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This article addresses why movements towards less-hierarchical organizing may be unsustainable within organizations.

Eschewing hierarchy may prove sustainable if alternative forms of management are acceptable to both employees and managers accountable for those employees’ performance. Developing alternatives means dealing with the fundamentally contradictory functions of coordination and control. Through a qualitative case study of a manufacturing company that removed first-line supervisors, this article analyses how issues of control and coordination were dealt with formally and informally.

Removal of the formal supervisor was followed by workers’ and middle managers’ efforts to informally reconstruct hierarchical supervision. Their efforts to deal pragmatically with control and coordination were frustrated by formal prescriptions for less hierarchy, leading to contested outcomes. The article identifies upward and downward pressures for the hierarchy’s reconstruction, undermining the sustainability of less-hierarchical organizing.

This study is limited by the use of cross-sectional data and employees’ retrospective narratives. Future research on the sustainability of less-hierarchical organizing should preferably be longitudinal to overcome these limitations.

Unless organizational changes towards less hierarchy engage with issues of managerial control and upward accountability, they are likely to induce pressures for hierarchy’s reconstruction.

The article offers an original approach to the classical problem of eschewing hierarchy in organizations. The approach allows us to explore the interrelated challenges facing such restructuring, some of which are currently unacknowledged or underestimated within the literature.

This chapter aims to provide a contribution to the debate about the actual relevance and sustainability of holacracy as an organizational structure able to overcome the limitations of hierarchy. Based on the literature review of this topic, we developed a research framework to explore the organizational variables that allow, or encourage, the development of organizations according to the holonic model. We applied this framework to a case study of a fast-growing Italian system integrator and consulting company.

The outcomes of the empirical investigation show that the applied framework enables the explanation of the development of a holonic organization and they highlight that, to deal with such development, a central role is played by electronic human resource management (e-HRM), defined in terms of HRM processes, software platforms, and organizational culture.

New technologies have yielded astounding increases in quality, productivity, and customer satisfaction. Companies in manufacturing, service, and information industries have all been reaping the benefits of improvements in these areas. In particular, corporate America is emerging from its initial experience with the following new technologies:

The Covid-19 pandemic has brought unexpected implications for the world of work, accelerating the use of digital technologies and hybrid workspaces, and posing new questions on how to manage working relationships. This chapter explores whether employee empowerment experiences can ensure better work-life connections. Empowerment involves a permanent transfer of power from the line manager to the employee. Although not all line managers are willing to use it as a development tool for fear of seeing their role downsized, research has been conducted to better understand the empowerment experiences of Generation Z employees, identifying positive and negative aspects of the relationship with their line managers. Generation Z employees have certain expectations when it comes to their job that are not always met, and understanding and managing these expectations through empowerment has great value to shape the future of organizations and create a better work-life connection for upcoming generations of workers. The chapter adopts a new conceptual framework for understanding employees’ empowerment experiences, proposes specific structural actions that line managers can take and reflects on the implications of employee empowerment for the HR function in terms of work-life interface.

Economist John Kenneth Galbraith was once quoted as saying, “There are two types of economists—those who don't know the future, and those who don't know they don't know.” The same can be said for librarians.

Under Josip Tito’s leadership, Yugoslavia broke away from Stalinistic central planning in 1948 and developed an economy‐wide system of worker self‐management. Its ideological focus was on leadership development and continuous learning among all employees, replacing owners and state bureaucracy with empowered workers at the helm of Yugoslav firms. Over time, the world’s largest experiment in empowerment went awry, however. A state‐supported neo‐Taylorism with a “thinking tank” and a separate “working tank,” evolved which represented little real empowerment. By the 1980s, self‐management had become an impotent bureaucratic formality behind a democratic facade. The dynamics within the rise and fall of Yugoslav self‐management provide lessons for understanding and managing empowerment efforts today.

This book is a policy proposal aimed at the democratic left. It is concerned with gradual but radical reform of the socio‐economic system. An integrated policy of industrial and economic democracy, which centres around the establishment of a new sector of employee‐controlled enterprises, is presented. The proposal would retain the mix‐ed economy, but transform it into a much better “mixture”, with increased employee‐power in all sectors. While there is much of enduring value in our liberal western way of life, gross inequalities of wealth and power persist in our society.

This paper explores the theoretical implications of empowered self‐management as a teamwork design concept. It explores the multiple definitions of empowerment and self‐management that have been used in the design of work teams and it attempts to locate empowered self‐management within the relevant traditions of work design. The paper provides a critical appraisal of empowered self‐management as a team design concept arguing that its unique contribution to the work design literature, has been the development of concepts that focus upon task enlargement as the basis of enhanced role accountabilities within teams. Empowered self‐management as a team design concept has little to say about employee or group autonomy but in fact reflects the design of teams to provide for the normative self‐regulation of employees within management directed systems of control.

The purpose of this paper is to explore self-management among informal tourism employees in urban China with the theoretical basis of Jianghu and reveal the forming process and operation mechanism of China’s urban informal organizations’ self-management.

This paper adopts process–event analysis of informal tourism photographers surrounding Guangzhou Tower. Conducting field inspection and in-depth interviews, the forming process is analyzed and typical events are captured to unveil this self-management mechanism.

The self-management of informal tourism employees in China is based on the Jianghu theory, which specifies the role, obligation and responsibility of a member. These above rely on word-of-mouth order or implicit ways to treat newcomers, realize internal communication and deal with public affairs. Brotherhood, benevolence and etiquette make up the core values of the Jianghu theory that advises strategies in dealing with different events. This self-management, based on the Jianghu theory, has not only effectively solved internal conflicts, but has also achieved the goal of social management.

Informal employees’ self-management is extremely important due to the high cost of government intervention. Through China’s urban informal tourism employees’ Jianghu-styled self-management, the paper shows that the government should not crack down on this group indiscriminately. Instead, it should, through the management agent, set up effective Jianghu rules to realize regular control over this group.

School‐based management programmes have been launched in various regions of the world to enhance education quality in schools. Presents a multilevel self‐management framework necessary for effective implementation of school‐based management. Proposes strategies for minimizing restraining forces and developing plans for effective multilevel self‐management in schools. Suggests three stages of implementation: unfreezing stage, changing stage and reinforcing stage. The time frame is critical for implementing the three levels of self‐management and, therefore, its management is discussed. Proposes seven types of skill required to work more effectively through the above stages, reduce resistance and gain support from school members.