Search results

Organization development is focused on implementing a planned process of positive humanistic change in organizations through the use of social science theory, action research, and data-based feedback methods. The role of personality in that change process, however, has historically been ignored or relegated to a limited set of interventions. The purpose of this chapter is to provide a conceptual overview of the linkages between personality and OD, discuss the current state of personality in the field including key trends in talent management, and offer a new multi-level framework for conceptualizing applications of personality for different types of OD efforts. The chapter concludes with implications for research and practice.

Benchmark surveys regarding talent management assessment practices and interventions of choice for organization development (OD) practitioners have shown 360-degree feedback to be a popular tool for both development and decision-making in the field today. Although much has been written about implementing 360-degree feedback since its inception in the 1990s, few longitudinal case examples exist where interventions have been applied and their impact measured successfully. This chapter closes the gap by providing research findings and key learnings from five different implementation strategies for enhancing 360-degree feedback in a large multi-national organization. Recommendations and implications for future research are discussed.

This applied position piece discusses the potential advantages of applying a mass customization framework to the field of organization development (OD). Mass customization, adapted from the manufacturing industry, is posited as a potential way to address the OD identity (or lack thereof) debate. Four speculative applications of mass customization to OD are presented, as well as a real-world example of how mass customization is currently being applied in one organization. Implications at the individual-, group-, and systems level are discussed.

After key arguments are introduced, a case study is presented to illustrate the application of mass customization to an OD process.

Implementation of mass customization can be successful in traditional OD practices.

This paper addresses a common debate in the field of OD: should we limit our scope, or will that sacrifice inclusivity? By applying a mass customization framework, OD can retain its flexibility while still applying boundaries to the field.

This paper addresses a common debate in the field of OD: should we limit our scope, or will that sacrifice inclusivity? By applying a mass customization framework, OD can retain its flexibility while still applying boundaries to the field.

The study of group dynamics was central to the field of organization development at its inception. More recently, there has been a move away from considering irrational and unconscious dynamics in organizational life and more attention focused on rational and observable behavior that can be measured and quantified. We introduce the tool, Beneath the Surface of the Burke-Litwin Model, that invites consideration of how the overt behavior of individuals, groups, and entire systems is linked to covert dynamics. This more comprehensive view of organizational life provides scholar-practitioners with a systemic perspective, a view of covert dynamics by organizational level, and support for the ongoing development of one’s capacity for using self-as-instrument when engaged in organization development and organization change efforts.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

The history of Organizational Development (OD) reveals a much older tradition of organizational science than the conventional wisdom would suggest. By the 1960s and 1970s OD became self‐confident and dynamic. This period was not only highly experimental but established the principles of OD for much of the twentieth century. By the end of the twentieth century new images of OD had occurred and much of the earlier thinking had been transformed. This review illustrates some examples under a series of themes that have had a major impact on the discipline of OD and on the wider thinking of organizational theorists and researchers.

Changes in the traditional values, institutional context, and choice of change programs are currently shaping the postmodern science and practice of organization development (OD). These changes manifest themselves in powerful new value orientations, intervention frameworks, and practices that challenge OD's long-held beliefs in ethical and justice-based treatment. In this effort, traditional and new paradigm ethical dilemmas are explored, as well as their relationship to four postmodern practices and five emergent intervention techniques. Components of distributive, procedural, and interactional justice are explained relative to change management programs generally, and to emergent techniques specifically. Published case illustrations are used to depict new paradigm ethical dilemmas and opportunities to create a “just change.”

The argument here is direct, if tentative. Thus, most available evaluative studies agree that OD applications, globally, have substantial success rates, but this seems ironic in light of the common domination of culturally relativistic views. Many observers urge the culture-boundedness of planned change which implies low OD success rates. This paper is one in a projected series of qualitative tests about whether the irony is only apparent. That is, this series proposes to test for the congruence of the basic OD normative framework with various cultural patterns that can be encountered in the global analysis of today’s organizations. A high degree of fit between the OD Work Ethic and more or less discrete ideational frameworks will help dissolve the apparent irony.

Here, the specific task involves testing the congruence of the “Confucian Work Ethic” with an OD normative framework. The latter may be viewed as the “target” against which the fit of the Confucian Work Ethic is tested in a qualitative sense. High success rates are reported for OD applications in Confucian settings, especially in Korea where Confucian ideas have a substantial prominence. Here, Confucian comparisons with the OD Ethic imply a “good fit,” which is consistent with the similarly high success rates in Korea as well as elsewhere.

The purpose of this paper is to reveal the implications of changing success factors of entrepreneurs for the role of organisational development (OD) programmes in facilitating organisational learning and change in Estonian enterprises.

This explorative research is conducted as part of the Entrepreneurship Work in Organizations Requiring Leadership Development research programme focusing on international perspectives of entrepreneurship. Participants of Estonian focus groups at first filled individual work sheets by answering questions about traits of successful entrepreneurs in Estonia. Second, participants compared successful entrepreneurs in Estonia in the 1990s and in 2007 in focus groups of four to five members and presented their common position, but also differences are revealed in group discussions.

Courage to risk, openness to new information, flexibility, creativity and determination were the features of successful entrepreneurs in Estonia most often pointed out by all categories of respondents. Focus groups stressed that some success factors of an entrepreneur operating in Estonia in 2007 were more important than in the 1990s: broad world view, wide social network, innovativeness and creativity, lobbying in European Union (EU)‐related structures.

The research uses focus groups that highlight perceptions of changing success factors of entrepreneurs but does not involve a representative sample of Estonian entrepreneurs. Research results can be used as an input for entrepreneurship training and OD programmes.

The results of the research explain why organisation development tools in the present environment of organisational changes in a new EU member state have to stress creativity and support inter‐organisational networking. In the 1990s “selling” the vision of an entrepreneur that was driven by best practices from advanced market economies was often the main focus of OD programmes.

The process approach to multi-level organizational behavior is based on the assumption that multi-level organizational behavior is processual in nature. This article defines group and organizational processes and their representation as process frameworks. Both functional and inclusional classes of levels exist, each of which has at least five categories of levels. All ten categories are special cases of process frameworks. This article provides examples of each category level, which it uses to illustrate new models of organizational work, extended models of interdependence, a new typology of theories based on their levels of processes, and a new tool for survey research called knobby analyses. After explaining the basic idea of knobby analysis, the article briefly describes the processual theory of the organizational hologram, the use of linear programming, and causal-chain analysis to provide multi-level explanations of employee opinion data. These ideas are embodied in conducting a strategic organizational diagnosis, which is the first stage of organizational design. Organizational design encompasses multiple stages, each of which itself involves multiple, multi-level phenomena and analyses. The basic point is that the processual nature of multi-level organizational phenomena gives more hope for improvements in theory building and their application if one uses the process approach rather than a variable approach.