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Article
Publication date: 7 October 2014

John Haggerty, Sheryllynne Haggerty and Mark Taylor

The purpose of this paper is to propose a novel approach that automates the visualisation of both quantitative data (the network) and qualitative data (the content) within emails…

Abstract

Purpose

The purpose of this paper is to propose a novel approach that automates the visualisation of both quantitative data (the network) and qualitative data (the content) within emails to aid the triage of evidence during a forensics investigation. Email remains a key source of evidence during a digital investigation, and a forensics examiner may be required to triage and analyse large email data sets for evidence. Current practice utilises tools and techniques that require a manual trawl through such data, which is a time-consuming process.

Design/methodology/approach

This paper applies the methodology to the Enron email corpus, and in particular one key suspect, to demonstrate the applicability of the approach. Resulting visualisations of network narratives are discussed to show how network narratives may be used to triage large evidence data sets.

Findings

Using the network narrative approach enables a forensics examiner to quickly identify relevant evidence within large email data sets. Within the case study presented in this paper, the results identify key witnesses, other actors of interest to the investigation and potential sources of further evidence.

Practical implications

The implications are for digital forensics examiners or for security investigations that involve email data. The approach posited in this paper demonstrates the triage and visualisation of email network narratives to aid an investigation and identify potential sources of electronic evidence.

Originality/value

There are a number of network visualisation applications in use. However, none of these enable the combined visualisation of quantitative and qualitative data to provide a view of what the actors are discussing and how this shapes the network in email data sets.

Details

Information Management & Computer Security, vol. 22 no. 4
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 18 April 2016

Brian A. Rutherford

The purpose of this paper is to analyse the accounting research project concerned with accounting narrative obfuscation, focusing on the translation of the concept of readability…

Abstract

Purpose

The purpose of this paper is to analyse the accounting research project concerned with accounting narrative obfuscation, focusing on the translation of the concept of readability from educational psychology via an earlier literature concerned with the readability of accounting narratives per se.

Design/methodology/approach

This paper uses actor-network theory and examines, in particular, the need for a network to accommodate the interests of its actors and the consequent risk of failure.

Findings

The analysis shows that the project is failing because the network seeking to support it is failing, and failing because of its inability to adapt sufficiently to accommodate the interests of its constituents. This failure is contrasted with the earlier concern with readability per se, which did see a successful reconfiguration of actors’ interests.

Research limitations/implications

The puzzle of the maladjustment of the network concerned with obfuscation is examined and it is suggested that it is a consequence of interests prevailing in the wider academic research network within which the relevant human actors are embedded.

Social implications

The reasons for the failure of the project are bound up in the wider circumstances of the contemporary accounting research community and may affect scholars’ capacity to pursue knowledge effectively.

Originality/value

This paper contributes to a modest stream of actor–network analysis directed at accounting research itself.

Details

Qualitative Research in Accounting & Management, vol. 13 no. 1
Type: Research Article
ISSN: 1176-6093

Keywords

Article
Publication date: 19 September 2008

Shu‐pel Tsai

Corporate identity has become one of the major topics in the field of corporate marketing studies, but the relationship between corporate marketing management and…

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Abstract

Purpose

Corporate identity has become one of the major topics in the field of corporate marketing studies, but the relationship between corporate marketing management and corporate‐identity building seems still stuck at the stage of operational rather than strategic considerations. Corporate identity is understood largely in terms of instrumentality for enhancing competitive advantage, and corporate marketing is mostly discussed as only an execution part in representing corporate identity to the stakeholders. To address this issue, the purpose of this paper is to propose a model which explicates the strategic roles the corporate marketing manager plays in building effective corporate identity.

Design/methodology/approach

The paper explores strategic management of the corporate‐identity construction process and marketing communication management of corporate‐identity representation from the perspectives of sociology, organisational psychology and corporate marketing communication, primarily based on the narrative paradigm. Detailed theoretical exploration, coupled with several conceptual propositions as well as analyses of exemplary cases, provides academic and practical implications for corporate marketing researchers and managers.

Findings

The proposed model conceptualises that the corporate marketing manager assumes three strategic roles for building effective corporate identity: narrative coordinator to manage the narrative construction process, narrativenetwork weaver to manage the narrative network, and narrative co‐author to manage the external communication programmes. These roles define the strategic relationship between corporate marketing management and corporate‐identity building.

Originality/value

The paper contributes to furthering the understanding of how to use the narrative paradigm for effective corporate‐identity building, which may help enhancement of business performance.

Details

Marketing Intelligence & Planning, vol. 26 no. 6
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 1 August 2003

Anthony James Rea

The aims and objectives of this paper were to understand the key influences hindering patients, participation in the contact tracing process for sexually transmissible infection…

Abstract

The aims and objectives of this paper were to understand the key influences hindering patients, participation in the contact tracing process for sexually transmissible infection exposure; to study the anatomy of a complex sexual network through the eyes of a committed contact tracer and a group of teenagers; and to identify lessons from the research. Unstructured and group interviews were undertaken with a group of sixth form students and an unstructured interview with a contact tracer. Cue (storyboards) cards and hypothetical sexual networks were used – the outcome demonstrated that generated narrative about sexual network experiences can be analysed using a schema of representation of experience and could be subjected to Labov's structural categories for assignment of spheres of action, to undertake interpretation. Themes identified include: confidentiality, secrecy, friendship, community, the law and social sanctions. We conclude that contact tracing is under the spotlight and that we need to understand the personal experiences of being subjected to a process where little consideration has been given to the social and psychological consequences. Narrative analytic strategies can be applied to gain this much‐needed rich data.

Details

Journal of Health Organization and Management, vol. 17 no. 4
Type: Research Article
ISSN: 1477-7266

Keywords

Book part
Publication date: 12 January 2021

Brian T. Pentland, Peng Liu, Waldemar Kremser and Thorvald Hærem

Using a routine dynamics perspective, the authors address a central question in a practice-driven institutional theory: where does change come from? In particular, the authors…

Abstract

Using a routine dynamics perspective, the authors address a central question in a practice-driven institutional theory: where does change come from? In particular, the authors focus on the possibility that small variations in routines can accumulate into big changes in institutions. The analysis is limited strictly to endogenous change. The authors use narrative networks to formalize and operationalize key concepts, such as variation and change. The authors reinterpret results from a published simulation model (Pentland, Liu, Kremser, & Hærem, 2020) that examined endogenous change in organizational routines. The simulation suggests that over a wide range of conditions, minor variations can lead to irreversible structural changes in routines. In the absence of exogenous shocks and institutional entrepreneurs, patterns of action that were previously possible can become impossible. The mechanism underlying these changes requires both accumulation and forgetting. Without forgetting, small variations may pile up (like dirty laundry), but they will not result in big changes.

Details

On Practice and Institution: New Empirical Directions
Type: Book
ISBN: 978-1-80043-416-5

Keywords

Book part
Publication date: 29 September 2015

António Magalhães and Amélia Veiga

This chapter offers to higher education research a theoretical and methodological proposal based on narrativity, pointing to the articulation between metanarratives, public…

Abstract

This chapter offers to higher education research a theoretical and methodological proposal based on narrativity, pointing to the articulation between metanarratives, public, conceptual and individual narratives. Stemming from social constructionism, it draws on concepts such as floating signifiers and nodal points, borrowed from discourse analysis, to explore the conflict and struggle between discourses. The examples provided focus on how individual narratives enact discourses on higher education institutional governance, as expressed in public narratives, and on how narratives influence the perceptions of institutional actors. Our goal in this chapter is, on the one hand, to propose an operationalization of discourse analysis, and, on the other hand, to signal the contribution of the narrative approach in revealing research findings based on the process of meaning construction.

Details

Theory and Method in Higher Education Research
Type: Book
ISBN: 978-1-78560-287-0

Article
Publication date: 21 August 2017

Joseph M. Njoroge, Beate M.W. Ratter and Lucy Atieno

There is a growing recognition in Kenya that citizens should play a role in contributing to policy formation. This is a shift from a conventional approach where the elite in…

Abstract

Purpose

There is a growing recognition in Kenya that citizens should play a role in contributing to policy formation. This is a shift from a conventional approach where the elite in society or selected few would largely define policy problems and determine actions. One of the approaches that underpins such views is deliberative inclusionary processes (DIPs). DIPs emerged in the 1980s with the rise of civil societies that challenged various approaches by governments and authorities. While most countries have embarked on developing climate change policies, this paper aims to discuss DIPs and report on a study of the Kenya Climate Bill 2014 policy-making process.

Design/methodology/approach

Semi-structured interviews were used to obtain valuable information from stakeholders. The study aims at understanding how policy space and outcomes are shaped by policy discourses and narratives; actors, networks and institutions; and politics and interests.

Findings

The Kenyan case of a policy-making process represents a typical DIP. However, it had a unique start from social movement action to government ownership which was characterized by serious problems of inclusion and exclusion, relations, conflict of interests and a real play of power and control of the policy process. The findings underscore how politics and interests; actors, networks and institutions; and narratives and discourses are among the elements that shape policy outcomes.

Originality/value

Kenya being among the first countries to have a policy document on climate change, this study provides an insight for future policymakers and practitioners and a basis for comparative studies.

Details

International Journal of Climate Change Strategies and Management, vol. 9 no. 4
Type: Research Article
ISSN: 1756-8692

Keywords

Article
Publication date: 9 October 2017

Yue Cai Hillon

The governing bodies responsible for drafting and promoting the Principles for Responsible Management Education (PRME) apparently envisioned a completely voluntary initiative…

Abstract

Purpose

The governing bodies responsible for drafting and promoting the Principles for Responsible Management Education (PRME) apparently envisioned a completely voluntary initiative without concern for accountability. Public concern and commentary led to the addition of a reporting requirement in 2010. Two years later, program administrators began to update statuses. As of January 2016, PRME listed 636 signatories on their website. Because the reporting requirement took effect, approximately 86 schools have broken their commitment to comply with the PRME standards. Some schools were de-listed for inaction, whereas others actively left the program. This study aims to understand those who intentionally chose not to comply with PRME.

Design/methodology/approach

This study utilized a heroic quest typology to analyze and understand the behavior of institutions that intentionally chose not to comply with PRME. Narrative analysis of these concluded quests included strategic plans, research summaries, course syllabi and descriptions, press releases, PRME Sharing Information on Progress reports, UNGC letters of commitment, Communication on Progress reports, and internal informants.

Findings

Out of the 15 entities, 4 exhibited dual or quasi-heroic quests. Their experiences offered two viable and practical alternatives for institutions seeking to transcend the business ethics industry limitations of the PRME initiative.

Research limitations/implications

The narrative analysis of this study encompassed a sufficiently large amount of data for confidence in the typological characterization of each institution’s heroic quest. Additional insights from informants would no doubt strengthen the analysis.

Practical implications

The existence of the business ethics industry casts doubt on the ability of business schools and their accreditors to offer substantive change to create a genuine form of responsible management education. This study concludes with two alternative paths taken by schools attempting to escape the narrative of irresponsible management.

Originality/value

The PRME publicly lists signatories in non-compliance. While most of these result from passive inaction, a small number of institutions intentionally choose to leave the PRME. No research has been done to understand these intriguing cases and the heroic quest typology is a unique application in narrative analysis.

Details

Society and Business Review, vol. 12 no. 3
Type: Research Article
ISSN: 1746-5680

Keywords

Article
Publication date: 4 August 2023

Anton Klarin and Rifat Sharmelly

This study aims to demonstrate the importance of organizational networks in organizational performance is relatively rich; less understood are processes in organizational…

Abstract

Purpose

This study aims to demonstrate the importance of organizational networks in organizational performance is relatively rich; less understood are processes in organizational networking that entrepreneurs and organizations use in making sense of rapidly changing contexts for organizational performance.

Design/methodology/approach

This study conducts an exploratory organizational-level narrative analysis into firms’ experiences in two major emerging markets (EMs), namely, Russia and India – to identify organizational networking processes in the midst of institutional upheavals. The study is based on in-depth case studies of firms in EMs sourced from interview data from senior management and consolidated with secondary data.

Findings

The authors find that initially firms rely on informal networks (including blat/svyazi and jaan-pehchaan/jan-pehchan) and later formal (in the form of bureaucratic followed by proprietary) networks to make sense of the changes and uncertainties in turbulent environments. The authors also demonstrate the cyclical nature of strategic sensemaking in the process of developing organizational networks for performance.

Originality

The study has a number of theoretical and practical contributions. First, it extends the well-established business networking construct to a more inclusive organizational networking construct. Second, it demonstrates that sensemaking is dependent on interorganizational networking from the outset and throughout the growth of an organization in turbulent markets – from informal to formal bureaucratic and proprietary networks. Finally, this study is unique in documenting the entire process of sensemaking from scanning to performance as well as successfully demonstrating the cyclical nature of sensemaking.

Details

Journal of Business & Industrial Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0885-8624

Keywords

Article
Publication date: 13 March 2018

Martina Čaić, Gaby Odekerken-Schröder and Dominik Mahr

The purpose of this paper is to investigate the potential roles for service robots (i.e. socially assistive robots) in value networks of elderly care. Taking an elderly person’s…

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Abstract

Purpose

The purpose of this paper is to investigate the potential roles for service robots (i.e. socially assistive robots) in value networks of elderly care. Taking an elderly person’s perspective, it defines robot roles according to their value co-creating/destroying potential for the elderly user (i.e. focal actor), while acknowledging consequences for a network of users around the elderly (i.e. network actors).

Design/methodology/approach

This qualitative, interpretative study employs in-depth phenomenographic interviews, supported by generative cards activities (i.e. Contextual Value Network Mapping), to elicit an elderly person’s tacit knowledge and anticipate the effects of introducing an automated actor on institutionalized value co-creation practices.

Findings

The proposed typology identifies six roles of socially assistive robots in an elderly person’s value network (enabler, intruder, ally, replacement, extended self, and deactivator) and links them to three health-supporting functions by robots: safeguarding, social contact, and cognitive support.

Research limitations/implications

Elderly people have notable expectations about the inclusion of a socially assistive robot as a new actor in their value networks. The identified robot roles inform service scholars and managers about both the value co-destruction potential that needs to be avoided through careful designs and the value co-creation potential that should be leveraged.

Originality/value

Using network-conscious phenomenographic interviews before the introduction of a novel value proposition sheds new light on the shifting value co-creation interplay among value network actors (i.e. elderly people, formal and informal caregivers). The value co-creation/destruction potential of socially assistive robots and their corresponding roles in care-based value networks offer insights for the design of meaningful robotic technology and its introduction into the existing service networks.

Details

Journal of Service Management, vol. 29 no. 2
Type: Research Article
ISSN: 1757-5818

Keywords

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