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The purpose of this paper is to explore how robots are being used in libraries and information centers to transform their services and what are the future possibilities and trends…
Abstract
Purpose
The purpose of this paper is to explore how robots are being used in libraries and information centers to transform their services and what are the future possibilities and trends in the application of robots in libraries.
Design/methodology/approach
Through a review of the literature, this paper analyzes various library websites and consults literature relating to the use of telepresence robots in libraries; the current application of robots in libraries has been enumerated along with case studies of libraries currently adopting telepresence robots.
Findings
With the practical examples of libraries using different types of robots, this study summarizes diverse activities of artificial intelligence-mediated robots. The uses of telepresence technology in libraries help to enhance library services, reach new users and provide a more inclusive and accessible library experience. Telepresence robots enhance the quality and accessibility of library services, expand library outreach and provide new opportunities for virtual engagement and programming. The application of telepresence robots in libraries can offer many benefits, but there are also several challenges that libraries must address to ensure successful implementation.
Social implications
This study will motivate libraries and library professionals to take advantage of adopting telepresence robots in library and information center services and further accelerate library operations in the right direction.
Originality/value
This paper highlights how the introduction of telepresence robots in libraries improves services and productivity and creates a more engaging environment for the user group. The benefits and challenges of using robots in the library and the future trend in the application of telepresence robots in libraries are also discussed.
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Bolaji David Oladokun, Dauda Oseni Yahaya and Rexwhite Tega Enakrire
As traditional physical spaces grapple with evolving reading habits and information consumption patterns, the notion of libraries within the metaverse poses intriguing questions…
Abstract
Purpose
As traditional physical spaces grapple with evolving reading habits and information consumption patterns, the notion of libraries within the metaverse poses intriguing questions about accessibility, knowledge dissemination and the evolving role of librarians. The purpose of this paper is to explore the role of metaverse in virtual libraries.
Design/methodology/approach
This paper analyzes various literature relating to libraries and the metaverse in the virtual worlds through a review of the literature.
Findings
In the ever-evolving landscape of information and technology, the emergence of libraries in virtual worlds presents a transformative paradigm that brings forth both tremendous advantages and intricate challenges. These advantages are underscored by enhanced accessibility for a global audience, interactive engagements that cater to diverse learning styles and the unprecedented scalability that digital environments provide. Virtual libraries hold the potential to reshape the way people access, share and engage with knowledge, while also fostering a sense of community that transcends geographical boundaries.
Originality/value
To the best of the authors’ knowledge, this paper is the original idea that highlights the importance of metaverse in virtual libraries.
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Omolara Basirat Amzat and Akinade Adebowale Adewojo
This study aims to explore the transformative potential of integrating artificial intelligence (AI) and the metaverse into academic libraries, envisioning a future where…
Abstract
Purpose
This study aims to explore the transformative potential of integrating artificial intelligence (AI) and the metaverse into academic libraries, envisioning a future where personalized, immersive and accessible user experiences redefine the traditional concept of libraries. The purpose is to analyse the synergy between AI and the metaverse in enhancing library services and user interactions.
Design/methodology/approach
The study uses a literature review approach to synthesize current knowledge on AI, the metaverse and their integration into academic libraries. It delves into the functionalities of AI in cataloguing, personalization and predictive analysis, coupled with the immersive experiences offered by the metaverse. The design envisions metaverse-infused academic libraries as digital spaces hosting AI-driven virtual assistants, personalized learning paths and collaborative environments.
Findings
The integration of AI and the metaverse in academic libraries presents opportunities for personalized learning experiences, efficient resource management and global collaboration. The findings suggest that the synergy enhances accessibility, inclusivity and efficiency in library services, albeit with challenges such as the digital divide, privacy concerns and technical complexities.
Originality/value
This study contributes to the discourse on the future of academic libraries by proposing a comprehensive vision of metaverse-infused libraries empowered by AI. It underscores the originality and value of the integration, emphasizing the potential for personalized, interactive and globally accessible learning and research environments.
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Joyce Galletta DeStasio and Eric Jeitner
The purpose of this paper is to share the process, findings and conclusions from one library’s iterative usability study of its website design to inform other libraries as they…
Abstract
Purpose
The purpose of this paper is to share the process, findings and conclusions from one library’s iterative usability study of its website design to inform other libraries as they perform their own assessments.
Design/methodology/approach
A task-completion usability study was conducted with eight undergraduate students across two iterations: the first gauged the usability of a redesigned library website and the second gauged the effectiveness of the first iteration’s findings.
Findings
We found that users performed better when the site provided multiple access points to the same information, displayed a prominent chat feature, limited the amount of text on a given page and avoided library jargon. Not only was the second round of testing important for confirming that first-round recommendations were effective but also it proved useful in catching a problem with the site that was unintentionally created during the time between tests.
Research limitations/implications
No demographic data were collected during the study, thus hindering our ability to analyze our users through these data points.
Originality/value
This study demonstrates the value of iterative usability testing, especially when untested changes made between site versions may produce usability issues.
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Adeyinka Tella, Yusuf Ayodeji Ajani and Ugonna Vivian Ailaku
As the metaverse gains popularity, libraries have the potential to play a vital role in this virtual world. However, digital librarians and digital age library users need to…
Abstract
Purpose
As the metaverse gains popularity, libraries have the potential to play a vital role in this virtual world. However, digital librarians and digital age library users need to develop metaliteracy skills to effectively navigate and evaluate digital information in the metaverse. The main purpose of this paper is to explore the link between libraries and the metaverse, define metaliteracy and highlight its importance for librarians and library users. The challenges of developing metaliteracy skills in the metaverse are discussed, as well as the need for ongoing training and support. This paper also explores the role of libraries and librarians in the metaverse and provides recommendations for enhancing metaliteracy skills.
Design/methodology/approach
Through a review of the literature, this paper analyzes various library websites and consulting literature relating to the link between libraries and the metaverse, metaliteracy and its importance for librarians and library users and the challenges of developing metaliteracy skills in the metaverse.
Findings
As the metaverse continues to evolve, libraries and librarians must adapt and develop the necessary skills to continue providing valuable resources and services to their communities in virtual environments.
Originality/value
To the best of authors’ knowledge, this paper is the original idea that highlights the importance of metaliteracy for librarians and library users. The challenges of developing metaliteracy skills in the metaverse.
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In the context of libraries adopting artificial intelligence (AI) technology, this paper aims to demonstrate the synergy between two different yet complimentary frameworks…
Abstract
Purpose
In the context of libraries adopting artificial intelligence (AI) technology, this paper aims to demonstrate the synergy between two different yet complimentary frameworks, need-based experimentation (NBE) and curiosity-based experimentation (CBE). It looks at how these frameworks interact and operate together to promote technological innovation and innovation in libraries.
Design/methodology/approach
The authors’ extensive professional experience in the AI adoption and innovation of libraries is drew upon in this paper. The methodology encompasses empirical observations of various libraries engaging in digital innovations through experimentations with AI technology adoption practices. Using the frameworks of NBE and CB), these observations are examined to find patterns, relationships and mutual reinforcement between the two methods. The analysis of this study is built on the authors’ observations and real-world case studies.
Findings
The research reveals that NBE and CBE work together to provide libraries with all-encompassing adoption methods for AI technology. This study indicates a dynamic interaction between NBE and CBE that boosts libraries’ methods for adopting AI technology. NBE acts as a catalyst for CBE by raising awareness of specific library needs, prompting librarians to explore AI technologies aligned with those needs. This synergy empowers librarians to creatively experiment with technology solutions that directly address pressing library challenges. Conversely, CBE fuels NBE by promoting group learning among diverse team members and fostering individual motivation to tackle library needs collaboratively. As they explore AI technology out of personal curiosity, librarians make important contributions that enhance NBE.
Originality/value
The novel aspect of this study is the recognition of the complementarity between NBE and CBE frameworks, which suggests that libraries should view them as intertwined rather than two separate approaches. Focusing on both methodologies increases the culture of experimentation and improves the problem-solving abilities of librarians. Innovation is fueled by controlled experimentation and innate curiosity in an atmosphere that is fostered by the mutual influence of NBE and CBE. This synthesis offers libraries a comprehensive strategy for adopting AI technology, empowering them to manage the shifting environment and realize the revolutionary promise of AI technologies.
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Artificial intelligence (AI) is one of the emerging technologies of this time. AI is a widely used technology in library services that can transform the best services in the age…
Abstract
Purpose
Artificial intelligence (AI) is one of the emerging technologies of this time. AI is a widely used technology in library services that can transform the best services in the age of information technology. This paper aims to highlight the use of AI in library operations. Several research has been undertaken on this subject, but that only address a few applications. AI and libraries have a substantial nexus; nevertheless, the use and awareness of AI in library services are still creating question marks addressed in this paper. This study will help the policy stakeholder, librarians and scholars in the field to address these issues before the deployment of AI in library services.
Design/methodology/approach
This study is based on a qualitative method using content analysis techniques. An extensive review of literature on “artificial intelligence”, “smart libraries” was carried to ascertain the emerging technologies in the smart library domain. Literature was searched against various keywords like artificial intelligence, smart technologies, Internet of Things, electronic resource management, data mining and ambient intelligence. This study highlights the pros and cons of AI in library services and its possible solutions.
Findings
The findings of this study show that AI is a vibrant technology that can be used in library services; however, some obstacles like adequate funds, the attitude of librarians and technical skills are a few obstacles that hamper AI in library operations. The findings also reveal that using AI in library operations will accelerate libraries in the right direction. Furthermore, this study highlights various applications that can be deployed without spending costs.
Practical implications
This paper may be of interest to academic, librarians, policymakers, researchers and the government to have a perspective on initiatives in the country on application of technology in library services. This study can introduce the current status and potential of this technology to bring the technology revolution in library and information center services.
Social implications
This study will motivate library professionals to take advantage of AI in library services and further accelerate library operations in the right direction.
Originality/value
This study covers the understanding of AI in library services that will help the librarian’s and information professionals leverage AI in library scenarios. Furthermore, the practical implication of AI in library services will bring positive change in implementing AI.
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