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The purpose of this study is to build a generic model for relational development of a value proposition for a service concept. The study seeks to answer two questions: First, what kind of process is practical for joint development of a service concept in customer–service provider collaboration? Second, what are the functional principles for such collaboration?

A participative, design science approach was used to develop the model for a joint-development process. Researchers developed and analyzed joint activities between a provider of industrial maintenance service solutions and its customer during the process of co-developing a service concept for factory maintenance.

The study suggests that a co-development process has to integrate service blueprinting, a stage-gate philosophy, dialogical interaction principles and elements of joint learning to meet the requirement for both efficiency and relationality.

The study develops a generic model for collaborative development of value propositions that integrates the aforementioned elements of separate streams of research. Applying the developed model to different contexts would further verify and enhance it.

The model can be applied to the development of a value proposition in different collaborative development situations to enhance interplay between efficiency and relationality.

The study illustrates a generic model for joint service concept development and proposes a solution balancing contradictory requirements in such a collaboration.

The purpose of this paper is to provide insights on the relational dimension of a networked business incubator (NBI), by investigating the intermediary role of incubator management in fostering social and business ties linking tenants among each other, with the incubator management and external actors.

The paper offers a literature review on the NBIs and advances a comprehensive analytical framework of the networked incubation model. This framework is empirically illustrated through a case study research on a leading Italian private NBI, namely, H-Farm. The collection of primary data was conducted by means of face-to-face in-depth interviews and a survey. Data were processed through social network analysis (SNA) tools.

The results highlight the co-presence and interaction of social and business ties, which build up a vital environment nurturing an entrepreneurial ecosystem. Community-based relationships and the intermediation of incubator management are crucial for supporting tenants in product and business development activities.

These results pave the way to further research, oriented to the conceptualization of a NBI as a (small) cluster. Moreover, the application of the SNA tools adopted invites further research on networked incubators, applying the same methodology in new directions.

This paper adds to previous literature on NBIs by providing evidence of the intermediary role of incubator management in promoting and facilitating social and business relationships occurring among tenants, between tenants and the incubator management, as well as with external advisors, clients and suppliers.

The purpose of this paper is to draw on theories on inter‐organisational governance with a view to developing a reliable reflective scale for measuring inter‐firm cooperation in supply chains for use in logistics management research.

Following a literature review, the paper develops items for three relational norms. The model is tested with structural equation modelling (SEM).

The literature review reveals that most of the currently used variables and scales describe the characteristics of focal firms, rather than relationship properties. The few exceptions that focus on relationships fail to recognise the dimensionality of channel cooperation. The proposed scale is found to be valid and reliable, based on 181 observations from supply‐chain relationships.

The valid and reliable scale that captures relationship characteristics and recognises the dimensionality of channel cooperation should be tested in future research.

This paper fulfils an identified need for a reliable scale on channel cooperation. The use of SEM has enabled the incorporation of measurement error in scale development of this unobservable, latent variable.

Estimating the sizes of query results and intermediate results is crucial to many aspects of query processing. All database systems rely on the use of cardinality estimates to choose the cheapest execution plan. In principle, the problem of cardinality estimation is more complicated in the Extensible Markup Language (XML) domain than the relational domain. The purpose of this paper is to present a novel framework for estimating the cardinality of XQuery expressions as well as their sub‐expressions. Additionally, this paper proposes a novel XQuery cardinality estimation benchmark. The main aim of this benchmark is to establish the basis of comparison between the different estimation approaches in the XQuery domain.

As a major innovation, the paper exploits the relational algebraic infrastructure to provide accurate estimation in the context of XML and XQuery domains. In the proposed framework, XQuery expressions are translated into an equivalent relational algebraic plans and then using a well defined set of inference rules and a set of special properties of the algebraic plan, this framework is able to provide high‐accurate estimation for XQuery expressions.

This paper is believed to be the first which provides a uniform framework to estimate the cardinality of more powerful XML querying capabilities using XQuery expressions as well as their sub‐expressions. It exploits the relational algebraic infrastructure to provide accurate estimation in the context of XML and XQuery domains. Moreover, the proposed framework can act as a meta‐model through its ability to incorporate different summarized XML structures and different histogram techniques which allows the model designers to achieve their targets by focusing their effort on designing or selecting the adequate techniques for them. In addition, this paper proposes benchmark for XQuery cardinality estimation systems. The proposed benchmark distinguishes itself from the other existing XML benchmarks in its focus on establishing the basis for comparing the different estimation approaches in the XML domain in terms of their accuracy of the estimations and their completeness in handling different XML querying features.

The current status of this proposed XQuery cardinality estimations framework does not support the estimation of the queries over the order information of the source XML documents and does not support non‐numeric predicates.

The experiments of this XQuery cardinality estimation system demonstrate its effectiveness and show high‐accurate estimation results. Utilizing the cardinality estimation properties during the SQL translation of XQuery expression results in an average improvement of 20 percent on the performance of their execution times.

This paper presents a novel framework for estimating the cardinality of XQuery expressions as well as its sub‐expressions. A novel XQuery cardinality estimation benchmark is introduced to establish the basis of comparison between the different estimation approaches in the XQuery domain.

A workstation‐based system for materials planning is intended to complement a host‐based materials‐planning system, thereby leading to a multi‐level system that combines fully detailed planning procedures with “aggregate” decision support capabilities. Planning objects as well as planning procedures are formulated within the relational database frame‐work. By that means, at execution time the database management system guarantees processing efficiency as well as consistency control. After a short characterisation of the state‐of‐the‐art of database utilisation in conventional materials planning, a set of requirements which have to be met by the proposed approach is formulated. Based on this, the suitability of the relational database model as a framework for multi‐stage materials planning is discussed. In particular, the integration of abstraction hierarchies is emphasised and hierarchical planning procedures adopted from artificial intelligence are integrated into the concept. Some examples adopted from a prototype show that, at least for simple planning problems, it is possible to achieve end‐user support at any level of detail when using a relational database system for materials planning.

Discharging frail older people from acute hospital settings has been an issue of concern for over 40 years and recent studies suggest that enduring problems remain. This paper explores the experiences of discharge from three different units: an acute surgical ward, an acute medical ward and a specialist ward for older people. Based on extensive data from interviews with older people, their family carers and ward‐based staff, a grounded theory of the discharge experience is presented. This suggests that the quality of discharge hinges largely on whether the focus of efforts is on ‘pace’ (the desire to discharge older people as rapidly as possible) or ‘complexity’ (where due account is taken of the complex interaction of medical and wider social issues). When pace is the focus, ‘pushing’ and ‘fixing’ are the main processes driving discharge. However, when attention is given to complexity, far more subtle processes of ‘informing’ and ‘brokering’ are in evidence. These latter processes are conceived of as forms of ‘relational practice’ and it is argued that such practices lie at the heart of high quality care for older people.

Considering the limitations of supply chain collaboration (SCC) literature, the purpose of this paper is to develop SCC framework and analyze the SCC practice based on the framework. The framework incorporating internal and external knowledge sharing under a collaborative culture (CC) and problem-solving environment preceded by preparedness is required.

To achieve successful collaboration, this paper encompasses problem-solving and performance measurement, preparedness, culture, relationship strength (RS) and gives resource sharing and planning as internal and external focused perspectives. Exploratory methods are used to analyze the data from industries.

CC, RS and preparedness are crucial that reflect the health of collaboration. Three levels of collaboration practice – good, moderate and weak – are prominent where the extent of SCC practice seems weak. Collaborative activities that matter more are identified. Market-based knowledge sharing is important for good and moderate SCC, while weaker collaboration does not focus on it. Interestingly, this paper finds an increasing level of collaboration may not always result in increased performance. Firms from the pharmaceutical, automobile and electrical/electronic industry tended to practice higher collaboration as compared to other industries.

By integrating market-driven management, resource-based view, and contingency theory, the SCC framework gives a new perspective. Joint planning and resource sharing are categorized as internal and external focused functional areas. The paper identifies three profiles of collaboration and discusses the importance of SCC activities in achieving performance.

Aims to conceptualise a relational epistemology of development planning emanating from the episteme of oneness of Allah as the worldview of unity of knowledge and to make it empirically viable by combining statistical quantification and real‐time simulation in the spatial dimension.

These two estimation approaches and the empirical results are sequentially interconnected; showing how statistical results that are always static in nature can be dynamically represented by real‐time graphical simulation in spatial representation.

The policy implication underlying the normative issues interconnecting the statistical results and the spatial dimension real‐time simulation results by vivid simulation is pointed out.

The results are impressive for guiding policy in cases where there are negative partial elasticity coefficients between sectoral gross domestic product and total employment. The same model can be extended in much broader contexts of development planning in inter‐sectoral, national, regional, and global perspectives.

Recently, focus in strategic sourcing (SS) has shifted from the exchange of tangible goods toward the exchange of intangibles, such as specialized skills, knowledge, and processes. The purpose of this paper is to aim to delineate the domain of, and operationally test, strategic sourcing orientation (SSO); a management philosophy directed at identifying and meeting the needs and goals of SS.

Using a mixed-methods research design and underpinned by a service dominant logic (SDL) inspired resource-based view (RBV), the authors first use the qualitative input of 41 top sourcing executives in four focus groups to derive four first-order “orientations” (learning, performance, planning, and relational-process) that were found to reflect SSO. Second, the authors propose a theoretically grounded operationalization of SSO derived from the qualitative data and extant literature. A sample of 174 top sourcing executives was used to test the proposed SSO and its impact on SS reputation, supplier management, and performance outcomes.

The results indicate strong support for the theorized SSO and its impact on SS reputation and supplier management, and, consequently, on performance outcomes.

While many firms encourage a culture to enable SS to realize enhanced performance, research has failed to provide a holistic account of this orientation. This study employs a mixed-methods research design to conceptualize and operationalize such orientation.

The purpose of this paper is to analyse supply chain network management (SCNM) in the context of emergency preparedness management (EPM). The results of this study revealed that civil-military relations are essential for EPM to function as a coordinated approach to safety and security, and are necessary to respond effectively to complex emergencies and mitigating threats to developed countries. Civil-military relations are still a concern in the context of communication, the exercise of authority, and the coordination of emergency supplies (ES) to emergency operations.

This qualitative study is based on field observations, with attention focused on the EPM of Sweden, Finland, and Poland. The analysis of a broader SCNM through EPM was supported by semi-structured interviews among civil-military actors in Sweden, information collected from informal conversations known as “hanging out”, and secondary materials. Empirically, the analysis included a variety of civil-military relationships and identified implications for management, policy, and planning that are applicable to developed countries.

The management of civil-military relations is a meaningful resource when used as an overall approach for safety and security. The integration of civil-military relations in EPM in the planning of ES is a long-standing and complex matter. The management of Swedish civil-military relations in EPM is recognising that implications for management are imbedded in continuous policy changes in, for example, the Swedish policy history. Civil-military relational complications that arise in the field of operations are impossible to anticipate during emergency planning, as those complications are grounded in policy changes.

Escalating threats to developed countries are highlighted. The study underlines the primary measures used in studying military involvement in EPM. An understanding of SCNM as a choice for management can be obtained in future research that focuses on a broader role of the military in EPM. Sweden has emphasised a clearer role for the military by reactivating total defence planning and by evolving common practices and processes with civil actors in civil defence. Meanwhile, Poland and Finland are increasing their focus on supporting the management of civil-military policies on safety and security regarding communication, authority, and developing coordination. Consistent with findings from previous reports on SCNM, civil-military relations are essential for EPM. This study confirmed the importance of civil-military coordination, the management and practice of authority, and shared forms of communication.