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1 – 10 of over 24000
Article
Publication date: 16 July 2021

Hyunjin Kang, Wonsun Shin and Junru Huang

This study investigates how different parental mediation strategies (active versus restrictive) and teen Douyin users' privacy risk perceptions are associated with their privacy

2915

Abstract

Purpose

This study investigates how different parental mediation strategies (active versus restrictive) and teen Douyin users' privacy risk perceptions are associated with their privacy management behaviors.

Design/methodology/approach

An online survey with teen Douyin users (N = 500) was administered in mainland China.

Findings

Perceived privacy risk leads teenagers to implement stricter privacy management strategies. However, different types of parental mediation have different impacts on teens' privacy management behaviors. Discussion-based active mediation is positively correlated with privacy disclosure and privacy boundary linkage, while rule-based restrictive mediation is positively associated with privacy boundary control. In addition, active mediation encourages teens to use their own judgment about privacy risks when deciding how much personal information to disclose and with whom they want to share their information. Conversely, restrictive mediation results in teens making decisions about disclosing private information without taking their own risk assessments into account.

Originality/value

Video-sharing social media platforms like TikTok and Douyin have become a cultural trend among teen social media users. However, loss of privacy is a potentially serious downside of using such platforms. Despite the platforms' popularity among this age group, little is known about the ways teens manage their privacy on such social media platforms. By examining how teens' privacy risk perception and parental intervention shape three different aspects of privacy boundary management (i.e. privacy disclosure, privacy boundary linkage, and privacy boundary control), this study provides a comprehensive understanding of teen Douyin users' privacy management.

Article
Publication date: 10 October 2022

Xinlin Yao, Yuxiang Chris Zhao, Shijie Song and Xiaolun Wang

While anonymous online interactions could be helpful and less risky, they are usually not enough for LGBTQ+ people to satisfy the need of expressing their marginalized identity to…

Abstract

Purpose

While anonymous online interactions could be helpful and less risky, they are usually not enough for LGBTQ+ people to satisfy the need of expressing their marginalized identity to networks of known ties (i.e. on identified social media like Facebook, WeChat, and TikTok). However, identified social media bring LGBTQ+ people both sources and challenges like “context collapse” that flattens diverse networks or audiences that are originally separated. Previous studies focus on LGBTQ+ people's disclosure and responses to context collapse, few studies investigate how their perceptions of context collapse are shaped and their privacy management beyond regulating disclosure on social media. Drawing on identity theory and communication privacy management (CPM), this study aims to investigate how the need of LGBTQ+ people for self-identity affects their perceived context collapse and results in privacy management on identified social media.

Design/methodology/approach

Given the target population is LGBTQ+ people, The authors recruited participants through active LGBTQ+ online communities, influential LGBTQ+ activists, and the snowballing sampling. The authors empirically examined the proposed model using the PLS-SEM technique with a valid sample of 232 respondents concerning their identity practices and privacy management on WeChat, a typical and popular identified social media in China.

Findings

The results suggested that the need for expressing the self and the need for maintaining continuity of self-identity have significant influences on perceived context collapse, but vary in directions. The perceived context collapse will motivate LGBTQ+ individuals to engage in privacy management to readjust rules on ownership, access, and extension. However, only ownership management helps them regain the perceived privacy control on social media.

Originality/value

This study incorporated and highlighted the influence of LGBTQ+ identity in shaping context collapse and online privacy management. This study contributes to the literature on privacy and information communication and yields practical implications, especially on improving privacy-related interactive design for identified social media services.

Details

Journal of Documentation, vol. 79 no. 3
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 13 October 2022

Chien Wen (Tina) Yuan and Nanyi Bi

In a world where different communication technologies support social connection, managing unavailability is as important as, if not more important than, managing availability. The…

Abstract

Purpose

In a world where different communication technologies support social connection, managing unavailability is as important as, if not more important than, managing availability. The need to manage unavailability becomes increasingly critical when users employ several communication tools to interact with various ties. A person's availability information disclosure may depend on different social relationships and the technologies used by the person. The study contributes to the literature by drawing on privacy management theory to investigate how users practice availability management and use its deceptive form, which is sometimes called a butler lie, with various ties across different messaging applications (apps) as part of their online privacy. Relevant factors in mediated communication, including facework, common ground, and interpersonal trust, are included in the developed model.

Design/methodology/approach

The authors conducted an online survey (n = 475) to explore the relationship between one's contact with different interactants (significant others, family members, close friends, acquaintances, groups of friends, and groups of acquaintances) and one's practice of availability management and use of butler lies with these interactants at different size levels on various messaging apps.

Findings

Factors such as facework, privacy related to technology, and privacy related to social relationships affect the practice of availability management and the use of butler lies. Notably, butler lies are used most frequently with acquaintances and groups of acquaintances and least frequently with significant others. Moreover, the practice of availability management and the use of butler lies are negatively moderated by people's conversational grounding and trust.

Originality/value

The study examined the practice of cross-app availability management with diverse social ties on mobile technologies, which is a socio-informatic practice that is widely adopted in the contemporary digital landscape but on which limited scientific and theoretic research has been conducted. No research has directly investigated users' availability management across multiple apps from a relational perspective. Building on the theoretical framework of privacy management, the paper aims to bridge the gap in the relevant literature. The results of this study can serve as a reference for library professionals to develop information literacy programs according to users' availability management needs. The results also provide insights to system designers for developing messaging tools.

Open Access
Article
Publication date: 27 April 2020

Kaisa Laitinen and Anu Sivunen

The purpose of this study is to investigate the various enablers of and constraints on employees' information sharing on an enterprise social media platform. It draws on two…

6753

Abstract

Purpose

The purpose of this study is to investigate the various enablers of and constraints on employees' information sharing on an enterprise social media platform. It draws on two theoretical perspectives, communication privacy management theory and the technology affordance framework, as well as on empirical data in an attempt to paint a comprehensive picture of the factors shaping employees' decisions to share or not share information on enterprise social media.

Design/methodology/approach

This qualitative field study is based on semi-structured interviews and enterprise social media review data from a large Nordic media organization.

Findings

On an enterprise social media platform, privacy management principles shape employees' information-sharing decisions in relation to personal privacy boundaries, professional boundaries and assumed risks, online safety concerns and perceived audience. Additionally, the technological affordances of visibility, awareness, persistence and searchability shape employees' information sharing in varying and sometimes even contradictory ways. Finally, organizational factors, such as norms, tasks and media repertoires, are associated with employees' information-sharing decisions. Together, these three dimensions, personal, technological and organizational, form a model of the enablers of and constraints on employees' decisions to share information on enterprise social media.

Originality/value

This study extends the understanding of different factors shaping employees' decisions to share or not share information on enterprise social media. It extends the two applied theories by uniquely combining interpersonal privacy management principles with a technological affordance framework that focuses on the relationship between the user and the technology. This research also furthers the authors' knowledge of what privacy management principles mean in the organizational context. This study shows connections between the two theories and extends the understanding of technology affordances as not only action possibilities but also constraining factors. Additionally, by revealing what kinds of factors encourage and inhibit information sharing on enterprise social media, the results of this study support organizations in their efforts to manage information sharing on enterprise social media systems.

Details

Information Technology & People, vol. 34 no. 2
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 27 March 2024

Haroon Iqbal Maseeh, Charles Jebarajakirthy, Achchuthan Sivapalan, Mitchell Ross and Mehak Rehman

Smartphone apps collect users' personal information, which triggers privacy concerns for app users. Consequently, app users restrict apps from accessing their personal…

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Abstract

Purpose

Smartphone apps collect users' personal information, which triggers privacy concerns for app users. Consequently, app users restrict apps from accessing their personal information. This may impact the effectiveness of in-app advertising. However, research has not yet demonstrated what factors impact app users' decisions to use apps with restricted permissions. This study is aimed to bridge this gap.

Design/methodology/approach

Using a quantitative research method, the authors collected the data from 384 app users via a structured questionnaire. The data were analysed using AMOS and fuzzy-set qualitative comparative analysis (fsQCA).

Findings

The findings suggest privacy concerns and risks have a significant positive effect on app usage with restricted permissions, whilst reputation, trust and perceived benefits have significant negative impact on it. Some app-related factors, such as the number of apps installed and type of apps, also impact app usage with restricted permissions.

Practical implications

Based on the findings, the authors provided several implications for app stores, app developers and app marketers.

Originality/value

This study examines the factors that influence smartphone users' decisions to use apps with restricted permission requests. By doing this, the authors' study contributes to the consumer behaviour literature in the context of smartphone app usage. Also, by explaining the underlying mechanisms through which the principles of communication privacy management theory operate in smartphone app context, the authors' research contributes to the communication privacy management theory.

Details

Information Technology & People, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 1 June 2010

Anja Lorenz and Katrin Borcea‐Pfitzmann

Facing the dilemma between collaboration and privacy is a continual challenge for users. In this setting, the purpose of this paper is to discuss issues of a highly flexible role…

352

Abstract

Purpose

Facing the dilemma between collaboration and privacy is a continual challenge for users. In this setting, the purpose of this paper is to discuss issues of a highly flexible role management integrated in a privacy‐enhanced collaborative environment (PECE).

Design/methodology/approach

The general framework was provided by former findings of several research projects, i.e. collaborative platform BluES and projects of privacy and identity management PRIME and PrimeLife. The role management concept bases on a literature survey and has been proofed by integration into the privacy‐enhanced environment BluES'n.

Findings

A three‐dimensional role management concept was developed describing users' rights, tasks, and positions. A discussion on how to fulfill privacy requirements yielded that a semi‐automated decision making regarding the use of roles with different identities is reasonable to support users' control of their privacy when interacting with others.

Research limitations/implications

The concept of flexible role management complies with the requirements of PECEs. However, a fully automated approach of rule‐based information disclosure is not possible as such decisions depend on personal and situational aspects.

Practical implications

Using the example of a flexible role management concept, research described in this paper demonstrates that privacy and interaction concerns can be balanced and should be considered in application design processes.

Social implications

Concepts of PECEs allow respecting privacy‐related attitudes and could improve the quality of service consumption.

Originality/value

The paper demonstrates contrasts between collaboration and privacy attitudes and presents solutions for the integration of role management to overcome this initially supposed contradiction.

Details

Interactive Technology and Smart Education, vol. 7 no. 2
Type: Research Article
ISSN: 1741-5659

Keywords

Article
Publication date: 20 December 2023

Yafei Feng, Yan Zhang and Lifu Li

The privacy calculus based on a single stakeholder failed to explain users' co-owned information disclosure owing to the uniqueness of co-owned information. Drawing on collective…

Abstract

Purpose

The privacy calculus based on a single stakeholder failed to explain users' co-owned information disclosure owing to the uniqueness of co-owned information. Drawing on collective privacy calculus theory and impression management theory, this study attempts to explore the co-owned information disclosure of social network platform users from a collective perspective rather than an individual perspective.

Design/methodology/approach

Drawing on collective privacy calculus theory and impression management theory, this study explores the co-owned information disclosure of social network platform users from a collective perspective rather than an individual perspective based on a survey of 740 respondents.

Findings

This study finds that self-presentation and others presentation directly positively affect users' co-owned information disclosure. Also, self-presentation, others presentation and relationship presentation indirectly positively affect users' co-owned information disclosure via relationship support. Furthermore, personal privacy concern, others' privacy concern and relationship privacy concern indirectly negatively affect users' co-owned information disclosure via relationship risk.

Originality/value

The findings develop the theory of collective privacy calculus and impression management, which offer insights into the design of the collective privacy protection function of social network platform service providers.

Details

Library Hi Tech, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 28 August 2019

Vasiliki Diamantopoulou and Haralambos Mouratidis

The enforcement of the General Data Protection Regulation imposes specific privacy- and -security related requirements that any organisation that processes European Union…

Abstract

Purpose

The enforcement of the General Data Protection Regulation imposes specific privacy- and -security related requirements that any organisation that processes European Union citizens’ personal data must comply with. The application of privacy- and security-by-design principles are assisting organisation in achieving compliance with the Regulation. The purpose of this study is to assist data controllers in their effort to achieve compliance with the new Regulation, by proposing the adoption of the privacy level agreement (PLA). A PLA is considered as a formal way for the data controllers and the data subjects to mutually agree the privacy settings of a service provisioned. A PLA supports privacy management, by analysing privacy threats, vulnerabilities and information systems’ trust relationships.

Design/methodology/approach

However, the concept of PLA has only been proposed on a theoretical level. To this aim, two different domains have been selected acting as real-life case studies, the public administration and the health care, where special categories of personal data are processed.

Findings

The results of the evaluation of the adoption of the PLA by the data controllers are positive. Furthermore, they indicate that the adoption of such an agreement facilitates data controllers in demonstrating transparency of their processes. Regarding data subjects, the evaluation process revealed that the use of the PLA increases trust levels on data controllers.

Originality/value

This paper proposes a novel reference architecture to enable PLA management in practice and reports on the application and evaluation of PLA management.

Details

Information & Computer Security, vol. 27 no. 5
Type: Research Article
ISSN: 2056-4961

Keywords

Open Access
Article
Publication date: 15 January 2024

Christine Prince, Nessrine Omrani and Francesco Schiavone

Research on online user privacy shows that empirical evidence on how privacy literacy relates to users' information privacy empowerment is missing. To fill this gap, this paper…

1048

Abstract

Purpose

Research on online user privacy shows that empirical evidence on how privacy literacy relates to users' information privacy empowerment is missing. To fill this gap, this paper investigated the respective influence of two primary dimensions of online privacy literacy – namely declarative and procedural knowledge – on online users' information privacy empowerment.

Design/methodology/approach

An empirical analysis is conducted using a dataset collected in Europe. This survey was conducted in 2019 among 27,524 representative respondents of the European population.

Findings

The main results show that users' procedural knowledge is positively linked to users' privacy empowerment. The relationship between users' declarative knowledge and users' privacy empowerment is partially supported. While greater awareness about firms and organizations practices in terms of data collections and further uses conditions was found to be significantly associated with increased users' privacy empowerment, unpredictably, results revealed that the awareness about the GDPR and user’s privacy empowerment are negatively associated. The empirical findings reveal also that greater online privacy literacy is associated with heightened users' information privacy empowerment.

Originality/value

While few advanced studies made systematic efforts to measure changes occurred on websites since the GDPR enforcement, it remains unclear, however, how individuals perceive, understand and apply the GDPR rights/guarantees and their likelihood to strengthen users' information privacy control. Therefore, this paper contributes empirically to understanding how online users' privacy literacy shaped by both users' declarative and procedural knowledge is likely to affect users' information privacy empowerment. The study empirically investigates the effectiveness of the GDPR in raising users' information privacy empowerment from user-based perspective. Results stress the importance of greater transparency of data tracking and processing decisions made by online businesses and services to strengthen users' control over information privacy. Study findings also put emphasis on the crucial need for more educational efforts to raise users' awareness about the GDPR rights/guarantees related to data protection. Empirical findings also show that users who are more likely to adopt self-protective approaches to reinforce personal data privacy are more likely to perceive greater control over personal data. A broad implication of this finding for practitioners and E-businesses stresses the need for empowering users with adequate privacy protection tools to ensure more confidential transactions.

Details

Information Technology & People, vol. 37 no. 8
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 9 October 2017

Abubakar Garba Bello, David Murray and Jocelyn Armarego

This paper’s purpose is to provide a current best practice approach that can be used to identify and manage bring your own device (BYOD) security and privacy risks faced by…

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Abstract

Purpose

This paper’s purpose is to provide a current best practice approach that can be used to identify and manage bring your own device (BYOD) security and privacy risks faced by organisations that use mobile devices as part of their business strategy. While BYOD deployment can provide work flexibility, boost employees’ productivity and be cost cutting for organisations, there are also many information security and privacy issues, with some widely recognised, and others less understood. This paper focuses on BYOD adoption, and its associated risks and mitigation strategies, investigating how both information security and privacy can be effectively achieved in BYOD environments.

Design/methodology/approach

This research paper used a qualitative research methodology, applying the case study approach to understand both organisational and employee views, thoughts, opinions and actions in BYOD environments.

Findings

This paper identifies and understands BYOD risks, threats and influences, and determines effective controls and procedures for managing organisational and personal information resources in BYOD.

Research limitations/implications

The scope of this paper is limited to the inquiry and findings from organisations operating in Australia. This paper also suggests key implications that lie within the ability of organisations to adequately develop and deploy successful BYOD management and practices.

Originality/value

This paper expands previous research investigating BYOD practices, and also provides a current best practice approach that can be used by organisations to systematically investigate and understand how to manage security and privacy risks in BYOD environments.

Details

Information & Computer Security, vol. 25 no. 4
Type: Research Article
ISSN: 2056-4961

Keywords

1 – 10 of over 24000