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The paper seeks to introduce the “critical open access literacy” construct as a holistic approach to confront the challenges in open access (OA) as a dimension of scholarly communication.

The paper first introduces the concepts of information literacy (IL) and OA in the context of transformations in the scholarly information environment. Via a theoretical-analytical exercise on the basis of a literature review of the intersections between the two concepts and of the criticisms of OA, the paper discusses the role of critical IL in addressing the challenges in OA and lays the theoretical-conceptual groundwork for the critical OA literacy construct.

The structural nature of the challenges and transformations in the scholarly information environment require new foci and pedagogical practices in library and information studies. A more holistic, critical and integrative approach to OA is warranted, which could effectively be achieved through the re-conceptualization of IL.

The paper specifies the avenues for putting the theoretical conceptualizations of critical OA literacy into practice by identifying possible foci for IL instruction alongside a transformed role for librarians.

The paper extends deliberations on the role of critical IL for scholarly communication and attempts to advance the research fields of the two domains by proposing a new construct situated at the junction of OA and IL.

A review of relevant literature reveals a great deal of information on the possible use of cell phones for Internet access via the emerging wireless application protocol (WAP) technology, but little information if any exists about the link between cell phones and libraries. Going by the wide use of wireless networks in libraries especially in Western countries, it is possible that as cell phone technology continues to evolve and mature it could have a significant impact on libraries in the same way the Internet did. Ironically, today, a review of cell phone use in libraries only reveals efforts that are being made to dissuade users from making or receiving calls on their handsets within libraries. Few efforts are geared towards exploring ways that cell phone technology could be used to enhance library operations. Attempts to demonstrate that cell phones may in future provide solutions to libraries’ problems of connectivity especially in the remote areas of the Southern African Development Community member states.

This paper examines the circumstantial state of mediated work to develop a conceptual framework exemplifying the determinants of voice of workers in triangular employment relationships. These workers are in work context involving two or more firms – agency/platform and clients/client firms.

Paralleling employee voice research in the triangular employment relationship context, the authors theorised the influencing forces at four levels to propose 12 distinct antecedents of triangular workers' voice. External level (2) – legal employer ambiguity and legal regulation and protection; employment context level (3) – availability and presence, assignment duration and autonomy; firm level (3) – institutional complexity, cost and control and governance structure conflicts; individual level (4) – perceived relative equity, voice skill, self-identity and transition opportunity.

The triangular workers' voice determinants framework provides a comprehensive outlook on how the external, employment context, firm and individual forces influence voice of workers in triangular employment relationships.

Emanating from the framework are propositions that can be empirically tested for validation. Hence, as with conceptual papers, this paper is limited by non-empirical testing.

Managers of workers in these employment relationships should be cognizant of the different levels of forces that can influence their voice.

This paper contributes to the employee voice literature by presenting a four-level framework that demonstrate a holistic view of how triangular workers' voice is influenced.

Conducting effective program evaluations such that all stakeholders benefit can be challenging. Appreciative inquiry provides a framework for seeking out the “goodness” of a program. By identifying what is being done “right,” programs can be strengthened by keeping what is currently valued, discarding what is not valued, and creating what does not currently exist but is envisioned and desired by all stakeholders. This chapter explores the benefits of using an appreciative approach to program evaluation. It describes the process used to appraise the Technology for Education and Training graduate programs.

If it has become possible in recent times to talk of a jurisprudence of Franz Kafka,¹ it should be realised firstly that two things dear or indispensable to the writer will have long been disfigured in the study of law: desire and its assemblage. “For spiritual nourishment,” he writes of his legal education I have nothing but sawdust, which, to crown it all, has been chewed over already by thousands of mouths before me (Kafka, 1966, p. 94, as cited in Legendre, 1997, p. 101).Jurisprudence, after all, would be a very specialised field in which one must speak a very specialised and sober language; a particular form of expression inseparable from a particular investment of desire. But Kafka’s problem with legal studies, if it can be viewed as a problem of sawdust, would not be for example what else one can chew, but simply this: how else to put one’s mouth to use? In other words, how to invent a mode of expression as the only real way to desire, or alternatively how to desire as the only real way to express oneself. For this, one always finds a machine – literature, letters, childhood or animal machines perhaps, as Kafka discovers for himself. And of course the various juridical machines through which desire is assembled and organised according to strict formalisations of content and enunciation. Jurisprudence would still not have come close to laying its hands (or its mouth) upon this assemblage in which it, as a small or even marginal component, discovers its functionality: a legal assemblage of desire.

The purpose of this paper is to describe and reflect on the experience as corporate ethnographers working in (and for) a large, multinational company with a remit to study and articulate “the culture of the firm.”

The research relied heavily on interviews and some (participant) observation carried out periodically – in North America, Europe and Asia – over an eight-year period.

The authors discuss how the studies were produced, received, and occasionally acted on in the firm and the realization over time of the performativity of the work as both expressive and constitutive of firm’s culture.

The increasing entanglement in the organization raises questions regarding emic and etic perspectives and the possibility (or impossibility) of “enduring detachment” or “going native” and the associated, often unintended consequences of being both outsiders and insiders.

The authors start with the premise that ethnography is about producing a written text and conclude by arguing that ethnography is not fully realized until the writing is read.

The ethnographic reports, when read by those in the company, made visible a version of Trifecta culture that was interpreted, framed and otherwise responded to in multiple ways by members of the organization.

Corporate ethnography is a growing pursuit undertaken by those inside and outside firms. This paper focusses on how and in what ways corporate ethnography sponsored by and written for those in the company shifts the positioning of the ethnographer in the field, the kinds of texts they produce, and the meanings that readers take away from such texts.

This paper aims to problematise the notions of both “corporate social responsibility” and “stakeholder theory”. In particular, it seeks to challenge the promises it claims to hold regarding social responsibility and community engagement.

The paper provides a discussion of indigenous stakeholders’ activism in Sarawak, Malaysia.

It is shown that despite the rhetoric of corporate social responsibility and stakeholderism, there is a clear failure of the state government and corporations to actively involve local affected communities. In so doing, both the state and corporations have rendered the local indigenous peoples, a significant and legitimate stakeholder, powerless, redundant and inevitably compromised both the development and management process. The paper also suggests that community engagement can be problematic for indigenous peoples and for it and stakeholderism to be efficacious, they need to involve the discourse of rights and activism within Sarawak and Malaysia.

The paper offers insight into the indigenous peoples at Sarawak resistance against the state Government and corporations, Focusing on stakeholder activism.

The purpose of this paper is to study how managers in manufacturing firms approach the challenge of knowledge management in their organizations.

The research methodology is an in‐depth case study. The empirical data were collected from an international oil and gas manufacturing company operating in more than 30 countries and leader in Spain and Argentina. The purest form of a longitudinal field study, daily participant observation, was feasible as one of the authors is an executive at the firm studied.

Based on the field investigation, the paper presents the process followed to build a knowledge vision in the company, the first stages of the initiative, the development of new projects, and the lessons learned resulting in the creation of a knowledge management unit, a working model, a strategy, and a set of different projects that were on the basis of the competitive advantage of the organization.

The perspective proposed in this research should be viewed with some caution, because of the methodological limitations of the present study as the paper drew on detailed descriptions of one organization. The extent to which the local explanation presented develops into a more general framework depends on how well it, or its descendants, explains the “phenomena” in future work.

Analyzing knowledge management initiatives in manufacturing companies becomes of major interest as it is relevant to further explore how this initiative can help optimize production processes and integrate operational requirements with enterprise‐level decision‐making processes as well as it adding value to customers in the industry at various stages of the value chain such as exploration, in‐bound logistics, technological operations and out‐bound logistics.

The paper is practical in nature and reports on the managerial applications and experiential implications of the matter of study. The research shows the main findings and discusses the main implications as well as future lines of research.