Search results
1 – 10 of over 45000The purpose of this paper is to explore the students’ opinion of Jawaharlal Nehru University (JNU), New Delhi, regarding the use and success of mobile technology in the library…
Abstract
Purpose
The purpose of this paper is to explore the students’ opinion of Jawaharlal Nehru University (JNU), New Delhi, regarding the use and success of mobile technology in the library environment for providing better services by library and their expectations from the library through mobile technology.
Design/methodology/approach
A survey was conducted through a well-structured and precise questionnaire circulated personally among 200 students studying in Jawaharlal Nehru University for the academic session 2012-2013.
Findings
The majority of students are in favor of using mobile technology for better services, and it is expected by the students that services should be provided to them by libraries through mobile technology. Furthermore, the study also explores the students’ opinion on improved services using mobile technology.
Research limitations/implications
The geographical area of study was confined to the students of the JNU, New Delhi, purely regarding their opinion on use and success of mobile technology by the library. The research results are limited to this environment only.
Originality/value
The paper highlights the students’ opinion of JNU regarding the use of mobile technology by the library for better services, and further it also explores the expectations of students from the library through this technology.
Details
Keywords
Many banks consider mobile‐based technologies have improved the banking services through introduction of new banking facilities. One of the latest facilities developed in this…
Abstract
Purpose
Many banks consider mobile‐based technologies have improved the banking services through introduction of new banking facilities. One of the latest facilities developed in this area is the “mobile credit card.” The purpose of this study is to examine the factors that determine intention to use mobile credit card among Malaysia bank customers, as their new way in conducting payment transactions.
Design/methodology/approach
The technology acceptance model (TAM) was used as the base model in order to develop the modified version of TAM to better reflect mobile credit card. In the modified model, perceived credibility and the amount of information on mobile credit card were added, in addition to perceived usefulness and perceived ease of use.
Findings
Results suggest that perceived usefulness, perceived ease of use, perceived credibility and the amount of information on mobile credit cards are important determinants to predict Malaysia bank customers' intentions to use mobile credit card. Needless to say, the paper is exploratory in nature.
Research limitations/implications
This study suffers from two limitations. The discussion of these limitations is provided in the last part of this paper.
Practical implications
Useful to Islamic banking institutions planning further mobile credit card services for their customers.
Originality/value
Extends the understanding of TAM to newly emerging context of mobile credit.
Details
Keywords
This paper's aim is to outline trends and recent developments in the design, developments and use of mobile learning.
Abstract
Purpose
This paper's aim is to outline trends and recent developments in the design, developments and use of mobile learning.
Design/methodology/approach
The paper uses interviews with key players in the mobile learning development sector, along with complementary research.
Findings
It is found that: mobile learning is developing fast – not just in terms of applications but also in terms of its philosophy and standards; mobile learning can offer great value to learners because it can connect employees to the knowledge and expertise they need, when and where they need it; and new standards, authoring tools and authoring approaches to mobile learning are developing.
Practical implications
Merely transferring classroom based training to “e”, and especially mobile, learning does not really work. New technology, techniques and interoperable standards need to be – and are being – developed for mobile learning.
Originality/value
No comparable articles exist.
Details
Keywords
Maryam Pakdaman Naeini, Hadi Sharif Moghaddam, Soraya Ziaei and Amir Ghaebi
As many organizations and institutions in recent years are trying to update their hardware and software platforms toward using mobile technology, libraries and information centers…
Abstract
Purpose
As many organizations and institutions in recent years are trying to update their hardware and software platforms toward using mobile technology, libraries and information centers as trustees and leaders of information management and information science need to be futurists in this area. Therefore, the purpose of this paper is to investigate the status of using mobile-based services in the world’s top university libraries.
Design/methodology/approach
In this direct observation and quantitative research survey, the authors reviewed the status of using mobile-based services in the libraries of the world’s top universities.
Findings
The results showed that 84 percent of the libraries of the top 50 universities in the world have made their websites mobile-friendly and provide mobile-based services; however, only 30 percent of them have designed mobile library application. The findings of this study revealed that mobile phone services such as “Search catalog,” “Hour of library,” “Contact,” “Ask the librarian” and “News” in more than 50 percent of the libraries with mobile-based services has been used. While some services like “Services for disabled,” “Library card,” “Library Strategic Plan” and “Financial services” are less important to deliver on the mobile platform.
Research limitations/implications
The results of the current research are only limited to this environment. Furthermore limited access to all features of some mobile library applications is another limitation of this work. Also, failure to download some of the university apps from the usual App store due to the nationality of the researchers is other limitations of the study. The authors try to find more details of these apps with connecting to the librarians of this statistic society.
Practical implications
The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the academic libraries of developing countries in order to follow this trend are supposed to plug in most used services based on experience of academic libraries of top universities.
Originality/value
The research results indicated that the majority of libraries in the world’s top universities have moved toward designing and using mobile platform in their websites. This survey suggests that the Iranian academic libraries affiliated with the Ministry of Science, Research and Technology and the Ministry of Health and Medical Education are also trying to follow this trend in order to meet the users’ information needs.
Details
Keywords
The purpose of this paper is to study the influential factors in changing customers’ behaviors from online banking to mobile banking based on Tiller and Tad model.
Abstract
Purpose
The purpose of this paper is to study the influential factors in changing customers’ behaviors from online banking to mobile banking based on Tiller and Tad model.
Design/methodology/approach
A quantitative method was used. This study is a practical research work by using 400 people, among whom 384 participants were selected based on simple random sampling.
Findings
The results indicated that the perceived advantage of using mobile banking, the influence of peer groups, source facilitator conditions as well as technology had the highest correlation. Among the influential components on attitude, the highest level belongs to perceived advantage of using mobile bank. Among the effective factors on behavioral control, source facilitator conditions and technology facilitator conditions had the highest correlation.
Research limitations/implications
It is suggested that the provided services be expanded via mobile banking and more customers be encouraged to use mobile banking services. For instance, the transaction of currency, stock, etc. via mobile banking is suggested. It is recommended that mobile banking software should be designed in a way that the process of mobile banking services is very easy for customers. Bank staff and employees should be trained to be active promoters of mobile banking services not only inside branch locations, but in other places and work environments as informers, messengers and models of using mobile banking.
Practical implications
It is recommended that bank managers should make use of the mass media such TV, billboard, radio, press, etc., in order to increase public awareness of mobile banking, and try to take effective steps in creating positive attitude in their customers on using mobile banking.
Social implications
Mobile banking has evolved as a wireless communication interface for producing value by customers in banking transactions. Todays, one of the substantially remarkable modern techniques in providing banking services is the provision of financial and banking services by using smart phones (mobiles). Although the life of using smart phones for banking and financial operations is not too long, significant advancements have been observed in this area within a short time, which could highly promise the extensive development of this modern electronic banking technique in future.
Originality/value
During the last decade, information technology has had tremendous impacts on banking industry through guiding and introducing new financial products with a specific delivering to its customers, enabling the banks to be able to provide distinguished products and special services to their customers safely and reliably. It is more than 200 years since banks have served their customers through their branch systems. However, with the emergence of various types of technology, the nature of providing financial services has greatly changed, with the increasing growth in electronic commerce.
Details
Keywords
Moon‐Sang Jeong and Jong‐Tae Park
A lot of recent research has been focused on developing network mobility management to support the movement of a mobile network consisting of several mobile nodes. The IETF NEMO…
Abstract
A lot of recent research has been focused on developing network mobility management to support the movement of a mobile network consisting of several mobile nodes. The IETF NEMO working group proposed the NEMO basic support protocol that defines a methodology for supporting such network mobility using bi‐directional tunneling between the home agent and the mobile router. However, this protocol has been found to suffer from the so‐called ‘dog‐leg problem’, and despite alternative research efforts to solve this problem, there are still limitations in the efficiency of real time data transmission and intra‐domain communication. Accordingly, the current paper proposes a new route optimization methodology that uses unidirectional tunneling and a tree‐based intra‐domain routing mechanism. As such, the proposed scheme can provide faster signaling and data transmission and be easily extended to support micro‐mobility without any additional extensions. The performance of the proposed scheme is also evaluated to demonstrate its efficiency.
Details
Keywords
Kassem Saleh, Christo El Morr, Aref Mourtada and Yahya Morad
This paper provides the specification of a platform for the management of mobile agents, and describes, using Mobile Unified Modeling Language (M‐UML), a mobile game application…
Abstract
This paper provides the specification of a platform for the management of mobile agents, and describes, using Mobile Unified Modeling Language (M‐UML), a mobile game application that uses the specified mobile platform. The specified platform considers the architectural guidelines described by the Foundation for Intelligent Physical Agents that allows the interoperability between agents running on different agent platforms. Our platform specifications provide the application developer with an application programming interface (API) that allows the launching of mobile agents with two optional features, security and fault‐tolerance. Using the platform’s APIs, new mobile games can then be efficiently developed and deployed on the Internet.
Details
Keywords
Divakar Goswami and Satish Raghavendran
The purpose of this paper is to establish the potential that mobile banking offers to both banks and mobile carriers. Acknowledging the inherent difficulties of convergence…
Abstract
Purpose
The purpose of this paper is to establish the potential that mobile banking offers to both banks and mobile carriers. Acknowledging the inherent difficulties of convergence between large and very different industries, it then explores the merits and shortcomings of existing partnership models and offers suggested best practices.
Design/methodology/approach
After in‐depth secondary research about the successes and failures of early mobile‐banking offerings, the report offers best‐practices based on a critical evaluation of partnership models.
Findings
Open‐federated models – involving partnerships between large numbers of banks and mobile carriers to provide a shared platform for mobile‐banking services – access the broadest customer base and minimize the costs of developing proprietary software and infrastructures. Qualcom‐owned Firethorn is an early USA‐based adopter of this model. In more mature mobile‐banking markets like New Zealand, upwards of 40 percent of an individual bank's customers use mobile‐banking offerings, resulting in heightened customer retention, increased self‐service, and mobile transactions that do not require additional investments in branches or ATM infrastructure.
Practical implications
As the banking and mobile industries collide, the inevitable complexities of cross‐industry convergence obstruct the paths to productive alliances. Even now, in the early years of mobile banking, there is a wealth of knowledge about partnership models to be gleaned from past success and failures. Forward‐looking executive eyes know that successful navigation will require a map, and an in‐depth look at the advantages and pitfalls of each existing model reveals a truer North.
Originality/value
Success in the mobile‐banking arena will require smart partnering decisions. Banks and mobile carriers have tested these waters timidly, and many of the resulting offerings were expensive to the banks and mobile carriers and less than enticing to their customers. This report weeds out ineffective partnering models that companies stumble into on their way to developing mobile‐banking and identifies the keys to successful partnerships.
Details
Keywords
Martin Zander and Jamie Anderson
This paper seeks to support and extend other scholars’ examinations of the evolution of technological modularity, vertical specialization and the concepts of the drivers of change…
Abstract
Purpose
This paper seeks to support and extend other scholars’ examinations of the evolution of technological modularity, vertical specialization and the concepts of the drivers of change in the basis of competition through an analysis of the evolution of the mobile phone industry.
Design/methodology/approach
A two‐year research project was undertaken and in‐depth interviews took place with managers at companies that were responsible for developing the value chain approaches of their firms. Companies were identified from the existing body of literature, observation and personal contact. Additionally, data were collected from developing case studies.
Findings
The paper finds that the mobile phone industry value chain is in the process of deconstructing towards more horizontally stratified structures for some device segments. But, unlike the PC industry, an industry which many analysts suggest provides a precedent for likely evolution of the mobile phone value chain, this trend will not be uniform or consistent across different product types. This will require mobile phone manufacturers to adapt their organizational structures and value chain approaches accordingly, and to rethink the basis for future competitive advantage.
Research limitations/implications
As the research is based on interviews with a limited number of firms within the extended mobile handset industry value chain, it cannot be suggested that the impact of trends identified has equal impact for all firms.
Practical implications
Mobile handset vendors should learn from the PC industry and make sure that their future strategies are not made simply on the basis of cost optimization or speed to market.
Originality/value
The paper fulfils an identified need to understand how industry structures are evolving in one of the most dynamic sectors in the world.
Details
Keywords
The paper seeks to understand the way in which children use mobile phones and the potential for mobile TV within the UK youth market.
Abstract
Purpose
The paper seeks to understand the way in which children use mobile phones and the potential for mobile TV within the UK youth market.
Design/methodology/approach
the study adopts a combined qualitative and quantitative approach consisting of in‐home friendship pair interviews followed by online surveys both amongst 10‐12 year olds split geographically and by gender.
Findings
The paper finds that children have a strong emotional attachment to their phones and mobile TV could well be the next technological step for children with regard to mobile phone technology. They are more likely to add mobiles to their existing repertoire of gadgets for other activities such as gaming and listening to music rather than use handsets as a direct replacement.
Research limitations/implications
With mobile phone technology and the media sector changing so rapidly, this study acts as a snapshot of attitudes and behaviour at the time it was undertaken. It remains to be seen how future convergence – both amongst technologies and media companies – will affect the potential for mobile TV amongst children.
Originality/value
The study helps to bridge gaps between other studies that have either focused on children's use of mobile phones in general (rather than specifically mobile TV) or has addressed mobile TV use amongst adults.
Details