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Article
Publication date: 11 November 2020

Strengthening consumers’ halal buying behaviour: role of attitude, religiosity and personal norm

Md. Kashedul Wahab Tuhin, Mahadi Hasan Miraz, Md. Mamun Habib and Md. Mahbub Alam

This study aims to determine direct and indirect ways of strengthening consumer’s halal buying behaviour. For this, the researchers explore the role of religiosity and…

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Abstract

Purpose

This study aims to determine direct and indirect ways of strengthening consumer’s halal buying behaviour. For this, the researchers explore the role of religiosity and consumers’ personal norms on consumers’ attitudes and halal buying behaviour. The study also reconnoiters the mediating role of consumer attitudes.

Design/methodology/approach

With a structured questionnaire, a survey was conducted to collect data on consumer attitudes, personal norms and halal buying behaviour. Finally, 229 valid questioners were retained for data analysis. The structural equation modelling technique was used for data analysis using SmartPLS 3.0 software.

Findings

The result of this study suggests that consumers’ attitude towards halal purchase depends on consumers’ personal norms and religiosity. Further, the role of consumer attitudes and religiosity on the halal buying behaviour of consumers is significant. However, the personal norm is not a significant predictor of halal buying behaviour. Consumer attitudes mediate the relationships between personal norms and halal buying behaviour, as well as religiosity and halal buying behaviour.

Research limitations/implications

The findings of the present study indicate that consumers’ personal norms and religiosity are the important determinants of consumer attitude and behaviour towards halal purchase. Marketers of halal products and services should focus on strengthening consumers’ attitudes and religiosity to influence consumer behaviour towards halal purchase.

Originality/value

In light of recent research studies on the halal purchase, the present research finds the essential predictors of consumers’ halal purchase attitude and behaviour. The study also reveals that consumer attitude is an important role in strengthening halal buying behaviour, as it has both direct and indirect impact halal buying behaviour.

Details

Journal of Islamic Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JIMA-07-2020-0220
ISSN: 1759-0833

Keywords

  • Halal buying behaviour
  • Attitude
  • Personal norms
  • Religiosity
  • Structural equation modelling

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Article
Publication date: 26 October 2020

Social norms, organizational learning and bribes in emerging economies: a study of foreign invested firms in Vietnam

Binh T.T. Vuong, Thang V. Nguyen and Ngoc T. Phan

Drawing from institutional theory and organizational learning perspectives, the purpose of this paper is to examine how social norms of corruption in home countries and…

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Abstract

Purpose

Drawing from institutional theory and organizational learning perspectives, the purpose of this paper is to examine how social norms of corruption in home countries and those in host localities influence firm bribery behavior. It also investigates factors that moderate the influence of these norms.

Design/methodology/approach

The study is based on survey data of foreign invested firms (FIFs) in Vietnam, conducted by the Vietnam Chamber of Commerce and Industry between 2010 and 2018 along with Transparency International’s Corruption Perception Index. The authors run ordinary least squares regressions to test the hypotheses.

Findings

The study provides evidence that social norms of corruption in both home countries and host localities influence firms’ bribery behavior, but their effects are moderated by different sets of factors. Specifically, the use of local leadership augments the impact of the host province’s corruption norms on the firm’s bribe payments. By contrast, the relationship between the home country’s corruption norms and a FIF’s bribe payment is weaker if local leadership is used, and stronger if the FIF’s home country belongs to the Organization for Economic Co-operation and Development.

Research limitations/implications

Repeated cross-sectional data do not allow us to genuinely keep track of the changing roles of home country and host province corruption norms over time.[AQ2] In addition, the use of perception measures for corruption norms is subject to potential biases.

Practical implications

As the hiring of local executives weakens the impact of the home country’s norms which are embedded in the MNCs’ general practices, a stronger learning measure and regular review of the headquarters’ policies and practices is needed to ensure the overseas branch’s compliance. For policymakers, it is critical to recognize that local corruption plays a role in shaping FIFs’ bribery behavior.

Originality/value

While the effect of social norms of corruption on firm bribery behavior has been recognized, to the best of the authors’ knowledge, this is the first study that examines the learning processes FIFs may take to make sense of and cope with these norms, and also the first one to specify factors that moderate the influence of these norms.

Details

Multinational Business Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/MBR-11-2019-0162
ISSN: 1525-383X

Keywords

  • Vietnam
  • Emerging economies
  • Social norms
  • Bribery
  • Corruption
  • Organizational learning

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Article
Publication date: 12 October 2012

Piracy and social norm of anti‐piracy

Hsiao‐Chien Tsui and Tzung‐Ming Wang

If a society does not identify with purchase of illegal goods, consumers will undertake more psychological burden when buying the goods. The purpose of this paper is to…

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Abstract

Purpose

If a society does not identify with purchase of illegal goods, consumers will undertake more psychological burden when buying the goods. The purpose of this paper is to explore the effect of social norm of anti‐piracy on social welfare.

Design/methodology/approach

This paper uses a theoretical model to consider that although consumers will select piracy goods for the concerns of net utility, due to pressure from social norms, consumers are not wiling to purchase piracy goods.

Findings

The results show that enhancement of social norm of anti‐piracy will improve overall social welfare; however, the social norm of anti‐piracy must be limited to certain scope. Extreme social norm of anti‐piracy, in comparison to the situation without social norm of anti‐piracy, will lower overall social welfare.

Originality/value

If complete laws and strict enforcement cannot curb piracy, we can boldly assume that mature and high degree of “rule of low” is the force to restrain purchase of piracy goods. The paper examines the relations between social norm of anti‐piracy and social welfare.

Details

International Journal of Social Economics, vol. 39 no. 12
Type: Research Article
DOI: https://doi.org/10.1108/03068291211269361
ISSN: 0306-8293

Keywords

  • Consumer behaviour
  • Social norms
  • Licensed goods
  • Piracy goods
  • Social norm of anti‐piracy
  • Social welfare

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Article
Publication date: 1 May 1988

Fuzzy Intersections and their Pictorial Representations

Masaharu Mizumoto

Triangular norms have been around since the early 1940s and have been used in the context of statistical metric space. A number of examples of existing t‐norms are given…

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Abstract

Triangular norms have been around since the early 1940s and have been used in the context of statistical metric space. A number of examples of existing t‐norms are given which are known to provide good models of fuzzy set‐theoretic intersections. Pictorial representations of t‐norms that have been made with the aid of a computer are presented and the relationship between t‐norms and parametrised t‐norms is discussed in this context. Several new examples of t‐norms are proposed using triangular functions.

Details

Kybernetes, vol. 17 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/eb005800
ISSN: 0368-492X

Keywords

  • Fuzzy Sets
  • Mathematics

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Article
Publication date: 1 April 1991

The Diagnosis of Work Group Norms: Practical Implications for Change

Gary C. McMahan and K. Michele Kacmar

Behaviour resulting from work group normative processes can beexamined and changed to increase the productivity of an organisation. Amodel for exploring the process of…

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Abstract

Behaviour resulting from work group normative processes can be examined and changed to increase the productivity of an organisation. A model for exploring the process of work group norm diagnosis that can be used by organisational consultants is developed. Examples of its use are also presented.

Details

Journal of Organizational Change Management, vol. 4 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/EUM0000000001202
ISSN: 0953-4814

Keywords

  • Groups
  • Organizational development
  • Organizational change
  • Organizational behaviour
  • Group working

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Article
Publication date: 16 October 2020

Transformational leadership and employee communication behaviors: the role of communal and exchange relationship norms

Yeunjae Lee and Myoung-Gi Chon

This study aims to examine the effects of transformational leadership on employees' internal (i.e. voice) and external (i.e. megaphoning) communication behaviors and to…

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Abstract

Purpose

This study aims to examine the effects of transformational leadership on employees' internal (i.e. voice) and external (i.e. megaphoning) communication behaviors and to explore the mediating role of employees' communal and exchange relationship norms with their organization.

Design/methodology/approach

An online survey was conducted with full-time employees working in various industry sectors in the USA.

Findings

Transformational leadership significantly increased employees' voice behaviors and their positive and negative megaphoning behaviors. Communal relationship norms exerted a significant mediation effect on employees' communicative behaviors and exchange relationship norms had positive impacts on employees' megaphoning behaviors.

Originality/value

This study is among the first attempts to test the effect of transformational leadership style on employees' communicative actions within and outside of a company and the mediating role of exchange-communal relationship norms.

Details

Leadership & Organization Development Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-02-2020-0060
ISSN: 0143-7739

Keywords

  • Transformational leadership
  • Employee behavior
  • Employee–organization relationship

Content available
Article
Publication date: 12 October 2020

Employed in the foodservice industry: likelihood of intervention with food safety threats

Robin B. DiPietro, Kimberly Harris and Dan Jin

The purpose of this study was to investigate restaurant employee behaviors and their likelihood of intervening when witnessing food safety threats.

Open Access
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Abstract

Purpose

The purpose of this study was to investigate restaurant employee behaviors and their likelihood of intervening when witnessing food safety threats.

Design/methodology/approach

A mixed method was used for this study with the focus group interview and survey questionnaire. A total of eight focus groups ranging in number of participants from to 6 to 12 were asked to respond to presented scenarios that depicted restaurant employees committing food safety risk behaviors and threats in the restaurant environment that would present food safety risks such as out-of-stock bathroom supplies, dirty tables in the restaurant dining area, employee personal hygiene issues and unclean production equipment. These participants were also asked to complete a draft of the survey that would later be edited and distributed to the sample population.

Findings

Results suggest that social norms and perceived severity of threats impact the likelihood that restaurant employees will intervene. Implications for academics and practitioners are discussed.

Originality/value

This study was special as it provides a synthetic viewpoint that considers how service organizations can work to do a better job of interviewing employees before starting their jobs about their beliefs and personal practices of food safety at home, their previous work in the restaurant industry and food safety culture that they may have worked in before, as well as increasing the communication in restaurants to build a food safety culture. These practices can help to lower risks to the public regarding food safety and can help to build relationship trust in the brands that we all love to indulge in when dining out.

Details

International Hospitality Review, vol. 34 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/IHR-07-2020-0021
ISSN: 2516-8142

Keywords

  • Restaurant employee
  • Food safety
  • Social norms
  • Perceived severity of the risk

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Article
Publication date: 1 October 2020

The environmentally friendly role of edible insect restaurants in the tourism industry: applying an extended theory of planned behavior

Ja Young (Jacey) Choe, Jinkyung Jenny Kim and Jinsoo Hwang

This study aims to examine diners’ behavioral intention to visit an edible insect restaurant, which is known to play an important role in sustainability, by integrating…

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Abstract

Purpose

This study aims to examine diners’ behavioral intention to visit an edible insect restaurant, which is known to play an important role in sustainability, by integrating the theory of planned behavior and the norm activation theory.

Design/methodology/approach

A total of 439 samples were collected in South Korea. Structural equation modeling was used to test hypotheses.

Findings

The attitudes were influenced by subjective norms. Intentions were affected by the attitudes, the subjective norms and the perceived behavioral control. In addition, the five dimensions of cognitive triggers, which include environmental awareness, ascribed responsibility, biospheric value, environmental concern and perceived effectiveness, positively affected personal norms, and the personal norms positively influenced behavioral intentions.

Practical implications

It is an important practical implication of this study that tourism practitioners were delivered with the knowledge of establishing marketing strategies based on the destination’s green image of insect restaurants.

Originality/value

This study is expected to contribute to the extant knowledge, which will enable an understanding of the sustainability values of edible insect restaurants, and it will guide tourism practitioners to establish effective sustainable practices for the tourism industry.

Details

International Journal of Contemporary Hospitality Management, vol. 32 no. 11
Type: Research Article
DOI: https://doi.org/10.1108/IJCHM-04-2020-0352
ISSN: 0959-6119

Keywords

  • Theory of planned behavior
  • Norm activation theory
  • Personal norm
  • Cognitive triggers
  • Edible insect restaurants

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Article
Publication date: 11 September 2020

Cultural influences on normative reactions to incivility: comparing individuals from South Korea and Spain

Chanki Moon and Ángel Sánchez‐Rodríguez

Antecedents and influences of workplace incivility have recently been studied in many areas of research but there is still a lack of consideration for the impact of…

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Abstract

Purpose

Antecedents and influences of workplace incivility have recently been studied in many areas of research but there is still a lack of consideration for the impact of culture. Theoretical considerations for the present research are based on the cultural dimensions of power distance and tightness/looseness because the collective levels of power distance are similar between Korea and Spain, but the collective levels of tightness/looseness are different between the two countries. The purpose of this paper is to examine whether individuals’ occupational position affects their normative reactions to incivility differently.

Design/methodology/approach

Participant (victim)’s (those who react to uncivil behaviors) social power (low vs high) and perpetrator’s (those who exhibit uncivil behaviors) social power (low vs high) were experimentally manipulated; all participants were randomly assigned to one of four perpetrator × victim conditions in relation to hierarchical positions (Ntot = 467).

Findings

The results suggest that the level of social and personal acceptability was greater either among Koreans than Spanish at a collective level or among people who endorsed higher power distance and tightness values. All in all, the findings highlight cultural influences on the importance of social hierarchy as a factor that can impact the people’s normative reactions to incivility.

Originality/value

The findings broaden our understanding of the psychology of employees in relation to incivility, by simultaneously considering the influences of culture (power distance and tightness/looseness) and social power.

Details

International Journal of Conflict Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/IJCMA-05-2020-0096
ISSN: 1044-4068

Keywords

  • Incivility
  • Cultural similarities and differences
  • High power distance
  • Occupational position
  • Tightness/looseness

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Book part
Publication date: 29 October 2018

What I Think You Think about Family and Work: Pluralistic Ignorance and the Ideal Worker Norm

Christin L. Munsch and Lindsey Trimble O’Connor

The ideal worker norm refers to the belief that employees can and should be singularly devoted to work. Our purpose is to understand the extent to which workers buy into…

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Abstract

The ideal worker norm refers to the belief that employees can and should be singularly devoted to work. Our purpose is to understand the extent to which workers buy into various components of ideal work and how unpopular components of the ideal worker norm persist. We hypothesize they persist, at least in part, because of pluralistic ignorance. Pluralistic ignorance entails situations in which most people privately reject a norm, but incorrectly assume others accept it.

Drawing on original survey data, we examine the extent to which US workers subscribe to a range of factors described in the ideal work literature. We test the pluralistic ignorance hypothesis by comparing workers’ agreement with, and their perceptions of their coworkers’ agreement with, these factors.

We find workers embrace some components of ideal work. Yet, regardless of gender or parental status, they dislike those components that involve working extremely long hours and prioritizing work at the expense of personal or family life. In addition, regardless of gender or parental status, workers experience pluralistic ignorance with respect to those components that involve prioritizing work at the expense of personal or family life.

Our findings suggest that researchers distinguish between different components of ideal work. They also suggest that everyone – not just women or parents – desire work–family balance. Lastly, because people often behave in ways that are congruent with what they mistakenly believe to be the norm, our findings suggest workers may unintentionally perpetuate family-unfriendly workplace standards.

Details

The Work-Family Interface: Spillover, Complications, and Challenges
Type: Book
DOI: https://doi.org/10.1108/S1530-353520180000013019
ISBN: 978-1-78769-112-4

Keywords

  • Ideal worker norm
  • work
  • families
  • pluralistic ignorance
  • work-family conflict

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