Search results

There is a huge amount of information and data stored in publicly available online databases that consist of large text files accessed by Boolean search techniques. It is widely held that less use is made of these databases than could or should be the case, and that one reason for this is that potential users find it difficult to identify which databases to search, to use the various command languages of the hosts and to construct the Boolean search statements required. This reasoning has stimulated a considerable amount of exploration and development work on the construction of search interfaces, to aid the inexperienced user to gain effective access to these databases. The aim of our paper is to review aspects of the design of such interfaces: to indicate the requirements that must be met if maximum aid is to be offered to the inexperienced searcher; to spell out the knowledge that must be incorporated in an interface if such aid is to be given; to describe some of the solutions that have been implemented in experimental and operational interfaces; and to discuss some of the problems encountered. The paper closes with an extensive bibliography of references relevant to online search aids, going well beyond the items explicitly mentioned in the text. An index to software appears after the bibliography at the end of the paper.

The article considers the relationship between effective knowledge creation, acquisition and management and the user interface. The need for and problems associated with knowledge management are discussed and a useful model for organisational learning development is proposed (IPRAM). The article makes a detailed consideration of interface issues in relation to knowledge management and their role in synergising the personal‐corporate knowledge nexus for organisational and economic benefit. Alternative customisable representations of intranets are presented with their implications discussed. Network models, metaphors and iconic interfaces all have their merits. Besides improving interface representations of the intranet researchers need to consider how conceptual and experiential knowledge can be captured in the intranet.

The chapter pays specific attention to the organizing and reorganizing process of the embedding of new technology. The aim is to increase the understanding of how a focal technology is incrementally aligned into a customer’s different business settings. Embedding becomes subject to intense organizing efforts. It becomes a struggle with activating different features of the focal technology by forging and modifying the resource interfaces between the focal technology and customer resources.

The organizing efforts are about seeking, in an explorative mood, for resource interfaces between the focal technology and the customer resources. This organizing process enables the identification of new adaptation opportunities for technology embedding processes, whereby the focal technology obtains certain feature and values.

A systematically developed knowledge of resource interfaces is a key for activating different features of the focal technology and thereby facilitating its embedding into the customer’s various business settings. This is described in a single case study in the chapter. This case and the analysis show how a supplier and a customer struggle with developing resource interface knowledge to activate the different features of the focal technology, thereby facilitating its embedding process. The first part of the chapter establishes a theoretical framework, followed in the second part by the case study and analysis. The concluding discussion emphasizes the importance of understanding and managing various interfaces as part of the organizing processes.

Massive amounts of data, manifesting in various forms, are being produced on the Web every minute and becoming the new standard. Exploring these information sources distributed in different Web segments in a unified way is becoming a core task for a variety of users’ and companies’ scenarios. However, knowledge creation and exploration from distributed Web data sources is a challenging task. Several data integration conflicts need to be resolved and the knowledge needs to be visualized in an intuitive manner. The purpose of this paper is to extend the authors’ previous integration works to address semantic knowledge exploration of enterprise data combined with heterogeneous social and linked Web data sources.

The authors synthesize information in the form of a knowledge graph to resolve interoperability conflicts at integration time. They begin by describing KGMap, a mapping model for leveraging knowledge graphs to bridge heterogeneous relational, social and linked web data sources. The mapping model relies on semantic similarity measures to connect the knowledge graph schema with the sources' metadata elements. Then, based on KGMap, this paper proposes KeyFSI, a keyword-based semantic search engine. KeyFSI provides a responsive faceted navigating Web user interface designed to facilitate the exploration and visualization of embedded data behind the knowledge graph. The authors implemented their approach for a business enterprise data exploration scenario where inputs are retrieved on the fly from a local customer relationship management database combined with the DBpedia endpoint and the Facebook Web application programming interface (API).

The authors conducted an empirical study to test the effectiveness of their approach using different similarity measures. The observed results showed better efficiency when using a semantic similarity measure. In addition, a usability evaluation was conducted to compare KeyFSI features with recent knowledge exploration systems. The obtained results demonstrate the added value and usability of the contributed approach.

Most state-of-the-art interfaces allow users to browse one Web segment at a time. The originality of this paper lies in proposing a cost-effective virtual on-demand knowledge creation approach, a method that enables organizations to explore valuable knowledge across multiple Web segments simultaneously. In addition, the responsive components implemented in KeyFSI allow the interface to adequately handle the uncertainty imposed by the nature of Web information, thereby providing a better user experience.

With the advance of globalization the competitive chances of industrial districts depends increasingly on their ability to connect to the cognitive circuits of the global economy. This challenge demands the presence of local actors capable of acting as cognitive interfaces between the district context and the global environment. The paper focuses on a specific category of local/global cognitive interfaces, i.e. the institutions that provide knowledge‐intensive business services (KIBS). The purpose is to explain how institutional KIBS play this role.

The paper develops a detailed analysis of the case of such an institution operating in the chair‐manufacturing district of North‐East Italy. Based on this case study, a model is proposed for interpreting the role of a local/global cognitive interface that institutional KIBS are able to perform.

The first part of the framework shows the cognitive processes hosted by this type of institution and the connection between such processes and the KIBS's stock of knowledge. The second part of the model considers the interdependent core capabilities that enable a KIBS to act effectively as a local/global cognitive interface.

The role that institutions, acting as KIBS, can play in promoting the survival of industrial districts has been discussed in some studies but no model has been proposed as yet to explain how these institutions can play such an important part. The paper aims to begin to fill this gap.

The purpose of this paper is to report an investigation into the ways in which Canadian digital library collections have incorporated knowledge organization systems into their search interfaces.

A combination of data‐gathering techniques was used. These were as follows: a review of the literature related to the application of knowledge organization systems, deep scanning of Canadian governmental and academic institutions web sites on the web, identify and contact researchers in the area of knowledge organization, and identify and contact people in the governmental organizations who are involved in knowledge organization and information management.

A total of 33 digital collections were identified that have made use of some type of knowledge organization system. Thesauri, subject heading lists and classification schemes were the widely used knowledge organization systems in the surveyed Canadian digital library collections.

The target population for this research was limited to governmental and academic digital library collections.

An evaluation of the knowledge organization systems interfaces showed that searching, browsing and navigation facilities as well as bilingual features call for improvements.

This research contributes to the following areas: digital libraries, knowledge organization systems and services and search interface design.

The concept of a knowledge interface for library users is developed as an extension of intelligent knowledge‐base system (IKBS) concepts. Contemporary directions in intelligent decision support, particularly in the role of search intermediaries, are then examined to identify the significance of intelligent intermediaries as a solution to unstructured decision support requirements of library users. A DISCOURSE SCRIPT is given to illustrate one form of intelligent intermediary.

The purpose of this paper is to explore children’s spatial cognitive abilities as they engaged in information-seeking behaviors on two-dimensional (2D) and three-dimensional (3D) digital interfaces.

Children between the ages of seven and 11 were observed as they browsed either a 2D or 3D navigation interface for a children’s digital library. Data regarding their use of the overview function and depth cues were analyzed to reveal the relationships between search performance efficiency, precision, and effectiveness and the associative memory, visualization memory, and spatial visualization abilities of the user.

Children spent less time using the 2D interface when compared to time spent using the 3D interface. Children exhibited better performance precision when using the 3D interface. Children applied exhaustive strategies and more varied cognitive skills across different tasks when using the 2D interface, and applied a more focussed approach when using the 3D interface.

The cognitive abilities of children are not yet fully developed, so they require a unique user interface when browsing digital libraries. This study served the practical purpose of developing a game-like user interface for ease of use. Providing an effective overview function allows young users with less developed cognitive abilities to navigate informational cues. They can then build an effective mind map and implement efficient way-finding strategies.

This study aims to explore the interactions between two different and potentially complementary boundary resources in coordinating solution networks in a digital platform context: boundary spanners (those individuals who span interorganizational boundaries) and boundary interfaces (the devices that help coordinate interfirm relationships, e.g. electronic data interchanges, algorithms or chatbots).

The authors conducted a multiple case study of three firms using digital platforms to coordinate solution networks in the information communication technology and lighting facility industries. Data were collected from 30 semi-structured interviews, which are complemented by secondary data.

As task complexity increases, smarter digital interfaces are adopted. When the intelligence level of interfaces is low or moderate, they are only used as tools by boundary spanners or to support boundary spanners’ functions. When the intelligence level of interfaces is high or very high, boundary spanners design the interfaces and let them perform tasks autonomously. They are also sometimes employed to complement interfaces’ technological limitations and customers’ limited user ability.

The industry contexts of the cases may influence the results. Qualitative case data has limited generalizability.

This study offers a practical tool for solution providers to effectively deploy boundary employees and digital technologies to offer diverse customized solutions simultaneously.

This study contributes to the solution business literature by putting forward a framework of boundary resource interactions in coordinating solution networks in a digital platform context. It contributes to the boundary spanning literature by revealing the shifting functions of boundary spanners and boundary interfaces.

The purpose of this paper is to provide an historical account of the evolution of the purchasing and supply management (PSM) field from the perspective of resource interfaces between buying firms and their suppliers. This historical account is then used as a platform to develop a framework for understanding of the capabilities required to manage a cluster of resource interfaces.

The paper uses an historical survey of practices and ideas in the PSM field to develop a theoretical argument on capabilities to manage resource interfaces between buying firms and their suppliers.

The paper proposes a framework linking learning, interactive capacity and interactive capability as they evolve through the interplay between resource interface type, organizing principle and technology strategy.

This paper contributes a conceptual framework focussing on the capabilities that underpin the management of individual resource interfaces.

The paper offers the following practical implications: first, the firm needs to consider what type of interface applies in the relationships with its suppliers: second, the firm needs to consider its technological strategy in light of its current supplier interfaces and organizing principles: third, the internal as well as external organizing needs to be aligned with what the firm proposes to achieve from its supplier relationships and be congruent with the interfaces deployed to manage those relationships: fourth, interacting with suppliers is a matter of learning regarding the outcomes of the interaction as well developing interactive capacities and capabilities.

The paper provides a first attempt to go beyond the characterization of individual resource interfaces in buyer-supplier relationships, to look at the capabilities required to manage multiple resource interfaces and the dynamics underpinning paths of development for those capabilities.