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To compete effectively in many developed and emerging global markets firms must develop the capacity to react quickly and successfully to change – they must become agile. Internet technology, in the form of corporate intranets and the Internet, can be an important enabler of agility. Internet technology makes possible the intra‐ and inter‐organizational sharing of data and information in the form of text, graphics, audio, and video, enabling various tasks, activities and processes that help a firm to become agile and ready to compete in the twenty‐first century. This manuscript examines Internet technology’s contributions to agility.

The objective of this paper is to show how Internet technologies have the potential to facilitate the achievement of transparency within public sector organisations. This change will also have a major impact on the way in which public sector organisations interact with their environment and in particular with users of their products and services. The connectivity that automatically results from Internet technologies can exert a very powerful influence in encouraging a free flow of ideas around the organisation, permitting individuals and organisational units to converge and inter‐connect. It is shown how the “open” systems nature of Internet technologies can facilitate greater co‐operation and communication across organisation units both internally and externally. There are significant benefits to be accrued from employing Internet technologies at the interfaces between the public sector organisation and other agencies and suppliers. At the citizen interface, it is shown how a number of public sector organisations have adopted Internet technologies, which in turn has allowed them to be more responsive to the needs of citizens. In the future, the expectations of the individual will continue to rise with increasing demands for online accessibility to organisations. Although there are considerable barriers to the full implementation of Internet technologies, the connectivity of the Internet presents public sector organisations with an immense opportunity to enhance the way in which they fulfil the needs of users of their products and services. Public sector organisations that do not embrace the technology will continue to have major problems achieving efficiencies and delivering the value demanded by citizens, particularly in the light of shrinking public sector budgets.

After discussing the basis of business value and competitive advantage in today’s economy, this article explores the nature of small business and the increasing interdependence of business practice. An examination of the potential business value of Internet technologies is followed by an analysis of some of the factors that account for the lack of successful small business deployments to date. Drawing upon the lessons learned from the deployment of the SME Gateway in South Africa, we highlight a number of pilot projects illustrating the importance of context in assessing critical success factors. We proceed to explore the role of business services providers and conclude by suggesting a road map for turning the promises of the Internet into reality for small and medium size enterprises.

This study aims to investigate how Internet services can improve the well-being of elderly consumers. Drawing on transformative service research (TSR) and technology adoption literature, it examines the main challenges for the elderly when adopting Internet services and how they and their family members can co-create value to improve the elderly service inclusion and well-being.

A qualitative methodology is used to identify challenges, value co-creation behaviors and well-being outcomes of elderly individuals and their family members when using Internet services. The data collection method involved 24 in-depth interviews with consumers over 75 years of age and their family members.

This research first recognizes specific challenges for the elderly in adopting Internet services related to resistance to technology adoption and health impairments. Second, the findings identify value co-creation behaviors held by elderly consumers of Internet services: learning and formal training, complying with indications and seeking help when they encounter problems with technology. Family members also contribute to elderly well-being through two value co-creation behaviors: helping and supporting elderly relatives with technology and being patient and tolerant when they need support. Finally, these behaviors are found to influence five dimensions of elderly consumers’ well-being: enjoyment, personal growth, mastery, autonomy and social connectedness.

This study addresses a gap in the literature by exploring the value co-creation behaviors of elderly consumers of Internet services and their family members for improving well-being outcomes. Understanding value co-creation and well-being for elderly consumers of Internet services is an emerging and under-researched area in TSR and service inclusion literature.

The advancement in Internet technology has played a significant role in revolutionizing the Internet banking services. Therefore, little is discussed about factors that motivate technology user to continue the use of Internet banking services. The current study investigates Internet banking user continuance behavior toward the use of Internet banking services with the integration of two-well known information system (IS) theories namely task technology fit (TTF) and technology continuance theory (TCT).

The research design of this study is based on positivist paradigm and followed quantitative research approach. Data were collected from 360 Internet banking users of commercial banks across Pakistan. The research model was tested with structural equation modeling (SEM).

The research model had explained 53.9% variance in Internet banking user continuance intention. Next to this, the predictive relevance of the research model was tested with Stone-Geisser's Q² values using blindfolding procedure. Results revealed that the newly developed integrated technology continuance research model has substantial power to predict Internet banking user continuance intention. Moreover, the effect size analysis revealed that factors like satisfaction and user expectation were the most important factors in determining Internet banking user continuance intention.

For practical implications importance performance matrix analysis (IPMA) has used to see the importance and performance of the underpinned factors. Findings indicate that managers and policy makers should focus on user satisfaction, perceived usefulness and expectation confirmation in order to enhance the Internet banking user continuance intention toward the use of Internet banking services. Some of the ways banks can do this is to develop esthetic Internet banking website with charm of novelty, relevant information and smooth flows with less complex redirects.

Unlike prior studies that focus on Internet banking user pre-adoption issues, the current study examines post-adoption issue of Internet banking users and investigates Internet banking user continuance intention. This study is significant as it integrates two-well known theories namely TCT and TTF in Internet banking user continuance intention and augments the IS literature by developing an integrated technology continuance model (TCM).

Usage of internet and mobile phones has promoted and sometimes hindered various aspects of development bringing radical changes to Kenyan households in the last couple of years. The rapid spread of mobile phones, mobile broadband and internet usage at the household level has increased the potential of these technologies leading to development outcomes. This paper aims to focus on these issues.

The paper is based on primary data collected through two surveys and is part of ongoing PhD work. A rigorous methodology was designed and used to conduct the research. Starting with the research problem that outlined the key areas for the study, research objectives were developed following a background review of the study. The paper establishes the development outcomes associated with the rapid spread and usage of the internet and mobile phones and explores if the wide usage expands or shrinks the capabilities of the households.

The analysis indicates that a high value is attached to the new technologies and in particular mobile phones. It also reveals that the new technologies enabled some capabilities and hindered others leading to diverse development outcomes. Use of internet and mobile phones led to positive and negative development outcomes in low income households in Kenya. Households' choices were based on their perceptions of the role that the new technologies played in enhancing their quality of life. Internet access and usage was limited and restricted to urban areas while mobile phone usage was distributed across the country. However, increased use of mobile internet is expected to change the situation. The paper notes that the social, economic and knowledge status of individuals, coupled with the choices they make, determines the development outcomes derived from use of these technologies.

The paper makes recommendations for further research on the effects of new technologies on quality of life.

The paper examines the extent to which usage of the internet and mobile phones enhances or hinders households' capability to achieve development in social, economic and knowledge dimensions.

The purpose of this study is twofold: identifying important determinants for effective adoption of internet technologies in an organizational supply chain context and examining and classifying benefits yielded from internet adoption in supply chain.

A structured Web-based questionnaire was designed and administered to respondents to collect the primary data. With two reminders, this study managed to obtain 236 respondents from different industries in Malaysia. Structural equation modelling was applied to test the seven hypotheses.

Four of five factors were significant for successful implementation of internet technologies in organizations. In addition, results suggested that internet technologies contribute more to operational activities rather than strategic initiatives, which would be one of the main contributions of this study.

This study is limited by its being based on organizational perception rather than absolute value for measuring the benefits of internet adoption. Moreover, this study applied the cross-sectional technique which may limit generalizability of the findings.

This study provides in-depth knowledge about internet adoption and benefits for the organization by combining both theoretical and empirical knowledge. It helps managers to understand the importance and process of internet adoption.

Organizations who are interested in adopting the internet in their supply chain may feel that these results will guide them in making their final decision.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

Internet has changed radically in the way people interact in the virtual world, in their careers or social relationships. IoT technology has added a new vision to this process by enabling connections between smart objects and humans, and also between smart objects themselves, which leads to anything, anytime, anywhere, and any media communications. IoT allows objects to physically see, hear, think, and perform tasks by making them talk to each other, share information and coordinate decisions. To enable the vision of IoT, it utilizes technologies such as ubiquitous computing, context awareness, RFID, WSN, embedded devices, CPS, communication technologies, and internet protocols. IoT is considered to be the future internet, which is significantly different from the Internet we use today. The purpose of this paper is to provide up-to-date literature on trends of IoT research which is driven by the need for convergence of several interdisciplinary technologies and new applications.

A comprehensive IoT literature review has been performed in this paper as a survey. The survey starts by providing an overview of IoT concepts, visions and evolutions. IoT architectures are also explored. Then, the most important components of IoT are discussed including a thorough discussion of IoT operating systems such as Tiny OS, Contiki OS, FreeRTOS, and RIOT. A review of IoT applications is also presented in this paper and finally, IoT challenges that can be recently encountered by researchers are introduced.

Studies of IoT literature and projects show the disproportionate importance of technology in IoT projects, which are often driven by technological interventions rather than innovation in the business model. There are a number of serious concerns about the dangers of IoT growth, particularly in the areas of privacy and security; hence, industry and government began addressing these concerns. At the end, what makes IoT exciting is that we do not yet know the exact use cases which would have the ability to significantly influence our lives.

This survey provides a comprehensive literature review on IoT techniques, operating systems and trends.

Using the extended task‐technology fit (TTF) model, this paper aims to examine technology resistance, technology satisfaction and internet usage on students' performance.

The study was conducted at Universiti Teknologi MARA, Johor, Malaysia and questionnaires were distributed to 354 undergraduate students.

The structural equation modelling (SEM) results indicate that technology satisfaction and the internet usage significantly explains the variance on students' performance. Task‐technology fit is not a predictor of technology resistance but it does predict the internet usage. The internet usage has greater impact on technology satisfaction than technology satisfaction on the internet usage. Finally, technology resistance is not a predictor of students' performance.

The study focuses only on education in Malaysia and concentrates only on the students' performance and the relationship between technology resistance, technology satisfaction and the internet usage.

The results provide insights on how Malaysian education systems of a similar structure could improve upon their internet adoption.

This study is perhaps one of the first to address internet adoption in education using an extended task‐technology fit model (task‐technology fit, internet usage, technology resistance, technology satisfaction) to investigate their influences on students' performance.