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This paper aims to explore the overall research question “How can artificial intelligence (AI) influence consumer information disclosure?”. It considers how anthropomorphism of AI, personalisation and privacy concerns influence consumers’ attitudes and encourage disclosure of their private information.

This research draws upon the personalisation-privacy paradox (PPP) and privacy calculus theory (PCT) to address the research question and examine how AI can influence consumer information disclosure. It is proposed that anthropomorphism of AI and personalisation positively influence consumer attitudes and intentions to disclose personal information to a digital assistant, while privacy concerns negatively affect attitude and information disclosure.

This paper develops a conceptual model based on and presents seven research propositions (RPs) for future research.

Building upon PPP and PCT, this paper presents a view on the benefits and drawbacks of AI from a consumer perspective. This paper contributes to literature by critically reflecting upon on the question how consumer information disclosure is influenced by AI. In addition, seven RPs and future research areas are outlined in relation to privacy and consumer information disclosure in relation to AI.

El papel del antropomorfismo, la personalización y los problemas de privacidad y perspectivas para la investigación futura

Resumen

Este artículo explora la pregunta general de investigación “¿Cómo puede influir la inteligencia artificial (IA) en la divulgación de información por parte de los consumidores? Se analiza cómo el antropomorfismo de la IA, la personalización y la preocupación por la privacidad influyen en la actitud de los consumidores y fomentan la revelación de su información privada.

Esta investigación se basa en la paradoja de la personalización y la privacidad y en la teoría del cálculo de la privacidad para abordar la pregunta de investigación y examinar cómo la IA puede influir en la revelación de información de los consumidores. Se propone que el antropomorfismo de la IA y la personalización influyen positivamente en las actitudes de los consumidores y en su intención de revelar información personal a un asistente digital, mientras que la preocupación por la privacidad afecta negativamente a la actitud y a la revelación de información.

Este artículo desarrolla un modelo conceptual basado en siete propuestas de investigación para el futuro.

Basándose en la paradoja de la personalización y la privacidad y en la teoría del cálculo de la privacidad, este artículo presenta un punto de vista sobre los beneficios e inconvenientes de la IA desde la perspectiva del consumidor. Este artículo contribuye a la literatura al reflexionar de forma crítica sobre la cuestión de cómo influye la IA en la revelación de información del consumidor. Además, se esbozan siete propuestas de investigación y futuras áreas de investigación en relación con la privacidad y la divulgación de información del consumidor en relación con la IA.

鼓励消费者分享他们的秘密？拟人化、个性化和隐私问题的作用以及未来研究的途径

摘要

本文探讨了 “人工智能如何影响消费者的信息披露？"这一总体研究问题。它考虑了人工智能（AI）的拟人化、个性化和隐私问题是如何影响消费者的态度并鼓励他们披露私人信息的。

本研究借鉴了个性化-隐私悖论和隐私计算理论来解决研究问题, 并研究人工智能如何影响消费者信息披露。本文提出, 人工智能的拟人化和个性化对消费者向数字助理披露个人信息的态度和意图有积极影响, 而隐私问题对态度和信息披露有消极影响。

本文在此基础上建立了一个概念模型, 并为未来的研究提出了七个研究命题。

在个性化-隐私悖论和隐私计算理论的基础上, 本文从消费者的角度提出了对人工智能的好处和坏处的看法。本文通过对消费者信息披露如何受到人工智能影响的问题进行批判性反思, 对文献做出了贡献。此外, 本文概述了与人工智能相关的隐私和消费者信息披露方面的七个研究命题和未来研究领域。

The purpose of this study is to estimate the effect of information disclosure on firm value for firms in the Integrated Latin American Market (MILA) over the period 2011–2017.

The study uses structural equation modeling (SEM), where the latent variable “Disclosure Quality” is measured using five textual analysis variables as indicators. The final sample is composed of 1,412 observations representing 198 firms from which we were able to collect annual reports and financial information required.

The authors find a positive and statistically significant effect of “Disclosure Quality” on firm value. The indirect effect of language on firm value is also captured. Text similarity, negative tone, readability and text length in corporate disclosure are negatively related to firm value while using positive tone is positively related. In the exploratory analysis, the authors have significant effects of textual measures on disclosure quality.

The research is original and unique as it approaches the relation between disclosure quality and market valuation of the firm using SEM for firms participating in the MILA.

El propósito es estimar el efecto de la calidad en la revelación de información sobre el valor de la firma para empresas que hacen parte del mercado integrado Latinoamericano (MILA) durante el periodo 2011–2017.

El estudio utiliza un modelo de ecuaciones estructurales (SEM), donde la variable latente “Calidad de la información” es medida usando cinco variables de análisis textual como indicadores. La muestra final está conpuesta de 1,412 observaciones que representan 198 empresas para las cuales se pudo recolectar los reportes anuales y la información financiera requerida

Nosotros encontramos una relación positiva y estadísticamente significativa entre la variable “Calidad de la información” y valor de la firma. El efecto indirecto del lenguaje en el valor de la firma es igualmente observado. La similaridad en el texto, el tono negativo, la legibilidad y el largo del texto en la revelación corporativa están relacionados de manera negativa con el valor de la firma mientras que el tono positivo está relacionado de manera positiva. En el análisis exploratorio, nosotros encontramos un efecto estadísticamente significativo entre las medidas de texto y la calidad de la revelación.

La investigación es original y única en cuanto aproxima la relación entre calidad de la revelación y desempeño de la firma usando un modelo de ecuaciones estructurales para las firmas participantes del mercado integrado Latinoamericano (MILA).

The purpose of this study is to determine the predominant features of the corporations in four Latin American that are countries associated with the disclosure of reputational risk in the frame of explanations proposed by the organizational institutionalism theory about the isomorphism due to environmental pressures like the organisation for economic cooperation and development (OECD) membership and the belonging of Pacific Alliance (PA).

Using an exploratory structural equation model (SEM) with 26 variables from the Global Reporting Initiative (GRI) of a sample of 205 large companies from Mexico, Peru, Chile and Colombia that belong to the PA, during 2016, the research evaluates the association of firms features with the disclosure of reputational risk.

This research founds that country, industry, working conditions, financial performance and status in terms of firms listed in the stock market and in rankings of corporate reputation use to talk about reputational risk in firms' reports. The financial industry, which is ruled by Basel guidelines, and companies with lower returns tend to disclose reputational risk. The isomorphism does not depend on the time of membership in the OECD.

The findings revealed that belonging to the same multilateral organizations like PA or OECD is not enough to create isomorphism in improving the corporative disclosure increasing the quality of sustainability reports. Policymakers and managers need more incentive to avoid strategic silence and selective disclosure of information to promote more transparency for society and enhance the usefulness of accounting and corporate information to interpret business risks, especially reputational risk.

This article contributes to the emerging literature in reputational risk disclosure with evidence explained in the frame of organizational institutionalism evaluating the features that contribute to the legitimatization process, with counterintuitive evidence about the isomorphism pressured by multilateral organizations and economic blocks.

El propósito es determinar los rasgos predominantes de las corporaciones en cuatro países de América Latina asociados a la divulgación del riesgo reputacional en el marco de las explicaciones propuestas por la teoría del institucionalismo organizacional sobre el isomorfismo debido a presiones ambientales como la membresía de la OCDE y la pertenencia a la Alianza del Pacífico – AP.

Utilizando un modelo exploratorio de ecuaciones estructurales (SEM) con 26 variables de la Global Reporting Initiative GRI de una muestra de 205 grandes empresas de México, Perú, Chile y Colombia que pertenecen a la AP, durante 2016, la investigación evalúa la asociación de las características de las empresas con la divulgación del riesgo reputacional.

Esta investigación encontró que el país, la industria, las condiciones de trabajo, el desempeño financiero y el estado en términos de empresas que cotizan en el mercado de valores y en los rankings de reputación corporativa utilizan para reverlar sobre el riesgo reputacional en sus informes. La industria financiera, regida por las directrices de Basilea, y las empresas con rendimientos más bajos tienden a revelar el riesgo reputacional. El isomorfismo no depende del tiempo de membresía en la OCDE.

Los hallazgos revelaron que no basta con pertenecer a los mismos organismos multilaterales como AP u OCDE para crear isomorfismo en la mejora de la divulgación corporativa aumentando la calidad de los informes de sostenibilidad. Los responsables de la formulación de políticas y los gerentes necesitan más incentivos para evitar el silencio estratégico y la divulgación selectiva de información para promover una mayor transparencia para la sociedad y mejorar la utilidad de la información contable y corporativa para interpretar los riesgos comerciales, especialmente el riesgo reputacional.

Este artículo contribuye a la literatura emergente en revelación de riesgos reputacionales con evidencia explicada en el marco de la institucionalidad organizacional evaluando las características que contribuyen al proceso de legitimación, con evidencia contraintuitiva sobre el isomorfismo presionado por organismos multilaterales y bloques económicos.

Companies, politicians, the mass media, legislators, scholars and society in general have shown a growing interest in how board gender diversity affects a firm’s decisions. This concept has been developed because some nations have introduced voluntary policies to regulate and increase the proportion of female directors on corporate boards. Thus, the purpose of this paper is to review previous research based on board gender diversity as a corporate governance mechanism and its effect on some firms’ business decisions: financial reporting quality (FRQ), firm performance and corporate social responsibility (CSR) reporting.

The authors focus on the agency and stakeholder theory to examine the link between female directors on boards and FRQ, CSR disclosure and firm performance.

This review provides researchers a structure that can identify the benefits and disadvantages of including female directors on boards regarding three particular corporate outcomes (FRQ, firm performance and CSR reporting).

This study provides a review of past literature on firm performance, CSR disclosure and FRQ from 1975 to 2017, and it contributes to past research by giving a broad overview of the main results of the association between female board directors and corporate decisions. The findings have implications for governments, academics and company managers.

Las empresas, los políticos, los medios de comunicación, los legisladores, los investigadores y la sociedad, en general, han incrementado su interés en cómo la diversidad de género de los Consejos de Administración impacta en las decisiones empresariales. El concepto de diversidad de género en los Consejos ha sido desarrollado porque algunos países han implementado políticas voluntarias para regular e incrementar la proporción de mujeres consejeras en los Consejos de Administración de las empresas. Por tanto, el objetivo de este trabajo es revisar la literatura previa que se ha centrado en analizar la diversidad de género del Consejo de Administración como mecanismo de buen gobierno corporativo y su efecto en algunas decisiones empresariales: calidad de la información financiera, desempeño empresarial y divulgación de información sobre la responsabilidad social corporativa.

Para examinar la relación entre la presencia de mujeres consejeras en los Consejos de Administración y la calidad de la información financiera, la divulgación de información sobre la responsabilidad social empresarial y el desempeño empresarial nos hemos basado en la teoría de la agencia y la de los stakeholders.

Esta revisión de la literatura previa proporciona a los investigadores una sólida estructura para que puedan identificar las ventajas y desventajas de incorporar mujeres consejeras en los Consejos de Administración con respecto a tres decisiones empresariales en particular (calidad de la información financiera, desempeño empresarial y la divulgación de información sobre la responsabilidad social corporativa).

Este trabajo realiza una revisión de la literatura previa sobre el desempeño empresarial, sobre la revelación de información sobre la responsabilidad social empresarial y sobre la calidad de la información financiera desde 1975 hasta 2017, y contribuye a la literatura previa ofreciendo una amplia perspectiva de los principales resultados de la relación entre la presencia de mujeres en los Consejos de Administración y estas tres decisiones empresariales. Los resultados tienen implicaciones para los gobiernos, los académicos y los gerentes de las empresas.

This chapter examines elements of the regulatory framework in effect in the Brazilian Border Region and neighboring countries as they interact with elements of the culture industry. Located in what is referred to as the Southern Arc, the first city we examine, Foz do Iguaçu-PR, lies on the border between Paraguay and Argentina. The second city is Tabatinga-AM, part of the conurbation region made up by a Colombian city and including the Peruvian border, coming to be known as the Northern Arc.

Our research was produced through the triangulation of primary data obtained in two trips into the field, carried out in 2013 and 2014, secondary data (official and semi-official) and academic bibliography.

Although projects relating to border integration, citizenship and economic development do exist, they do not question or challenge a nationalistic and politicized regime of representation portraying border areas primarily as routes for cocaine traffic or home to terrorist cells. The representation regime disseminated by mainstream media thus reduces the rich color and dynamics of the region to impoverished tones of gray recognizable in terms of “the name of the other.”

This chapter provides a relevant contribution to our understanding of communication processes carried out in two different regions of Brazil, both of them located far from the spotlights of mainstream Brazilian media. We employ a theoretical framework that combines geography of communication with perspectives on communication in borderland regions.

This chapter analyzes how patterns of political corruption across Latin America influence regional entrepreneurial activity as well as the effectiveness of different solutions that have been proposed to promote entrepreneurial initiatives. For this purpose, the causes of this institutional failure and its influence on the regional entrepreneurial system will be explored under a literature review. This review is used to identify its main issues to propose an analytical framework, based on game theory and social network analysis, to understand the dynamics of the different players involved in the interaction between the corrupt political contexts and the regional entrepreneurial ecosystem. This framework is extended to further analyze several well-known regional corrupt business cases and the suitability of different solutions to revert this failure to foster entrepreneurial initiatives with a positive developmental impact in the region.

To apply effective teaching and learning strategies, it is essential to understand the complexity of human groups, especially in educational contexts. To look for the relationship between the contributions that people make, it is critical to understand the singularities of cultures when developing innovations and to foster leadership in education. This chapter presents an experience developed in Higher Education in Chile focused on the ability of preservice teachers to enhance the development of individual talents as an active teaching and learning strategy to create a society made up of integrally developed people in educational contexts. In addition, we use virtual learning environments as a vehicle to connect students between physical and virtual boundaries. This strategy is based on the Talent Management Model which was implemented in intercultural primary schools by professors and preservice teachers from the south of Chile. The virtuality dimension promoted the detection of individual traits of students and contributed to the development of a cultural identity. Additionally, it offered theoretical and practical knowledge that implied an innovation in the training of future teachers.

This research examines the likelihood that Panamanian and Colombian banks listed on their respective stock exchanges voluntarily disclose intangible liabilities based on such variables as their size, profitability, indebtedness, age and growth. The presented findings concur with agency theory, signalling theory and the owner-cost theory.

The authors propose a probabilistic model to test the influence of size, profitability, indebtedness, age and growth on the disclosure of intangible liabilities. The dependent variable, the disclosure index, was constructed from a dichotomous approach using Harvey and Lusch's (1999) model, which has 24 characteristics, plus six that we added in our research. These were grouped into four categories: procedures, human activity, information and organisational structure.

Banks in Panama and Colombia with a larger size, higher profitability, lower age and higher growth are more likely to disclose more information about their intangible liabilities. However, indebtedness does not serve as a determinant of the disclosure of these liabilities, even though its relationship is negative.

The limitation of the research was the voluntary disclosure of information about these liabilities on firms' websites.

The contributions of this research are as follows. First, we used an intangible asset disclosure methodology to verify the disclosure of intangible liabilities, in line with Harvey and Lusch's model, as well as providing another six indicators, thereby producing an extended model. Second, being the first empirical research to study the disclosure of intangible liabilities in Panama and Colombia opens a door to future research on this topic.

This research provides a significant practical contribution to society because banks listed on public stock markets, understanding that undisclosed intangible liabilities lead to opportunity costs in their profitability, might tend to disclose more information, thus promoting greater transparency in the market.

The main contribution of this research is applying an intangible asset disclosure methodology to the disclosure of intangible liabilities, following Harvey and Lusch's (1999) model, as well as the creation of an expanded model.

This work aims to check the validity of the hypotheses of the agency, signalling, political costs and proprietary costs theories in the disclosure of information online. More specifically, to determine the prevalence of the purposes alleged by those theories, we analyse the effect of industry concentration and other factors on an index of items of information disclosed on corporate web sites, in its entirety as well as its breakdown into information whose elaboration and disclosure is compulsory and information whose elaboration and disclosure is voluntary.

First, a content analysis of the quoted non‐financial Spanish companies' web sites was carried out. To do this, three disclosure indexes were created and applied. Then three causal models were estimated by applying a linear regression, taking several factors into consideration.

The findings emphasise the relevance of the hypotheses of political costs theory as the main explanatory factor for voluntary disclosure of information on the internet by quoted Spanish firms. In particular, the hypothesis that the greater the firm's monopolistic power, the more visible the company is and the more political costs it faces. To reduce these costs, such companies have an interest in disclosing greater amounts of information.

The researchers have analysed only one year of data from one country, but this analysis is significant because the motives which lead a firm to disclose information can be very different depending on its geographic location, especially if the factors which determine disclosure practices are associated with the political costs that the companies face.

This is the first study to examine the effect of industrial concentration on the disclosure of information online.