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Article
Publication date: 15 March 2013

Muhammad Nazrul Islam

The underlying objective of this literature review was to investigate what kinds of semiotics researches have been employed in user interfaces design and usability evaluation, and…

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Abstract

Purpose

The underlying objective of this literature review was to investigate what kinds of semiotics researches have been employed in user interfaces design and usability evaluation, and how were they employed.

Design/methodology/approach

This research follows a systematic literature review process that consists of three key stages: planning the review, conducting the review, and reporting the review. Starting with an initial set of about 1,000 research articles, 65 were selected for this review, using an inclusion and exclusion criteria. Qualitative and quantitative data were extracted from the selected literatures following a data extraction strategy in six themes of data extraction. The extracted data were synthesized to formulate the stated research questions to obtain the review goals.

Findings

This systematic review identified research strengths, gaps, and challenges. Apart from this, further research possibilities were also explored in this review. For research, the review showed clear needs for more researches to increase both the number and the quality of studies that can be focused on the research gaps identified by this systematic review related to: outcome validation; cultural issues consideration; user interfaces of mobile applications and websites; semiotics perception in usability evaluation; and further improve the value and applicability of research ideas. For practice, the review showed the significance of semeiotics in user interface design and usability evaluation to develop users' intuitive interfaces for boosting the system's usability.

Originality/value

Based on a systematic literature review, the paper not only depicts the current status of semiotics research in user interface design and evaluation, but also provides a number of implications for research and practice. Thus, the review contributes to the scientific community of user interface design and evaluation, as well as suggesting the actual advances in the state of the practice in semiotics research on user interface.

Article
Publication date: 11 May 2022

Mingming Zhang, Guanhua Hou and Yeh-Cheng Chen

The purpose of this study is to explore the impact of mobile learning platforms on users' study efficiency and develop cognitive indicators to evaluate users' study efficiency on…

Abstract

Purpose

The purpose of this study is to explore the impact of mobile learning platforms on users' study efficiency and develop cognitive indicators to evaluate users' study efficiency on mobile learning platforms.

Design/methodology/approach

Layout style was the only independent factor that was investigated. A between-group experimental design was employed. Eye movement data were recorded during the experiment, following which participants were asked to complete an after-scenario questionnaire. This study evaluated the usability of the proposed new design using both subjective and objective data. The computer system usability questionnaire V3 (CSUQ) was used to measure subjective data. For the eye-tracking measure, gaze entropy, the proportion of fixation count and duration of each AOI were calculated. Gaze entropy reflects the complexity of information organization. Fixation counts and AOI duration represent the difficulty of information processing and attention distribution, respectively during the task.

Findings

The results indicated that interface layout presents significant effects on user's learning efficiency, usability and cognitive load. Sequential layout improved efficiency and satisfaction among participants and reduced information complexity. The results provided useful insights for designers whose goal is to improve user's learning efficiency under mobile learning scheme.

Originality/value

This study investigated the effects of interface layout on usability, user performance and cognitive load using subjective ratings and eye-tracking technology. Gaze entropy was used to measure the complexity of information organized by the interface design. Fixation count and duration proportion were used to identify the difficulty of information processing and distinguish users' distribution of cognitive resources. The results indicated that a vertical layout panel design was more efficient than a horizontal layout panel design. The design implications of the eye tracking indicators and research results were then summarized. This study is expected to encourage designers to optimize their design proposals using eye tracking testing.

Details

Library Hi Tech, vol. 41 no. 5
Type: Research Article
ISSN: 0737-8831

Keywords

Article
Publication date: 4 November 2014

Muhammad Nazrul Islam and Franck Tétard

The purpose of this empirical study was to address two important concerns of Web usability: how user-intuitive interface signs affect Web usability and how applying semiotics…

1289

Abstract

Purpose

The purpose of this empirical study was to address two important concerns of Web usability: how user-intuitive interface signs affect Web usability and how applying semiotics (i.e. the doctrine of signs) in user interface (UI) design and evaluation helps to improve usability.

Design/methodology/approach

An empirical research approach is followed here to conduct three user tests. These tests were conducted on a Web application with 17 test participants. Data were gathered through laboratory-based think-aloud usability test, questionnaires and interviews. Following an empirical research approach, statistics and user behavior analysis were used to analyze the data.

Findings

This study explores two important concerns of UI design and evaluation. First, users’ interpretation accuracy of interface signs impact on Web usability. The study found that users’ interpretation of signs might be accurate, moderate, conflicting, erroneous or incapable; user-intuitive interface signs led participants to interpret signs’ meaning accurately; and users’ inaccurate interpretation of one or a few task-related interface sign(s) led users to usability problems, resulting in participants performing tasks with lower task-completion performance. Second, considering semiotics perception in UI design and evaluation is important to improve Web usability. This study showed that interface signs, when re-designed considering the semiotics guidelines, have increased the end-users’ interpretation accuracy and the interface signs’ intuitiveness. This study also provides a small set of semiotics guidelines for sign design and evaluation.

Originality/value

This study empirically demonstrated that signs’ intuitiveness impact on Web usability and that considering the semiotics perception in sign design and evaluation is important to improve Web usability. These outcomes are valuable in a number of ways to HCI researchers and practitioners: the results provide awareness of the importance of user-intuitive interface signs in UI design; practitioners can easily adopt the concept of interpretation accuracy classification to conduct a sign test to obtain an “overall impression of interface signs’ intuitiveness”; practitioners can easily adopt the methodological approach followed in this study to conduct usability test without additional resources; and the results raised important fundamental questions for future research such as “what does a practitioner need to be aware of when designing or evaluating interface signs?”

Details

Journal of Systems and Information Technology, vol. 16 no. 4
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 1 February 1993

BRIAN VICKERY and ALINA VICKERY

There is a huge amount of information and data stored in publicly available online databases that consist of large text files accessed by Boolean search techniques. It is widely…

Abstract

There is a huge amount of information and data stored in publicly available online databases that consist of large text files accessed by Boolean search techniques. It is widely held that less use is made of these databases than could or should be the case, and that one reason for this is that potential users find it difficult to identify which databases to search, to use the various command languages of the hosts and to construct the Boolean search statements required. This reasoning has stimulated a considerable amount of exploration and development work on the construction of search interfaces, to aid the inexperienced user to gain effective access to these databases. The aim of our paper is to review aspects of the design of such interfaces: to indicate the requirements that must be met if maximum aid is to be offered to the inexperienced searcher; to spell out the knowledge that must be incorporated in an interface if such aid is to be given; to describe some of the solutions that have been implemented in experimental and operational interfaces; and to discuss some of the problems encountered. The paper closes with an extensive bibliography of references relevant to online search aids, going well beyond the items explicitly mentioned in the text. An index to software appears after the bibliography at the end of the paper.

Details

Journal of Documentation, vol. 49 no. 2
Type: Research Article
ISSN: 0022-0418

Article
Publication date: 1 September 1994

Alan Dix

Looks at the design elements of an effective human interface. Outlineswhat makes a good interface and why so many are bad. Explains the importanceof having a clear idea of what…

655

Abstract

Looks at the design elements of an effective human interface. Outlines what makes a good interface and why so many are bad. Explains the importance of having a clear idea of what jobs are to be done and an understanding of the ways errors happen. Also explains the need to understand and involve the user and the importance of trying out the interface at an early stage. Concludes that bad interfaces cost money and can be dangerous and that the human interface should attract at least the same level of resources as any other major part of system design.

Details

Assembly Automation, vol. 14 no. 3
Type: Research Article
ISSN: 0144-5154

Keywords

Article
Publication date: 1 March 1992

Dennis A. Norlin, Elizabeth R. Cardman, Elisabeth B. Davis, Raeann Dossett, Barbara Henigman, William H. Mischo and Leslie Troutman

Shortcomings in the BRS MENTOR mainframe interface and the desirability of using the workstation capabilities of the PC were factors in the decision to develop and implement a…

Abstract

Shortcomings in the BRS MENTOR mainframe interface and the desirability of using the workstation capabilities of the PC were factors in the decision to develop and implement a microcomputer‐based interface to the BRS software and associated databases. The Interface Design Subcommittee's charge was to design and implement the interface components for the Library Information Workstation, a microcomputer public terminal that provides access to local and remote online catalogs, periodical index databases, campus information resources, and information files stored on the microcomputer. This article focuses on the design of the interface to the BRS/SEARCH software and ancillary periodical index databases—initially Current Contents, six Wilson databases, and ERIC.

Details

Library Hi Tech, vol. 10 no. 3
Type: Research Article
ISSN: 0737-8831

Article
Publication date: 23 January 2020

Mehmet Burak Şenol

Real flight is cognitively demanding; accordingly, both indicators and display panel layout should be user-friendly to improve pilot-aircraft interaction. Poor pilot-interface

Abstract

Purpose

Real flight is cognitively demanding; accordingly, both indicators and display panel layout should be user-friendly to improve pilot-aircraft interaction. Poor pilot-interface interactions in aircrafts could result in accidents. Although a general reason of accidents is improper displays, relatively few studies were conducted on interfaces. This study aims to present an optimization model to create intuitively integrated user-friendly cockpit interfaces.

Design/methodology/approach

Subjectivity within most usability evaluation techniques could bring about interface design problems. A priori information about indicator’s possible locations may be available or unavailable. Thus different analytical approaches must be applied for modifications and new interface designs. Relative layout design (RLD) model was developed and used in new interface designs to optimize locations of indicators. This model was based on layout optimization and constructed in accordance with design requirements, ergonomic considerations with the pilot preferences. RLD model optimizes interface design by deploying indicators to the best locations to improve usability of display panel, pilot-aircraft interaction and flight safety.

Findings

Optimum interfaces for two problem instances were gathered by RLD model in 15.77 CPU(s) with 10 indicators and 542.51 CPU(s) with 19 indicators. A comparison between relative and existing cockpit interfaces reveals that locations of six navigation and four mechanical system indicators are different. The differences may stem from pilots’ preferences and relativity constraints. Both interfaces are more similar for the central part of the display panel. The objective function value of relative interface design (Opt: 527938) is far better than existing interface (737100). The RLD model improved usability of existing interface (28.61 per cent considering decrease in the objective function values from 737100 to 527938.

Practical implications

Future cockpit and new helicopter interface designs may involve RLD model as an alternative interface design tool. Furthermore, other layout optimization problems, e.g. circuit boards, microchips and engines, etc. could be handled in a more realistic manner by RLD model.

Originality/value

Originality and impact of this study related to development and employment of a new optimization model (RLD) on cockpit interface design for the first time. Engineering requirements, human factors, ergonomics and pilots’ preferences are simultaneously considered in the RLD model. The subjectivity within usability evaluation techniques could be diminished in this way. The contributions of RLD model to classical facility layout models are relativity constraints with the physical constrictions and ergonomic objective function weights. Novelty of this paper is the development and employment of a new optimization model (RLD) to locate indicators.

Details

Aircraft Engineering and Aerospace Technology, vol. 92 no. 3
Type: Research Article
ISSN: 1748-8842

Keywords

Article
Publication date: 13 February 2009

S.M. Zabed Ahmed, Cliff McKnight and Charles Oppenheim

The purpose of this article is to review the research on human‐computer interfaces for library‐based commercial online information retrieval (IR) systems.

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Abstract

Purpose

The purpose of this article is to review the research on human‐computer interfaces for library‐based commercial online information retrieval (IR) systems.

Design/methodology/approach

The review first focuses on basic interface issues for information retrieval such as interface style, end‐user searching, query formulation, relevance feedback and browsing. The second part deals with cognitive engineering in IR including mental models and individual differences. Finally, the topics on user interface engineering are covered. These include user interface guidelines, usability evaluation methods and interface engineering techniques.

Findings

The review shows that user interface design has received a limited attention from IR researchers. There is a need for adopting human‐computer interaction (HCI) techniques into IR interface designs, but this issue has not yet been fully recognised by the commercial database vendors and distributors. The paper recommends that applying HCI techniques could help in developing more usable IR interfaces.

Practical implications

The review identifies the main activities of a user‐centred design methodology and suggests that IR interface designers should use this method in future. This could have major implications in IR interface design for end‐user searching.

Originality/value

The review is the first to offer an overview of empirical research on IR interface design and IR usability engineering. Both IR researchers and practitioners may benefit from the description of previous research and the user‐centred design advocated by the current research.

Details

The Electronic Library, vol. 27 no. 1
Type: Research Article
ISSN: 0264-0473

Keywords

Article
Publication date: 8 November 2011

Galamoyo Male and Colin Pattinson

This paper aims to present part of the work of an ongoing research project that is looking at socio‐ cultural and technological developments from a mobile technology convergence…

3980

Abstract

Purpose

This paper aims to present part of the work of an ongoing research project that is looking at socio‐ cultural and technological developments from a mobile technology convergence view; in order to show how culturally aware convergence developments in mobile technology can be adopted and employed for the betterment of society.

Design/methodology/approach

The paper presents a scenario for a mobile technology enabled learning environment in support of the conventional learning approach with a focus on enabling parental involvement and contribution to the daily learning objectives of their children and hence enhancing a quality learning experience. It further critically discusses issues of interface design – at both the device and application levels – that will have an impact on the quality of e‐learning, with a focus on mobile technology.

Findings

The paper shows how interface design can positively enhance the quality defining characteristics of learning in an e‐learning environment. Ways of achieving these characteristics of learning through effective e‐learning are reported. This is done by addressing requirements for quality‐learning through effective interfacedesign considerations, towards meeting the overall quality requirements of learning that should be intrinsic to a holistic e‐learning environment. The value of human computer interaction and the critical factors of promoting productive interaction are addressed.

Research limitations/implications

There are several factors affecting quality of e‐learning as a tool and approach to flexible and independent learning. The advent and use of mobile technology has been investigated in this work from a socio‐cultural and technological perspectives in two continents. The limitations lie in the depth of investigations and how far the findings can be applied to the diversity of learners.

Practical implications

As the effects of cultures and the rapid technological advancements take toll on teaching and learning the findings reported in this paper have far reaching implications for learners from different cultures and also for attempts at bridging existing digital divide.

Originality/value

The approach adopted in the research is unique by virtue of new findings and ideas presented. The paper highlights the opportunities for mobile devices and technology to play a role in the development of communities through technology aided learning (e‐learning), with a focus on e‐learning systems and technology requirements for delivering a quality learning experience.

Article
Publication date: 8 May 2017

Dirk J. Primus and Euthemia Stavrulaki

This study applies a product centric view to examine three product development (PD) decisions that relate to a new product and its supply chain (SC): product design, sourcing…

Abstract

Purpose

This study applies a product centric view to examine three product development (PD) decisions that relate to a new product and its supply chain (SC): product design, sourcing strategy and product delivery strategy (PDS). The purpose of this paper is to expand the understanding of alignment decisions in this area to include concurrent compatibility between product design, SC strategy and market conditions.

Design/methodology/approach

The study leverages existing theory to identify the key dimensions of alignment between product design, SC strategy and market conditions in a conceptual model. Using survey data from 124 new PD projects collected from various industries, the authors then empirically test the impact of multiple alignment decisions on new product introductions (NPIs) performance.

Findings

The results suggest that one specific project-level design parameter (interface intensity) is a key alignment dimension for product design decisions. Specifically, the authors find that alignment between interface intensity and sourcing strategy, as well as between interface intensity and clock-speed improves NPI performance. Additionally, the authors find evidence that three-way alignment between PDS, interface intensity and market volatility will benefit NPI performance.

Research limitations/implications

Because the study is cross-sectional and conducted at the project level, future work should continue this line of inquiry with longitudinal exams and across a families of development projects.

Practical implications

The findings inform the deliberate management of the PD/SC interface and provide managers with quantitative benefits of concurrent alignment decisions.

Originality/value

This study identifies and addresses important deficits in the understanding of concurrent alignment between product design, SC strategy and market conditions.

Details

The International Journal of Logistics Management, vol. 28 no. 2
Type: Research Article
ISSN: 0957-4093

Keywords

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