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Article
Publication date: 24 March 2021

Chenyan Gu, Zhe Zhang and Yuansi Hou

To investigate the psychological mechanism of observational learning in the online retailing context, the purpose of this paper is to show how the psychological distance between…

Abstract

Purpose

To investigate the psychological mechanism of observational learning in the online retailing context, the purpose of this paper is to show how the psychological distance between consumers and products affects modes of observational learning.

Design/methodology/approach

Five experimental studies are conducted to test the hypotheses.

Findings

The findings show that which modes of observational learning are adopted by consumers is affected by consumers’ psychological distance. Specifically, when the psychological distance between consumers and products is proximal, consumers tend to adopt the termed adequate observational learning mode by considering the interaction of information about popularity and the breadth of appeal of a product to make purchase. However, when the psychological distance is distal, consumers would consider information of popularity and breadth of appeal separately without considering the interaction, termed as inadequate observational learning mode. The observed relationship between psychological distance and observational learning mode could be explained by the construal level.

Research limitations/implications

This research advances the observational learning and psychological distance literature by investigating the psychological mechanism behind observational learning modes. Limitations include the use of scenario-based experiments to test the hypotheses, investigation of a single product attribute (i.e. breadth of appeal) and assessment of popularity information by sales volume alone.

Practical implications

The current research provides a deeper understanding of consumer observational learning modes, which can help online retailers to develop effective product strategies and marketing tactics and, finally, achieve stronger competitive positions.

Originality/value

The present research contributes to the literature by examining the psychological mechanism involved in observational learning. This research distinguishes adequate and inadequate observational learning modes from the perspective of psychological distance.

Details

European Journal of Marketing, vol. 55 no. 10
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 1 August 2000

Hugh Kingsley

Understandings of administrative practice do not seem to reflect the current status of administrative practice, and when administrative practice is conceptualised as an iceberg it…

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Abstract

Understandings of administrative practice do not seem to reflect the current status of administrative practice, and when administrative practice is conceptualised as an iceberg it becomes clear that much of this knowledge was derived through the application of the research method structured observational studies. However, argues that the application of this research method in an unstructured form is where greater insights and more current knowledge of administrative practice can be gained.

Details

Journal of Educational Administration, vol. 38 no. 3
Type: Research Article
ISSN: 0957-8234

Keywords

Article
Publication date: 18 March 2011

Wendi Cross and Jennifer West

The positive outcomes demonstrated in programme efficacy trials and the apparent ineffectiveness of programmes in community settings have prompted investigators and practitioners…

Abstract

The positive outcomes demonstrated in programme efficacy trials and the apparent ineffectiveness of programmes in community settings have prompted investigators and practitioners to examine implementation fidelity. Critically important, but often overlooked, are the implementers who deliver evidence‐based programmes. This article distinguishes fidelity at the programme level from implementer fidelity. Two components of implementer fidelity are defined. It is proposed that implementer adherence and competence are related but unique constructs that can be reliably measured for training, monitoring and outcomes research. Observational measures from a school‐based preventive intervention are used to illustrate the contributions of implementer adherence and competence. Distinguishing implementer adherence to the manual from competence in programme delivery is the next step in child mental health programme implementation research.

Details

Journal of Children's Services, vol. 6 no. 1
Type: Research Article
ISSN: 1746-6660

Keywords

Book part
Publication date: 23 November 2022

Malcolm Tight

Observation is a neglected data collection method in higher education research. Yet observation holds out the promise of seeing what people actually do, rather than what they say…

Abstract

Observation is a neglected data collection method in higher education research. Yet observation holds out the promise of seeing what people actually do, rather than what they say they do (in interviews or surveys) or write down that they do (in documents). It may also be pursued quantitatively and/or qualitatively, using a highly structured data collection instrument or in an open-ended and flexible fashion, carried out live or using recorded material. This chapter explores the limited existing literature on the use of observation in higher education research, speculates on the reasons for its lack of use, and argues for its greater usage in the future.

Details

Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-80455-385-5

Keywords

Article
Publication date: 10 April 2007

Evert Gummesson

To bring to the fore, the importance of observational methods in research in marketing.

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Abstract

Purpose

To bring to the fore, the importance of observational methods in research in marketing.

Design/methodology/approach

A synthesis and reflective comments based on experience of the use of qualitative methods.

Findings

Research in marketing tends to stick to mainstream, verbal methods (words and numbers) which do not give deep enough access to marketing reality. As the bulk of communication is non‐verbal more use of observation, researcher involvement and direct experience is called for.

Research limitations/implications

Recommended use of more observational methods among researchers in marketing.

Practical implications

Closer access to marketing reality provided by observational methods can offer practitioners better market data and better marketing models and theory and thus an improved base for decisions and action.

Originality/value

Especially, to put demand on academic researchers and market research institutes to offer insights that go beyond mere words and numbers.

Details

Qualitative Market Research: An International Journal, vol. 10 no. 2
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 9 January 2018

Jamie S. Walton

The need for random assignment in sexual offending programme evaluation is clear. Decades of high dependence on weak-inference methodology, that of observational studies, has…

Abstract

Purpose

The need for random assignment in sexual offending programme evaluation is clear. Decades of high dependence on weak-inference methodology, that of observational studies, has inhibited professional agreement regarding the effects of programmes. Observational studies have a place in evaluation research when more rigorous scientific designs precede them, as occurs in neighbouring fields of drug development and health. If, however, observational studies remain the only method used to evaluate sexual offending programmes, the field will continue to endure uncertainty with confident causal inferences regarding their effects remaining elusive. The paper aims to discuss these issues.

Design/methodology/approach

The paper takes the form of a literature review and discussion.

Findings

The case for random assignment is made alongside a rebuttal of arguments against their use.

Originality/value

This is an original look at the need for random assignment in sexual offending programme evaluation taking into account existing studies and discussion topics.

Details

Journal of Forensic Practice, vol. 20 no. 1
Type: Research Article
ISSN: 2050-8794

Keywords

Book part
Publication date: 26 September 2022

Cecelia A. Gloski, Adrienne D. Woods, Yangyang Wang and Paul L. Morgan

We evaluated the best-available evidence for the effects of receiving business-as-usual or naturally delivered special education services in K-12 US schools. Our best-evidence…

Abstract

We evaluated the best-available evidence for the effects of receiving business-as-usual or naturally delivered special education services in K-12 US schools. Our best-evidence synthesis of 44 empirical studies evaluated which outcome domains and disability types have been investigated and whether findings varied by the rigor of the study design and methods. Regression-based studies comparing students with educational disabilities (SWED) to students without disabilities (SWOD) yielded mostly negative associations of receiving special education with academic achievement, behavior, and long-term or other outcomes. In contrast, regression-based studies that contrasted SWED receiving special education to other SWED not receiving special education produced a pattern of estimates similar to quasi-experimental designs that contrast SWED to SWOD. The most rigorous designs utilized quasi-experimental methods that compared SWED receiving special education services with SWED not receiving special education services, and generally reported more positive than negative evidence of receiving special education services across most outcome domains. Future research that utilizes rigorous quasi-experimental methodology and appropriate comparison groups to investigate the effectiveness of special education is needed, particularly for nonachievement outcome domains.

Content available
Article
Publication date: 14 June 2011

Melvin Prince

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Abstract

Details

Qualitative Market Research: An International Journal, vol. 14 no. 3
Type: Research Article
ISSN: 1352-2752

Keywords

Article
Publication date: 29 October 2019

Mounir Kehal

The post-globalization epoch has placed academic institutions internationally in competitive situations where knowledgeable, effective and capable decisions have come to provide…

Abstract

Purpose

The post-globalization epoch has placed academic institutions internationally in competitive situations where knowledgeable, effective and capable decisions have come to provide the comparative edge. Academia has turned to explicit – and even conceptualizing on tacit – knowledge management to elaborate a systematic approach to develop and sustain the intellectual capital needed to succeed, in response to the employment market demand for its products. To be able to do that, you must be able to visualize your organization as consisting of nothing but knowledge and knowledge flows. The use of web-based technologies in academic institutions for their diverse practices has been widespread in colleges and universities for several decades. These applications include surveying stakeholders, assessing classes, reporting on faculty development and assurance of learning (AoL) data to mention a few. Further advances have led to the integration of applications that not only enable the sharing of knowledge but which also support the reporting requirements necessary to obtain and retain accreditation, for example; likewise, satisfy the supply of intellectual capital to the employment marketplace. The purpose of this paper is to portray the relationship between AoL and accreditations at large in business schools, with the particular articulation of a modus operandi and relevant model that could facilitate curriculum improvement likewise.

Design/methodology/approach

Observational research (or field research) is a type of correlational (i.e. non-experimental) research in which a researcher observes ongoing behavior. There are a variety of types of observational research, each of which has both strengths and weaknesses. A select set of business schools and leading accreditation agencies have been observed and reported upon in pertinence with the expected practices and modus operandi toward assuring learning.

Findings

The use of web-based technologies in academic institutions for their diverse practices has been widespread in colleges and universities for several decades. These applications include surveying stakeholders, assessing classes, reporting on faculty development and AoL data to mention a few. Further advances have led to the integration of applications that not only enable the sharing of knowledge but which also support the reporting requirements necessary to obtain and retain accreditation; likewise, satisfy the supply of intellectual capital to the employment marketplace. In this paper, the author aims to portray the relationship between AoL and assessment at large with real-life examples and approaches.

Research limitations/implications

Observational research types are organized by the extent to which an experimenter intrudes upon or controls the environment. Observational research is particularly prevalent in the social sciences. It is a social research technique that involves the direct observation of phenomena in their natural setting. This differentiates it from experimental research in which a quasi-artificial environment is created to control for spurious factors, and where at least one of the variables is manipulated as part of the experiment. Henceforth, other research methods may be engaged in to quantify and investigate the phenomenon of AoL vs international practices reported upon as per internal and external forces acting on business schools.

Practical implications

The diversity of approaches followed by business schools and encouraged by accreditations agencies is immense and at times may be connected to the choices such schools make as to how they ought to measure the learning curves of their constituents. Herein, a practical AoL approach is transcribed, as liaised with assessment and evaluation data.

Social implications

Academia has turned to explicit – and even conceptualizing on tacit – knowledge management to elaborate a systematic approach to develop and sustain the intellectual capital needed to succeed, in response to the employment market demand for its academic products and services. To be able to do that, you must be able to visualize your organization as consisting of nothing but knowledge and knowledge flows.

Originality/value

This research is conceptualized upon as per the international standards and expectations from the field with an Association to Advance Collegiate Schools of Business framework in mind and aims to link AoL to curriculum management and through e-Assessment in a practical manner.

Details

Journal of Economic and Administrative Sciences, vol. 36 no. 1
Type: Research Article
ISSN: 1026-4116

Keywords

Article
Publication date: 1 April 1999

Jonathan Boote and Ann Mathews

In comparison to other techniques of data collection, observation rarely appears as a research methodology in the marketing literature: this may be because the technique is…

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Abstract

In comparison to other techniques of data collection, observation rarely appears as a research methodology in the marketing literature: this may be because the technique is regarded as time‐consuming or as delivering data which lack the depth and qualitative richness of other research methodologies. In this article, the authors attempt to demonstrate that this is not the case. Far from providing superficial, “thin” information, the case forming the basis of this study demonstrates that observation delivers data which cannot be obtained using any other method. Considers the use of observation as an exploratory, qualitative, research technique and discusses when its use is appropriate. The main focus of the paper is a study carried out for Whitbread plc to highlight micro issues for consideration in the siting of different restaurant concepts.

Details

Qualitative Market Research: An International Journal, vol. 2 no. 1
Type: Research Article
ISSN: 1352-2752

Keywords

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