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Customer goes online in order to cancel Wowiesatisfy (name disguised) membership after receiving an email from them on February 1st. Upon receiving a cancelation confirmation that her account has been deactivated, she again receives an email from them on February 2nd letting her know that her monthly boutique is ready and that she has 24 hours to either skip the month, or she’ll be charged her monthly membership fee of $39.95. The customer calls Wowiesatisfy customer service in order to resolve the problem and they assure her that her membership has been canceled. On February 5th, the customer’s bank account shows a charge of $39.95 to Wowiesatisfy. What should the company do?

3M's Industrial Chemicals Group has announced a new distribution agreement for their full range of Fluorad™fluorochemical surfactants. From 3 December 1990, Th.Goldschmidt Ltd, and particularly the Tego Chemie Service division, will distribute the entire Fluorad™ fluoro‐chemical range to the paint, surface coatings and adhesive markets in the UK.