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Abstract

Details

Central Bank Policy: Theory and Practice
Type: Book
ISBN: 978-1-78973-751-6

Article
Publication date: 1 June 2001

Jennifer Thornton and Lesley White

This research examined the survey responses of 801 financial customers who provided information regarding their usage of, and attitudes towards, financial distribution channels

5203

Abstract

This research examined the survey responses of 801 financial customers who provided information regarding their usage of, and attitudes towards, financial distribution channels. The study found that there were distinctive segments within the financial market that had significantly different levels of usage of financial distribution channels. Financial customers were asked to indicate their orientation towards convenience, service, technology, computers, change, knowledge about methods of accessing money, and confidence in using electronic banking. Financial customers’ usage of human tellers, automated teller machines, electronic funds transfer at the point of sale, credit cards, cheques, Internet banking and telephone banking was investigated, and this information was used to determine if relationships exist between customer orientations and the usage of financial distribution channels. Further results and implications of the study for financial services are addressed.

Details

Journal of Services Marketing, vol. 15 no. 3
Type: Research Article
ISSN: 0887-6045

Keywords

Article
Publication date: 23 May 2022

Peipei Liu and Wei-Qiang Huang

This study is the first that aims to investigate international transmission channels of sovereign risk among G20 and explore its influential factors by applying the…

Abstract

Purpose

This study is the first that aims to investigate international transmission channels of sovereign risk among G20 and explore its influential factors by applying the multidimensional SAR model.

Design/methodology/approach

Multiple spatial weight matrices can capture the contiguity of spatial units from various dimensions, which could be exploited to improve the precision of inference as well as prediction accuracy. To the best of the authors’ knowledge, this is the first study to investigate international transmission channels of sovereign risk among G20 and explore its influential factors by applying the multidimensional SAR model.

Findings

With network structure analysis, this study finds that they contain different information content from the perspective of graphical display, node strength and correlation. Developed and emerging countries all play major roles in trade connection, while only developed countries play major roles in financial linkage. Second, by applying the multidimensional SAR model, only the spatial autocorrelation coefficients for trade and financial linkages are significant during the full sample period, which is in sharp contrast to published studies using the SAR model with a single matrix. Third, the spillover channels that play major roles in various periods are different. Only trade channel plays a role during crisis periods and it is the most important. Fourth, the spatial correlation among countries greatly amplifies the shock’s impacts on one market. And spatial effect for developed countries is larger than those for emerging countries, while the mean spatial effect of a unit shock in the USA on emerging countries is slightly greater than that on developed countries.

Originality/value

Multiple spatial weight matrices can capture the contiguity of spatial units from various dimensions, which could be exploited to improve the precision of inference as well as prediction accuracy. To the best of the authors’ knowledge, this is the first study to investigate international transmission channels of sovereign risk among G20 and explore its influential factors by applying the multidimensional SAR model.

Details

International Journal of Emerging Markets, vol. 18 no. 12
Type: Research Article
ISSN: 1746-8809

Keywords

Book part
Publication date: 23 May 2019

Konstantin V. Krinichansky and Bruno S. Sergi

This chapter examines the effects of financial deepening on the sources of economic growth in Russia. Previous empirical literature based on cross-country studies presented the…

Abstract

This chapter examines the effects of financial deepening on the sources of economic growth in Russia. Previous empirical literature based on cross-country studies presented the evidence that in developing countries financial development affects capital accumulation more than productivity growth. We tested this proposition with panel data from 75 regions of Russia’s regions between 2008 and 2015 using system generalized method of moments techniques. Our results are not consistent with this proposition: the effect of finance on output growth occurs primarily through productivity; the positive influence of finance on capital accumulation is less significant, which is more typical for developed countries. This outcome can be explained by the fact that structural problems in Russia and developed countries are somewhat similar. More helpful for Russian economy are tools that would help business get a more profound effect from efforts to promote innovation and boost productivity than from increasing investment by expanding credit.

Article
Publication date: 15 January 2020

Atul Mehta and Joysankar Bhattacharya

The study aims to understand how various channels of financial sector development affect the income inequality across Indian states and whether the inequality widening or…

Abstract

Purpose

The study aims to understand how various channels of financial sector development affect the income inequality across Indian states and whether the inequality widening or narrowing hypothesis of financial development may be confirmed at a sub-national level.

Design/methodology/approach

Using state-wise annual data for the period from 1999-2000 to 2011-2012, a panel data analysis using generalised method of moments (GMM) estimator is conducted for a sample of 15 major Indian states.

Findings

The results confirm the inequality widening hypothesis of financial sector development in India. While each channel affects different section of the population in a different way, their overall effect on the income inequality remains unfavourable.

Originality/value

This paper is the first ever study to provide a comparative empirical evidence for the effect of each channel of financial development on the income inequality in India. The results provide significant insights to the policymakers, practitioners and academia in the financial sector with respect to the efficiency of each channel of financial development in bridging the gap between the poor and rich.

Details

Journal of Financial Economic Policy, vol. 12 no. 4
Type: Research Article
ISSN: 1757-6385

Keywords

Article
Publication date: 1 July 2002

Nancy Jo Black, Andy Lockett, Christine Ennew, Heidi Winklhofer and Sally McKechnie

With channels of distribution changing rapidly and multi‐channeling becoming increasingly widespread, studies of consumers will need to focus not just on understanding product…

10601

Abstract

With channels of distribution changing rapidly and multi‐channeling becoming increasingly widespread, studies of consumers will need to focus not just on understanding product choice, but also on understanding the reasons for channel choice. Although the choice of individual channels and the adoption of new channels has been researched, there is little to suggest that we have a more general understanding of why consumers, although purchasing essentially similar products, use some channels rather than others. Using the example of financial services, where multi‐channeling has been the norm for some time, this paper reports on an exploratory study to identify those factors which influence channel choice. Based on the results of focus group discussions, the paper argues that channel choice in financial service can usefully be conceptualised as being determined by consumer, product channel and organisational characteristics, with product‐channel interactions and consumer‐channel interactions being particularly important.

Details

International Journal of Bank Marketing, vol. 20 no. 4
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 1 June 1984

William L. Cron and Michael Levy

The relationship between functional participation and several measures of channel member financial performance are evaluated. Channel theory suggests that greater participation in…

Abstract

The relationship between functional participation and several measures of channel member financial performance are evaluated. Channel theory suggests that greater participation in channel functions should be positively associated with channel member compensation. Support for the theory was found for gross margins and total operating expenses. However, return on assets were not found to be positively related to channel function participation.

Details

International Journal of Physical Distribution & Materials Management, vol. 14 no. 6
Type: Research Article
ISSN: 0269-8218

Article
Publication date: 1 June 2002

Barry Howcroft, Robert Hamilton and Paul Hewer

This paper seeks to develop our understanding of consumer attitudes towards bank delivery channels. Accordingly, a questionnaire was designed to obtain information about which…

10060

Abstract

This paper seeks to develop our understanding of consumer attitudes towards bank delivery channels. Accordingly, a questionnaire was designed to obtain information about which delivery channels consumers had used when acquiring four types of financial service. This information was then contrasted with data on how these consumers would acquire the same services if they had to purchase them again at some time in the future. The questionnaire also obtained information about the factors which consumers believed to be important in encouraging and discouraging the adoption of home‐based banking. In concluding, the paper discusses and assesses some of the strategic implications of the study’s findings for financial service providers.

Details

International Journal of Bank Marketing, vol. 20 no. 3
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 5 January 2021

Mónika Anetta Alt, Zsuzsa Săplăcan, Botond Benedek and Bálint Zsolt Nagy

Digital technology is revolutionizing insurance distribution allowing the insurer companies to reach customers via multichannel. The aim of this study is to segment potential…

2222

Abstract

Purpose

Digital technology is revolutionizing insurance distribution allowing the insurer companies to reach customers via multichannel. The aim of this study is to segment potential customers of life insurance based on their information search, purchasing channels and personal characteristics in the digital environment.

Design/methodology/approach

The study uses cross-sectional research survey. In total, 422 questionnaires were collected through a convenience sample of the Romanian population. The data was segmented based on consumer information touchpoints (online vs offline), purchase channel preference (offline by a professional vs online by a standardized platform) and personal characteristics (age, marital status and children).

Findings

The channel segmentation analysis revealed that information channel preferences are the most important clustering variables, followed by purchase channel preferences, marital status, having children and age. Four distinct segments were identified: young fully offliners (23.7%), mature fully offliners (31.5%), committed online searchers (23.2%) and cross-channel onliners (21.6%).

Practical implications

Insurance companies should adapt their communication and distribution strategy based on multichannel segmentation and should focus on digital touchpoints with costumers.

Originality/value

Firstly, the paper reveals multichannel and hybrid segmentation for life insurance. Secondly, it extends the already studied retail channels with search engines and companies' websites. Thirdly, it extends the behavioural variables for channel segmentation with technology acceptance behaviour, attitude towards life insurance, knowledge about life insurance, attitude towards personal selling and quality appraisal of online information sources.

Details

International Journal of Retail & Distribution Management, vol. 49 no. 5
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 23 November 2020

Hamad Omar Bakar, Zunaidah Sulong and Mohammad Ashraful Ferdous Chowdhury

This paper aims to investigate the effect of financial development (FD) on economic growth and growth-enhancing transmission channels for the sub-Saharan African (SSA) region in…

Abstract

Purpose

This paper aims to investigate the effect of financial development (FD) on economic growth and growth-enhancing transmission channels for the sub-Saharan African (SSA) region in three different periods: the pre-Millennium Development Goals (MDGs) era (1990–1999), during the MDGs (2000–2017) era and the main period (1990–2017).

Design/methodology/approach

The study used the system generalized method of moments (SGMM) approach on 45 SSA countries from 1990 to 2017, using the data collected from the World Bank and the International Monetary Fund (IMF).

Findings

The long-run effect of the study showed mixed results in pre-MDGs and during MDGs periods but was positive in the main period. For growth-enhancing transmission channels, the results were mixed, although in many cases, institutional (INST) quality, human capital (HC) and foreign direct investment (FDI) were the main transmission channels.

Research limitations/implications

Some of the countries were dropped from the analysis due to data inadequacy.

Practical implications

The empirical results of this study provide evidence that the financial sector has robust positive effect throughout 1990–2017. Furthermore, the financial sector depends on several factors to improve economic growth. The SSA region has to focus on improving HC, INST quality in terms of good governance and create environment that is attractive to FDI since they were the main growth-enhancing channels.

Originality/value

Most of the studies in SSA countries assessed the direct effect of FD on economic growth without considering its transmission channels in different time frames. Moreover, they often used specific variables but not the financial index. This study extended the scope by considering various financial sector transmission channels, in different time periods and the financial index.

Details

International Journal of Emerging Markets, vol. 17 no. 3
Type: Research Article
ISSN: 1746-8809

Keywords

1 – 10 of over 54000