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The paper undertakes a bibliometric analysis and assessment of journal publications in the field of container terminal operations research (CTOR), in an attempt to identify high-impact papers (HIPs) published in Science Citation Index/Social Science Citation Index (SCI/SSCI) journals of CTOR subject category from 1973 to 2020.

A structured approach for identifying the HIPs is developed based on the utilization of bibliometric and network analyses.

The CTOR papers are assessed in terms of publication outputs, distribution of outputs in SCI/SSCI journals, authorship, institutions and countries, as well as citation life cycles of papers with the highest total citations since their publication until the year 2020. The results show that between 1989 and 2015, there were 82 HIPs in the field of CTOR, which have been cited at least 200 times, with more than 50% of these citations allocated in the second part of paper citation life cycle according to the database of Google Scholar.

The practical implication of the aforementioned reviewing and assessing journal publications of CTOR is that it offers the ability to reveal the tone of its development through addressing main characteristics of the relevant HIPs as determined by the highly cited papers in this field of research.

This paper offers a unique analysis and assessment in the field of CTOR by identifying the relevant HIPs and their associated scientific actors (authors, institutions and countries), thus facilitating the future research effort in the field of CTOR.

The purpose of this paper is to map and analyse the literature from 1989 to 2016 on humanitarian supply chain management (SCM) responding to refugees. This literature review systematically assesses existing literature, thereby highlighting gaps, challenges and directions for future research.

The authors apply a structured content analysis method which has been recognised as a traceable, systematic and reproducible research tool to analyse qualitative and quantitative aspects of existing literature.

The relative scarcity of literature implies that the interface of the fields of Humanitarian SCM and refugees has been rarely addressed. More specifically, the quantitative content analysis highlights a dearth of research that focusses on both fields in a well-balanced manner. In particular, empirical, practice-led studies, as well as research on development aid operations are under-represented. The qualitative analysis finds that further research on logistics models as well as technological innovations is necessary to increase data availability, forecast accuracy and the efficiency of (local) supply network operations during disasters.

The review suggests a number of areas in need of future research, proposes possibilities of collaborations between different actors and provides a research agenda for Humanitarian SCM in the context of refugees.

This review is the first to analyse the literature on Humanitarian SCM related to refugees.

Identifying the frontiers of a specific research field is one of the most basic tasks in bibliometrics and research published in leading conferences is crucial to the data mining research community, whereas few research studies have focused on it. The purpose of this study is to detect the intellectual structure of data mining based on conference papers.

This study takes the authoritative conference papers of the ranking 9 in the data mining field provided by Google Scholar Metrics as a sample. According to paper amount, this paper first detects the annual situation of the published documents and the distribution of the published conferences. Furthermore, from the research perspective of keywords, CiteSpace was used to dig into the conference papers to identify the frontiers of data mining, which focus on keywords term frequency, keywords betweenness centrality, keywords clustering and burst keywords.

Research showed that the research heat of data mining had experienced a linear upward trend during 2007 and 2016. The frontier identification based on the conference papers showed that there were five research hotspots in data mining, including clustering, classification, recommendation, social network analysis and community detection. The research contents embodied in the conference papers were also very rich.

This study detected the research frontier from leading data mining conference papers. Based on the keyword co-occurrence network, from four dimensions of keyword term frequency, betweeness centrality, clustering analysis and burst analysis, this paper identified and analyzed the research frontiers of data mining discipline from 2007 to 2016.

The majority of the supply chain sustainability (SCS) literature is based on research perspectives and findings from studies conducted in developed countries. The purpose of this paper is to analyse the current Latin American publications on SCS (2007–2016) to explore whether another perspective exists.

As part of a structured literature review, 123 peer-reviewed articles published in four Latin American databases were scanned. This literature review was combined with a qualitative content analysis using an inductive and deductive approach to move away from top–down approaches and to illuminate the Latin American perspective on SCS.

The analysis of the scientific literature demonstrates that the traditional three pillars of sustainability are not enough to understand the specificities of the region. This review shows that cultural and institutional dimensions enhance the understanding of SCS locally. In addition, three major triggers for SCS in Latin American economies were found: green supply chain management practices, local development and stakeholder engagement.

A deeper understanding of the Latin American perspective can support scholars worldwide in developing the field of SCS in relevant directions and in comprehending the specificities of their own countries by infusing cultural and institutional elements into their conceptualisations of SCS.

This paper provides an unexplored perspective on SCS because it analyses Latin American publications and presents a mapping of current SCS issues and research gaps that offers insights to guide future research in the field.

The purpose of this paper is to survey existing information security policy (ISP) management research to scrutinise the extent to which manual and computerised support has been suggested, and the way in which the suggested support has been brought about.

The results are based on a literature review of ISP management research published between 1990 and 2017.

Existing research has focused mostly on manual support for managing ISPs. Very few papers have considered computerised support. The entire complexity of the ISP management process has received little attention. Existing research has not focused much on the interaction between the different ISP management phases. Few research methods have been used extensively and intervention-oriented research is rare.

Future research should to a larger extent address the interaction between the ISP management phases, apply more intervention research to develop computerised support for ISP management, investigate to what extent computerised support can enhance integration of ISP management phases and reduce the complexity of such a management process.

The limited focus on computerised support for ISP management affects the kind of advice and artefacts the research community can offer to practitioners.

Today, there are no literature reviews on to what extent computerised support the ISP management process. Findings on how the complexity of ISP management has been addressed and the research methods used extend beyond the existing knowledge base, allowing for a critical discussion of existing research and future research needs.

The purpose of this paper is to provide scholars with a robust, easy-to-follow structural model for crafting compelling academic publications. Recognizing the diversity of research methodologies and genres, the paper proposes the symmetry of specificity framework as a guide to maintaining coherence, depth and relevance across different sections of an academic paper.

This paper presents a theoretical framework – “symmetry of specificity” – through an iterative approach inspired by supervision and examination of theses, writing and reviewing research papers and editorial work. The framework builds upon the established IMRAD model and uses the concept of symmetry to explain the structural elements of academic publications. Its unique contribution lies in elucidating the two-dimensional funneling process that takes place within academic writing, and providing a nuanced understanding of how to maintain balance between different sections.

The symmetry of specificity framework introduces a novel perspective on academic writing, emphasizing the concept of “symmetry in specificity”. It shows how maintaining a balance in detail and focus across different sections of a research paper can significantly enhance its coherence and relevance. By elucidating the interaction between theory and data in research writing, it provides valuable insights into the nuances of crafting a compelling academic paper.

While the proposed symmetry of specificity framework may not be universally applicable across all types of research, it provides a solid foundation for the development of alternate structures tailored to specific research paradigms. There is ample opportunity for future research to explore adaptations of this model for various types of academic writing, offering a fresh perspective on structuring academic publications and potentially sparking new discussions and innovations in this realm.

This framework can aid both novice and experienced scholars in structuring their research papers effectively. By offering a conceptual roadmap, it guides the writer through the complex process of academic writing, from crafting the methodology and analysis sections to articulating compelling conclusions. Thus, it serves as a useful tool in enhancing the quality and impact of research communication.

This paper presents a unique approach to structuring academic publications that goes beyond the conventional IMRAD model. By offering a theory-based structural model, it contributes to an underexplored area in academic writing and opens up new avenues for pedagogy and practice in research communication.

The link between supply chain agility (SCA) and performance has been tested in previous research with different samples and results. The present paper quantitatively analyses and summarises the impact of SCA on performance found in previous empirical papers and determines the influence of several identified moderators.

Using a meta-analysis approach based on a systematic literature review, a total of 63 empirical papers comprising a sample of 14,469 firms were meta-analysed to consider substantive (type of performance and SCA operationalisation) and extrinsic (economic region and industry) moderators.

Results confirm a significantly large, positive correlation between SCA and performance. None of the analysed moderators has enabled the identification of any significant differences between the SCA and performance correlations by subgroup. However, high heterogeneity in total variance, both in the full sample and the subgroups by moderator, demands further rigorously reported empirical research on this topic with clearly conceptualised variables and frameworks and the use of validated scales.

Several research gaps and best practice recommendations have been indicated to improve future empirical research on this topic.

Practitioners in different economic regions and industries will find consistent evidence of improvements in performance through SCA.

No meta-analysis has been found in previous research to estimate the value of the correlation between SCA and performance and the influence of moderating variables.

Sustainable customer relationship management (SCRM) is a combination of business strategy, customer-oriented business processes and computer systems that seeks to integrate sustainability into customer relationship management. The purpose of this paper is to contribute to the body of knowledge of marketing, business management and computer systems research domains by classifying in research categories the current state of knowledge on SCRM, by analysing the major research streams and by identifying a future research agenda in each research category.

To identify, select, collect, synthesise, analyse and evaluate all research published on SCRM, providing a complete insight in this research area, the PRISMA methodology, content analysis and bibliometric tools are used.

In total, 139 papers were analysed to assess the trend of the number of papers published and the number of citations of these papers; to identify the top contributing countries, authors, institutions and sources; to reveal the findings of the major research streams; to develop a classification framework composed by seven research categories (CRM as a key factor for enterprise sustainability, SCRM frameworks, SCRM computer tools and methods, case studies, SCRM and sustainable supply chain management, sustainable marketing and knowledge management) in which academics could expand SCRM research; and to establish future research challenges.

This paper have an important positive social and environmental impact for society because it will lead to an increase in the number of green and socially conscious customers with an ethical behavior, while also transforming business processes, products and services, making them more sustainable.

Customer relationship management in the age of sustainable development is an increasing research area. Nevertheless, to the authors' knowledge, there are no systematic literature reviews that identify the major research streams, develop a classification framework, analyse the evolution in this research field and propose a future research agenda.

The purpose of this paper is to structure existing research on knowledge management (KM) in small- and medium-sized enterprises (SMEs) to offer a comprehensive overview of research strands and topics in KM in SMEs to determine their evolution over time.

The paper, which is considered a follow-up literature review, is based on a systematic literature review that covers 180 scientific papers that were published since the review paper by Durst and Edvardsson in 2012 that covered 36 papers.

The findings of this review and those of the aforementioned review are brought together in the form of an overview that structures research on KM in SMEs based on themes that, in turn, allow the derivation of promising research directions and research questions aimed at structuring future research on KM in SMEs.

By combining the findings of this review with the findings from the review published in this journal in 2012, this paper offers, to the best of the authors’ knowledge, the most comprehensive literature review on KM in SMEs produced to date.