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Because of online digital resources, academic libraries no longer need to spend as much time and energy organizing their own collections as they used to. They now have an opportunity to pivot their expertise in organizing information outward. “Inside-out” library services can include support for special collections, digital scholarship, scholarly communication, and data management. A key characteristic of such services is that an academic library takes on broader information management challenges at their college or university. This chapter will examine what it takes to build successful inside-out library services by looking at their cost, how well they complement existing library expertise and culture, and their impact on teaching, research, and the wider community.

As any library strives to improve services and make them increasingly relevant, planning for change has become routine. During 2011, the University of Arizona's Libraries undertook extensive assessments in order to develop and improve services in support of research and grant services so that campus-wide achievements in research, scholarship, and creative works could improve. A project explored ways for the library to become more effective at increasing research and grant support to faculty, researchers, and graduate students in a scalable way, and to help the campus increase achievements in research, scholarship, and creative works. The project defined the library's role in research and grant activities and explored ways for the library to be involved at optimal points in these cycles. This chapter discusses the process developed for assessing what new research and grant support services the library might want to develop. This involved interviewing peer university libraries and surveying faculty and graduate students at the University of Arizona about their research and grant needs. The chapter also describes how results were analyzed to identify potential new library services. The project team recommended new services which were presented to the library for inclusion in its Strategic Plan. The methodology presented in this chapter can be used by any type of library for developing new services to include in their strategic plans.

This study aims to understand the research data management (RDM) services offered by academic libraries in South Asian and Southeast Asian countries. This study aims to evaluate the library and information science professionals’ required RDM skills and the challenges faced with providing RDM services.

The research methodology for this study used a survey method with purposive sampling. Data were collected through online structured questionnaires, which were used to examine the current state of RDM services offered in academic libraries in South Asia and Southeast Asia.

South Asian and Southeast Asian region major types of RDM services provided were data repository, data management training, maintaining Web resources, data study and analysis, and promoting awareness of reusable data sources. Little attention was given to advisory services on data analysis/mining/visualization and supporting reproducibility and workflow transparency. The results indicated that most respondents agreed that metadata standards and data management planning skills were required for RDM services in South Asia and Southeast Asia.

This study is significant because it offers a comprehensive assessment of ongoing RDM services in academic libraries of South Asia and Southeast Asia. Most current literature focuses on best practices in developed nations. This study highlights the need for more competent and dedicated academic staff for effective RDM services. Library professionals can use this study to identify the gaps in RDM services and suggest formative measures to overcome such challenges.

The debate about academic librarians’ roles in research data management (RDM) services is currently relevant, especially in the context of making research data findable, accessible, interoperable and reproducible. This study aims to explore the RDM services offered by Malaysian academic libraries and the implementation progress based on the librarians’ practices and roles.

This descriptive study involves three sequential forms of data collection: a website analysis of 20 academic libraries relating to RDM services, training and policy; an online survey of the academic libraries’ RDM implementation progress; and semi-structured interviews with three academic librarians to gauge their practices and roles in RDM services.

Malaysian academic libraries provide RDM services based on their related or basic skills which are bibliographic management tools, institutional repository and openness of research data rather than impacted services to support RDM, such as data analysis, data citation, data mining or data visualisation services. Although the librarians were aware of RDM and their roles in research data services, the progress of practicing and implementation of the RDM services still has not been fully delivered to support the main RDM elements.

This study illustrates the RDM roadmap on the current landscape of areas and types of services that the libraries are doing well. The list of services can be used and implemented as the best practices or strategies to be applied within Malaysian academic libraries.

This study highlights the gaps of RDM services in Malaysian academic libraries. To the best of the authors’ knowledge, as this is the first study in Malaysia that articulates the case of RDM services in academic libraries, it has paved the way for further research.

The purpose of this paper was to systematically collect and review all studies which have been conducted on research data services in libraries across the globe.

Six world-renowned scholarly databases were searched and Preferred Reporting Items for Systematic Reviews and Meta-Analyses guidelines were used for the identification and selection of eligible studies. The studies were then assessed using a well-renowned framework for the quality assessment of research studies.

The results revealed that the libraries were engaged in providing different types of research data services such as identification, acquisition, management and preservation of research data. They also arranged training programs, supported the publishing and sharing of data and dealt with the licensing and copyright issues related to data.

The results of this study would be helpful for researchers and organizations, especially those engaged in educational activities, in understanding the current scenario of research data services in the world libraries. Furthermore, the findings offer valuable insights to library professionals regarding the types of research support services available globally. This would enable them to play an integral role in planning, designing and implementing such services in their libraries.

To the best of the authors’ knowledge, this study is the first of its kind that systematically collects and reviews the literature on research data services in libraries worldwide.

The purpose of this study was to establish the current skills base of librarians working in research data management services in academic and research libraries in South Africa. The purpose was also to determine the relevance of courses and programmes that are currently being offered by library and information studies programmes in response to the needs of research data management services and make recommendations on curriculum improvement.

About 13 institutions which were considered early adopters of research data management services were identified as participants in an online survey. In addition, a review of Web pages of existing library and information studies schools was carried to establish courses that would support research data management services. Data collected through the two approaches were analysed and presented quantitatively and qualitatively.

The findings reveal an environment in a developmental stage, with limited skilled personnel to run research data management services. The findings also show an absence of specific data librarianship courses within existing library and information studies programmes and a very limited scope for the full range of data management courses within professional development programmes.

The paper provides information on approaches to further develop existing curriculum and contribute to the data management needs and support governments, funders and publishers' requirements for the discoverability and re-use of research data across research domains.

The purpose of this paper is to describe the evolution to date and future directions in research data policy, infrastructure, skills development and advisory services in an Australian university, with a focus on the role of librarians.

The authors have been involved in the development of research data services at Griffith, and the case study presents observations and reflections arising from their first-hand experiences.

Griffith University’s organisational structure and “whole-of-enterprise” approach has facilitated service development to support research data. Fostering strong national partnerships has also accelerated development of institutional capability. Policies and strategies are supported by pragmatic best practice guidelines aimed directly at researchers. Iterative software development and a commitment to well-supported enterprise infrastructure enable the provision of a range of data management solutions. Training programs, repository support and data planning services are still relatively immature. Griffith recognises that information services staff (including librarians) will need more opportunities to develop knowledge and skills to support these services as they evolve.

This case study provides examples of library-led and library-supported activities that could be used for comparative purposes by other libraries. At the same time, it provides a critical perspective by contrasting areas of good practice within the University with those of less satisfactory progress. While other institutions may have different constraints or opportunities, some of the major concepts within this paper may prove useful to advance the development of research data capability and capacity across the library profession.

A major development in academic libraries in the last decade has been recognition of the need to support research data management (RDM). The purpose of this paper is to capture how library research data services (RDS) have developed and to assess the impact of this on the nature of academic libraries.

Questionnaire responses from libraries in Australia, Canada, Germany, Ireland, the Netherlands, New Zealand, the UK and USA from 2018 are compared to a previous data set from 2014.

The evidence supports a picture of the spread of RDS, especially advisory ones. However, future ambitions do not seem to have seen much evolution. There is limited evidence of organisational change and skills shortages remain. Most service development can be explained as the extension of traditional library services to research data. Yet there remains the potential for transformational impacts, when combined with the demands implied by other new services such as around text and data mining, bibliometrics and artificial intelligence. A revised maturity model is presented that summarises typical stages of development of services, structures and skills.

The research models show how RDS are developing. It also reflects on the extent to which RDM represents a transformation of the role of academic libraries.

Practitioners working in the RDM arena can benchmark their current practices and future plans against wider patterns.

The study offers a clear picture of the evolution of research data services internationally and proposes a maturity model to capture typical stages of development. It contributes to the wider discussion of how the nature of academic libraries are changing.

The proliferation of (big) data provides numerous opportunities for service advances in practice, yet research on using data to advance service is at a nascent stage in the literature. Many studies have discussed phenomenological benefits of data to service. However, limited research describes managerial issues behind such benefits, although a holistic understanding of the issues is essential in using data to advance service in practice and provides a basis for future research. The purpose of this paper is to address this research gap.

“Using data to advance service” is about change in organizations. Thus, this study uses action research methods of creating real change in organizations together with practitioners, thereby adding to scientific knowledge about practice. The authors participated in five service design projects with industry and government that used different data sets to design new services.

Drawing on lessons learned from the five projects, this study empirically identifies 11 managerial issues that should be considered in data-use for advancing service. In addition, by integrating the issues and relevant literature, this study offers theoretical implications for future research.

“Using data to advance service” is a research topic that emerged originally from practice. Action research or case studies on this topic are valuable in understanding practice and in identifying research priorities by discovering the gap between theory and practice. This study used action research over many years to observe real-world challenges and to make academic research relevant to the challenges. The authors believe that the empirical findings will help improve service practices of data-use and stimulate future research.

Research data management (RDM) has been called a “ground-breaking” area for research libraries and it is among the top future trends for academic libraries. Hence, this study aims to systematically review RDM practices and services primarily focusing on the challenges, services and skills along with motivational factors associated with it.

A systematic literature review method was used focusing on literature produced between 2016–2020 to understand the latest trends. An extensive research strategy was framed and 15,206 results appeared. Finally, 19 studies have fulfilled the criteria to be included in the study following preferred reporting items for systematic reviews and meta-analysis.

RDM is gradually gaining importance among researchers and academic libraries; however, it is still poorly practiced by researchers and academic libraries. Albeit, it is better observed in developed countries over developing countries, however, there are lots of challenges associated with RDM practices by researchers and services by libraries. These challenges demand certain sets of skills to be developed for better practices and services. An active collaboration is required among stakeholders and university services departments to figure out the challenges and issues.

The implications of policy and practical point-of-view present how research data can be better managed in the future by researchers and library professionals. The expected/desired role of key stockholders in this regard is also highlighted.

RDM is an important and emerging area. Researchers and Library and Information Science professionals are not comprehensively managing research data as it involves complex cooperation among various stakeholders. A combination of measures is required to better manage research data that would ultimately move forward for open access publishing.