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1 – 10 of over 1000Kwik‐Save′s decision to make its first ever own‐label food products (NoFrills) is a clear evidence that own‐label products are more popularthan at any time. Investigates consumer…
Abstract
Kwik‐Save′s decision to make its first ever own‐label food products (No Frills) is a clear evidence that own‐label products are more popular than at any time. Investigates consumer perceptions of national and own‐label grocery products. Reveals that consumers perceive many differences among the two brand types tested. To find the factors accounting for the perceived quality of food, typical consumer explanation for both quality and value for money is about the price and physical attributes of the food brands. Other factors such as store image and food ingredients are equally important. The appeal for own‐label groceries is based on price and consumer scepticism. Product quality is usually the major purchasing factor and the measure of value. The assessment of consumer thinking comes from the marketplace. Cola, lemonade, and orange juice were three product lines put to taste‐on‐test in an effort to assess consumer preferences. Concludes that differences exist in the shoppers′ price and quality perceptions, and brand preference across the product lines tested. Own‐label preference is based on price and value for money rather than quality.
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Amelia Yuen Shan Au‐Yeung and Jessica Lu
The purpose of this paper is to establish an understanding of the development of retailers' views on own label in Taiwan. In particular, the study aims to investigate the extent…
Abstract
Purpose
The purpose of this paper is to establish an understanding of the development of retailers' views on own label in Taiwan. In particular, the study aims to investigate the extent to which the development of retailers' own label in the region resembles or differs from the historical development of that in the West as documented in the literature.
Design/methodology/approach
This study is exploratory in nature and adopts a qualitative approach. Primary data were obtained from managers responsible for own label development strategy in eight key retailers in Taipei through the use of a structured questionnaire with both closed and open‐ended questions. Secondary data from various sources were also used.
Findings
The development of retail own label products in Taiwan does not follow the pattern witnessed in the West as described in the literature. Only some of the strategic motives of using own label as stated in existing literature are fully echoed in this study. Furthermore, the progress of most of the retailers studied in Taiwan does not mirror the typical stages of evolution as advocated by Laaksonen and Reynolds.
Originality/value
Many retailers, especially the international ones, believe that use of own label in Taiwan is important. However, an understanding of the development and strategic use of own label by retailers in Taiwan is not yet well established. The current study serves as a first step to fill this gap and sheds some light on the implications for own label development strategies to grocery retailers in Taiwan.
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Over the last decade there has been an increase in the development of products sold as own label brands. The major UK grocery multiples have successfully employed this strategy…
Abstract
Over the last decade there has been an increase in the development of products sold as own label brands. The major UK grocery multiples have successfully employed this strategy, gaining more than half the grocery market with their own branded products. Supermarkets have strengthened their own‐brands by changing their no‐frills, low‐cost strategy to one of quality at a competitive price. This trend has made a major impact not merely on the fmcg sector, but also on the alcoholic market including wine. Consumer research by the supermarkets has addressed both the contents of the bottle as well as the packaging. Labels on own‐label wines have had much attention paid to them on the quest to reflect a more upmarket image. The acceptance of the own‐label brand by consumers is a serious threat to established brands as own‐label brands are likely to grow at the expense of manufacturer brands.
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Own labels are now particularly strong in the grocery field and have become an accepted feature of the retail scene. Although own labels originally emphasised the economy aspect…
Abstract
Own labels are now particularly strong in the grocery field and have become an accepted feature of the retail scene. Although own labels originally emphasised the economy aspect, this was followed by a greater emphasis on consistency of quality allied to economy. They have now taken their place as part of the overall strategy of the company.
Cleopatra Veloutsou, Evangelos Gioulistanis and Luiz Moutinho
The growth of own label brands of products offered by supermarket chains is changing the “rules of the game” when managing fast moving consumer good products. A lot is written on…
Abstract
The growth of own label brands of products offered by supermarket chains is changing the “rules of the game” when managing fast moving consumer good products. A lot is written on the development of these brands and the consumers' behaviour in regions where their use is widely spread, but not in other markets. This paper compared the importance of choice criteria when purchasing own label and national brands and the perceived characteristics of the products carrying store and manufacturer brands in two regions of the European Union where the development of own label brands is at a different stage, Greece and Scotland. The results indicate that own label and manufacturer brands have an overall different positioning; Greeks are less familiar with own label products and assess them somewhat differently than the Scots, while several own label related attributes may be good predictors of the loyalty to the supermarket.
Ioannis E. Chaniotakis, Constantine Lymperopoulos and Magdalini Soureli
Each own‐label product enjoys different levels of customer acceptance and perceived risk and requires different attention with respect to the different elements of the marketing…
Abstract
Purpose
Each own‐label product enjoys different levels of customer acceptance and perceived risk and requires different attention with respect to the different elements of the marketing mix. This paper explores the factors affecting consumers' intentions to buy an own‐label premium food product. More specifically, this study focuses on the case of own‐label olive oil.
Design/methodology/approach
The research involved a review of the available literature on factors affecting consumer attitudes towards own‐label products. For the collection of data, a survey was designed and conducted in the greater area of Athens, Greece. The research questionnaire was administered by means of personal interviews to 799 consumers.
Findings
Data analysis results, using structural equation modelling, showed that consumers' purchase intention is directly affected by consumers' attitudes towards own‐label olive oil, which in turn are influenced by consumers' perceived benefits, economic situation, brand loyalty and trust. Moreover, the level of income has a direct negative impact on both consumer attitudes and purchase intention.
Research limitations/implications
Limitations relate to the use of non‐probability sample and the restricted geographical area of the field research.
Originality/value
Considering that own‐label products' quality is questionable, this study contributes to the academic body of knowledge, by examining consumers' perceptions about a premium own‐label food product. By testing existing knowledge in a new context, the paper makes incremental contribution to the knowledge on own‐label products, and provides insights for practitioners.
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Jose Paulo Marques dos Santos, Marisa Martins, Hugo Alexandre Ferreira, Joana Ramalho and Daniela Seixas
This paper aims to explore brain-based differences in national and own-label brands perceptions. Because price is a differentiating characteristic, able to discriminate between…
Abstract
Purpose
This paper aims to explore brain-based differences in national and own-label brands perceptions. Because price is a differentiating characteristic, able to discriminate between national and own-label brands, its influence is also studied.
Design/methodology/approach
The study uses the Save Holdings Or Purchase (SHOP) task with functional magnetic resonance imaging to explore the differences in brain functioning for national versus own-label branded products.
Findings
For the same product, the higher priced national brands and the lower priced own-label brands lead to more buying decisions. It is also found that there are brain structures that are more active/deactive for national than for own-label brands, both marked with real market prices. Price is a powerful driver of buying decisions and has its neural correlates. Parietal regions activate when brand information is subtracted from brand-plus-price information. The most surprising finding is that visual and visual associative areas are involved in the contrasts between branded products marked with switched prices and marked with real market prices.
Originality/value
The activation/deactivation brain patterns suggest that accepted models of brain functioning are not suitable for explaining brand decisions. Also, to our knowledge, this is the first time that a study directly addresses the brain’s functioning when subjects are stimulated with national versus own-label brands. It paves the way for a new approach to understanding how such brand categories are perceived, revealing the neural origins of the associated psychological processes.
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Discusses individual generic ranges based on a series of interviews with senior personnel in major retail companies. Presents data from a survey of 200 generic purchasers…
Abstract
Discusses individual generic ranges based on a series of interviews with senior personnel in major retail companies. Presents data from a survey of 200 generic purchasers, outlining the methodology and findings. Reveals that, in the UK, conditions are suitable for the development of generic ranges within the grocery sector.
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F. Livesey and P. Lennon
Assesses consumers' choice and behaviour with regard to manufacturer brands and retailer own labels and the contributions of these different approaches. Presents the results also…
Abstract
Assesses consumers' choice and behaviour with regard to manufacturer brands and retailer own labels and the contributions of these different approaches. Presents the results also of an empirical study that throws additional light on brand‐choice decision. Gives tabular results of two studies, one by Myers and the other by Mintel, and examines the results of these in depth. Goes on to the results and methods used by one of the author's herein, which involved 100 housewives answering a number of questions about their brand choice decisions. Proposes that two, tentative, conclusions emerged: first, consumers can be classified as either manufacturer or retailer brand‐prone based on their needs; and second, the classification is only valid on a product‐by‐product basis — but some consumers had other reasons, such as personal budget, involved in their decisions. Accepts that, because of the study's limitations, more research is required.
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Thorsten Roser, Robert DeFillippi and Julia Goga Cooke
This case study of a fashion-design company aims to show how a co-creation initiative produces competitive advantage by nurturing creativity, expanding the company’s innovation…
Abstract
Purpose
This case study of a fashion-design company aims to show how a co-creation initiative produces competitive advantage by nurturing creativity, expanding the company’s innovation capabilities and enabling it to engage with both taste-making customers and designers from anywhere in the world.
Design/methodology/approach
In 2009, Fronteer Strategy, a Netherlands-based market-analysis firm published a conceptual framework for identifying specifically how a firm’s processes and initiatives employ co-creation. This case looks at how this theoretical framework compares with the actual complexities of the co-creation process developed by Own Label.
Findings
Own Label’s co-creation approach is a hybrid model that utilizes more than one type of co-creation across its fashion-design process.
Practical implications
What makes co-creation in design-intensive industries a disruptive approach is the democratization of the process by which design choices are made.
Originality/value
Own Label is utilizing its hybrid models of co-creation in order to strategically position its self in niche markets, adapt faster to trends, as well as to be a design leader.
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