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Article
Publication date: 1 April 1995

BLAISE CRONIN and CAROL A. HERT

Parallels between subsistence foraging and scholarly information seeking are described in the context of the World‐Wide Web. It is suggested that the prevailing information

Abstract

Parallels between subsistence foraging and scholarly information seeking are described in the context of the World‐Wide Web. It is suggested that the prevailing information retrieval paradigm lacks requisite variety to capture the complex of behaviours and stimuli that drives scholars' quests for new ideas and insights. The authors outline a variety of research questions suggested by extended use of the optimal foraging metaphor in relation to distributed multimedia information resources.

Details

Journal of Documentation, vol. 51 no. 4
Type: Research Article
ISSN: 0022-0418

Article
Publication date: 18 April 2023

Changyu Wang, Jin Yan, Lijing Huang and Ningyue Cao

Drawing on information foraging theory and the SERVQUAL model, this study built a research model to investigate the roles of middle-aged and elderly short-video creators' online…

Abstract

Purpose

Drawing on information foraging theory and the SERVQUAL model, this study built a research model to investigate the roles of middle-aged and elderly short-video creators' online attributes in attracting short-video viewers to be their followers.

Design/methodology/approach

Taking Douyin (a famous short-video platform in China) as an example, this study used a sequential triangulation mixed-methods approach (quantitative → qualitative) to examine the proposed model by investigating both creators and viewers.

Findings

Viewers who clicked the “like” button for the middle-aged and elderly creators' videos are more likely to follow the creators. Viewers will believe that middle-aged and elderly creators who received more likes are more popular. Thus, middle-aged and elderly creators with more likes usually have more followers. Viewers usually believe that middle-aged and elderly creators who more frequently publish professional and high-quality videos have invested more effort and who have official verification also have a high level of authority and are recognized by the platform. Thus, middle-aged and elderly creators with more professional videos and verification usually have more followers. Moreover, verification, the number of videos and the professionalism of videos can enhance the transformation of viewers who liked middle-aged and elderly creators' videos into their followers, and thus strengthen the positive relationship between the number of likes and the number of followers; however, the number of bio words will have an opposite effect.

Practical implications

These findings have implications for platform managers, middle-aged and elderly creators and the brands aiming to develop a “silver economy” by attracting more followers.

Originality/value

This study researches short-video platforms by using a mixed-methods approach to develop an understanding of viewers' decision-making when following middle-aged and elderly creators based on information foraging theory and the SERVQUAL model from the perspectives of both short-video creators and viewers.

Details

Information Technology & People, vol. 37 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Book part
Publication date: 10 July 2014

To examine how reading in electronic formats differs from traditional reading of print.

Abstract

Purpose

To examine how reading in electronic formats differs from traditional reading of print.

Design/methodology/approach

Concepts about digital print are discussed alongside research studies in fields related to multisensory technologies and electronic means of communication. A model of online reading is proposed integrating aspects of information foraging theory. Pedagogical applications are needed to integrate e-reading theory within classrooms.

Findings

With the varied text structures, directionality concerns, and interactive text features, our attention must turn to the theoretical foundations that underpin digital literacy learning today. Online foraging schemes can explain how information is sought and retrieved when reading new information from digital mediums.

Practical implications

Teachers must address the current, digital literacy needs of their students, thus preparing them for challenges in the 21st century. Varying text structures within digital formats as well as providing as-needed facilitation are the scaffolds that students need today. Using technologies such as digital games, tools, and contexts advances the mission of resource-based teaching and learning.

Details

Theoretical Models of Learning and Literacy Development
Type: Book
ISBN: 978-1-78350-821-1

Keywords

Article
Publication date: 10 July 2017

Jiqun Liu

The purpose of this paper is to build a unified model of human information behavior (HIB) for integrating classical constructs and reformulating the structure of HIB theory.

1917

Abstract

Purpose

The purpose of this paper is to build a unified model of human information behavior (HIB) for integrating classical constructs and reformulating the structure of HIB theory.

Design/methodology/approach

This paper employs equilibrium perspective from partial equilibrium theory to conceptualization and deduction, starting from four basic assumptions.

Findings

This paper develops two models to incorporate previous HIB research approaches into an equilibrium-analysis-oriented information supply-demand (ISD) framework: first, the immediate-task/problem-based and everyday life information-seeking (ELIS)-sense-making approaches are incorporated into the short-term ISD model; second, the knowledge-construction-oriented and ability-based HIB research approaches are elaborated by the long-term ISD model. Relations among HIB theories are illustrated via the method of graphical reasoning. Moreover, these two models jointly reveal the connection between information seeking in immediate problematic situations and long-term ability improvement.

Originality/value

The equilibrium framework enables future research to explore HIB from three perspectives: stages: group the classical concepts (e.g. anomalous state of knowledge, uncertainty) into different stages (i.e. start state, process, goal state) and see how they interact with each other within and across different stages; forces: explore information behaviors and information-related abilities as information supply and demand forces, and see how different forces influence each other and jointly motivate people to pursue the equilibriums between outside world and mental model; and short term and long term: study the connections between short-term information seeking and long-term ability improvement at both theoretical and empirical levels.

Details

Journal of Documentation, vol. 73 no. 4
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 9 September 2014

Nathan Lowrance and Heather Lea Moulaison

Readability applications are the software products designed to make online text more readable. Using information foraging theory as a framework, the purpose of this paper is to…

Abstract

Purpose

Readability applications are the software products designed to make online text more readable. Using information foraging theory as a framework, the purpose of this paper is to study the extent, if at all, using a readability application improves skimming comprehension in a low-clutter online environment. It also seeks to identify the perceived benefits or effects of using a readability application for skimming comprehension.

Design/methodology/approach

Ten participants skimmed two articles each, one in a low-clutter online document presentation environment, the other using an online readability application, as a timed, information foraging exercise. After reading each article, respondents answered true/false comprehension questions and follow up questions.

Findings

There was little difference in the comprehension of respondents after skimming in the two online documentation presentation environments. The readability environment was the preferred environment.

Practical implications

This study suggests that since participants claimed to prefer the text presentation of the readability application interface, interface designers may wish to create library interfaces for information seeking that follow the readability application format. Because some of the participants found themselves reading rather than skimming when using the readability application, readability for tasks other than skimming may be enhanced.

Originality/value

This is a practical study investigating an existing online readability application and its effects on an existing online reading environment as they pertain to information seeking behavior in general and to information foraging in particular.

Book part
Publication date: 10 February 2012

Yvonne Kammerer and Peter Gerjets

Purpose — To provide an overview of recent research that examined how search engine users evaluate and select Web search results and how alternative search engine interfaces can…

Abstract

Purpose — To provide an overview of recent research that examined how search engine users evaluate and select Web search results and how alternative search engine interfaces can support Web users' credibility assessment of Web search results.

Design/methodology/approach — As theoretical background, Information Foraging Theory (Pirolli, 2007; Pirolli & Card, 1999) from cognitive science and Prominence-Interpretation-Theory (Fogg, 2003) from communication and persuasion research are presented. Furthermore, a range of recent empirical research that investigated the effects of alternative SERP layouts on searchers' information quality or credibility assessments of search results are reviewed and approaches that aim at automatically classifying search results according to specific genre categories are reported.

Findings — The chapter reports on findings that Web users often rely heavily on the ranking provided by the search engines without paying much attention to the reliability or trustworthiness of the Web pages. Furthermore, the chapter outlines how alternative search engine interfaces that display search results in a format different from a list and/or provide prominent quality-related cues in the SERPs can foster searchers' credibility evaluations.

Research limitations/implications — The reported empirical studies, search engine interfaces, and Web page classification systems are not an exhaustive list.

Originality/value — The chapter provides insights for researchers, search engine developers, educators, and students on how the development and use of alternative search engine interfaces might affect Web users' search and evaluation strategies during Web search as well as their search outcomes in terms of retrieving high-quality, credible information.

Article
Publication date: 1 March 2005

Reinhold Decker, Ralf Wagner and Sören W. Scholz

This paper introduces a new approach for autonomous internet‐based environmental scanning, which combines concept of weak signals with “information foraging theory”.

4702

Abstract

Purpose

This paper introduces a new approach for autonomous internet‐based environmental scanning, which combines concept of weak signals with “information foraging theory”.

Design/methodology/approach

Early detection and rapid action with respect to developments in the operating environment is a prerequisite for successful marketing planning. Accordingly, this paper proposes a three‐stage process for overcoming practical obstacles to the detection and use of weak signals from the operating environment, in particular how to identify relevant and useful documents in harsh information environments such as the internet. Its functionality is demonstrated by means of a human‐machine experiment.

Findings

A framework based on information foraging theory is well suited to the task of determining the relevance of documents and facilitates the automation of information search processes. A prototype environmental scanning system of this type outperformed human experts in a typical scanning task.

Research limitations/implications

Embedding the detection of weak signals in a formal process permits intelligence gatherers to step beyond anecdotal evidence, and complements the current literature on weak signal detection with formal and systematic procedural guidelines.

Practical implications

The presented methodology facilitates both the selection and the structuring of information sources. This unburdens the managers and leaves time for important tasks such as the development of concrete marketing plans reacting to detected developments.

Originality/value

The paper provides a comprehensive framework for web‐based weak signal detection in business environments, and can be used as a starting point for the development of practicable environmental scanning systems.

Details

Marketing Intelligence & Planning, vol. 23 no. 2
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 4 November 2014

Stella D. Tomasi

The purpose of this paper was to study users’ behaviour when using different search engine results pages (SERPs) to identify what types of scents (cues) were the most useful to…

Abstract

Purpose

The purpose of this paper was to study users’ behaviour when using different search engine results pages (SERPs) to identify what types of scents (cues) were the most useful to find relevant information to complete tasks on the Web based on information foraging theory.

Design/methodology/approach

This study has designed three interface prototypes and conducted a qualitative study using the protocol analysis methodology. The subjects were recorded and videotaped to identify patterns of searching behaviours on visualization interfaces of SERPs.

Findings

The study found that users found titles of categories or websites, keywords of categories, orientation of results and animation are strong scents that users follow to help find information on SERPs. If certain scents are not used followed on an interface, then their strength will diminish. Furthermore, the study showed that simple scent trails are more important to users than complicated trails.

Originality/value

This study uses a qualitative approach to explore how users behave with different SERP formats, particularity a visualization format, and identify which scents on the interface are important for users to follow to successfully complete tasks on the Web.

Details

Journal of Systems and Information Technology, vol. 16 no. 4
Type: Research Article
ISSN: 1328-7265

Keywords

Article
Publication date: 8 January 2018

Helena Lee and Natalie Pang

The purpose of this paper is to examine the role of task and user’s topic familiarity in the evaluation of information patch (websites).

Abstract

Purpose

The purpose of this paper is to examine the role of task and user’s topic familiarity in the evaluation of information patch (websites).

Design/methodology/approach

An experimental study was conducted in a computer laboratory to examine users’ information seeking and foraging behaviour. In total, 160 university students participated in the research. Two types of task instructions, specifically defined and non-specifically defined (general) task types were administered. Mixed methods approach involving both quantitative and qualitative thematic coding were adopted, from the data of the questionnaire surveys and post-experiment interviews.

Findings

In the context of task attributes, users who conducted information seeking task with specifically defined instructions, as compared to the non-specifically defined instructions, demonstrated stricter credibility evaluations. Evidence demonstrated the link between topical knowledge and credibility perception. Users with topical knowledge applied critical credibility assessments than users without topical knowledge. Furthermore, the evidential results supported that the level of difficulty and knowledge of the topic or subject matter associated with users’ credibility evaluations. Users who have lesser or no subject knowledge and who experienced difficulty in the information search tended to be less diagnostic in their appraisal of the information patch (website or webpages). Users equipped with topical knowledge and who encountered less difficulty in the search, exhibited higher expectation and evaluative criteria of the information patch.

Research limitations/implications

The constraints of time in the lab experiment, carried out in the presence of and under the observation of the researcher, may affect users’ information seeking behaviour. It would be beneficial to consider users’ information search gratifications and motivations in studying information evaluations and foraging patterns. There is scope to investigate users’ proficiency such as expert or novice, and individual learning styles in assessing information credibility.

Practical implications

Past studies on information evaluation, specifically credibility is often associated with users’ characteristics, source, or contents. This study sheds light on the context of task type, task difficulty and topical knowledge in affecting users’ information judgement.

Originality/value

One of the scarce studies in relating task orientation, task difficulty and topical knowledge to information evaluations.

Details

Journal of Documentation, vol. 74 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 11 January 2016

Ayse Göker, Richard Butterworth, Andrew MacFarlane, Tanya S Ahmed and Simone Stumpf

Searching for appropriate images as part of a work task is a non-trivial problem. Journalists and copywriters need to find images that are not only visually appropriate to…

Abstract

Purpose

Searching for appropriate images as part of a work task is a non-trivial problem. Journalists and copywriters need to find images that are not only visually appropriate to accompany the documents they are creating, but are acceptably priced and licensed. The paper aims to discuss these issues.

Design/methodology/approach

A work-based study methodology and grounded theory are used to collect qualitative data from a variety of creative professionals including journalists.

Findings

The authors report the findings of a study to investigate image search, retrieval and use by creative professionals who routinely use images as part of their work in an online environment. The authors describe the commercial constraints that have an impact on the image users’ behaviour that are not reported in other more academic and lab-based studies of image use (Westman, 2009).

Practical implications

The authors show that the commercial image retrieval systems are based on document retrieval systems, and that this is not the most appropriate approach in the journalism domain.

Originality/value

The authors describe the properties of an “information expedition”; the image seeking behaviour exhibited by journalists in an online environment, and contend that it is significantly different to existing image seeking models which represent other user types.

Details

Journal of Documentation, vol. 72 no. 1
Type: Research Article
ISSN: 0022-0418

Keywords

1 – 10 of 761