With the increasing emphasis on improving service sector staff scheduling, many organisations have turned to employing part‐time staff in greater numbers. Operating…
With the increasing emphasis on improving service sector staff scheduling, many organisations have turned to employing part‐time staff in greater numbers. Operating managers need to schedule this staff in an efficient manner to cover the highly variable demand that is commonly present. This study demonstrates a number of important factors that influence how well staff schedules can be matched against variable demand. Four heuristic staff scheduling procedures are examined that provide optimal, or near optimal, staff schedules under different operating conditions. It is shown that variability in demand controls the number of excess staff hours scheduled, and that the smaller the number of daily shift hours and/or the number of days worked per week, the lower will be the level of excess staff hours scheduled.
Using labour efficiently in service organisations is an importantmanagement objective since labour frequently accounts for more than 70per cent of total operating costs…
Using labour efficiently in service organisations is an important management objective since labour frequently accounts for more than 70 per cent of total operating costs. While most service organisations can use flexible scheduling rules to improve the utilisation of labour, selecting a good or “best” set of work schedules from a large set of alternatives has proved to be a formidable task. A new modelling procedure is described which allows optimal decisions to be made when the desired level of scheduling flexibility results in a very large population of possible schedules. Flexibility in shift scheduling is increased primarily through increasing the number of different shift lengths and allowing flexible placement of breaks. The power of the new modelling approach was used in an experiment described here to assess the relative impact of shift‐length and break‐placement flexibility on labour utilisation. The results indicated that, while either type of flexibility can improve labour utilisation, there was a rather strong synergistic impact from using both simultaneously.
Looks at the 2000 Employment Research Unit Annual Conference held at the University of Cardiff in Wales on 6/7 September 2000. Spotlights the 76 or so presentations within and shows that these are in many, differing, areas across management research from: retail finance; precarious jobs and decisions; methodological lessons from feminism; call centre experience and disability discrimination. These and all points east and west are covered and laid out in a simple, abstract style, including, where applicable, references, endnotes and bibliography in an easy‐to‐follow manner. Summarizes each paper and also gives conclusions where needed, in a comfortable modern format.
The aim of this article is to explore the current European debate over labour market flexibility. First, it considers lessons from economic theory. The classical consensus…
The aim of this article is to explore the current European debate over labour market flexibility. First, it considers lessons from economic theory. The classical consensus considering unemployment to be purely voluntary, the Keynesian consensus introducing the concept of demand deficient involuntary unemployment and finally the neo‐classical consensus returning us to the classical viewpoint of the dominance of real conditions in the labour market. In order to proceed without confusion the article provides a clear working definition of the natural rate of unemployment and its three main components, voluntary unemployment, structural unemployment and involuntary unemployment. It then proceed to analyse each of these main components in detail, illustrating the difference between a free market approach and a European Commission approach to reducing each component of unemployment. The article concludes that the future is dependent on all EU citizens as electors of governments and holders of wages to moderate.
This chapter focuses on the case of migrant Filipina live-in domestic workers in Greece and how the frame of their work and employment in precarious, low-status/low-wage…
This chapter focuses on the case of migrant Filipina live-in domestic workers in Greece and how the frame of their work and employment in precarious, low-status/low-wage jobs and race discrimination at work, that is, the employers’ residences, affect their participation in secondary groups of solidarity and workers and their representation in them, that is, community, migrant labour associations and trade unions, during the economic crisis in Greece. According to the results of in-depth interviews Filipina migrants are entrapped in a frame of isolative and exploitative working conditions and racial discrimination at work, that is, personal services, care and domestic work. In this working context, most of the interviewed migrant Filipina live-in domestic workers appear to have developed individualistic perceptions, they act in an atomistic manner, form materialistic beliefs, are indifferent to collectivity and solidarity and are isolated from their compatriots and other workers. They have low self-perceptions and expectations for social advancement and deal with their social and labour-related problems individually, or completely resign from claiming them.
This study takes the position that the vitality of academic libraries is grounded in the working experiences of its librarians. It suggests that a full understanding of…
This study takes the position that the vitality of academic libraries is grounded in the working experiences of its librarians. It suggests that a full understanding of problems facing contemporary information professionals in the post-industrial workplace requires an analysis of the labouring aspects as well as the professional nature of their work. The study of changes in the academic library work experience thus depicts the state of the library, and has implications for other intellectual workers in a social environment characterized by expanding information technologies, constricted economic resources, and the globalization of information production. Academic librarians have long recognized that their vocation lies not only in the classical role in information collection, organization, and dissemination, but also in collaboration with faculty in the teaching and research process, and in the contribution to university governance. They are becoming increasingly active in the protection of information access and assurance of information quality in view of information degradation on the Internet and various compromises necessitated by interaction with third party commercial information producers.
EU social policy is perhaps the most controversial aspect of European integration yet, despite all the political clashes on the matter, concepts like “social Europe” or “social dimension” remain ill‐defined and imprecise terms. Intends to outline and clarify in detail the debate about whether or not the European Union should have competence with regard to labour market affairs. A key message is that social policy has been controversial because it has become embroiled in the debate about the future political direction of the EU. In particular, three contrasting political models –symbiotic integration, integrative federalism and neo‐liberalism – have been put forward as organizing principles for the EU and each has a coherent view of what form social policy should take at the European level. It is the clash between these three models that has caused EU social policy to be so contestable and intractable.
Mrs Barbara Castle in her White Paper In Place of Strife, laid emphasis on how ‘the growing independence of modern society means the use of the strike weapon in certain circumstances can inflict disproportionate harm on the rest of society’. The recent strike of the miners, the earlier activities of the electricians, and the activities of the Transport Unions emphasize this point. Some, if not all unions, have power to wreak havoc on the state. Indeed, they indicate their power to threaten the sovereignty of the state. The problem of labour peace is no longer purely an economic one: it is political. In the 19th Century the task of government was to keep clear of intervention in the economic sphere. And this liberal view is apparently still held by some of those in the large trade unions. Nevertheless, one of the indisputable functions of government is to maintain order, and where it fails it is moribund. The problem of the 20th Century is to reconcile the apparently conflicting interests of labour, capital and all the citizens which comprise the state. This is not simply a problem of labour economics but a problem of government, too.
The purpose of this paper is to study construction companies performing reconstruction to better understand the positive and negative effects of hurricanes on the…
The purpose of this paper is to study construction companies performing reconstruction to better understand the positive and negative effects of hurricanes on the construction industry.
Construction companies with hurricane reconstruction experience in gulf coast states were surveyed to obtain information about their activities from 1999 to 2008. A wide range of company sizes were represented in the collected data, from less than 15 to more than 100 employees, and from less than five to more than 100 million dollars in annual work volume. Specific points investigated include how hurricane reconstruction affects profitability, scheduling, estimating accuracy, and volume of business (both short term and subsequent). Other factors examined were labour availability, labour costs, material prices, material availability and how insurance company involvement impacted work progress.
While the rewards of additional work are obvious, this study found that labour shortages, availability of materials, and issues with insurance companies are the main risks construction companies face. Construction companies should have a hurricane construction plan to capitalize fully on so much opportunity. The plan should include contingency pricing to combat the rise in job costs, a geographic region to work into keep from getting over extended, a strong labour force, and a plan for displaced employees. A plan will help mitigate risk and increase the probability of success.
This paper should provide useful information for contractors, government entities and others who are involved with reconstruction efforts after unpredictable disasters, particularly hurricanes.
In this contribution to the increasing literature on the international division of labour and the New International Economic Order (NIEO) we wish to concentrate on some of…
In this contribution to the increasing literature on the international division of labour and the New International Economic Order (NIEO) we wish to concentrate on some of the labour aspects of socio‐economic growth. This will be approached in the first section by considering socio‐economic growth as one aspect of the socio‐economic system outlined previously but here slightly expanded conceptually: in section two we briefly examine the ideas of the NIEO; and in the final section we consider some of the labour aspects of the NIEO.