his zeal for field work remained unimpaired”, and the months of August and September saw Marshall undertaking extensive tours of English mines and factories. One hundred years later, one notices scarcely any enthusiasm on the part of economists for fieldwork of the sort that would take them into the business enterprise. A welcome sign of the possibility that this parlous state may yet be modified is contained in an article by Lawson, where it is argued that “more resources should be allocated, and attention paid, to the results of forms of case‐study, to personal histories, and to the study of primary sources. At the very least a re‐evaluation of research priorities and methods may be in order”. Such an attitude is in sympathy with the line of argument pursued in this article.

The purpose of this paper is to describe a two-part study that has explored the organisational and leadership competencies required for successful service integration within a health consortia in Australia. Preliminary organisational and leadership competency frameworks were developed to serve as reference points as the consortia it expanded to cater for increased service demand in the midst of significant health reform.

The study design is outlined, which involved literature reviews and semi-structured interviews with key stakeholders to ascertain the key determinants of successful service integration at both organisational and leadership levels.

The literature reviews revealed little existing research specifically focused on the organisational and leadership competencies that underpin successful service integration. The themes from the literature reviews and semi-structured interviews informed the preliminary organisational and leadership competency frameworks. Both frameworks are outlined in the paper. Key determinants of successful service integration – at both an organisational and individual leadership level – are also presented.

This is a one-organisation case study and the competency frameworks presented are preliminary. However, the study findings provide a foundation for further research focusing on the longer-term success of service integration.

Service integration in health is a new and emerging area, and there is little extant research exploring the organisational and leadership competencies underpinning its success. The competency frameworks presented in the paper may be of interest to other consortia and organisations engaged in service integration and other forms of merger and collaboration.

Phenomenology is widely recognised for its power to generate nuanced understanding of lived experience and human existence. However, phenomenology is often made inaccessible to prospective researchers due to its specialised nomenclature and dense philosophical underpinnings. This paper explores the value of the researcher’s lived experience as a pathway into phenomenological inquiry. The purpose of this paper is to improve the accessibility of phenomenology as a method for qualitative analysis. It achieves this by aligning Husserl’s concept of phenomenological epoche, or bracketing of preconceptions, and the author’s lived experience as a practitioner of kendo, or Japanese fencing.

The paper employs the narrative vignette as a means of illuminating the intersections between kendo practice and the application of phenomenological epoche as it applies to the understanding of embodied sensemaking. Reflections on the narrative vignette identified a suite of techniques from kendo practice that were applied to a phenomenological approach for critical incident interviews. These techniques were then applied to 30 critical incident, semi-structured interviews as part of a PhD research project into embodied sensemaking.

The results from these interviews suggest that the kendo-derived techniques were effective in generating thick narratives from participants during semi-structured interviews. Examination of the results provided insights into the linkage between phenomenology as a continental philosophy and eastern perspectives such as those found within the Zen traditions and other aesthetic practices.

This research suggests that lived experience such as kendo practice can provide a ready-to-hand pathway to phenomenological inquiry.

The purpose of this paper is to discuss several cultural and psychological aspects that the author experienced in the interview fieldwork with Vietnamese and the strategies to deal with these methodological issues. It aims to assist non-Vietnamese researchers planning their qualitative fieldwork with Vietnamese participants.

The results are drawn from using an autoethnographic approach, in which the author presents and analyses the experiences of conducting individual semi-structured interviews with 15 Vietnamese college teachers in the PhD qualitative study on the Vietnamese concept of face – thê diên.

The author argues that in interviews with Vietnamese participants, an interviewer should be mindful of the interviewees’ unfamiliarity with the ethics approval procedure, their reliance on relationship and trust, their self-face concern and low level of elaboration. It is important that the interviewer be seen as an “insider” by the Vietnamese interviewees, not an “objective” outsider researcher. In addition, an interviewer needs to be sensitive to detect any subtle cues that may emerge, and be flexible enough to adjust the interview questions if necessary and employ suitable techniques to adapt to these changes.

The findings were limited to the scope of experiences within a PhD study with a small group of college teachers. Experiences with larger groups of Vietnamese participants from diverse backgrounds may be needed to confirm the findings of this paper.

This paper addresses the gap in the discussion of conducting qualitative research with the Vietnamese. It also discusses several issues that have not been discussed before, such as the Vietnamese unfamiliarity with the paperwork required for ethics approval and their face concerns in interviews.