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1 – 10 of over 7000Vibeke Thøis Madsen and Helle Tougaard Andersen
Journalists moving into corporate communication have for many years been regarded as a move to the “dark side”. This paper turns the lens to explore how trained journalists…
Abstract
Purpose
Journalists moving into corporate communication have for many years been regarded as a move to the “dark side”. This paper turns the lens to explore how trained journalists working as internal communication practitioners due to their journalistic self-concept and skills can contribute to internal communication.
Design/methodology/approach
An interview study was conducted with twelve trained journalists working with internal communication in different types of organizations. Three indicators of professionalism, namely autonomy, altruism and expert knowledge, were used as categories to structure the interviews and analysis.
Findings
The respondents perceived that their journalistic self-concept and skills helped them identify the employee perspective, write relevant stories and deliver them quickly. Furthermore, their courage and lack of fear of authorities enabled them to challenge decisions made by their senior managers, especially regarding how, what and when to communicate.
Research limitations/implications
The three indicators of the journalist profession, – autonomy, altruism and journalistic knowledge and skills – may help establish internal communication that is relevant, transparent and trustworthy.
Practical implications
Organizations may benefit from building their internal communication around the three indicators of the journalist profession. They could, for example, host independent internal media that present the employees’ perspective and maintain a critical attitude to the organization in a relevant and compelling manner.
Originality/value
Few studies have explored the role of journalists working as internal communication practitioners and their contributions to internal communication.
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Haleema Saadia and Muhammad Asif Naveed
This research examined the effects of information literacy on lifelong learning, creativity, and work performance among journalists in Pakistan.
Abstract
Purpose
This research examined the effects of information literacy on lifelong learning, creativity, and work performance among journalists in Pakistan.
Design/methodology/approach
Survey research design was applied to conduct this research. The participants were recruited through a stratified convenient sampling process from the press clubs of four provinces (e.g. Punjab, Sindh, Khyber Pakhtunkhwa, and Baluchistan) and the federal capital Islamabad with the consent of relevant authorities for data collection. An online questionnaire was distributed among these journalists and a total of 1,089 responses were received. The data were analyzed by applying descriptive and inferential statistics in SPSS.
Findings
The results revealed that these journalists perceived themselves as information literate. The information literacy (IL) skills of journalists appeared to have a direct and positive effect on their lifelong learning, creativity, and work performance. In other words, the lifelong learning, creativity, and work performance of journalists increase as their levels of IL skills increase.
Practical implications
These results generated useful insights for academicians and organizations about the importance of IL in the workplace and its influence on organizational effectiveness and performance in gaining a sustainable competitive advantage. This knowledge might be crucial for media employers to initiate training programs for journalists to impart IL education.
Originality/value
This research would be a worthwhile contribution to the existing research on workplace IL, particularly in the context of journalists' workplace as no such comprehensive study using these variables appeared so far.
Peer review
The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-06-2022-0345.
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Afshin Omidi and Cinzia Dal Zotto
Online collaboration software (OCS), such as Slack and Microsoft Teams, has become widespread among news organizations as these tools help news workers collaborate across…
Abstract
Purpose
Online collaboration software (OCS), such as Slack and Microsoft Teams, has become widespread among news organizations as these tools help news workers collaborate across different locations and make communication more efficient inside newsrooms. While such technologies are increasingly employed as teamwork productivity boosters, the authors’ knowledge of their potential role in shaping control mechanisms and power dynamics within news work is limited. This paper addresses how different types of control may emerge within virtual newsrooms being operated by OCS. The purpose of this paper is to address this issue.
Design/methodology/approach
The paper employs an interview-based qualitative method and provides evidence gathered from 20 interviews with digital journalists and media managers representing 11 online news media in Switzerland.
Findings
The findings reveal how OCS could lead to various control mechanisms in the workplace by directing, evaluating and disciplining journalists in specific ways. This study suggests that while OCS can be valuable in boosting collaborations among news staff, it might create a situation where journalists are less able to focus on their work and creative activities. Most importantly, OCS bolsters an “always-on” work culture in news media and removes obstacles for employers and managers to invade journalists' space, time and mind.
Originality/value
By focusing on three aspects of control mechanisms, including direction, evaluation and discipline, this paper contributes to a better understanding of the role of OCS in shaping control and power dynamics within news media organizations.
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The purpose of this study is to investigate the extent of digital surveillance by Arab authorities, which face risks and threats of surveillance, and how journalists seek to press…
Abstract
Purpose
The purpose of this study is to investigate the extent of digital surveillance by Arab authorities, which face risks and threats of surveillance, and how journalists seek to press freedom by using tools and techniques to communicate securely.
Design/methodology/approach
The study used focus group discussions with 14 journalists from Syria, Saudi Arabia, Libya, Yemen, Oman, Jordan and Egypt. While in Egypt, questionnaires were distributed to 199 journalists from both independent and semi-governmental outlets to investigate how Egyptian journalists interpret the new data protection law and its implications for press freedom.
Findings
The study indicated that journalists from these countries revealed severe censorship by their respective governments, an element inconsistent with the Arab Constitution. The recommendation of the study encourages media organisations to play a more active role in setting policies that make it easier for journalists to adopt and use digital security tools, while Egyptian journalists see the law as a barrier to media independence because it allows the government to exercise greater information control through digital policy and imposes regulatory rules on journalists.
Practical implications
The study identifies practical and theoretical issues in Arab legislation and may reveal practices of interest to scientists researching the balance between data protection, the right of access to information and media research as an example of contemporary government indirect or “soft” censorship methods.
Originality/value
To the best of the authors’ knowledge, this paper is one of the first research contributions to analyse the relationships between Arab authoritarians who used surveillance to restrict freedom of the press after the Arab Spring revolutions of 2011 to keep themselves in power as long as they could. In addition, Egypt's use of surveillance under new laws allowed the regimes to install software on the journalists’ phones that enabled them to read the files and emails and track their locations; accordingly, journalists can be targeted by the cyberattack and can be arrested.
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The purpose of this study is to investigate on themes covered by media and factors affecting coverage of climate change information in Tanzania.
Abstract
Purpose
The purpose of this study is to investigate on themes covered by media and factors affecting coverage of climate change information in Tanzania.
Design/methodology/approach
In all, 85 journalists from five local media were identified using snowballing and purposive methods where quantitative methods were applied.
Findings
The results show nearly a half (49 per cent) of the journalists yet to receive training on climate change, with the majority (77 per cent) of organisations providing such training being non-local. The majority (79.8 per cent) of media houses lack editorial policies. Findings show journalists mostly cover information on climate impact and adaptation (49.3 per cent) followed by weather and climate trends (33.8 per cent), while the least covered topics are on renewable energy and climate and poverty (1.4 per cent).
Practical implications
The results imply journalists lack training on climate change. This may result into low and poor quality coverage of climate change information and inadequate public awareness and understanding. The study concludes that challenges in verifying information from a source, media lack of editorial policy and little exposure and access to specific internet climate change information sources may affect public agenda setting, coverage and adaptation to climate change. It is suggested that a policy be established to foster on access to climate information through frequent short training which expose journalists to new knowledge and networking.
Originality/value
This study contributes to literature and knowledge on climate themes reported in developing countries and factors influencing coverage of climate change.
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Marcel Mauri-Ríos, Silvia Marcos-García and Aitor Zuberogoitia-Espilla
Codes of ethics are important instruments in journalism, as they promote transparency and self-regulation of media, in addition to monitoring the quality of information. The…
Abstract
Purpose
Codes of ethics are important instruments in journalism, as they promote transparency and self-regulation of media, in addition to monitoring the quality of information. The purpose of this paper is to analyse the perceptions that Spanish journalists have of the effectiveness of codes of ethics and to evaluate the different personal and professional variables which condition this vision.
Design/methodology/approach
The methodology used in the present study is based on quantitative content analysis using the survey technique. This technique makes it possible to obtain empirical data on various key aspects of the profession that are determining factors in ascertaining Spanish journalists’ views of one of the instruments of accountability that is external to the media: general ethical codes.
Findings
The results show that Spanish journalists are largely confident in the effectiveness of ethical codes in their profession. Likewise, it was seen that variables such as age, professional experience or the media with which they work influence the perceptions that professionals have of such instruments.
Originality/value
If understanding journalism as a profession whose mission is to guarantee the citizens their right to information, then it is essential to be familiar with the tools provided by the profession itself to be accountable to the public regarding this professional mission. Hence the importance of instruments of accountability and the perceptions of the professionals themselves regarding their effectiveness.
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Augustine Pang, Vivien H.E. Chiong and Nasrath Begam Binte Abul Hassan
The purpose of this paper is to test the viability of the media relations framework, Mediating the Media model (Pang, 2010), and ascertains its relevance to practitioners in a…
Abstract
Purpose
The purpose of this paper is to test the viability of the media relations framework, Mediating the Media model (Pang, 2010), and ascertains its relevance to practitioners in a changing media landscape in Singapore where social media is emerging as an alternative source of information tool.
Design/methodology/approach
In-depth interviews with 20 media relations practitioners who were former journalists. Practitioners with journalism experience were chosen as they perform better at media relations (Sallot and Johnson, 2006a; Sinaga and Callison, 2008).
Findings
The model posits two sets of influences, i.e. internal (journalist mindset, journalist routines and newsroom routines) and external (extra-media forces and media ideology) in media relations. Internal influences were found to be more prevalent than external influences and journalist mindset was the most pervasive factor influencing media relations.
Research limitations/implications
Findings are based solely on interviews and some claims cannot be corroborated. As this is a qualitative study situated in one country, it is also not generalizable.
Practical implications
This study will serve useful insights for new practitioners to approach media relations in a holistic and systematic manner and for seasoned practitioners to re-evaluate their current media strategies.
Originality/value
This inaugural test found rigor in the model, and affords an in-depth understanding of the dynamics of journalist-practitioner relationships in a changing media landscape. It also presents an intriguing opportunity for the model to be applied to countries where the media industry operates under vastly different environments so as to ensure that the model stands up to scrutiny as it seeks to be positioned as a viable model for media relations.
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Jae‐Hwa Shin and Glen T. Cameron
Public relations practitioners and journalists in South Korea (n=300) were surveyed regarding their perceptions of the influence of 11 types of informal relations (ranging from…
Abstract
Public relations practitioners and journalists in South Korea (n=300) were surveyed regarding their perceptions of the influence of 11 types of informal relations (ranging from press tours to perks and bribes) on the news. Using coorientational analysis, the perceptions of each group regarding the ethics of informal relations were also investigated. The two groups reported significantly different perceptions of the influence of informal relations on the news, as well as the ethics of informal relations. Practitioners perceive greater influence of informal relations on news coverage as well as on news content, and perceive informal relations as more ethical or acceptable in practice than do journalists. Regarding informal relations, journalists’ perceived gap between their own ethical values and their predictions of practitioners’ ethical values is bigger than the converse. Finally, practitioners’ misunderstanding of journalists’ ethical values is greater than journalists’ misunderstanding of practitioners’ ethical values. This study indicates that even in a culture where press clubs and interpersonal media relations are the norm and could be expected to breed familiarity, attitudinal differences between practitioners and journalists are striking.
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Helen Martin and David Nicholas
Journalists at The Guardian have had access to online databases for some ten years now and many of them have taken to searching the databases themselves. This paper examines…
Abstract
Journalists at The Guardian have had access to online databases for some ten years now and many of them have taken to searching the databases themselves. This paper examines, through the results of a questionnaire survey, why journalists choose to search themselves, what kind of searches they conduct and what problems they experience in carrying out their searches. The survey's major findings are that journalists are generally high‐volume online users (although female journalists lag behind their male colleagues); their searching tends to be of the ‘quick and dirty type’ (probably through lack of training and the pressures of work), though most journalists are reasonably satisfied with the product of their searches; they are not particularly interested in viewing an electronic facsimile of the cutting; and they are generally happy to delegate the online search to the librarians.
War journalists confront many dangers, leaving them at risk for mental health problems. They are, however, able to take breaks from the hazards of frontline work by periodically…
Abstract
Purpose
War journalists confront many dangers, leaving them at risk for mental health problems. They are, however, able to take breaks from the hazards of frontline work by periodically leaving conflict zones for the safety of home. This respite is not afforded local journalists who cover conflict situations. An example of this may be found in Mexico where journalists reporting on the drug cartels may under threat. This inability to seek temporary respite from grave danger may theoretically increase levels of psychological distress. The purpose of this paper is to examine this possibility.
Design/methodology/approach
The study sample comprised 104 Mexican journalists and a control group of 104 war journalists (non‐Mexican, demographically matched). Outcome measures included indices of posttraumatic stress disorder (Impact of Event Scale‐Revised)(IES‐R), depression (Beck Depression Inventory‐Revised (BDI‐II) and psychological distress (General Health Questionnaire‐28 (GHQ‐28).
Findings
Mexican journalists had higher scores on the avoidance (p=0.01), arousal (p=0.0001), but not intrusion (p=0.29) scales of the IES‐R. They had higher scores on the BDI‐II (p=0.0001) and anxiety (p=0.0001), somatic (p=0.0001) and social dysfunction (p=0.01) subscales of the GHQ‐28.
Practical implications
Mexican journalists targeted by drug cartels have more psychopathology than journalists who cover war. News organisations that employ journalists in this line of work therefore need to be aware of this and have a mechanism in place to provide treatment, when needed.
Originality/value
This is the first study to directly explore the psychological effects of violence on local journalists who do not cover war, but nevertheless live and work in areas of grave danger.
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