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This paper deals with the organizing of interactive product development. Developing products in interaction between firms may provide benefits in terms of specialization, increased innovation, and possibilities to perform development activities in parallel. However, the differentiation of product development among a number of firms also implies that various dependencies need to be dealt with across firm boundaries. How dependencies may be dealt with across firms is related to how product development is organized. The purpose of the paper is to explore dependencies and how interactive product development may be organized with regard to these dependencies.

The analytical framework is based on the industrial network approach, and deals with the development of products in terms of adaptation and combination of heterogeneous resources. There are dependencies between resources, that is, they are embedded, implying that no resource can be developed in isolation. The characteristics of and dependencies related to four main categories of resources (products, production facilities, business units and business relationships) provide a basis for analyzing the organizing of interactive product development.

Three in-depth case studies are used to explore the organizing of interactive product development with regard to dependencies. The first two cases are based on the development of the electrical system and the seats for Volvo’s large car platform (P2), performed in interaction with Delphi and Lear respectively. The third case is based on the interaction between Scania and Dayco/DFC Tech for the development of various pipes and hoses for a new truck model.

The analysis is focused on what different dependencies the firms considered and dealt with, and how product development was organized with regard to these dependencies. It is concluded that there is a complex and dynamic pattern of dependencies that reaches far beyond the developed product as well as beyond individual business units. To deal with these dependencies, development may be organized in teams where several business units are represented. This enables interaction between different business units’ resource collections, which is important for resource adaptation as well as for innovation. The delimiting and relating functions of the team boundary are elaborated upon and it is argued that also teams may be regarded as actors. It is also concluded that a modular product structure may entail a modular organization with regard to the teams, though, interaction between business units and teams is needed. A strong connection between the technical structure and the organizational structure is identified and it is concluded that policies regarding the technical structure (e.g. concerning “carry-over”) cannot be separated from the management of the organizational structure (e.g. the supplier structure). The organizing of product development is in itself a complex and dynamic task that needs to be subject to interaction between business units.

The field of Organization Development and Change (ODC) is facing the same tensions as those confronting humanity more broadly: how to build a sustainable future. There is an urgent need to preserve the viability of our species by changing our relationship to the natural environment and slowing the ravages of climate change and the degradation of the earth's resources. Simultaneously, technology advances are changing our lives, work, institutions, and culture in unpredictable ways. Social upheaval and geopolitical tensions are exposing deep fissures in values, preferences, and beliefs about what constitutes a just society and how to govern. The development needed for a sustainable future must enable us to operate in ways that are fundamentally different from the status quo – not just increase our effectiveness in the way we currently operate.

ODC will have to recontextualize its methodologies and frameworks that currently focus primarily on individual organizations to deal with the complexity and urgency of the challenges humanity is facing. In this Reflection, we consider some of the tensions and key questions that ODC faces: What does, and might, sustainable development mean in a globally intertwined world where divisions at both the macro and micro levels reflect conflicting interests, tensions, and fundamentally different aspirations for the future? How do ODC methodologies and frameworks need to change to help develop sustainable ecosystem level transformation cutting across hierarchies, institutions, geographies, and cultures? How does ODC need to design itself to operate differently with different outcomes? We suggest some possible next steps forward in addressing these tensions.

Based on seven chapters in this volume and a broader literature review, we present a research agenda where research challenges are identified with the relevant research questions. In the second place, this chapter presents the implications of NWW for HR, in particular the required competences for HR-professionals. We elaborate on several research questions that, in our view, help to address challenges to advance our understanding of NWW. The need for more theory-driven research is stipulated, including some possible directions for appropriate methods, such as configurational analysis. we argue that it is essential for HR-professionals to know the required HR-competences for managing and coaching those who are involved in NWW-practices. This chapter provides crucial insights for these competences.

The aim of the chapter is to understand the role of trust and social cohesion in the effects of New Ways of Working.

The study consists of a cross-sectional survey (N = 549) at a Dutch insurance company with four locations. NWW was introduced in one of the locations 15 years ago, the other locations only recently. We present and test a model in which trust and social cohesion are mediators between NWW and performance.

The implementation of NWW leads to better performance (Beta 0.16, p < 0.001). However, the main effect is explained completely by the mediating role of trust (between employees-managers and between colleagues) and social cohesion. The number of days working at home has no significant relationship to performance.

The theory and findings of this chapter call for further elaboration in research: more contextualization of these data is needed and more comprehensive theoretical models, such as the role of personality, task and function.

If employees feel to be trusted by their supervisors and colleagues, the performance will increase, ‘even’ if they work at home or in flexible offices. The implementation of NWW will therefore only be beneficial if there are trustful relations and attention is paid to social cohesion of the group.

The study is among the first to prove the relationship between NWW and performance and more importantly, it is one of the first in explaining that relationship by pointing on the mediating role of trust and social cohesion.

This study provides a comprehensive framework of adaptation in triadic business relationship settings in the service sector. The framework is based on the industrial network approach (see, e.g., Axelsson & Easton, 1992; Håkansson & Snehota, 1995a). The study describes how adaptations initiate, how they progress, and what the outcomes of these adaptations are. Furthermore, the framework takes into account how adaptations spread in triadic relationship settings. The empirical context is corporate travel management, which is a chain of activities where an industrial enterprise, and its preferred travel agency and service supplier partners combine their resources. The scientific philosophy, on which the knowledge creation is based, is realist ontology. Epistemologically, the study relies on constructionist processes and interpretation. Case studies with in-depth interviews are the main source of data.

Organization development is focused on implementing a planned process of positive humanistic change in organizations through the use of social science theory, action research, and data-based feedback methods. The role of personality in that change process, however, has historically been ignored or relegated to a limited set of interventions. The purpose of this chapter is to provide a conceptual overview of the linkages between personality and OD, discuss the current state of personality in the field including key trends in talent management, and offer a new multi-level framework for conceptualizing applications of personality for different types of OD efforts. The chapter concludes with implications for research and practice.