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This article provides a broad overview of telecommunications and network‐related technologies. Topics covered include identification and review of network elements, analog and digital signals, synchronous and asynchronous transmission formats, transmission media and equipment, transmission techniques and characteristics, multiplexing, network types, access technologies, network architectures and topologies, local‐area network technologies and attributes, protocols and protocol issues, gateways, internetworking, local networking alternatives, equipment certification, and various aspects of network management. It is intended to provide the practicing professional in the field of library and information science with a broad, up‐to‐date technical review that might serve to support and facilitate further investigation of current developments in networks and networking. Although the broad range of topics is not treated in depth, numerous references are provided for further investigation.

This paper aims to provide a critical assessment of the Internet of things (IoT) and the social and policy issues raised by its development. While the Internet will continue to become ever more central to everyday life and work, there is a new but complementary vision for an IoT, which will connect billions of objects – “things” like sensors, monitors, and radio-frequency identification devices – to the Internet at a scale that far outstrips use of the Internet as we know it, and will have enormous social and economic implications.

It is based on a review of literature and emerging developments, including synthesis of a workshop and discussions within a special interest group on the IoT.

Nations can harvest the potential of this wave of innovation not only for manufacturing but also for everyday life and work and the development of new information and services that will change the way we do things in many walks of life. However, its success is not inevitable. Technical visions will not lead inexorably to successful public and private infrastructures that support the vitality of an IoT and the quality of everyday life and work. In fact, the IoT could undermine such core values as privacy, equality, trust and individual choice if not designed, implemented and governed in appropriate ways.

There is a need for more multi-disciplinary research on the IoT.

Policymakers and opinion formers need to understand the IoT and its implications.

If the right policies and business models are developed, the IoT will stimulate major social, economic and service innovations in the next years and decades.

This paper pulls together discussions and literature from a social science perspective, as one means to enable more multidisciplinary studies of emerging developments.

This special “Anbar Abstracts” issue of the Marketing Intelligence & Planning is split into nine sections covering abstracts under the following headings: Business Strategy; Marketing Strategy; Customer Service; Sales Management; Promotion; Marketing Research/Customer Behaviour; Product Management; Logistics and Distribution; Sundry.

This special “Anbar Abstracts” issue of the Journal of Management in Medicine is split into six sections covering abstracts under the following headings: General Management; Personnel and Training; Quality in Health Care; Health Care Marketing; Financial Management; Information Technology.

Advances in information technology coupled with the need to build resilience against disruptions by pandemics like COVID-19 continue to emphasize offshoring services in the software industry. Service-level agreements (SLAs) have served as a key mechanism for safeguarding against risk in offshore service arrangements. Yet, variations in service cost and quality persist. This study aims to open up the blackbox linking SLAs to offshore project outcomes by examining (1) how the provisions in these contracts affect the ability of project teams – the work unit primarily in charge of producing the offshored service – to achieve their objectives and fulfill client requirements and (2) how differences in contextual factors shape the effects of these provisions.

The authors incorporate the role of organizational work practice differences to understand the challenges that 270 offshore project teams faced in coordinating and integrating technical and business domain knowledge across organizational boundaries in offshore arrangements. The examined offshore IT projects were managed by a leading software vendor in India and several of its US-based clients over a three-year period.

The authors demonstrate that organizational work practice differences represent a barrier to offshore project success, and that project team transition processes are an important mechanism for overcoming these barriers. Moreover, the authors find that transition processes represent key mediating mechanisms through which SLA provisions affect offshore project outcomes.

The study findings shed light on how SLAs shape software project teams' balance between activities aimed at meeting client needs and those aimed at containing costs.

The purpose of this research project is to focus on the acquisition of a Brazilian state owned energy distribution company by a Spanish conglomerate during the privatization process. It aims to verify if the performance indicators implemented by the acquiring company during the post‐acquisition phase were compatible with the organizational culture (OC) dimensions identified by Hofstede et al. It tries to identify if the values and practices fostered by the company transformation plan (such as democratic management, results orientation and focus on people) were in agreement with the organizational identified culture dimensions.

The methodology used in this study is based on a research design that combined quantitative research with a qualitative exploratory procedure.

Research results indicate the existence of substantial OC differences, as perceived by managers and by the bulk of employees, as shown by the existence of two OC clusters. Moreover, results also suggest the need of improving the coherence between performance indicators and the OC dimensions.

Emerging markets are the growth engines of the world economy. There is increasing evidence that cultural incompatibility is the single largest cause of lack of projected performance, departure of key executives and time‐consuming conflicts in the consolidation of business.

The purpose of the current study is to examine a social network site (SNS) users' overall satisfaction with SNS use in conjunction with their fan page visiting activities. We examined overall satisfaction with SNS usage from the lens of people's perceptions acquired from the use of sub-components of SNS.

The current study employed uncertainty reduction theory (URT) and general systems theory (GST) to examine antecedents affecting overall satisfaction with SNS use. Five constructs were adopted: interactive and passive uncertainty reduction strategies, perceived usefulness and continuance visiting behavior, satisfaction, and perceived functional benefits. Using a web-based survey, we analyzed 200 SNS users who follow at least one company's fan page, utilizing seemingly unrelated regression models to test hypotheses empirically.

Research findings reveal that uncertainty reduction strategies supported by URT are significantly associated with the perceived usefulness of a company's fan page. In turn, we found that perceived usefulness becomes a strong motivator to continuance visits to the fan page. The frequency of return visiting behaviors eventually accounts for overall satisfaction with SNS. Perceived functional benefits moderates the relationship between perceived usefulness and visiting behaviors significantly.

The current study contributes to information systems (IS), electronic communication, and their adjacent academic disciplines in providing evidence, including (1) the impact of uncertainty reduction strategies on continuance visiting behaviors in the SNS context, (2) SNS functionalities influencing the relationship between people's belief and behavior, and (3) theoretical significant perceptional link between a sub-component and a whole.

The purpose of this study is to assess the effect of the national culture on the performance of a construction project in the UAE. This study benchmarks reason for the success or failure of construction projects from the cultural perspective.

This study takes a case study approach, using the qualitative research method. Data were collected through participant observation and project records as part of the lessons learned and the data were analysed using the coding procedure of grounded theory. Re-confirmation and cross-checking interviews were also conducted to confirm the correctness of the coding. The qualitative data were expressed in quantitative terms to signify statistically the effect of the national culture on the construction project. In this way, the research methodology employed triangulation in its data analysis.

This study found differences in the national culture of the Chinese construction project management teams in overseas construction projects in the UAE. The level of uncertainty and long-term orientation contributed to the success of one of the construction projects under scrutiny and the failure of the other.

The study was limited to two construction projects in the UAE. Further research into construction projects is required to validate whether the national culture is generally an element to consider in overseas construction projects.

The research study provides reasons for the success and failure of the two projects from the perspective of differences in national culture. Understanding the cultural differences in international construction projects should help to resolve project issues before these need to be terminated. The termination of a project has economic and social implications for all the stakeholders.

No research study was found to have identified the national culture dimensions of overseas construction project management teams in the UAE. The longitudinal study helped to understand cultural assimilation during the execution of construction projects in the UAE.

The purpose of this paper is to explore the emergence of resilience into the contemporary discourse of disaster risk. As a counter position to the current status quo in defining and addressing resilience, this paper introduces the theoretical lens of complex adaptive systems theory (CAS). Some of the key characterisitcs related to CAS are discussed and linkages are made to possible benefit that they might have in enhancing the understanding of disaster resilience.

An indepth review of literature pertaining to disaster resilience and CAS was conducted to find common grounds for theoretical synergies.

The inherent similarities between the concept of resilience and CAS provides ample practical and theoretical contributions to the field of disaster risk studies.

The paper provides a different perspective to the contemporary discourse on disaster resilience. A better understanding of disaster resilience and its underlying dynamics as illuminated by the application of CAS could in future provide an effective tool to manage disaster risks and building of resilience.

Participants in Internet net news bulletin board discussions can argue with others whom they do not know. The nature of each message in a discussion can be characterized by the frequency with which keywords appear in the message. This incidence or frequency can be summarized as a principal component score. By deriving two characteristic indexes – auto‐correlation coefficients and power spectra – from the principal component scores, we have come up with a novel method. Applying this method to analyze three large net news threads, the index plots revealed two‐generation cyclic fluctuations. Comparing these plots with actual points of conflict obtained by reading the message contents, a fairly good correlation was obtained between the two and it was found that most of the conflicts were among participants with different cultural backgrounds.