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Believes that an urgent need for in‐depth understanding of the relationship of staff development to education quality exists in current educational reforms, policy making, and teacher education. Based on the existing knowledge of education quality, quality management and effective schools, aims to propose a framework to show how staff development can be designed and managed to contribute to the assurance and enhancement of school education quality from the perspective of seven multimodels of school education quality. Different models emphasize different aspects of school education quality and propose different strategies to enhance it. For ensuring long‐term school education quality in a changing educational environment, staff development can be organized and managed according to the major concerns of multimodels. Proposes some practical considerations for designing and implementing school‐based staff development.

Centres on the promotion of quality in schools and ways by which best practice in industry can be applied in education. Explores definitions, procedures, assessment methods and analyses what can be learned from major theorists on the subject and the experience of industry. Drawing from information gathered during an industrial placement in a major chemical company, compares attitudes and practices with those of staff in a Calderdale junior school. In both (the industrial settings and educational setting) attitudes and priorities with regard to quality appear very similar. It could be concluded from the study that quality requires commitment from the top, it should involve and be owned by all staff in the organization and that a culture of searching for continuous improvement should prevail. Such an approach would have a greater impact on standards, performance and, most importantly, identifying training needs in education if theory and practice from industry can be regarded as relevant and comparable.

The role and performance of a teacher is central to the teaching and learning process in any educational system, but they are often misinterpreted in the context of educational monitoring and quality assurance. Although efforts to relate teacher quality to educational quality are rarely challenged, establishing linkages between teacher quality and student performance have proven to be complex and inconclusive. This holds true especially in the Indian context wherein teachers experience diverse working conditions that may make traditional measures of teacher quality seem impractical and speculative. Teacher roles and performance, apart from being subjected to contrasting realities in schooling systems, are influenced by cultural capital, systemic forces, and teacher education programs. This chapter attempts to unravel the complexities of an Indian school teacher and highlight some of the issues that teachers are likely to face and grapple within their work situations. Nevertheless, the role of a professional and humane teacher will stand paramount in building the future of India.

The payoff to schooling among the foreign born in the United States is only around one-half of the payoff for the native born. This paper examines whether this differential is related to the quality of the schooling immigrants acquired abroad. The paper uses the overeducation/required education/undereducation specification of the earnings equation to explore the transmission mechanism for the origin-country school-quality effects. It also assesses the empirical merits of two alternative measures of the quality of schooling undertaken abroad. The results suggest that a higher quality of schooling acquired abroad is associated with a higher payoff to schooling among immigrants in the US labor market. This higher payoff is associated with a higher payoff to correctly matched schooling in the United States, and a greater (in absolute value) penalty associated with years of undereducation. A set of predictions is presented to assess the relative importance of these channels, and the undereducation channel is shown to be the more influential factor. This channel is linked to greater positive selection in migration among those from countries with better quality schools. In other words, it is the impact of origin-country school quality on the immigrant selection process, rather than the quality of immigrants' schooling per se, that is the major driver of the lower payoff to schooling among immigrants in the United States.

This study aimed to explore the relationships between school cost, school quality, and students' achievement in private schools in the UAE. Moreover, it also aimed to determine the extent to which socio-economic factors influence student outcomes.

A quantitative survey research design was employed by distributing a survey to students' parents in private schools (n = 400) who were selected randomly. The data were analyzed using SPSS software. Therefore, descriptive statistics, correlation analysis, linear regression, and multiple regression analysis were used to provide a comprehensive understanding of the relationships between the variables.

A significant positive association was found between school costs and school quality. Furthermore, parents reported that their children's outcomes were significantly associated with the costs that they paid to schools. Additionally, school quality had a significant impact on students' achievement and explained approximately 38% of the variation in students' achievement. The results also demonstrated a significant association between school cost, parents' income, and students' outcomes.

This study explores the relationships between school cost, school quality, and students' achievements. Additionally, it examines the influence of socioeconomic factors on the relationships between the study variables. The context of this study is the United Arab Emirates (UAE).

The purpose of this paper is to illustrate the evolution and current status of the European Quality Improvement System (EQUIS), the European Foundation for Management Development's (EFMD) accreditation for high‐quality international business schools. The paper aims to analyse and describe the value of EQUIS, as well as other international accreditations, to the world of higher education in business administration.

The paper presents the viewpoint of the EFMD's Director of Quality Services on the value of international accreditation.

The value added by accreditation systems stems from three main, and often inter‐related, areas – assessment of the quality of the school based on several criteria; enhanced brand recognition from being granted a distinctive accreditation label; and contributions to the actual improvement of the school.

International accreditation does add value to business schools in a variety of ways. It is also suggested that some of the value added is specific and unique to having international accreditation and is therefore unobtainable by any other means.

The paper highlights both the similarities and differences between international accreditations available for business schools. This should facilitate the assessment of the benefits and feasibility of international accreditation by decision‐makers at international business schools around the world.

The aim of this paper is to present the main findings of the studies in the field of quality management (QM) in primary and secondary education. Grouping these findings into themes and these themes, in turn, into broad categories as well as prioritizing the themes of findings are also aims of the present study.

A systematic literature review (SLR) of articles focusing on QM in primary and secondary education was carried out based on major publishers, namely Emerald Online, Taylor and Francis, Elsevier/Science Direct, Springer Link, Sage Publishing and Online. In total, 133 articles published in 62 journals during 1983–2019 were collected. The affinity diagram was applied in order to group the findings of the QM studies into logical themes and these themes into broad categories. Moreover, the Pareto diagram was applied to prioritize the themes revealed.

A plethora of articles focusing on QM in primary and secondary education have been published in the last decades. The findings of the QM studies presented in the 133 reviewed articles are grouped into 43 themes and these themes, in turn, into 6 broad categories, namely management practices, school characteristics, teachers, stakeholders, government and pupils. The analysis also reveals themes that can be characterized as “vital” and “useful.”

Researchers and school managers can take into consideration the findings of the QM studies in primary and secondary education as well as the themes of high priority for the design of future studies and QM implementation plans, respectively.

This is the first literature review study which presents analytically the findings of the QM studies in primary and secondary education. This study also contributes to the literature by formulating meaningful themes of these findings and broad categories of these themes and by prioritizing the themes revealed.

The purpose of this paper is to develop an analytic hierarchy planning-based framework to establish criteria weights and to develop a school performance system commonly called school inspections.

The analytic hierarchy process (AHP) model uses pairwise comparisons and a measurement scale to generate the weights for the criteria. The validity of the approach is confirmed by comparing the outputs of school inspection and the outputs of the model in a sample of schools.

The framework proposed enables school management to address several issues pertaining to its competitive advantage with other schools, the two most important being establishing its performance ranking in the marketplace and identifying the service elements that most require improvement. This study develops a cohesive approach to identify which quality attributes or dimensions require attention.

For school inspections, the data collection and computational problems would increase with the increase in the number of criteria and sub-criteria, as well as the number of schools considered in the selection. Although the range of reported AHP applications is extensive in many disciplines, examples in school quality and inspection remain still rare; as a result, this study could not compare its results with other AHP applications in school inspection or assessment.

The AHP method has the distinct advantage that it decomposes a decision problem into its constituent parts and builds hierarchies of criteria. AHP enables assessors to capture both subjective and objective evaluation measures of school quality. By providing a useful mechanism for assessing the consistency of the evaluation measures and alternatives, the AHP reduces bias in decision making.

The AHP model also provides a more systematic evaluation of a given school’s qualitative performance criteria. The proposed AHP model is attractive to assessors and decision makers because its pairwise comparison procedure enables them to offer a relative (rather than absolute) individual criterion assessment on those qualitative factors.

The AHP model could become a sustainable component of overall school system quality improvement by maturing over time. The AHP annual scores could be used as realistic and measureable gauges for measuring school improvement.

This paper aims to examine and compare the school excellence model (SEM) approach adopted by Singapore and the school‐based management (SBM) approach adopted by Hong Kong. It discusses the implications of such a strategy and the challenges that both Singapore and Hong Kong schools face in navigating a new paradigm of managerialism while satisfying the requirements of quality assurance.

This paper utilises a comparative approach to analyse the development of educational quality assurance and the movement to decentralise power to the schools in Singapore and Hong Kong. The framework of analysis involves: approach to decentralisation; effects of education marketisation; school leaders, teachers and the profitable use of quality models.

Both Singapore and Hong Kong utilise a centralised decentralisation approach though with different intent. Education marketisation accentuates the underlying dynamics of fierce competition and accountability through performance indicators. To use the quality models profitably, the main challenge will be for schools to satisfy the spirit of the law rather than the letter of the law.

The comparative study of Singapore and Hong Kong serves as a mirror to other developing countries in understanding how a quality framework coupled with self‐assessment and external inspections can lead to changes in the school system, both positive ones and undesirable side‐effects.

The first comparative study between Singapore's school excellence model with Hong Kong's school‐based management.