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Article
Publication date: 6 March 2020

When career dissatisfaction leads to employee job crafting: The role of job social support and occupational self-efficacy

Hai-jiang Wang, Xiao Chen and Chang-qin Lu

Career dissatisfaction can be defined as an unpleasant or a negative emotional state that results from the appraisal of one’s career. This negative affective appraisal…

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Abstract

Purpose

Career dissatisfaction can be defined as an unpleasant or a negative emotional state that results from the appraisal of one’s career. This negative affective appraisal might motivate an individual to take actions to improve the situation. This paper examines career dissatisfaction as a trigger for employee job crafting in terms of altering the task and the relational boundaries of the work.

Methodology/methodology/approach

The paper further theorizes that employee contextual resource (i.e., job social support) and personal resource (i.e., occupational self-efficacy) will interact with career dissatisfaction to result in job crafting. Two-wave data were collected from a sample of 246 Chinese employees.

Findings

As hypothesized, employees with career dissatisfaction exhibited the highest levels of task and relational job crafting when they received adequate support from coworkers and supervisors and were confident about their occupational abilities.

Originality/value

The findings suggest that under certain conditions employee career dissatisfaction could be transformed into proactive work behavior (i.e., job crafting).

Details

Career Development International, vol. 25 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/CDI-03-2019-0069
ISSN: 1362-0436

Keywords

  • Career self-management
  • Job social support
  • Occupational self-efficacy
  • Resources
  • Work proactivity

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Article
Publication date: 2 August 2019

The role of job crafting and knowledge sharing on the effect of transformational leadership on innovative work behavior

Bilal Afsar, Mariam Masood and Waheed Ali Umrani

The purpose of this paper is to examine the effect of transformational leadership on an employee’s innovative work behavior through job crafting. In addition, the study…

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Abstract

Purpose

The purpose of this paper is to examine the effect of transformational leadership on an employee’s innovative work behavior through job crafting. In addition, the study explores the moderating effect of knowledge sharing behavior in the relationship between transformational leadership and innovative work behavior.

Design/methodology/approach

A quantitative and cross-sectional approach was used to collect data. Data were collected from 325 subordinates and 126 supervisors working in the hotel industry. Subordinates were asked to rate transformational leadership style of their respective supervisors and their own job crafting and knowledge sharing behaviors. Supervisors were asked to rate innovative work behavior of their respective subordinates.

Findings

The results showed that job crafting behaviors (increasing structural job resources, increasing social resources and increasing job challenges) mediated the effect of transformational leadership on an employee’s innovative work behavior. Moreover, knowledge sharing moderated the relationship between transformational leadership and innovative work behavior.

Practical implications

Organizations may reap the benefits of an innovative workforce by selecting, nurturing and developing transformational leaders who facilitate employees to proactively craft a challenging and resourceful work environment.

Originality/value

This is the first study to test the mediating effect of job crafting behaviors on the relationship between transformational leadership and innovative work behavior.

Details

Personnel Review, vol. 48 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/PR-04-2018-0133
ISSN: 0048-3486

Keywords

  • Quantitative
  • Innovative work behaviour
  • Transformational leadership
  • Knowledge sharing
  • Human resource development
  • Leader behaviour
  • Job crafting

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Article
Publication date: 12 November 2019

Discretionary HR practices and employee well-being: The roles of job crafting and abusive supervision

Tuan Trong Luu

The more HRM systems invest in employees’ work life and career growth beyond legal requirements, the happier employees are. The purpose of this paper is to examine the…

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Abstract

Purpose

The more HRM systems invest in employees’ work life and career growth beyond legal requirements, the happier employees are. The purpose of this paper is to examine the role of discretionary HR practices in promoting employee well-being as well as mechanisms underlying this effect.

Design/methodology/approach

The participants for the study came from retail shops of a large information technology company in Ho Chi Minh City, Vietnam. The data set collected from these participants was analyzed through multilevel structural equation modeling and bootstrapping methods.

Findings

The results of this study provided empirical support for the relationships between discretionary HR practices and the psychological, physical and social dimensions of employee well-being. Job crafting was found to serve as a mediator for these relationships. Abusive supervision played a role in attenuating the effects of discretionary HR practices on the dimensions of employee well-being as well as job crafting.

Originality/value

This inquiry extends the research stream on the HRM-employee well-being relationship by examining the predictive role of discretionary HR practices.

Details

Personnel Review, vol. 49 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/PR-05-2018-0162
ISSN: 0048-3486

Keywords

  • Quantitative
  • Discretionary HR practices
  • Employee well-being
  • Job crafting
  • Abusive supervision
  • Vietnam

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Article
Publication date: 18 March 2019

The leadership of the school principal: Impact on teachers’ job crafting, alienation and commitment

Sanket Sunand Dash and Neharika Vohra

The mechanisms through which superiors’ leadership styles and subordinates’ internal cognitions affect subordinates’ actual behaviour and attitudes are relatively…

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Abstract

Purpose

The mechanisms through which superiors’ leadership styles and subordinates’ internal cognitions affect subordinates’ actual behaviour and attitudes are relatively unexplored in most contexts. This paper aims to bridge the gap by exploring the mediating effect of teachers’ cognitions (psychological empowerment) in the relationship between principals’ leadership style (empowering leadership) and teachers’ behaviour (job crafting) and attitudes (work alienation and organizational commitment).

Design/methodology/approach

Partial least squares structural equation modelling (PLS-SEM) was used on data obtained from 624 teachers of primary classes in Indian private schools.

Findings

Psychological empowerment partially mediates the relationship between empowering leadership and job crafting and job crafting partially mediates the relationship between empowering leadership and work alienation and affective commitment. Work alienation partially mediates the relationship between job crafting and affective commitment. Empowering leadership has a direct effect on job crafting.

Research limitations/implications

Due to the lack of longitudinal data, causality cannot be established. Also, there are concerns about the factor structure of scales.

Practical implications

Principals demonstrating empowering leadership can help teachers become more proactive and feel more empowered, less alienated and more committed. More proactive teachers and less alienated teachers are more likely to engage in self-initiated professional development and collaboration, thereby improving the teaching-learning process. Though this study was done in the school context, it is believed that the findings can plausibly apply to managers/leaders who work with complex, ambiguous work and knowledge workers.

Originality/value

First, the study extends the research on job crafting by studying the relationship between leadership style (empowering leadership) and job crafting. Second, the identification of the mechanisms through which leaders (principals) can help subordinates (teachers) find meaning in work (reduction in alienation) and develop commitment is an original contribution.

Details

Management Research Review, vol. 42 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/MRR-11-2017-0384
ISSN: 2040-8269

Keywords

  • Teachers
  • Alienation
  • Commitment
  • Empowering leadership
  • Psychological empowerment
  • Job crafting
  • Organizational theory and behaviour

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Article
Publication date: 12 February 2018

A multilevel study on servant leadership, job boredom and job crafting

Lotta K. Harju, Wilmar B. Schaufeli and Jari J. Hakanen

The purpose of this paper is to examine cross-level effects of team-level servant leadership on job boredom and the mediating role of job crafting. Cross-level moderating…

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Abstract

Purpose

The purpose of this paper is to examine cross-level effects of team-level servant leadership on job boredom and the mediating role of job crafting. Cross-level moderating effects of team-level servant leadership were also investigated.

Design/methodology/approach

This longitudinal study employed a multilevel design in a sample of 237 employees, clustered into 47 teams. Servant leadership was aggregated to the team-level to examine the effects of shared perceptions of leadership at T1 on individual-level outcome, namely job boredom, at T2. In addition, mediation analysis was used to test whether team-level servant leadership at T1 can protect followers from job boredom at T2 by fostering job crafting at T2. Cross-level moderating effects of team-level servant leadership at T1 on the relation between job crafting at T2 and job boredom at T2 were also modeled.

Findings

Job crafting at T2 mediated the cross-level effect of team-level servant leadership at T1 on job boredom at T2.

Research limitations/implications

The findings suggest that team-level servant leadership predicts less job boredom by boosting job crafting.

Originality/value

This study is the first to assess the effects of servant leadership on job boredom and the mediating role of job crafting. This paper examines job boredom in a multilevel design, thus extending knowledge on its contextual components.

Details

Journal of Managerial Psychology, vol. 33 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/JMP-08-2016-0237
ISSN: 0268-3946

Keywords

  • Longitudinal
  • Multilevel analysis
  • Servant leadership
  • Job crafting
  • Job boredom

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Article
Publication date: 19 March 2018

Antecedent and consequences of job crafting: an organizational level approach

Haemi Kim, Jinyoung Im, Hailin Qu and Julie NamKoong

This study aims to investigate the conditions required for encouraging employees to engage in job crafting and examine the consequences of job crafting behavior. Job…

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Abstract

Purpose

This study aims to investigate the conditions required for encouraging employees to engage in job crafting and examine the consequences of job crafting behavior. Job crafting is employees’ proactive behaviors at work associated with modifying tasks, managing social relations and changing job cognition.

Design/methodology/approach

A paper-and-pencil onsite survey was conducted by targeting frontline employees working in five-star hotels located in Seoul, South Korea. Descriptive statistics, confirmatory factor analysis and structural equation modeling were used.

Findings

Perceived organizational support triggers employees’ job crafting. Task crafting leads to relational and cognitive crafting. Relational and cognitive crafting increases employees’ fit with the organization, whereas task crafting does not. Employees’ fit with the organization is positively associated with job satisfaction.

Research limitations/implications

Employees’ job crafting has positive consequences for a company by enhancing employees’ fit with the organization, resulting in increased job satisfaction. Thus, organizations need to show how much the organization cares about employees’ values, so that employees can initiate job crafting by utilizing organizational support. However, generalizing the results should be done cautiously.

Originality/value

This study focuses on the effect of an organizational-level predictor, whereas previous job crafting literature has focused mainly on an individual level or on task-related factors. It also empirically tests the causal relationships among the three facets of job crafting and provides their distinctive influences on person-organization fit that ultimately leads to job satisfaction.

Details

International Journal of Contemporary Hospitality Management, vol. 30 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/IJCHM-01-2017-0040
ISSN: 0959-6119

Keywords

  • Job satisfaction
  • Job crafting
  • Person-organization fit
  • Cognitive crafting
  • Relational crafting
  • Task crafting

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Article
Publication date: 8 July 2014

Daily job crafting and the self-efficacy – performance relationship

Maria Tims, Arnold B. Bakker and Daantje Derks

The purpose of this paper is to examine whether job crafting and work enjoyment could explain the well-established relationship between self-efficacy and job performance…

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Abstract

Purpose

The purpose of this paper is to examine whether job crafting and work enjoyment could explain the well-established relationship between self-efficacy and job performance. The authors hypothesized that employees would be most likely to engage in proactive job crafting behaviors on the days when they feel most self-efficacious. Daily job crafting, in turn, was expected to relate to daily performance through daily work enjoyment.

Design/methodology/approach

A daily diary study was conducted among a heterogeneous sample of employees (N=47, days=215). Participants completed the survey on five consecutive days.

Findings

The results of multilevel structural equation modeling analyses were generally in line with the hypotheses. Specifically, results indicated that employees who felt more self-efficacious on a given day were more likely to mobilize their job resources on that day. Daily job crafting, in turn, was positively correlated to work enjoyment and indirectly associated with performance. Participants reported elevated levels of performance on the days on which they enjoyed their work most.

Research limitations/implications

Self-reports were used to assess all constructs, which may result in common method bias. However, within-person correlations were moderate, and a two-level CFA indicated that a one-factor model could not account for all the variance in the data.

Originality/value

The findings of this study underscore the importance of daily proactive behavior for employee and organizational outcomes.

Details

Journal of Managerial Psychology, vol. 29 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/JMP-05-2012-0148
ISSN: 0268-3946

Keywords

  • Employee behaviour
  • Job performance
  • Organizational behaviour
  • Individual behaviour
  • Motivation (psychology)
  • Self-efficacy
  • Diary
  • Job crafting
  • Multilevel SEM
  • Work enjoyment

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Article
Publication date: 5 November 2018

The roles of self-efficacy and leader–member exchange in the relationship between job crafting and work–self facilitation: A moderated mediation model

Diellza Gashi Tresi and Katarina Katja Mihelič

Building on the work–home resources model, the purpose of this paper is to test the mediating role of employee self-efficacy in the relationship between job crafting and…

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Abstract

Purpose

Building on the work–home resources model, the purpose of this paper is to test the mediating role of employee self-efficacy in the relationship between job crafting and work–self facilitation. The paper further explores the moderating role of the quality of leader–member exchange (LMX).

Design/methodology/approach

A sample of 204 employees from a European country was used to test the proposed moderated mediation model. The analysis was performed using Hayes’ Process Macro.

Findings

The findings indicate that job crafting is positively associated with self-efficacy which, in turn, is positively associated with work–self facilitation. In other words, self-efficacy mediates the relationship between job crafting and work–self facilitation. Furthermore, LMX moderates the relationship between job crafting and self-efficacy.

Practical implications

The results of this study offer guidelines for human resource (HR) professionals interested in grasping how organisations can assist employees in experiencing work–self facilitation.

Originality/value

This study advances the existing literature by investigating the antecedents of work–self facilitation, which is an understudied variable in the work–family and HR literature, thereby responding to calls to include aspects of self in the discussion on different life domains in order to obtain an all-inclusive view of how employees function. Furthermore, it demonstrates how LMX and job crafting promote the fulfilment of an employee’s own personal interests and hobbies. Such information is relevant to HR practitioners as it might help them boost employees’ work performance.

Details

Personnel Review, vol. 47 no. 7
Type: Research Article
DOI: https://doi.org/10.1108/PR-05-2017-0153
ISSN: 0048-3486

Keywords

  • Self-efficacy
  • Quantitative
  • Leader–member exchange (LMX)
  • Job crafting
  • Work–self facilitation

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Article
Publication date: 2 July 2018

Leadership, job crafting, and employee health and performance

Philipp Wolfgang Lichtenthaler and Andrea Fischbach

The purpose of this paper is to integrate the effects of top-down leadership and employees’ bottom-up job crafting behaviors on employee health and performance. The…

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Abstract

Purpose

The purpose of this paper is to integrate the effects of top-down leadership and employees’ bottom-up job crafting behaviors on employee health and performance. The authors expected that employees’ promotion- and prevention-focused job crafting act as intervening mechanisms linking top-down employee-oriented leadership with employee health and performance.

Design/methodology/approach

Multi-source data were collected among n=117 independent employee-leader dyads.

Findings

Promotion-focused job crafting was positively and prevention-focused job crafting was negatively related to employees’ health and performance. Employee-oriented leadership was positively related to promotion-focused job crafting but unrelated to prevention-focused job crafting. Employee-oriented leadership was indirectly related to health and performance through promotion-focused job crafting. Moreover, promotion-focused job crafting had the strongest positive impact on adaptive performance, followed by proactive and then task performance, while prevention-focused job crafting had the strongest negative impact on task performance followed by proactive and then adaptive performance.

Research limitations/implications

Despite the cross-sectional study design, results reveal how employee-oriented leadership is related to employee health and performance through promotion-focused job crafting.

Practical implications

Organizations need employee-oriented leaders, who facilitate promotion-focused job crafting, which helps employees to perform well while staying well.

Originality/value

This study adds to the literatures on job crafting, leadership, and employee health and performance by explicating intervening processes in these relationships. It adds to research on the extended job demands-resources job crafting model by showing, that promotion- and prevention-focused job crafting has different relationships with antecedents (i.e. leadership) and outcomes (i.e. health and performance).

Details

Leadership & Organization Development Journal, vol. 39 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/LODJ-07-2017-0191
ISSN: 0143-7739

Keywords

  • Performance
  • Leadership
  • Health
  • Job crafting

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Article
Publication date: 4 February 2019

Effect of learning goal orientation on work engagement through job crafting: A moderated mediation approach

Makoto Matsuo

The purpose of this paper is to examine the mechanism by which learning goal orientation (LGO) promotes work engagement through job crafting (seeking challenges).

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Abstract

Purpose

The purpose of this paper is to examine the mechanism by which learning goal orientation (LGO) promotes work engagement through job crafting (seeking challenges).

Design/methodology/approach

A moderated mediation model was tested using survey data from 266 public health nurses and hospital nurses in Japan.

Findings

The results indicated that job crafting partially mediated the relationship between LGO and work engagement, and that the mediation effect was stronger when reflection was high (vs middle and low).

Research limitations/implications

Although common method bias and validity of measurement were evaluated in this paper, the survey data were cross-sectional.

Practical implications

The results suggest that selecting people with a stronger sense of LGO may be a useful strategy for promoting job crafting and work engagement in an organization. Additionally, organizations should give employees opportunities to reflect on their jobs and to craft them into more challenging ones in the workplace.

Originality/value

Although little is known about mechanisms by which LGO promotes work engagement, this study found that job crafting and reflection play important roles in linking LGO and work engagement.

Details

Personnel Review, vol. 48 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/PR-11-2017-0346
ISSN: 0048-3486

Keywords

  • Quantitative
  • Reflection
  • Work engagement
  • Moderated mediation
  • Learning goal orientation
  • Job crafting

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