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Article
Publication date: 15 October 2020

Qiuzhen Wang, Lan Ma, Liqiang Huang and Lei Wang

The purpose of this paper aims to investigate the effect of a model's eye gaze direction on the information processing behavior of consumers varying based on their gender.

Abstract

Purpose

The purpose of this paper aims to investigate the effect of a model's eye gaze direction on the information processing behavior of consumers varying based on their gender.

Design/methodology/approach

An eye-tracking experiment and a memory test are conducted to test the research hypotheses.

Findings

Compared to an averted gaze, a model with a direct gaze attracts more attention to the model's face among male consumers, leading to deeper processing. However, the findings show that when a model displays a direct gaze rather than an averted gaze, female consumers pay more attention to the brand name, thus leading to deeper processing.

Originality/value

This study contributes to not only the existing eye gaze direction literature by integrating the facilitative effect of direct gaze and considering the moderating role of consumer gender on consumer information processing but also the literature concerning the selectivity hypothesis by providing evidence of gender differences in information processing. Moreover, this study offers practical insights to practitioners regarding how to design appealing webpages to satisfy consumers of different genders.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-01-2020-0025

Details

Online Information Review, vol. 44 no. 7
Type: Research Article
ISSN: 1468-4527

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Article
Publication date: 3 June 2020

Marc van den Berg, Hans Voordijk and Arjen Adriaanse

The purpose of this study is to explore how demolition contractors coordinate project activities for buildings at their end-of-life. The organizations are thereby…

Abstract

Purpose

The purpose of this study is to explore how demolition contractors coordinate project activities for buildings at their end-of-life. The organizations are thereby conceptualized as information processing systems facing uncertainty.

Design/methodology/approach

A multiple-case study methodology was selected to gain in-depth insights from three projects with different end-of-life strategies: a faculty building (material recycling), a nursing home (component reuse) and a psychiatric hospital (element reuse). Using a theory elaboration approach, the authors sought to explain how and why demolition contractors process information for end-of-life coordination.

Findings

End-of-life strategies differ in the degree of building, workflow and environmental uncertainty posed to the demolition contractor. Whether or not a strategy is effective depends on the (mis)match between the specific levels of uncertainty and the adopted coordination mechanisms.

Research limitations/implications

The explanatory account on end-of-life coordination refines information processing theory for the context of (selective) demolition projects.

Practical implications

The detailed case descriptions and information processing perspective enable practitioners to select, implement and reflect on coordination mechanisms for demolition/deconstruction projects at hand.

Originality/value

Reflecting its dual conceptual-empirical and inductive-deductive focus, this study contributes with new opportunities to explain building end-of-life coordination with a refined theory.

Details

Construction Innovation , vol. 20 no. 4
Type: Research Article
ISSN: 1471-4175

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Article
Publication date: 1 March 2003

Yasin Sankar

The major principles for designing the learning organization as an information processing system are derived from systems paradigm, information theory, and cybernetics…

Abstract

The major principles for designing the learning organization as an information processing system are derived from systems paradigm, information theory, and cybernetics. The need for these principles is demonstrated by the information pathologies in the classical and contingency design of the organization and information imperatives for designing the organization for the information age. An information processing model that extends the classical and contingency principles for organizational design is developed to provide a new organization model for effective learning. The effectiveness of the learning organization can be partially attributed to the design of the organization as an information processing system. The organization learns, adapts, and responds to innovative change through its information subsystems.

Details

International Journal of Organization Theory & Behavior, vol. 6 no. 4
Type: Research Article
ISSN: 1093-4537

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Article
Publication date: 1 April 1980

JOHN WHITEHEAD

The ‘Office of the Future’, ‘Office Technology’, ‘Word Processing’, ‘Electronic Mail’, ‘Electronic Communications’, ‘Convergence’, ‘Information Management’. These are all…

Abstract

The ‘Office of the Future’, ‘Office Technology’, ‘Word Processing’, ‘Electronic Mail’, ‘Electronic Communications’, ‘Convergence’, ‘Information Management’. These are all terms included in the current list of buzz words used to describe current activities in the office technology area. Open the pages of almost any journal or periodical today and you will probably find an article or some reference to one or more of the above subjects. Long, detailed and highly technical theses are appearing on new techniques to automate and revolutionize the office environment. Facts and figures are quoted ad nauseam on the high current cost of writing a letter, filing letters, memos, reports and documents, trying to communicate with someone by telephone or other telecommunication means and, most significant of all, the high cost of people undertaking these never‐ending tasks. The high level of investment in factories and plants and the ever‐increasing fight to improve productivity by automating the dull, routine jobs are usually quoted and compared with the extremely low investment in improving and automating the equally tedious routine jobs in the office environment; the investment in the factory is quoted as being ten times greater per employee than in the office. This, however, is changing rapidly and investment on a large scale is already taking place in many areas as present‐day inflation bites hard, forcing many companies and organizations to take a much closer look at their office operations.

Details

Journal of Documentation, vol. 36 no. 4
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 2 October 2018

Dawn M. Russell and David Swanson

The purpose of this paper is to investigate the mediators that occupy the gap between information processing theory and supply chain agility. In today’s Mach speed…

Abstract

Purpose

The purpose of this paper is to investigate the mediators that occupy the gap between information processing theory and supply chain agility. In today’s Mach speed business environment, managers often install new technology and expect an agile supply chain when they press<Enter>. This study reveals the naivety of such an approach, which has allowed new technology to be governed by old processes.

Design/methodology/approach

This work takes a qualitative approach to the dynamic conditions surrounding information processing and its connection to supply chain agility through the assessment of 60 exemplar cases. The situational conditions that have created the divide between information processing and supply chain agility are studied.

Findings

The agility adaptation typology (AAT) defining three types of adaptations and their mediating constructs is presented. Type 1: information processing, is generally an exercise in synchronization that can be used to support assimilation. Type 2: demand sensing, is where companies are able to incorporate real-time data into everyday processes to better understand demand and move toward a real-time environment. Type 3: supply chain agility, requires fundamentally new thinking in the areas of transformation, mindset and culture.

Originality/value

This work describes the reality of today’s struggle to achieve supply chain agility, providing guidelines and testable propositions, and at the same time, avoids “ivory tower prescriptions,” which exclude the real world details from the research process (Meredith, 1993). By including the messy real world details, while difficult to understand and explain, the authors are able to make strides in the AAT toward theory that explains and guides the manager’s everyday reality with all of its messy real world details.

Details

The International Journal of Logistics Management, vol. 30 no. 1
Type: Research Article
ISSN: 0957-4093

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Article
Publication date: 4 October 2011

Yanfei Li, Shuntian Yao and Wai‐Mun Chia

The purpose of this paper is to investigate how information and communication technology (ICT) impacts firm performance, by changing the information processing ability of a firm.

Abstract

Purpose

The purpose of this paper is to investigate how information and communication technology (ICT) impacts firm performance, by changing the information processing ability of a firm.

Design/methodology/approach

It takes the firm as information processing unit to coordinate production in an industry with two‐stage production and demand uncertainty. ICT is assumed to improve the information processing ability. It models that, conditional on the structure of markets described by level of uncertainty, a firm with information processing ability comes into being endogenously from market‐coordinated production, with profit generated.

Findings

It is argued that the profit of the firm depends on both the structure of markets, and the firm's information processing ability. The improving information processing ability increases firm profitability as long as market‐coordinated production persists elsewhere. However, when the improving information processing ability enables enough firms to compete with no market‐coordinated production left, it decreases profitability of all firms. Finally, case studies on the wholesale and retail industry and the finance and insurance industry of ten OECD countries presents consistent evidence that ICT does not necessarily bring better performance.

Originality/value

This paper is an innovation based on several streams of literature to model a firm with the consideration of specialization, demand uncertainty, and information processing ability. It thus provides a different perspective on how ICT contributes to firm performance. It theoretically and empirically shows that such contributions are conditional on market structure of a certain industry.

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Article
Publication date: 10 August 2012

Casey G. Cegielski, L. Allison Jones‐Farmer, Yun Wu and Benjamin T. Hazen

The purpose of this paper is to employ organizational information processing theory to assess how a firm's information processing requirements and capabilities combine to…

Abstract

Purpose

The purpose of this paper is to employ organizational information processing theory to assess how a firm's information processing requirements and capabilities combine to affect the intention to adopt cloud computing as an enabler of electronic supply chain management systems. Specifically, the paper examines the extent to which task uncertainty, environmental uncertainty, and inter‐organizational uncertainty affect intention to adopt cloud computing technology and how information processing capability may moderate these relationships.

Design/methodology/approach

The paper uses a multiple method approach, thus examining the hypothesized model with both quantitative and qualitative methods. To begin, the paper incorporates a Delphi study as a way in which to choose a practically relevant characterization of the moderating variable, information processing capability. The authors then use a survey method and hierarchical linear regression to quantitatively test their hypotheses. Finally, the authors employ interviews to gather additional qualitative data, which they examine via use of content analysis in order to provide additional insight into the tenability of the proposed model.

Findings

The quantitative analysis suggests that significant two‐way interactions exist between each independent variable and the moderating variable; each of these interactions is significantly related to intention to adopt cloud computing. The qualitative results support the assertion that information processing requirements and information processing capability affect intention to adopt cloud computing. These findings support the relationships addressed in the hypothesized model and suggest that the decision to adopt cloud computing is based upon complex circumstances.

Research limitations/implications

This research is limited by the use of single key informants for both the quantitative and qualitative portions of the study. Nonetheless, this study enhances understanding of electronic supply chain management systems, and specifically cloud computing, through the application of organizational information processing theory. The authors’ mixed‐methods approach allowed them to draw more substantive conclusions; the findings provide a theoretical and empirical foundation for future research in this area, and also suggest the use of additional theoretical perspectives.

Practical implications

This study provides insight that can help supply chain managers to better understand how requirements, when coupled with capabilities, may influence the decision to adopt cloud computing as an enabler of supply chain management systems.

Originality/value

As an emerging technology, cloud computing is changing the form and function of information technology infrastructures. This study enhances the understanding of how this technology may diffuse within the supply chain.

Details

The International Journal of Logistics Management, vol. 23 no. 2
Type: Research Article
ISSN: 0957-4093

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Article
Publication date: 6 March 2009

Reijo Savolainen

The purpose of this article is to elaborate the picture of the processes of information use by comparing conceptualizations provided by the constructivist approach and the…

Abstract

Purpose

The purpose of this article is to elaborate the picture of the processes of information use by comparing conceptualizations provided by the constructivist approach and the human information processing approach.

Design/methodology/approach

The article is a conceptual analysis of major articles characterizing information use and human information processing in the fields of information studies and consumer research.

Findings

It is found that both research approaches share the assumption that interpreting, relating and comparing qualities of things is fundamental to the information use process.

Research limitations/implications

The picture of information use processes is based on the comparison of two research approaches only.

Originality/value

Compared to the numerous studies on information needs and seeking, the questions of information use have remained under‐researched. The study elaborates the conceptual picture of information use processes by identifying similarities and differences between two major research approaches.

Details

Journal of Documentation, vol. 65 no. 2
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 1 February 1993

BRIAN VICKERY and ALINA VICKERY

There is a huge amount of information and data stored in publicly available online databases that consist of large text files accessed by Boolean search techniques. It is…

Abstract

There is a huge amount of information and data stored in publicly available online databases that consist of large text files accessed by Boolean search techniques. It is widely held that less use is made of these databases than could or should be the case, and that one reason for this is that potential users find it difficult to identify which databases to search, to use the various command languages of the hosts and to construct the Boolean search statements required. This reasoning has stimulated a considerable amount of exploration and development work on the construction of search interfaces, to aid the inexperienced user to gain effective access to these databases. The aim of our paper is to review aspects of the design of such interfaces: to indicate the requirements that must be met if maximum aid is to be offered to the inexperienced searcher; to spell out the knowledge that must be incorporated in an interface if such aid is to be given; to describe some of the solutions that have been implemented in experimental and operational interfaces; and to discuss some of the problems encountered. The paper closes with an extensive bibliography of references relevant to online search aids, going well beyond the items explicitly mentioned in the text. An index to software appears after the bibliography at the end of the paper.

Details

Journal of Documentation, vol. 49 no. 2
Type: Research Article
ISSN: 0022-0418

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Article
Publication date: 2 July 2018

Roman Bartnik and Youngwon Park

Technologies change quickly in the automotive industry. This can provide opportunities to firms from emerging economies who try to enter the world stage of automotive…

Abstract

Purpose

Technologies change quickly in the automotive industry. This can provide opportunities to firms from emerging economies who try to enter the world stage of automotive production, provided they can react to this more nimbly than established competitors. How technological change affects the supply chain coordination of incumbents from developed economies and new entrants from emerging economies should strongly determine the speed of competitive reaction. By using the example of automotive transmission development, the purpose of this paper is to provide a conceptual model for the analysis and offer research propositions.

Design/methodology/approach

The authors build a conceptual model based on information processing theory and offer research propositions based on case study evidence of four automotive original equipment manufacturers (OEMs) and five suppliers.

Findings

The authors find symptoms of two larger trends: increasing specialization and technological linkages and a need to increase external supply chain integration beyond traditional structures. Comparing the effects on Japanese and German incumbents, the authors find that increasing external supply chain linkages proves to be harder for Japanese OEMs. Tight links and routines in the Japanese supply chain networks may harm OEM efficiency under the new technological conditions, e.g. the lack of complete part specifications and high demands for customization. Looking at effects on emerging market firms, Chinese OEMs use quasi-open modular production settings in transmission development and lean strongly on inputs from specialized foreign tier-one suppliers. Speed advantages must be weighed against long-term disadvantages of dependence and insufficient R&D investments.

Research limitations/implications

The study explores how technological change affects inter-firm development processes. The authors propose a framework and hypotheses based on information processing theory and link the findings to the discussion on the impact of national institutional context on supply chain coordination.

Practical implications

OEMs wanting to adapt complex existing internal structures to the changing demands for information processing should focus first on improving internal capacities by improving the amount and richness of information flow. Implementing new standards for simultaneous and standardized software development across the supply chain is a key point for this. A second step should be to boost the internal capacity to process higher richness of information, i.e. to understand the meta-knowledge necessary to integrate across technological areas in the development of electronic control units (ECUs).

Originality/value

The authors draw on original interview data in developed and emerging markets and information processing theory to explore the complexity of inter-firm coordination in automotive supply chains.

Details

Benchmarking: An International Journal, vol. 25 no. 5
Type: Research Article
ISSN: 1463-5771

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