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Journalism and Austerity
Type: Book
ISBN: 978-1-83909-417-0

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Article
Publication date: 29 March 2021

Porismita Borah

The current study has three main purposes: (1) replicate results from prior framing effects studies on social media. To do so, the study examines the influence of news…

Abstract

Purpose

The current study has three main purposes: (1) replicate results from prior framing effects studies on social media. To do so, the study examines the influence of news frames (free speech vs. public order) on participants' attitudes toward an alt-right rally (2) expand prior research by examining the emotional reaction of participants to these frames and (3) probe the moderating effects of face-to-face heterogenous talk and heterogenous social media feeds.

Design/methodology/approach

Drawing from theoretical concepts such as competitive framing, emotions and heterogeneity, the study uses a randomized online experiment. The study examines a conversation in a Twitter thread that includes both free speech and public order frames in the comments to the thread. The total number of participants was 275.

Findings

The results show that free speech versus public order frame did not impact attitudes of the participants toward the alt-right rally. Findings also show the significant main effects of free speech and public order frames and the interaction of exposure to heterogeneity on emotional reactions of outrage and anger toward the alt-right rally. These findings suggest that framing research needs to take social media features into consideration for a complete picture of framing effects on social media.

Originality/value

Using a classic framing effects experiment, the study includes variables relevant to social media discussions on Twitter and examined the moderating effects of heterogeneity on emotional reactions. In addition, one of the important methodological contributions of the current study are the framing manipulations for an externally valid experimental design.

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Online Information Review, vol. 45 no. 6
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 7 April 2015

Michael Andreas Etter and Anne Vestergaard

It is crucial for corporate communication to know how different public sources frame a crisis and how these sources influence each other. The purpose of this study is to…

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3037

Abstract

Purpose

It is crucial for corporate communication to know how different public sources frame a crisis and how these sources influence each other. The purpose of this study is to investigate the role of Facebook by examining – if the public represented on Facebook contributes distinct frames to the discursive negotiation of a crisis at all, and whether the public represented on Facebook is able to influence the crisis framing of news media.

Design/methodology/approach

The authors compared how four different public sources framed the Nestlé Kit Kat crisis: news media, corporate communication, NGOs, and Facebook users. The authors therefore, coded 5,185 sentences from the four sources and conducted a frame-analysis through the detection of co-occurrence between actors and attributions. A cross-correlation with a seven-day lag in each direction was applied to detect the frame-setting effects between the public represented on Facebook and news media.

Findings

While the public represented on Facebook is found to apply distinct crisis frames in comparison to conventional sources, its frame-setting power is limited. In contrast to findings from political communication, it is rather the news media that influences the crisis framing in social media. The role of the public represented on Facebook, hence, appears marginal in comparison to news media that remain a major force in the discursive negotiation of a corporate crisis.

Originality/value

As a first study, crisis framing in social media is compared with that of news media, NGOs, and corporate communication. Second, so far there have been no studies in the corporate communication field investigating the frame-setting effects between social media and news media. Contrary to social media’s promising frame-setting power ascribed by some scholars, the authors do not find such effects with Facebook, the most popular social media tool to date.

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Corporate Communications: An International Journal, vol. 20 no. 2
Type: Research Article
ISSN: 1356-3289

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Book part
Publication date: 9 November 2020

Queenie K. H. Lam

The main objective of this chapter is to explore the potential and applicability of framing, a multidisciplinary and multiparadigmatic ‘metatheory’ of sense-making through…

Abstract

The main objective of this chapter is to explore the potential and applicability of framing, a multidisciplinary and multiparadigmatic ‘metatheory’ of sense-making through communication, or media effects specifically, in guiding higher education research. To reach this objective, the author first synthesized theoretical discussions on framing in different disciplines, collated the core concepts developed around the framing concept and developed a universal framing process model, to be applied with the introduction of a theme and the selection of research paradigms. Following that, the author provided an overview of the application of the framing concept in higher education research and explored the potential application of the model to guide and coordinate framing research in the field.

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Article
Publication date: 4 December 2018

Ray Qing Cao, Dara G. Schniederjans, Vicky Ching Gu and Marc J. Schniederjans

Corporate responsibility perceptions from stakeholders are becoming more difficult to manage. This is in part because of large amount of social media being projected to…

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Abstract

Purpose

Corporate responsibility perceptions from stakeholders are becoming more difficult to manage. This is in part because of large amount of social media being projected to stakeholders on a daily basis. In light of this, the purpose of this paper is to examine the relationship between corporate responsibility framing from the social media perspective firm’s performance as defined by abnormal-return (defined as the difference between a single stock or portfolios return and the expected return) and idiosyncratic-risk (defined as the risk of a particular investment because of firm-specific characteristics).

Design/methodology/approach

Hypotheses are developed through agenda-setting theory and stakeholder and shareholder viewpoints. The research model is tested using sentiment analysis from a collection of social media from several industries.

Findings

The results provide support that three corporate responsibility social media categories (economic, social and environmental-framing) will have different impacts (delayed, immediate) on abnormal-return and idiosyncratic-risk. This study finds differences between immediate (one-day lag) and delayed (three-day lag) associations on abnormal-return and idiosyncratic-risk.

Originality/value

This study also suggests differences between the amount and sentiment of corporate responsibility social media framing on abnormal-return and idiosyncratic-risk. Finally, results identify interaction effects between different corporate responsibility social media categories.

Details

Social Responsibility Journal, vol. 15 no. 3
Type: Research Article
ISSN: 1747-1117

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Abstract

Details

Journalism and Austerity
Type: Book
ISBN: 978-1-83909-417-0

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Article
Publication date: 3 April 2017

Sabrina Heike Kessler and Lars Guenther

Using the internet parallel to or after television (TV) consumption changes the way people receive news. The way information is framed by the media has been found to…

Abstract

Purpose

Using the internet parallel to or after television (TV) consumption changes the way people receive news. The way information is framed by the media has been found to influence the behavior of news recipients. The purpose of this paper is to hypothesize that the exposure to TV media frames would affect a lay audience’s online information-seeking behavior.

Design/methodology/approach

In an experiment combining eye tracking and content analysis, participants (n=72) were exposed to one of three TV clips with different media frames (based on a full-sample content analysis) that focused on Alzheimer’s disease. After exposure, participants informed themselves about the issue online. Eye tracking allows to investigate whether individuals mainly scan information, or whether they compute information on a higher level of attention (use more thorough deliberate comparison of information and really reading information).

Findings

Three different frames of online content were identified. Framing was found to influence the individual online searching and reading of information on a descriptive level (entering search words and viewing website content) to some degree, but not on a procedural level (such as selecting online search results).

Research limitations/implications

This study makes a significant contribution to the literature embedding an established theoretical process like framing effects into the internet literature. Regarding the broader theoretical context, this study shed some light on cross-media framing effects on online behavior. Applying the psychological perspective of framing theory to explain and predict online searching behavior is beneficial for specific types of online search behavior. Main limitations are the not representative student sample and the forced task that participants had to inform themselves about Alzheimer’s disease online.

Practical implications

The results have practical implications for the creation of TV-related websites. There can be a positive, profitable synergy of TV and online websites. The websites can complement the TV programs with the focus on information needs of the recipients depending on the TV activated audience frames. Therefore, media managers would do well to plan the contents of their websites as internet-based resources that meet the activated information needs.

Originality/value

This study is among the first to investigate the framing effects of TV on the online information searching behavior of individuals. A deeper understanding of how media frames, especially from TV, are affecting online information seeking will allow researchers to better explain and predict online user behavior and information needs. But still, more research is needed.

Details

Internet Research, vol. 27 no. 2
Type: Research Article
ISSN: 1066-2243

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Article
Publication date: 19 April 2013

Ji Bum Chung and Gi Woong Yun

This study aims at exploring the topology of two risk communication cases, Bovine Spongiform Encephalopathy (BSE) in 2008 and H1N1 in 2009, in South Korea and…

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1586

Abstract

Purpose

This study aims at exploring the topology of two risk communication cases, Bovine Spongiform Encephalopathy (BSE) in 2008 and H1N1 in 2009, in South Korea and investigating the progression of risk events related to media's role in risk amplification.

Design/methodology/approach

Content analysis of major Korean media is conducted. BSE and H1N1 stories in 2008 and 2009 are collected and analyzed. First, the basic nature of media coverage of the events such as frequency of stories is surveyed. Second, framings adopted in media to cover two cases are analyzed.

Findings

The result indicates that unfolding events related to BSE and H1N1 risk show a similar timeline with the frequency of media coverage of the given risks. Also, media adopted political framings for BSE and health/medial framings for H1N1.The authors cautiously suggest that the framings in media have influenced the politicization of BSE risk issue among the public, but, at the same time, the media framings on H1N1 have attenuated potential politicization of H1N1's risk.

Originality/value

This paper demonstrates the relationship between the process of social amplification of risk and media framings in Korea.

Details

Disaster Prevention and Management: An International Journal, vol. 22 no. 2
Type: Research Article
ISSN: 0965-3562

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Article
Publication date: 15 November 2011

Viorela Dan and Øyvind Ihlen

This article seeks to analyse the skills and knowledge that have a positive impact on the reproduction of the core frames of social actors in the mass media.

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1615

Abstract

Purpose

This article seeks to analyse the skills and knowledge that have a positive impact on the reproduction of the core frames of social actors in the mass media.

Design/methodology/approach

The theoretical discussion is accompanied by a cross‐cultural case study of the debate surrounding the leaked e‐mail correspondence between climate researchers at the University of East Anglia (UEA) in 2009. First, the authors analysed the framing work of the three main actors with their respective views, namely UEA and the blogs “Real climate”, “Climate audit” and “The air vent”. Second, they conducted an analysis of the media coverage of the issue in the UK, the USA, Germany and Norway, focusing on the importance of cultural factors, psychological biases and conformity to journalistic needs.

Findings

The literature review came to the conclusion that public relations practitioners stand good chances to succeed with their framing when they are able to conceive a message in a way that: is resonant with the underlying culture; appeals to psychological biases; and conforms to journalistic needs. The authors use “framing expertise” as an umbrella term for the knowledge and the skills related to these aspects when designing and promoting frames. In the case study, these theoretical assumptions were tested. While three different frames dominated the discourse, no clear winner of the framing contest was observed. Though qualitative differences in their framing expertise were noted, the frames of all of the strategic actors were accepted in the media, perhaps due to the norms of journalistic balance.

Research limitations

As this study is based on a single case, more research is needed to back up the findings and elaborate on the knowledge and skills needed when framing an issue.

Originality/value

The article pulls together, discusses and elaborates on a body of literature that thus far has been scattered, and makes contributions towards a better understanding of what it is that public relations practitioners actually do.

Details

Journal of Communication Management, vol. 15 no. 4
Type: Research Article
ISSN: 1363-254X

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Abstract

Details

Journalism and Austerity
Type: Book
ISBN: 978-1-83909-417-0

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