Search results
1 – 10 of over 1000This chapter is based on a study investigating the effect of downward mobbing on employees' stress-related growth (SRG) with the mediator role of burnout and the moderator role of…
Abstract
This chapter is based on a study investigating the effect of downward mobbing on employees' stress-related growth (SRG) with the mediator role of burnout and the moderator role of personality hardiness and coworker support. Data were collected from 367 employees (177 females, 186 males) through MTurk. Self-report measures were administered to participants who have been exposed to mobbing by their supervisor/manager in at least one of their previous work experiences. Moderated mediation analysis suggested that burnout mediates the relationship between mobbing and SRG where burnout and growth were negatively associated. Coworker support appeared as a significant but inadequate moderator to promote growth. Post hoc analysis suggested that there is a curvilinear relationship between burnout and growth, and hardiness is a significant – but insufficient – moderator in the direct relationship. Implications for science and practice will be discussed.
Details
Keywords
Sheshadri Chatterjee, Ranjan Chaudhuri and Demetris Vrontis
The purpose of this study is to examine the dark side of instant messaging from the technological and societal perspectives.
Abstract
Purpose
The purpose of this study is to examine the dark side of instant messaging from the technological and societal perspectives.
Design/methodology/approach
With the help of literature review and different theories, a model has been developed conceptually. Later the model has been validated using statistical method. The authors have used 304 responses from the survey method, and this sample has been used to statistically validate the conceptual model.
Findings
This paper has been able to explicitly investigate and identify how different instant messaging platforms such as WhatsApp, WeChat in the form of electronic word of mouth (e-WOM) are contributing toward increase of mob lynching cases. The paper also highlights the important to have effective and enforceable regulation to regulate instant messaging services to the citizens.
Research limitations/implications
The findings cannot be generalized as the data is collected from India only. Moreover, the study is cross-sectional in nature. To get the comprehensive results, a longitudinal study needs to be conducted. This study considered seven constructs with one moderator. Having more predictors with other boundary conditions might have increased the explanative power of the model.
Practical implications
Instant messaging platforms such as WhatsApp, WeChat and so on are disseminating quick unverified information to the common people. This information sometimes is disseminated in inappropriate and exaggerated forms. This makes the instant messaging (WhatsApp) users' sentiment readily heated in some cases. They take such an action as mob lynching. This study determines the predictors of mob lynching along with the moderator impact of instant messaging in the society.
Originality/value
There are only a few studies those have explored the dark side of instant messaging. The proposed theoretical model is a unique model, which shows the predictors of mob lynching along with the negative consequences of the instant messaging (WhatsApp) in the society. From this perspective, this study can be considered as a unique study.
Details
Keywords
The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the…
Abstract
Purpose
The purpose of this paper is to examine the association between mobbing and service innovation performance. In this context, the mediating role of boreout, a new concept in the literature, was examined.
Design/methodology/approach
This study was conducted with 240 participants recruited in manufacturing companies affiliated with Adana Chamber of Industry in the province of Adana Turkey in November 2019. The research was analyzed by the structural equation modeling method with the social exchange theory basis.
Findings
Findings revealed that boreout and mobbing were negatively associated with service innovation performance. Mobbing was positively associated with boreout and job boredom. According to the finding of this study, boreout partially mediated the effect of the mobbing on service innovation performance.
Originality/value
This study reveals the association among mobbing, boreout and service innovation performances of employees of companies operating in manufacturing sector. The findings of this study provide important practical knowledge to businesses and academics regarding the field of management, entrepreneurship and innovation.
Details
Keywords
This article investigates the causes of mobbing (bullying) at work. Mobbing is defined as a severe form of social stressors at work. Unlike “normal” social stressors, mobbing is a…
Abstract
This article investigates the causes of mobbing (bullying) at work. Mobbing is defined as a severe form of social stressors at work. Unlike “normal” social stressors, mobbing is a long lasting, escalated conflict with frequent harassing actions systematically aimed at a target person. It is argued that the organisation, the social system, a certain perpetrator and the victim have to be considered as potential causes of mobbing. Results of two samples of mobbing victims and a control group support this view. It is concluded that one‐sided explanations on the causes of mobbing are likely to be inappropriate and that many cases are characterised by multi‐causality – a common finding in conflict research.
Details
Keywords
Ismatilla Mardanov and John Cherry
The purpose of this paper is to provide empirical evidence of the linkages between such negative workplace behaviors as abusive supervision and coworker bullying (CB)/mobbing;…
Abstract
Purpose
The purpose of this paper is to provide empirical evidence of the linkages between such negative workplace behaviors as abusive supervision and coworker bullying (CB)/mobbing; also, the study explores the linkages between such negative behaviors and work-life outcomes.
Design/methodology/approach
The authors use “negative acts,” abusive supervision, and workplace bullying/mobbing and develop work-life outcomes scales to test a data set collected from randomly selected respondents in the Midwest of the USA. The two-stage data collection offsets common method variance.
Findings
The authors find evidence that American supervisors and employees commit negative behavioral acts rarely. However, the data analyses indicate that many significant relationships exist among negative acts, abusive supervision, CB/mobbing, and employee well-being.
Research limitations/implications
Companies are reluctant to allow surveying their employees on the subject of negative acts. Therefore, respondents in this study are a random sample. Many statistically significant interrelationships were detected.
Practical implications
This study will reinvigorate discussion on workplace negative behaviors, bullying, and their effects on employee well-being.
Social implications
Addressing and reducing negative workplace behaviors will reduce employee stress and anxiety and improve the quality of employees’ work and life.
Originality/value
The scales were selected and developed, and the data set was constructed specifically for this study; the interactions of negative acts, abusive supervision, CB and mobbing, and work-life outcomes are tested together in a workplace scenario for the first time.
Details
Keywords
M. Angeles Carnero, Blanca Martínez and Rocı´o Sa´nchez‐Mangas
The purpose of the paper is to evaluate the effect of mobbing in workers’ health.
Abstract
Purpose
The purpose of the paper is to evaluate the effect of mobbing in workers’ health.
Design/methodology/approach
Using a dataset of Spanish workers from the VI Spanish Survey on Working Conditions, the authors identify mobbed and not mobbed workers and use two different health indicators: the worker's perception that work affects health, and the presence of bad health symptoms. The authors analyze the incidence of both indicators in mobbed and not mobbed workers then estimate an econometric model to explain the probability of suffering bad health in terms of mobbing and a set of job and workers’ characteristics. The authors deal with the potential endogeneity of mobbing.
Findings
It is found that, regardless of the health indicator used, the probability of suffering bad health is significantly higher among mobbed workers than among those not being mobbed. Moreover, when the health indicator is based on the worker's perception, not taking into account the endogeneity of mobbing leads to underestimation of its effect on health.
Practical implications
The results can be of interest for workers, firms and policy makers in charge of designing policies related to working conditions. Given the well‐known link between worker's health and productivity, the paper's results can have implications from the economic point of view.
Originality/value
To the authors’ knowledge, this paper is the first attempt to empirically analyze the relationship between mobbing and health at Spanish workplaces.
Details
Keywords
Aliya Kintonova, Alexander Vasyaev and Viktor Shestak
This paper aims to consider modern internet phenomena such as cyberbullying and cybermobbing. The emphasis in the paper is placed on the problematic issues of the legal practice…
Abstract
Purpose
This paper aims to consider modern internet phenomena such as cyberbullying and cybermobbing. The emphasis in the paper is placed on the problematic issues of the legal practice of combating cyberbullying and cyber-mobbing in developing countries as these phenomena are still insufficiently studied. The subject of this paper is modern internet phenomena such as cyberbullying and cyber-mobbing. The emphasis in the paper is placed on the problematic issues of the legal practice of combating cyberbullying and cyber-mobbing in developing countries as these phenomena are still insufficiently studied.
Design/methodology/approach
The legislation of developing countries is compared with doctrinal and practical developments in the fight against the studied problem in developed countries of the West, as well as countries of the former USSR. Moreover, experiment was conducted to determine the effectiveness of methods to combat cyberbullying using social networks. Thus, 40 random accounts of people (presumably from 18 to 30 years old) were analyzed.
Findings
This paper indicates the concepts of cyber-mobbing and cyberbullying, as well as their varieties that exist in the modern world. This study examines statistical data, programs and measures of different states in the fight against cyberbullying and cyber-mobbing. Results of experiments showed that Instagram users are aware of the availability of built-in extensions of the social network to protect against cyberbullying and use them relatively frequently. With that, female segment of Instagram users is more concerned about the content of the comments under their photos than the male one.
Originality/value
Measures have been developed to prevent and counteract cyberbullying and cyber-mobbing, the introduction of which into the policies of states might help in the fight against these social phenomena.
Details
Keywords
Iris Levin and Kathy Arthurson
The purpose of this paper is to examine the causes, the nature and the extent of unneighbourly relations between neighbours living in small multi-owned residential buildings (MOBs…
Abstract
Purpose
The purpose of this paper is to examine the causes, the nature and the extent of unneighbourly relations between neighbours living in small multi-owned residential buildings (MOBs, sometimes called strata) in Australian cities, and the effect of these relations on the health and wellbeing of residents. The impact of neighbour relations and conflicts on residents' health and wellbeing has not been explored before in the context of small MOBs in Australia (under 12 units).
Design/methodology/approach
The research involved an analysis of secondary data on common problems experienced in MOBs between neighbours, in-depth face-to-face interviews with twenty-six residents and interviews with five managers of management agencies in metropolitan Melbourne (Victoria) and Adelaide (South Australia), Australia.
Findings
When strata processes and management worked well residents were positive about living in such an arrangement. However, when the strata group was less harmonious residents reported that it impacted negatively on their health and wellbeing.
Research limitations/implications
The study's findings are subject to the widely acknowledged limitations of small sample-based interview research. Findings indicate that there is a need to explore the benefits and disadvantages of living in small multi-owned residential buildings in Australia on a larger scale.
Practical implications
There are three policy implications from the findings: a need for better education of prospective buyers regarding the nature of strata living; tighter regulation of rules for small multi-owned apartment buildings is required, (in a similar way to how the regulations operate in large apartment buildings); and a need to include private rental tenants living in strata in the everyday life around the management of the building.
Originality/value
The impact of neighbourly relations and conflicts on the health and wellbeing of residents living in MOBs, particularly small ones, has not been studied adequately, as current research focuses on large apartment buildings. This research addresses a gap in the literature in the study of small living arrangements (town houses, apartment buildings, terraces), with 12 or less apartments, with a focus on residents' health and wellbeing.
Details
Keywords
Sheshadri Vyankatrao Kulkarni and Mamata Jenamani
This paper aims to present a strategic framework for make‐or‐buy (MoB) decision‐making process and a case study based on the framework. This framework can be applied to all the…
Abstract
Purpose
This paper aims to present a strategic framework for make‐or‐buy (MoB) decision‐making process and a case study based on the framework. This framework can be applied to all the scenarios of MoB decision‐making that includes making decisions for new components and reevaluating the decisions for presently in‐sourced or outsourced components.
Design/methodology/approach
Based on this study of an Indian Automobile Company and review of the literature the paper proposes a strategic framework for MoB decision‐making. Unlike previous academic attempts, where a framework is developed first based on the existing theories followed by illustration through case studies, our approach starts with a case study, the paper then proposes a framework that best suits the company's need. Later the paper discusses the specific features of the framework that makes it applicable to other manufacturing sectors.
Findings
The sourcing decision‐making for any firm is a complex and dynamic process where, after stipulated period firms have to reevaluate their decisions. Existing frameworks treat both fresh and reevaluated decisions alike. It is found that the need for a framework with separate provision for outsourcing decision reevaluation. The paper identifies partial outsourcing as a strategic option to avoid supplier opportunism. It also explicitly suggests the exact decision point where risk evaluation is necessary during MoB decision‐making process.
Originality/value
The proposed framework takes a detailed and critical look at actual outcomes in terms of costs, competences and risk. Three important considerations adopted from the literature and incorporated in the proposed framework, makes it unique: provision for reevaluating the MoB decision, consideration of partial outsourcing as a strategic option other than purely making or buying, identification of decision points where risk evaluation is necessary.
Details
Keywords
Noha Emara and Raúl Katz
The purpose of this study is to use the structural model to determine the influence of mobile telecommunication on Egypt’s economic growth from 2000 to 2009. By focusing on mobile…
Abstract
Purpose
The purpose of this study is to use the structural model to determine the influence of mobile telecommunication on Egypt’s economic growth from 2000 to 2009. By focusing on mobile unique subscribers and mobile broadband-capable device penetration as indicators of telecommunications adoption, the authors seek to understand their overarching effects on the nation’s economic landscape.
Design/methodology/approach
The paper uses quarterly time-series data set over the period 2000–2019 and uses a structural econometric model based on an aggregate production function, a demand function, a supply function and an infrastructure function to detect causality and examine long-run relationships between variables.
Findings
The findings of the structural model reveal that both mobile unique subscribers and mobile broadband-capable device penetration significantly contributed to Egypt’s gross domestic product (GDP) growth from 2000 to 2019. Specifically, a 1% increase in mobile unique subscriber penetration and mobile broadband-capable device adoption is estimated to result in an average annual contribution to GDP growth of 0.172% and 0.016%, respectively.
Research limitations/implications
The scarcity of panel data is the main research limitation for comparative study with other Middle East and North African Region (MENA) countries. Research extensions would include testing the significance of complementarities such as improving governance measures and building human capacity for both households and firms, which are necessary to boost the impact of telecommunication on economic growth in the MENA region.
Practical implications
Based on these findings, the study puts forth policy recommendations aimed at maximizing investment in network utilization, including mobile and internet services, as well as fixed broadband subscriptions. It highlights the crucial role of these investments in promoting social and economic development, not only in Egypt but also across the MENA region as a whole.
Social implications
The findings of this research emphasize the importance of strategic investments in network utilization, encompassing mobile, internet services and fixed broadband subscriptions. Such investments are pivotal for fostering social and financial inclusion. The study underscores the potential of these investments to drive social and economic progress, not just within Egypt but throughout the entire MENA region.
Originality/value
Overall, existing literature generally supports the notion that the telecommunications sector has a positive economic impact. However, there is a gap in the literature when it comes to understanding the specific effects of the Egyptian telecommunications sector on the country’s economy, particularly in relation to the Egypt Vision 2030. The study aims to fill this gap by focusing specifically on Egypt and providing additional insights into the direct and indirect effects of the Egyptian telecommunications sector on the economy. By conducting a thorough analysis of the sector’s role, the authors aim to contribute to the existing literature by providing context-specific findings and recommendations.
Details