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This paper aimed to verify the most important factors (cognitive and affective dimensions) perceived in Rio de Janeiro’s image as the host city of the 2016 Olympic Games and to identify the factors that predict better the overall city image and its affective image dimension in this particular context of a sports mega-event.

This paper employs exploratory factor analysis to define intervening factors in each dimension of Rio de Janeiro’s image. By parting from the initial diagnostic analysis, multiple regression analysis was applied to measure how the intervening factors predicted the overall image of the host city, as well as to whether its cognitive dimension was able to predict the affective dimension. Data collection was conducted by applying structured questionnaires with a sample of international respondents (n = 274).

Rio’s image as a sports mega-event host city presented two intervening factors for each dimension. For image composition, the most important cognitive factor diagnosed was “Services and Attractions.” For the affective dimension, the most important factor diagnosed was “Positive Feelings.” The investigation concluded that the cognitive dimension was capable of predicting the affective dimension, as “Positive Feelings” was the factor that better predicted Rio’s overall image as the host city of the 2016 Olympic Games, while the “Services and Attractions” factor was not significant in predicting the host city’s image.

The main focus of the investigation was the host city’s international image as presented by primary sources. The sample for investigation was therefore composed exclusively of foreign students, nonresidents in Brazil, who did not participate in said events. Although this approach provides a partial diagnostic of the host cityvs image, for an overall and accurate image diagnostic it is also relevant to investigate the national residents’ point of view, which is beyond the scope of this investigation.

The findings suggest that destination marketers would obtain better results investing in the affective dimension, employing actions that stimulate positive feelings about the host city, especially when relating to sports mega-event. Investment in general infrastructure is also presented as a relevant factor.

The host city’s image can guide policies to improve local capacity to attract investments and new events that contribute to change in urban areas, as well as to reinforce positive aspects of that image. Investment in general infrastructure, again, is presented as a crucial issue.

The value and originality of the presented investigation lie in a lack of specific studies on Rio’s image as a travel destination, despite its being the most important touristic city in Brazil and the host for the 2016 Olympic Games. A separate analysis of individual image dimensions and the examination of intervening cognitive factors in the affective dimension are also not common in a sports mega-event context.

Olympic Games provide an arguably unparalleled amount of opportunities for the host city and country in relation to economic and socio-cultural growth and development. However, the achievement of such long-term success measures lies with the holistic involvement of community groups, specifically residents, in the planning of the mega event. The purpose of this paper is to examine the residents’ attitudes of the 2016 Olympic Games and to verify moderating effects of place of residence in support of the Games.

The data were collected in Brazil in the months leading to the Rio Olympic Games using non-probabilistic convenience sampling. A total of 501 responses were collected prior to the opening ceremony of the event. Both exploratory and confirmatory factor analyses were applied.

The socio-cultural and economic dimensions had a positive and significant effect in support for the Olympic Games; however, the environmental dimension did not have such strong effect. Furthermore, differences between host and non-host city residents tested positive in support of the Olympic Games.

This study aims to contribute to the developing application of country branding by examining attitudes of internal stakeholder groups in the form of residents.

This research presents a conceptual model to further establish the importance of such attitudes for organizers and government authorities involved with the bidding, planning and management of mega events from a country branding perspective, particularly in developing countries such as Brazil.

The purpose of this paper is to investigate the extent that marketers are using place-based images to promote their brands within the host city of the Olympic Games. It is thought that non-sponsors may use place imagery as an alternate way to affiliate with the event or sponsors may use place to enrich their sponsorship activity.

The study uses an observation-based approach to collect a sample of place-based promotional activity that is accessible to pedestrians during the 2012 Olympic Games.

Results reveal that official sponsors and non-official sponsors are both using place-based imagery in their promotions within the host city of the Olympic Games. However, non-sponsors use place images more frequently than sponsors of the event. Place images were invoked by promoters using country flags most frequently followed by icons and explicit mention of place. The leading dimensions of place images employed by marketers include country character, the built environment and people competence. Place-based promotional activity was frequently observed in shopping areas, transportation, sports venues and in free media.

Results provide justification for future research in the area. Specifically, the need for empirical work based on surveys of consumers and interviews with practitioners are noted.

In an era of highly protected event marketing rights, the existence of promotions based on place images can be a useful application for official sponsors to leverage their investments and protect their exclusivity. Similarly, results are beneficial to non-official sponsors who may seek to market in the vicinity of these events without infringing on the rights of official sponsors.

While previous research on place, mega-events, the Olympic Games and sponsors has found the images of the three to be related, it is not known to what extent sponsors and non-sponsors utilize place images in their promotional activities throughout the Olympic host city.

The purpose of this paper is to examine specific stressors present in mega‐event work and the coping strategies used by long‐term mega‐event employees.

Using a general inductive approach to analyze the data and identify themes, semi‐structured interviews with six employees from organizing committees of subsequent National Football League (NFL) Super Bowls, and four employees from the Special Olympics in Greece helped to assess the presence of specific stressors and the corresponding coping strategies.

Patterns relating to the specific stressors (i.e. workload, time pressure, role stressors, job insecurity and work‐family conflict) and several themes emerged across all stressors including the selflessness of the participants in making personal sacrifices due to work demands. A sense of time and place emerged since the participants were cognizant of their role in a prestigious event. Time was also relevant as the end‐date approached which was simultaneously a source of stress and the date when their stress would be over. For most, the period after this end‐date was marked by a sense of sadness and a desire to repeat the experience. Finally, the career paths of the participants appeared to influence their actions and coping strategies.

Work in mega‐event organizing committees has not been examined from a stress and coping perspective; this study is the first to examine issues in this unique work setting by applying stress theory. Moreover, the findings suggest that organizing committee employees appraise and cope with stress differently than in more traditional contexts.

This chapter coins the term Development through Mega-Events (DME) in order to propose a next step for developing social legacies in accordance with the principle of social development.

This chapter’s argument for DME is developed using quantitative, indicator-based data from the Olympic Games Impact (OGI) study as well as relevant literature from the sub-fields of Sport for Development and Peace and Sport Mega-Events.

We discuss the absence of a baseline understanding of the properties of sport mega-events. Also absent are progressive efforts to achieve sustainability by means other than competition among prospective bidders. We recommend that hosts tie social legacies to public policy objectives that are concomitant with the properties of the sport mega-events. Retrospectively applied, OGI data from 2010 reveals social inclusion as one potential social legacy that reflects the nature of the Olympics and the policy realm in the host region.

This chapter is original work. It would be of interest to potential host communities, policymakers, and researchers.

While discourse abounds regarding the potential impacts of sports mega events on host cities, existing ideologies about, strategies for, and systematic examinations of “legacy” effects are poorly understood. This chapter presents a sociological examination of the sport mega-event legacy measurement process.

In this chapter, we reflect on our own involvement in legacy evaluation in the context of the 2015 Pan/Parapan Am Games in Toronto to examine existing legacy measurement strategies, review their findings, and present a theoretical detour via the past for consideration in future sociological contributions to the legacy measurement process.

Data discussed in this chapter suggest a need for the creation of a more sociologically informed, methodologically robust and piecemeal rather than Utopian-oriented “report card” measurement device for legacy evaluation.

Based on the review of evidence, we contend that if sociologists of sport remain committed to keeping their roles, as public intellectuals, applied researchers or participatory activists in the sport for development/legacy nexus, those involved might do so with a greater attention to focusing on what Karl Popper (1961) refers to as piecemeal social engineering strategies and measurements, and attending to those legacies both on and off the event organizing committee radar screen.

This paper aims to verify the brand image effects of holding a sport mega-event by investigating the host city's influence on the country's branding, as a tourist destination.

This research considered the Rio 2016 Olympic Games and uses quantitative methods: exploratory factor analysis and regression. Data were collected by structured questionnaires with a sample of (n = 274) international respondents with high international travel experience.

Rio de Janeiro's 2016 host city image positively predicted Brazil's tourist destination image. Both cognitive and affective image dimensions of Rio as a host city predicted Brazil's destination image, but the cognitive image dimensions demonstrated more impact.

Even in a mega-event context, city marketing strategies should be planned and executed with a focus on the country's destination image.

The study contributes by focusing on presenting the importance of the host city image dimensions to the host country destination image in a sports mega-event context. The study investigated a new approach, the impacts of affective and cognitive dimensions in the overall destination image considering two connected destinations and the hosting of a sport mega-event, a condition not found in the literature thus far.

The purpose of this paper is to examine whether and how a mega event can be an opportunity for a territory to be developed as a marketing product. The topic is analysed in the pre-event phase, from the point of view of marketing mix and governance.

A qualitative method was adopted with a case study on Monza and Brianza province (northern Italy) which is strongly involved in EXPO2015 initiatives. The triangulation among multiple sources such as documents, interviews and observation, allow for deeper data collection.

A mega event can enhance development and repositioning also of minor territories. There are, however, two main conditions for benefiting from such an opportunity: to plan the marketing mix, taking into account people and partnerships, and to ensure a vision on territory through coordination with a legacy perspective.

This study is not representative or generalizable. However, it gives insights into the mechanism of coordination and collaboration between different stakeholders and on how to plan the Monza and Brianza marketing mixes.

The research has implications for governance mechanisms and for marketing politics both for public and private decision-makers, especially in the pre-mega event phase, but also with some inputs into legacy phase.

The research is original for three reasons: the context concerns Monza and Brianza province, and so can help understand how mega events can help a minor territory reposition itself; the research looks at the managerial implications of place marketing in this pre-event phase; and in Italy, provinces are being reorganized or abolished: this case study looks at a province and its future.

The purpose of this study is to analyze Chinese tourists' perceptions toward the 2010 World Expo and the impact of a mega event on the host city and visitor satisfaction.

Guided by the conceptualization of hosting special events for destination branding, this study examines empirically tourists' perceptions and experiences of the 2010 Shanghai World Expo and the host city. Ten hypotheses were tested using SEM to identify and analyze the factors and relationships that influence mega events and host cities.

Data collected from 600 tourists who visited the 2010 Shanghai World Expo provide support for the proposed model. The empirical test provides support for eight of the ten hypotheses and it reveals that the hosting of the World Expo had significant positive impact on Shanghai but not vice versa, and the Chinese tourists exhibited loyalty to the host city.

Using a moving event such as Expo, the Shanghai brand is simplified. The sample includes only domestic tourists and future research should include an international sample for comparison.

The results help in identifying and managing the factors that contribute positively to the host destination brand when hosting mega events.

This study is the first attempt to empirically test the conceptual framework of leveraging a mega event for enhancing the host destination brand by using the 2010 Shanghai Expo as a case study. It validates that the strategic fit between the event and host city, community support and event quality are essential in enhancing host destination brand and tourist loyalty.

The purpose of this paper is to examine the effects of service quality on perceived positive and negative social impact of the 2016 Rio de Janeiro Olympic Games.

A field study was conducted in Rio de Janeiro, and data were collected from residents who attended the Olympic Games through a self-administered questionnaire (n=519). The questionnaire included measures of perceived service quality, positive and negative social impact. A confirmatory factor analysis analysed the psychometric properties of the constructs, and a subsequent structural equation model examined the relationships between service quality and social impact perceptions.

The results show good psychometric properties of a multidimensional construct of service quality composed of the technical, functional, aesthetic, access, accommodation and complementary events dimensions. The service quality construct was significantly related to both positive social impact (city image and community pride enhancement, social experiences and public infrastructures) and negative social impact (social conflicts and costs) perceptions.

This study contributes to the literature by examining the role of service quality in sport mega-events and testing on different facets of social impact. The findings highlight that social atmosphere and new experiences in the Olympic Games are critical when planning these events.