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Purpose – We explore two characteristics of groups in today's work environments, membership dispersion and geographic dispersion, and the effects that these conditions have on group and organizational learning.

Approach – We integrate findings on group membership dispersion and geographic dispersion and develop predictions of dispersion's effects on group learning, incorporating the literature on knowledge transfer, transactive memory, turnover, and communication.

Findings – Members in multiple work groups, while exposed to knowledge from different areas, have weaker group identities and are more adversely affected by time constraints than members who belong to only one group. Group members can be dispersed sequentially through turnover, which creates more knowledge-retention problems than those experienced by stable groups. Members of geographically dispersed groups are in positions to integrate novel knowledge. The necessary use of technology to communicate, however, reduces the ability of geographically dispersed group members to convey ideas as effectively as their collocated counterparts. Geographically distributed group members experience less common ground and more difficulty in transferring knowledge, especially tacit knowledge, than their collocated counterparts.

Originality/value – We discuss how membership and geographic dispersion pose challenges to and provide opportunities for group learning. We suggest how learning within dispersed groups can be supported as well as what the future holds for the role of these groups in the new economy. The chapter concludes that although membership and geographic dispersion pose challenges to learning at the group level, these conditions enable learning at the level of the organization.

Despite increase in industry use of dispersed teams, understanding has lagged on how to manage knowledge effectively and efficiently in a dispersed structure. The main purpose of this paper is to map this domain by reviewing two streams of literatures ‐ the knowledge‐based view of the firm and the dispersed work. The aim, also, is to examine the implications of dispersed knowledge work on firms, especially knowledge intensive firms that are increasingly conducting dispersed work.

The literatures are reviewed and analyzed to examine why accessing and creating knowledge is problematic in dispersed work arrangements.

The findings raise the issue of understanding the important dynamics of the fit between the structure (dispersed versus face‐to‐face) and the strategy for managing dispersed knowledge (codification versus personalization strategy).

The paper is a useful resource for managers seeking to discern the social and technological interventions needed for conducting knowledge work in different types of knowledge‐intensive firms.

This paper is among the early works to organize the two streams of literatures. The paper shows that virtual work may not necessarily be virtuous for all kinds of dispersed knowledge work. In order to realize the virtues of geographic distance, firms need to consider their competitive strategies and their outcomes of interest.

This paper aims to highlight that there are different levels of analysis and that there are different types of influence on the choice of R&D location and organization. Specifically, the purpose of the paper is to identify geographically dispersing and contracting forces on R&D activities, which helps bring together these two theoretical fields.

A case study approach is chosen, as data are obtained from multiple levels and perspectives. Through theoretical sampling, 47 cases were identified, and 14 selected to be included in the study. The main source of information was semi‐structured interviews.

Four dispersing and contracting forces were identified as being the most influential on the choice of a company's R&D location. The four forces each have different implications at different levels of analysis (strategic, organizational and project levels) and lead to different geographical results concerning a company's R&D location.

The paper is based on a limited sample.

R&D organization and localization are an area with different consequences, depending on which organizational level is involved and the perspective taken.

The paper brings together two schools of thought (globalization literature and communication theory) and, by doing so, improves the understanding of a complex phenomenon and reduces the risk of drawing faulty conclusions.

The importance of the supply network to firm performance is well documented. Until now, the firm and its suppliers have been conceptualized as single entities. Yet, multinational corporations (MNCs) are composed of a complex, geographically dispersed internal network of subsidiaries. The supply and internal networks are inherently linked. The purpose of this study is to investigate the impact of the interaction of these networks on firm-level financial performance.

Building on supply network, internal network and dual embeddedness research, the authors investigate the interaction of these networks using supply network data from FactSet and internal network data from Orbis. We assess the impact at the MNC level, using measures of firm-level financial performance, physical proximity between the two networks and geographic dispersion of the internal network.

The results show that the performance effect of physical proximity of the firm with its supply network is negatively moderated by the geographic dispersion of the firm's internal network. This effect can be traced back to the diminishing marginal profitability of a firm's assets. Moreover, the benefits of dual embeddedness to the individual subsidiary come at a cost at the firm-level due to the operational challenges of managing a complex subsidiary network.

This study is the first to investigate the supply and internal networks of MNCs simultaneously.

The paper extends supply network literature by considering the internal network of the focal firm and its suppliers. This paper is one of the first studies that offer an understanding of the interaction between supply and internal networks of a focal firm and the effect on financial performance.

Presents a framework for explaining the relationship between strategy, structure, and logistics in the context of a changing environment. In response to new competitive pressures, a manufacturing enterprise is emerging in which resources may now be dispersed worldwide. As distances between production facilities and pressures for fast delivery increase, the coordination of these dispersed manufacturing resources becomes a critical activity. Argues that logistics is well‐positioned to assume a unique role in bridging strategy and structure in the new manufacturing environment. Develops a new model of the strategy‐structure relationship that recognizes the integral role that logistics will play in creating the “fit” necessary to achieve competitive success. The framework suggests that performance will be higher when the firm’s strategy and structure are consistent with the strengths inherent in the firm’s logistics choices.

Memorial University of Newfoundland, based in St. John's, is the single university in the Province of Newfoundland and Labrador. The Faculty of Business Administration is the largest concentration of resident business educational and management development expertise. In 1980, the Faculty established the Center for Management Development with the role to coordinate its non‐credit, continuing professional business educational and management training and development activities. The mandate of the Center is the development and delivery of continuing entrepreneurship and business management education programmes for the public, and for practising managers in business, government and other organisations in the province — it is to develop management in Newfoundland and Labrador. As part of the Faculty of Business Administration, the Center exists to provide management development offerings where they are most needed, and not solely on the basis of commercial profitability.

Meetings can serve the important role of facilitating communication and coordination for systems of teams known as “multiteam systems” (MTSs) that work interdependently to achieve grand societal challenges. Given that MTSs often appear in complex, ambiguous, urgent, and multifaceted task contexts, the MTSs require effective, and efficient but thorough, communication within and between teams in order to achieve shared goals. However, the extant literature regarding the science of meetings has left much to be explored in regard to the inter- and intrateam influences and impacts. This chapter considers the significance of meetings and their practical value in facilitating MTS processes and performance by leveraging what is known thus far regarding MTS structural attributes, their value, their challenges, and opportunities, integrating this foundation with the broader science of meetings. Building on this rationale, the authors move toward empirically and theoretically derived considerations for how meetings may best be designed, facilitated and utilized for MTS effectiveness, as guided by our current understanding of critical MTS attributes.

Virtual teams had become a fundamental way to conduct business for organizations to remain competitive and sustain in a global environment. Organizations which willing to understand what makes virtual teams more effective can likely accrue positive results from virtual teams. Hence, the purpose of this paper is to investigate what are the factors that impact the performance of virtual team. This study highlights factors that influence virtual team performance, which not been widely studied in developing countries (i.e. Malaysia). This study tests the impact of six factors (coordination, communication, relationship building, cohesion, trust and reward) on team performance.

A quantitative approach via self-administered questionnaire was adopted. A total of 205 questionnaires were successfully collected at the end of the data collection. Structural equation modelling using partial least squares approach (i.e. ADANCO 2.0 software) was then used to assess the relationships among variables in the virtual team.

After ensuring the data have acceptable reliability and validity, structural model assessment was performed to test the hypotheses. The results indicated that a significant and positive relationship exists between communication, relationship building, cohesion and trust towards team performance. On the other hand, no significant relationship was found between coordination and reward towards team performance.

First, the study may be slightly biased due to the differences in the size of the multinational companies. The result might tend to represent the bigger companies where more virtual teams are available for sampling of this study. Second, the duration of virtual team (long-term and short-term) and the number of sites in the team should be clearly identified. The respondents might have very different experiences and perceptions in different settings of virtual team environment. Therefore, taking care of these characteristics would have provided a more detailed and comprehensive understanding of factors influencing virtual team performance in Malaysia.

The findings from this study can serve as guideline for managers to manage the virtual teams effectively, as well as to optimizes the resources usage and implement the most efficient tools of communication, and subsequently improve the overall efficiency of the teams. This study is useful for researchers, managers and organizations to highlight the factors that contribute to virtual team performance.

The present study has not only extended the use of Media Richness Theory in the context Virtual Team Performance in a developing country but also broadened the previous study through inclusion of other crucial factor, namely, Reward. Given the significant role in the Global marketplace, the understanding of factors influencing virtual team performance in Malaysia using the extended theory of Media Richness would contribute knowledge not only to technology management but also to manufacturing service industry.

Based upon a study of between fifty to sixty case examples of new venture start‐ups, the author presents a screening procedure for entrepreneurs to use when evaluating whether a proposed low‐budget marketing strategy for a new venture shows promise of being successful. The procedure consists of four sets of screening conditions. A well‐designed marketing strategy should have a reasonably good chance of being successful if it (1) will tightly integrate the product/service and price offerings, the intended distribution method, and the intended promotion plan with the new venture’s designated target market, (2) will encounter no serious marketing strategy execution difficulties which cannot be resolved, (3) uses marketing concepts which can be executed with a small marketing budget, and (4) displays three characteristics believed to be strongly associated with marketing strategies that are successful over the long term.