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Traditional sets of attributes characterizing shopping centres need to be updated to relate to new specific consumers' needs and choices, to ensure the survival of shopping centres. To this end, this chapter revisits shopping centres’ attributes in the light of consumers' choices of actual centres, taking into account the recent increasing role of technologies, leisure activities and changes in consumer behaviour. In doing so, we aim to improve perceptions of modernity and help to regenerate (or at least mitigate the decline of) shopping centres. Specifically, the new set of attributes include appearance (external appearance), convenience, entertainment and leisure activities, memorable experiences, green place and policy, image (modern image), price, service, size and technology.

Presents theoretical and methodological considerations and techniques which bear directly on the valuation of retail properties in Australia and, to lesser extents, the UK and the USA. Surveys the Australian retail sector in terms of its overall significance for the national economy as well as the relative performance of the sector’s constituents. Considers the current domination of the sector by the regional and local shopping centres and the correlative decline in importance of retail outlets in traditional shopping streets. Contends that the dominance of shopping centres has produced an oligopolistic situation with regard to the supply of retail space in regional shopping centres because of the high regard in which such centres are held by major investing organizations. Despite the ability of shopping centres to produce income flows with apparently substantial year‐by‐year increases, this trend has been bucked in recent years by below replacement cost sale prices achieved by a number of shopping centres. Raises the crucial question of which factors should be considered most influential by valuers in assessing the capital worth of retail properties. Provides exemplary calculations by which realistic assessments are achievable. Casts a critical eye over entrenched “axioms” of the trade, such as that retail tenants can pay increased rents annually regardless of economic considerations and irrespective of the actual profitability of their retail activities. Considers the difficulties which now beset the position of specialty retailers in relation to the shopping centres in which they rent space. Argues for the importance of partnership relationships between landlords and tenants and predicts that the constant quest to maximize the rentals of individual retail outlets within shopping centres may seriously threaten the long‐term security of those centres. Presents recommendations for improving the prospects of successful trading by shopping centres against a consideration of potential developments of other purchasing means (warehouse retailing, TV retailing and catalogue shopping). Concludes that many shopping centres currently regarded as prime investments may appear less attractive when reconsidered in the light of the developments here outlined.

The modern shopping centre developed in the suburbs of the United States following the Second World War as returning veterans sought homes for themselves and their families. These suburban shopping centres were the product of two demographic events – the move to suburbia and the impact of the baby boom. Retailers of all types found the suburban shopping centre an ideal place for their goods and developers built centres of all types and sizes throughout the US in response to the need and demand during the 1970s. Today, there are over 37,000 shopping centres accounting for over 56 per cent of total retail sales excluding automotive and petrol service stations. The current overabundance of retail space coupled with a recession has created special problems for this industry.

Singapore’s retail landscape has undergone much change since the 1960s as a result of its economic growth and social change. Fuelling the transformation is the Urban Renewal Authority (URA) whose policies have resulted in modern one‐stop shopping centres. Today’s retail market is highly cosmopolitan, complex and sophisticated with nearly every international brand and retailer found there. However, the retail market has been tough in the last few years owing to problems such as an oversupply of retail space, high labour costs and a tight labour market. Describes strategies adopted by retailers and developers to combat the problems in the industry. Among the strategies adopted by retailers are niche marketing and regionalization. They have also forged strategic alliances with other larger retailers. Developers, on the other hand, have recognized the need to find the right tenant mix as opposed to just securing the highest rents. Less competitive shopping centres have also considered converting their retail space to more sought‐after office space. The government continues to steer Singapore’s urban development with its policies. The URA’s long‐range vision is presented in its concept plan. The broad policies of the concept plan have been translated into detailed development guide plans for specific areas.

After China's accession to the WTO, different formats of retailing outlets have emerged and competition within China's apparel retail market has become keener. This paper presents a comparison research on four influential retailing outlets in the current Shanghai apparel retail market: upscale shopping centers, modern shopping malls, joint discount superstores (joint ventures with foreign retail giants), and manufacturers' wholly‐owned flagship stores (factory outlets). Corresponding to each retailing outlet, Plaza 66, Grand‐Gateway Mall, Carrefour Store in Quyang Road, and Youngor Flagship Store in Nanjing Road are studied, with an investigation of apparel brands covered by each. The results identify the four retailing outlets' characteristics, and future prospects in the Chinese apparel retail market are discussed.

The concept of space is commonly transcending the binary separation between materiality and abstraction structuring social theory, being both a built, immutable environment and what is derived from uncoordinated spatial practices embedded in social norms and instituted behaviours. As a consequence, organization theorists have been only marginally interested in organized spaces and spatiality, examining primarily office spaces and other visual, symbolic spaces in organizations. Organized space is relational and transductive, constructed to be able to both accommodate various needs and demands and to be able of responding to emerging information. Organized space is thus transient and fluid, only temporarily stabilized, and fundamentally open to external influences. The paper aims to discuss these issues.

A study of shopping center development practices demonstrates how various actors representing heterogeneous interests collaborate to balance various interests such as the need for both commercial and public spaces in a community, rendering social space a politicized space wherein disputes and interests are settled.

Social spaces such as shopping centers are unfolding as relational and transductive spaces capable of being modified and changes as new social needs and demands emerge. Shopping center spaces are developed in the intersection of a variety of professional domains of expertise and social interests and needs.

The paper combines a theoretical framework of social spaces as being what is produced in collaborative efforts and what includes both technical and material as well as social and cultural components with an empirical study of shopping mall development.

Newcastle's Eldon Square, in the heart of the city's commercial centre, opened early last year after a favourable response from would‐be retail tenants. With over 1.6 million sq ft of gross floorspace, it is Capital & Counties' largest development in the UK. The Centre was discussed from a number of viewpoints at the College of Shopping Centre Education—the meeting of the International Council of Shopping Centres—held in London recently, and the papers which follow are summarised from those delivered at the conference. We begin with the architect's view, then that of the principal tenant, a John Lewis department store, and conclude with a discussion of some of the leasing and real estate aspects.

This study seeks to analyse managers' perceptions of the effectiveness of both informal and formal surveillance in reducing vandalism, disturbance, and shoplifting in their shopping centers in Finland.

The present study utilizes elements of crime prevention through environmental design (CPTED) in its theoretical approach. The data are based on an internet survey in Finland conducted in February and March of 2009. The sampling frame of the present study consistes of the 58 shopping centers and especially those managers who are responsible for security and safety management investments at these centers. All together 32 managers completed the survey.

This study reveales that perceived effectiveness of both formal and informal surveillance in reducing all three types of crime is high. Security guard patrols are clearly perceived to be the most effective formal surveillance method. Also, activity of personnel and premises that are easily monitored, are perceived very effective in reducing incidence of crime at the shopping centers.

Qualitative studies could reveal issues that would enable more thorough operationalization of the concepts linked the surveillance and security in shopping center context.

The paper sensitizes managers to think where informal and formal surveillance work best in shopping centers.

Very little empirical research has evaluated the effectiveness of surveillance at shopping centers. The present study fills this research gap.

This study aims to examine the relationships among some important factors and perceived personal safety in public places, using Nigerian urban shopping centers as case studies. Following the evidence from previous studies, the present study hypothesizes that individual characteristics influence perceived personal safety in shopping centers, and users’ perceived safety is affected by the shopping centers’ environmental attributes.

Two shopping centers were selected as cases for the study. Systematic sampling technique was used to select participants. Respondents were asked to answer closed-ended questions pertaining to environmental-design satisfaction, socio-economic and demographic characteristics and shopping center use. In total, 784 users participated in the survey. However, only 440 users properly completed the interview: 219 from Aleshinloye and 221 from Gbagi. Environmental design, socio-economic and demographic characteristics and shopping center use are independent variables, whereas perceived safety is a dependent variable. Data were analyzed using descriptive statistics, factor analysis and Man–Whitney U and Kruskal–Wallis tests.

Results show that fear of crime is the most important factor, explaining 28.16 per cent of the total variance in perceived safety. Nevertheless, findings show that demographic factors have a significant impact on perceived safety as well. There is also a strong association between perceived safety and the use of shopping centers, as Aleshinloye, which is perceived safer, has been more frequently used than Gbagi. Furthermore, environmental design appears as a significant factor for perceived safety in shopping centers, as users of Aleshinloye’s facilities have a better perceived safety from crime, better way-finding ability and more environmental-design satisfaction than users of Gbagi.

The study recommends the provisions of design or security precautions that prevent the fear of crime and improve way-finding capacity and environmental-design satisfaction in urban shopping facilities. Specifically, it is important to have environmental security precautions such as closed circuit televisions, good and functional lighting and private security staff, especially for women and the elderly, in urban commercial centers as these precautions could enhance their sense of personal safety.

Previous studies on shopping centers’ security have mainly concentrated on the relationship between fear of crime, perceived safety and associated factors. No studies to date have explored how way-finding ability affects perceived safety of users of shopping centers. This study contributes to the existing literature, revealing way-finding anxiety to be another important dimension of perceived safety in urban shopping centers.

Reviews the economic and financial considerations relevant to investment in shopping centre refurbishment. Considers the problems of economic obsolescence through rising maintenance costs and falling rents, and legal obsolescence through changes in legislation and safety regulations, using case study examples. Concludes that refurbishment is usually an attractive proposition, even a defensive necessity: the financial implications of refurbishment can be analysed formally.