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1 – 10 of over 55000
Article
Publication date: 1 March 2011

Martin Löfgren, Lars Witell and Anders Gustafsson

The purpose of this study is to shed further light on the dynamics of quality attributes, as suggested by the theory of attractive quality. The study aims to investigate the…

4846

Abstract

Purpose

The purpose of this study is to shed further light on the dynamics of quality attributes, as suggested by the theory of attractive quality. The study aims to investigate the existence of the life cycle for successful quality attributes and to identify alternative life cycles of quality attributes.

Design/methodology/approach

The research is based on two surveys in which a total of 1,456 customers (708 in 2003 and 748 in 2009) participated in the classification of quality attributes. In particular, the study investigated how customers perceived 24 particular packaging attributes at two points in time, in 2003 and 2009.

Findings

The study identified three life cycles of quality attributes: successful quality attributes, flavor‐of‐the‐month quality attributes, and stable quality attributes. The research also extends the theory of attractive quality by identifying the reverse movement of certain quality attributes; that is, that a quality attribute can take a step backwards in the life cycle of successful quality attributes through, for instance, a change in design.

Originality/value

The paper provides empirical evidence for the existence of several alternative life cycles of quality attributes. The results of the empirical investigation increase the validity of the theory of attractive quality, which is important, given the limited amount of research that has attempted to validate the fundamentals of the theory of attractive quality.

Details

The TQM Journal, vol. 23 no. 2
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 18 May 2012

Jos van Iwaarden and Ton van der Wiele

The purpose of this paper is to explore how in many industries manufacturing complexity and unpredictability have increased in recent years because of increasing product variety…

3381

Abstract

Purpose

The purpose of this paper is to explore how in many industries manufacturing complexity and unpredictability have increased in recent years because of increasing product variety and shortening product life cycles. Simultaneously, manufacturers in these industries appear to have more problems with maintaining high quality levels.

Design/methodology/approach

The research studies the effects of increasing product variety and shortening product life cycles on one control system: quality management.

Findings

In situations of shortening product life cycles, the empirical data support the increased use of interactive quality control systems, as predicted by the model. However, in situations of increasing product variety the expected increase in interactive control systems has not been found. Application of a control model in the field of quality management is found to be useful in explaining how contextual factors influence the management of quality.

Originality/value

This research takes a novel approach by applying a model from the field of management control to case studies at three European automotive manufacturers.

Details

International Journal of Quality & Reliability Management, vol. 29 no. 5
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 3 May 2019

Ahsan Habib, Md. Borhan Uddin Bhuiyan and Mostafa Monzur Hasan

This paper aims to investigate the impact of International Financial Reporting Standards (IFRS) adoption on financial reporting quality and cost of equity. The paper further…

1867

Abstract

Purpose

This paper aims to investigate the impact of International Financial Reporting Standards (IFRS) adoption on financial reporting quality and cost of equity. The paper further investigates whether such association varies at different life cycle stages.

Design/methodology/approach

This paper follows the methodologies of DeAngelo et al. (2006) and Dickinson (2011) to develop proxies for the firms’ stages in the life cycle.

Findings

Using both pre- and post-IFRS adoption period for Australian listed companies, the paper finds that financial reporting quality reduced and cost of equity increased because of the adoption of IFRS. The paper further evidences that financial reporting quality in the post-IFRS period increased cost of equity. Finally, the paper finds that mature firms produce a better quality of earnings, which result in lower cost of capital. The results indicate that a mature firm was benefited because of the adoption of IFRS.

Originality/value

The finding of this research is useful to the regulators and practitioners to understand the widespread benefit of IFRS adoption.

Details

Pacific Accounting Review, vol. 31 no. 3
Type: Research Article
ISSN: 0114-0582

Keywords

Article
Publication date: 4 September 2017

Raaid Batarfi, Aziz Guergachi and M.I.M. Wahab

Studies have suggested that attributes are dynamic and a life cycle of product and service attributes exists. When an innovative feature is introduced, the feature might attract…

Abstract

Purpose

Studies have suggested that attributes are dynamic and a life cycle of product and service attributes exists. When an innovative feature is introduced, the feature might attract and delight customers. However, with the passage of time the state of the attractiveness of this feature may change, for better or for worse. The purpose of this paper is to provide a detailed model that shows the factors and related sub-factors that affect the life cycle of a feature and thereby explain the changes that may happen to a feature over time.

Design/methodology/approach

This model provide detailed explanations of the direct and indirect factors that affect the states of a feature, the ones that affect the rate of adoption, and the ones that trigger the changes between states. The model uses a current-market product’s feature to discuss the effects of these factors on the life cycle of this feature in detail.

Findings

This paper extends the theory of attractive quality attributes by identified seven states of the feature in its life cycle. These states are as follows: unknown/unimportant state, honey pot state, racing state, required state, standard state, core state, and dead state. This paper also identified eight major factors that affect the transition of the feature from one state to another. These factors include demographic, socioeconomic, behavioural, psychological, geographical, environmental, organisational, and technological factors.

Originality/value

The findings of this paper provide additional evidence that product and service attributes are dynamic. This paper also increases the validity of the attractive quality attributes theory and the factors that affect the state of the feature in its life cycle. The understanding of the state of the feature in its life cycle, and the factors that influence this change, helps not only in the introduction of completely new features but also in knowing when to remove obsolescent ones.

Details

International Journal of Quality & Reliability Management, vol. 34 no. 8
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 21 August 2007

Shiaw‐Wen Tien, Chung‐Ching Chiu, Yi‐Chan Chung, Chih‐Hung Tsai and Chin‐Fa Chang

Life Cycle Assessment (LCA) aims to analyze possible impact upon manufacturing process and availability of products, and also study the environmental considerations and potential…

Abstract

Life Cycle Assessment (LCA) aims to analyze possible impact upon manufacturing process and availability of products, and also study the environmental considerations and potential influence during entire life cycle ranging from procurement, production and utilization to treatment (namely, from cradle to tomb). Based on high‐density polyethylene (HDPE) pipe manufacturing of company A, this case study would involve evaluation of environmental influence during the production process. When the manufacturing process has been improved during “production process” and “forming cooling” stage, it is found that capital input on “electric power” and “water supply” could be reduced, thus helping to sharpen the competitive power of company A, and also ensure sustainable economic and industrial development in accordance with national policies on environmental protection.

Details

Asian Journal on Quality, vol. 8 no. 2
Type: Research Article
ISSN: 1598-2688

Keywords

Article
Publication date: 1 March 1999

ALI JAAFARI and KITSANA MANIVONG

The focus of this paper is on lifecycle objective‐based project management systems in general, and SPMIS in particular. SPMIS (short for Smart Project Management Information…

2126

Abstract

The focus of this paper is on lifecycle objective‐based project management systems in general, and SPMIS in particular. SPMIS (short for Smart Project Management Information System), has been designed: (a) to facilitate the employment of lifecycle objective‐based project management approaches; and (b) to support concurrent engineering and construction, thus promoting greater integration of the processes under which projects are proposed and implemented. In order to validate the functions designed for SPMIS the authors undertook a detailed case study of a large capital project. The actual project management functions employed by the project team on the case project were researched and charted using the best current PM practices as the guide. While this field research shed light on the actual needs and requirements, the design of the SPMIS functions was approached from first principles in order to incorporate the basic shift from the traditional objectives of cost, time, and quality to lifecycle objective functions, such as return on investment, facility operability, and lifecycle integration. This paper describes the fundamental philosophy and framework for the development of lifecycle objective function‐based project management systems in general, and contrasts these with the existing PM methods.

Details

Engineering, Construction and Architectural Management, vol. 6 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 15 March 2013

Ahmed Doha, Ajay Das and Mark Pagell

The purpose of this study is twofold. First, to examine the contingent role of the product life cycle on the efficacy of purchasing practices. Second, to use the results of the…

6358

Abstract

Purpose

The purpose of this study is twofold. First, to examine the contingent role of the product life cycle on the efficacy of purchasing practices. Second, to use the results of the first investigation to explore the adequacy of the profit‐maximization framework for explaining purchasing decision making. This second investigation is motivated by growing evidence on the role of institutional factors in explaining supply chain management practices.

Design/methodology/approach

Survey data from a sample of North American manufacturing firms, across four standard industry sectors, are analysed using ANOVA and linear regression, to examine the hypotheses.

Findings

The results indicate that product life cycle has a contingent effect on the efficacy of some purchasing practices but not on others. Interestingly, the results suggest that the profit‐maximization framework is capable of explaining only some purchasing decisions but not others; firms adopt certain purchasing practices in certain product life cycle stages, even when these practices have no apparent effect on purchasing performance. This raises a need for an alternative framework to profit‐maximization, to better understand purchasing decision making.

Originality/value

The paper pioneers an empirical examination of how product life cycle moderates the relationship between purchasing practices and purchasing performance. The paper presents novel insights on the inadequacy of the rational profit‐maximization framework to explain purchasing decision making. Furthermore, the paper presents testable propositions on the role of institutional factors that are potentially driving purchasing decision making in managing the product life cycle contingency.

Details

International Journal of Operations & Production Management, vol. 33 no. 4
Type: Research Article
ISSN: 0144-3577

Keywords

Article
Publication date: 2 October 2019

Yang Sun, Helen Huifen Cai, Rui Su and Qianhui Shen

The purpose of this paper is to discuss how the configurations of short life cycle, low quality, design and price, influence customer purchase intention in fast fashion and high…

1614

Abstract

Purpose

The purpose of this paper is to discuss how the configurations of short life cycle, low quality, design and price, influence customer purchase intention in fast fashion and high technology industries in China.

Design/methodology/approach

The traditional thinking is that products with high quality and low price will win more customers. However, the authors can notice that high quality products usually have high cost. Therefore, it is necessary to do more research on how customers can accept low quality products. The authors take fast fashion products and smart phones as empirical studies, collecting data from customer’s online survey. Based on the methodology of fuzzy set qualitative comparative analysis, the authors analyse the relationship between the factors of short life cycle, low quality, design and price and influence customer purchase intention.

Findings

The authors find that price is the most important influencing factor. Low price is a strong competitive factor in the market. As to low quality products, low price can be achieved relatively more easily than with high quality products, resulting from relatively poorer raw material or configurations. Hence the connection between quality and price may give an idea to enterprises that customers will accept low quality products with low price. Moreover, according to the research, different generations are equally affected by the low price condition, regardless of customer gender and household income.

Research limitations/implications

Because the study only focuses on fast fashion and smart phones industries, future work needs to replicate this study with individual data for different industries and with alternative methods to reinforce the confidence in the research. Meanwhile , this research studied mainly the customer perspective, it would be desirable to extend the study to the enterprise perspective and find out the difficulties that limit them in using low quality products to meet market needs. This may revel some cultural differences in purchase behavior among different countries and the discussed industries can be expanded to a larger area.

Practical implications

The study offers a number of managerial implications. With the rapid changes in people’s aesthetic sense and developing high-tech, it is more and more necessary for companies to think about how to win more customers and earn more profits. Low quality products have advantages as they will lower companies’ costs in many dimensions, improving the speed of supply. It helps firms to take low quality products into consideration and think whether they will influence different aspects of the company assistance firms to get a deeper understanding of customer psychology and make better decisions on their products.

Originality/value

The paper fills the gap in the research field by exploring how consumer behavior is affected by different conditions.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 32 no. 5
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 1 April 2005

Lars Nilsson‐Witell and Anders Fundin

The aim of the paper is to contribute to a better understanding of the theory of attractive quality through an empirical investigation of an e‐service. Our focus is on the…

6473

Abstract

Purpose

The aim of the paper is to contribute to a better understanding of the theory of attractive quality through an empirical investigation of an e‐service. Our focus is on the consistency of different levels of service attributes and their dynamics. Our empirical investigation aims to increase both the validity of the theory of attractive quality and the use of technology readiness as a means to understand the variation of customer perceptions of service attributes.

Design/methodology/approach

A survey of customers' technology readiness, usage and perceptions of an e‐service was conducted. Four propositions concerning the consistency and dynamics of Kano's theory of attractive quality are tested, mainly using general linear models.

Findings

Our results show that by investigating customers at different stages of the service adoption curve, a better understanding of certain dynamics of service attributes can be achieved. When the e‐service was introduced, it was perceived as indifferent; at present it is seen as an attractive service by the market. But the early adopters of e‐services already regard it as a one‐dimensional or a must‐be service.

Originality/value

The study provides a new framework and methodology for how to investigate the dynamics of service attributes, not only between individuals within different market segments, but also at different service attribute levels. From a managerial standpoint, our results suggest consequential insight about the life cycle of the services that an organization provides to its customers.

Details

International Journal of Service Industry Management, vol. 16 no. 2
Type: Research Article
ISSN: 0956-4233

Keywords

Article
Publication date: 1 January 2006

Jos van Iwaarden, Ton van der Wiele, Roger Williams and Barrie Dale

In many industries (e.g. cars and clothing) manufacturing complexity and unpredictability have increased over the last couple of years because of an increasing variety of products…

19452

Abstract

Purpose

In many industries (e.g. cars and clothing) manufacturing complexity and unpredictability have increased over the last couple of years because of an increasing variety of products and shortening product life cycles. At the same time the manufacturers in these industries appear to have more problems with maintaining high quality levels. This paper aims to develop a methodology to study the effects of these developments on quality management systems.

Design/methodology/approach

At three European automotive manufacturers the two trends have been studied by means of a case study approach. Simons' four levers of control model is utilised to categorise and interpret the results of the case studies.

Findings

The application of a management control model in the field of quality management is found to be useful in explaining what changes are necessary to maintain high quality levels. From the case studies in the automotive sector it is concluded that there is a shift in quality management systems from a diagnostic towards a more interactive approach. This is in line with what can be expected as a result of the increasing uncertainty in the automotive sector, caused by shortening life cycles of car models and smaller batch sizes.

Originality/value

This research presents a novel application of Simons' four levers of control model to the field of quality management. Based on the experience with three case studies at European automotive manufacturers, this approach seems to have potential.

Details

International Journal of Quality & Reliability Management, vol. 23 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

1 – 10 of over 55000