Search results

The purpose of this paper is to formulate the process of measuring and benchmarking the performance of knowledge management (KM) practices as a multicriteria group decision-making problem and present a new multicriteria group decision-making approach for effectively evaluating the performance of KM practices to meet the interests of various stakeholders in small and medium enterprises (SMEs).

A new multicriteria group decision-making approach is developed for evaluating the performance of KM practices of individual SMEs. Intuitionistic fuzzy numbers are used for representing the subjective assessments of decision makers in evaluating the relative importance of the evaluation criteria and the performance of individual KM practices with respect to specific evaluation criteria. A fuzzy multicriteria group decision-making algorithm is developed for measuring and benchmarking the performance of alternative KM practices.

The proposed multicriteria group decision-making approach is capable of effectively evaluating the performance of KM practices through adequately considering the presence of multiple decision makers, the multi-dimensional nature of the evaluation problem, and appropriately modeling the subjectiveness and imprecision of the evaluation process. The presentation of an example shows that the proposed fuzzy multicriteria group decision-making algorithm is simple to use and efficient in computation.

The outcome of the multicriteria group decision-making approach is highly dependent on the inputs provided by the decision maker.

The novelty from this research lies in the utilization of a multicriteria group decision-making approach for evaluating the performance of KM practices in an organization. The outcome from the performance evaluation process allows the enterprise to adopt appropriate KM practices for achieving competitive advantages.

The proposed multicriteria group decision-making approach has a significant social implication as it can be used as a decision-making tool for providing various decision makers in SMEs with useful and strategic information concerning the performance of KM practices in a given situation.

The originality of this paper lies in the development of the multicriteria group decision-making approach for effectively measuring and benchmarking the performance of KM practices of individual SMEs.

The purpose of this paper is to present a review of the main factors that are important to consumers of dairy products and develop a new product performance index for evaluating and benchmarking the performance of dairy products. This helps dairy product companies understand their dairy products’ overall performance level, relative to other dairy products in the market.

A new product performance index is developed for evaluating and benchmarking the performance of dairy products with respect to multiple criteria. Seven important criteria are identified for evaluating and benchmarking the performance of dairy products. To deal with the subjective assessments of qualitative performance measures, linguistic terms approximated by fuzzy numbers are used. Based on the concept of the degree of dominance, a fuzzy multicriteria group decision-making approach is developed to obtain a product performance index for each dairy product.

The proposed multicriteria group decision-making approach is found to be useful and effective in evaluating and benchmarking the performance of dairy products. The approach is capable of adequately considering the presence of multiple decision makers, the multi-dimensional nature of the performance evaluation problem, and modeling the subjectiveness and imprecision of the performance evaluation process.

The outcome of the multicriteria group decision-making approach is dependent on the subjective inputs provided by the decision makers.

This product performance index will provide useful insights for companies understand their strengths and weaknesses in terms of their products’ performance criteria, and identify relevant areas for continuous improvement. This product performance index is also applicable for dealing with the general multicriteria decision-making problems.

The proposed multicriteria group decision-making approach can be used as a decision-making tool for providing various decision makers in dairy product companies and general consumers with useful information regarding the performance of different dairy products.

This paper highlights the important factors for evaluating and benchmarking dairy products and develops a new product performance index for evaluating and benchmarking the performance of dairy products in China.

Because of the significant differences in the features and requirements of specific products and the capabilities of various additive manufacturing (AM) solutions, selecting the most appropriate AM technology can be challenging. This study aims to propose a method to solve the complex process selection in 3D printing applications, especially by creating a new multicriteria decision-making tool that takes the direct certainty of each comparison to reflect the decision-maker’s desire effectively.

The methodology proposed includes five steps: defining the AM technology selection decision criteria and constraints, extracting available AM parameters from the database, evaluating the selected AM technology parameters based on the proposed decision-making methodology, improving the accuracy of the decision by adopting newly proposed weighting scheme and selecting optimal AM technologies by integrating information gathered from the whole decision-making process.

To demonstrate the feasibility and reliability of the proposed methodology, this case study describes a detailed industrial application in rapid investment casting that applies the weightings to a tailored AM technologies and materials database to determine the most suitable AM process. The results showed that the proposed methodology could solve complicated AM process selection problems at both the design and manufacturing stages.

This research proposes a unique multicriteria decision-making solution, which employs an exclusive weightings calculation algorithm that converts the decision-maker's subjective priority of the involved criteria into comparable values. The proposed framework can reduce decision-maker's comparison duty and potentially reduce errors in the pairwise comparisons used in other decision-making methodologies.

The multiple objective decision making problem arises when two or more non‐comparable objective functions are to be simultaneously optimised. There is a definite trend towards utilising interactive techniques for solving the multiple objective decision making problem. Interactive techniques allow the involvement of the DM throughout the decision process. In this paper we first provide a brief overview of multiple objective decision making, and then give a survey of literature dealing with interactive multiple objective decision making from 1965 to 1988.

This paper aims to present a hybrid logical-arithmetic approach for selecting optimal flight routes. It can be used in the framework of free route airspace (FRA), which is aimed at achieving higher efficiency of air traffic management.

At the first stage, an initial subset of flight routes is selected that are promising alternatives with respect to single numerical criteria. At the second stage, a hybrid multicriteria decision model is constructed, consisting of numerical criteria and additional linguistic criteria. At the third stage, the numerical and linguistic criteria are integrated into a crisp decision matrix for determining the final ranking using the technique for order preferences by similarity to an ideal solution (TOPSIS) method.

The considered decision-making problem involves different kinds of criteria. Numerical (objective) criteria are given as real numbers. Linguistic (subjective) criteria are expressed with the help of fuzzy linguistic values. In consequence, a (logical) reasoning process prior to performing an (arithmetic) optimization procedure is necessary. Furthermore, a uniform optimization procedure requires a way of combining numerical and linguistic attributes.

The proposed approach can be applied to solving various multicriteria decision-making problems, where both objective and subjective criteria are taken into account.

First, a fuzzy information system that includes linguistic condition attributes is constructed. Second, a fuzzy inference system that is necessary for determining the resulting fuzzy criterion “turbulence conditions” for all flight routes is introduced. Finally, a way of combining numerical and linguistic criteria is proposed. This is done by converting values of fuzzy attributes into crisp ones, basing on the preferences of a decision-maker.

The purpose of this paper is to determine the suitability of adopting hybridized multicriteria decision-making models as a decision tool in engineering design. This decision tool will assist design engineers and manufacturers to determine a robust design concept before simulation and manufacturing while all the design features and sub features would have been identified during the decision-making process.

Fuzzy analytical hierarchy process (FAHP) and fuzzy technique for order preference by similarity to ideal solution (FTOPSIS) are hybridized and applied to obtain optimal design of a reconfigurable assembly fixture (RAF) from a set of alternative design concepts. Design features and sub features associated with the RAF are identified and compared using fuzzified pairwise comparison matrices to obtain weights of their relative importance in the optimal design. The FAHP obtained the fuzzy synthetic extent (FSE) values of the design features and sub features. The FSE values are used as weights of the design features and sub features in generating the decision matrix. FTOPSIS and FTOPSIS based on left and right scores were adopted to predict effects of the weights. Results were obtained for normalized and unnormalized weights of the design features and its effects on the relative closeness coefficients of the design alternatives.

The improved performance of the FTOPSIS based on left and right scores is due to the involvement of the left and right scores of weights of the design features in the computation of distances from positive and negative ideal solutions. Embedding the weights of the design features in the normalized decision matrix before estimating the distances of the design concepts from ideal solutions reduces the dependency of the closeness coefficients on the weights of the design features. This also decreases the difference in the final values of the design concepts. In essence, the weights of the design features have an impact in the closeness coefficient. There is reduction in the closeness coefficients of the design concepts due to normalization of the weights of the design features. However, normalizing the weights of the design features did not affect the variations in the final values of the design concept. As the final value of the design concepts can be influenced by the normalized weights of the design features, it can be implied that normalization of weights of the sub features will also affect the decision matrix. The study has been able to proof that hybridizing FAHP and FTOPSIS can produce effective results for decisions on optimal design by the application of FTOPSIS based on left and right scores rather than the general FTOPSIS.

This research develops a hybridized multicriteria decision-making model for decision-making in engineering design. It presents a detailed extension of hybridized FAHP and FTOPSIS based on left and right scores as a useful tool for considering the relative importance of design features and sub features in optimal design selection.

The study aims to identify and evaluate relevant criteria in the proposal and support of public administration policies for preventive maintenance comprised in a conservation approach to built heritage and aligned with local sustainable development of the historic center of the city of Sobral, in Brazil.

A novel multicriteria decision model adopting the Bayesian best-worst method is presented and its application and results are described. Though a systematic procedure, criteria were selected in order to protect the tangible and intangible values of cultural heritage, as well as its sustainable development. Then experts evaluate these criteria through an elicitation instrument.

The results show that for the decision problem over preventive maintenance, social contribution and historical record of built heritage are more important than its structural vulnerability, while architecture is less relevant. Due to the low restrictions, the subcriterion related to this property has the least influence. The weights can assist in the characterization of measures and policies for the protection of the built cultural heritage.

The use of a novel decision-making method in cultural heritage is an important initiative, given the frequent use of simple and inefficient methods. The identified and weighted criteria are important data to characterize the scenario and the topic. The results contribute to protection and development of the built heritage, encouraging the implementation of preventive conservation in the historic center, conferring to the public administration valuable information to support and propose initiatives.

Policy makers are frequently challenged by the need to achieve sustainable development in cities and regions. Current decision-making processes are based on evaluation support systems which are unable to tackle the problem as they cannot take a holistic approach or a full account of actors. The purpose of this paper is to present a new generation of evaluation systems to support decision making in planning and regeneration processes which involve expert participation. These systems ensure network representation of the issues involved and visualization of multiple scenarios.

A literature review is used for both revising existing evaluation tools in urban planning and the built environment and highlighting the need to give stakeholders (industry, cities, operators, etc.) new tools for collaborative or individual decisions and to facilitate scaling up solutions. An overview of the new generation of decision support systems, named Multicriteria Spatial Decision Support Systems (MC-SDSS) is provided and real case studies are analyzed to show their ability to tackle the problem.

Recent research findings highlight that decisions in urban planning should be supported by collaborative and inclusive processes. Otherwise, they will fail. The case studies illustrated in this study highlight the usefulness of MC-SDSS for the successful resolution of complex problems, thanks to the visualization facilities and a network representation of the scenarios.

The case studies are limited to the Italian context.

These SDSS are able to empower planners and decision makers to better understand the interaction between city design, social preferences, economic issues and policy incentives. Therefore, they have been employed in several case studies related to territorial planning and regeneration processes.

This study provides three case studies and a review of the new MC-SDSS methodology which involve the Analytic Network Process technique to support decision-making in urban and regional planning.

This study aims to develop a risk prioritization process using failure mode and effect analysis (FMEA) in association with composition of probabilistic preferences (CPP) and weighting the risk analysis criteria. It seeks to develop decision-making considering the fast response necessary to achieve project objectives in complex scenarios, such as the pandemic of COrona VIrus Disease 19 (COVID-19).

After identifying the risks, the prioritization process was applied to a project in the oil and gas area, in which a focus group assessed these risks. This evaluation took place employing traditional FMEA, FMEA with CPP by axes considering four points of view and FMEA with CPP by weighted sum with the use of a multicriteria method to weight the criteria. These approaches were compared to understand their differences and benefits, with a flow chart being developed, consolidating the procedure.

The methodologies that showed the greatest benefits were FMEA with CPP by axes PO (progressive-optimistic) and by weighted sum. Essentially, this was mainly related to the interrelationship between risks and to the importance of prioritization.

This procedure can consider company's views on what is critical and the interrelationship between risks. It provides a clear segmentation of what should and should not be prioritized. It was also developed in a practical case, showing a possible alternative to support fast responses in decision-making.

Environmental decision making involving multiple stakeholders can benefit from the use of a formal process to structure stakeholder interactions, leading to more successful outcomes than traditional discursive decision processes. There are many tools available to handle complex decision making. Here we illustrate the use of a multicriteria decision analysis (MCDA) outranking tool (PROMETHEE) to facilitate decision making at the watershed scale, involving multiple stakeholders, multiple criteria, and multiple objectives. We compare various MCDA methods and their theoretical underpinnings, examining methods that most realistically model complex decision problems in ways that are understandable and transparent to stakeholders.