Search results

This paper aims to investigate the influence of socially- responsible human resource management (SRHRM) on employee fears of external threats during the COVID-19 outbreak, based on social support and event system theories. COVID-19 caused sharp profit declines and bankruptcies of hotels, restaurants and travel agencies. In addition, employees faced threats to their health and job security. How to overcome employee anxieties and fears about the negative impacts of this crisis and promote psychological recovery is worthy of attention from researchers and practitioners. This research investigated the impacts of SRHRM on employee fears through organizational trust, with the COVID-19 pandemic playing a moderating role between SRHRM and employee fears.

The hypotheses were tested through multiple linear regression analysis based on a survey of 408 employees in hospitality and tourism firms in China. Qualitative data were also gathered through interviews with selected managers.

The results showed that SRHRM had a negative influence on employee fears of external threats by enhancing trust in their organizations. In addition, the strength of the COVID-19 pandemic positively moderated the effect of SRHRM on employee fears. When the pandemic strength was more robust, the negative effects of SRHRM on employee fears were more significant.

This research illustrated the contribution of SRHRM in overcoming employee fears of external threats in the context of COVID-19. It shed light on the organizational contribution of SRHRM to hospitality and tourism employee psychological recovery during the crisis.

This research explored strategic HRM by examining the effects of SRHRM on employee fears in the midst of a severe crisis, specifically COVID-19. The moderation effect of event strength and mediation effect of organizational trust were tested. It is of great value for hospitality and tourism firms to foster employee psychological recovery during a crisis such as COVID-19.

During COVID-19 pandemic, the use of social media enhances information exchange at a global level; therefore, customers are more aware and make backup plans to take optimal decisions. This study explores the customer psychology of impulse buying during COVID-19 pandemic.

The researcher, being a social constructionist, aims at understanding social patterns in impulsive buying strategies during COVID-19 pandemic. Forty UK consumers were participated using the telephonic interview method with the purpose to maintain social distancing practices.

Results revealed that vulnerable group of people, fear of illness, fear of empty shelves, fear of price increase and social inclination to buy extra for staying at home, increased panic impulsive buying behaviour among customers. Many people socially interpreted the evidence of death rate and empty shelves, which led to more disinformation, rumours and sensationalism, which increased customers' impulsive buying behaviour. Finally, risk of going outside, COVID-19 outbreak among employees of local retail stores, and health professionals' recommendations to stay at home, led to impulsive buying behaviour.

This study has constructed a research framework of customer psychology of impulse buying based on the results of this study and fear and perceived risk theories. The study also explains how the fear of fear, risk perception and conformist tendency enhanced impulsive buying during COVID-19 pandemic. This study has discussed specific implications for retailers.

The current study investigated fear of crime and perceived risk of victimisation in a general population sample of gay and heterosexual men in the United Kingdom. 55 gay and 57 heterosexual men were recruited via opportunity sampling, in Manchester, north‐west England. They were required to complete a questionnaire asking about their fear of becoming a victim of several different types of crime, their perceived risk of victimisation, types of avoidance behaviours in which they partake, and experiences of crime.Results indicated that gay men had higher levels of fear and perceived risk of victimisation than heterosexual men, for most crimes tested. Avoidance of crime, and personal experience of victimisation significantly related to both fear of crime and perceived risk of victimisation. Risk of victimisation, being gay, previously having been victimised and experience of incivilities were highlighted as key factors predicting levels of fear.In conclusion, methodological issues and future research are considered.

The purpose of this paper is to explore the impact of fear of crime on consumer shopping intentions at a secondary business district in the USA.

Qualitative methodologies are used to first develop factors associated with fear of crime. These factors are then tested quantitatively with a sample of residents from a community bordering an established secondary shopping district. The model, which also includes behavior and subjective social norms as explanatory variables, is tested using multiple ordinary least square regression.

Only a single factor associated with fear of crime (which includes measures of vagrancies, lighting, and cleanliness) is found to be significantly related to shopping intentions. The findings do not differ between males and females. The remaining five factors associated with fear of crime are not significantly related to shopping intentions.

The paper is limited to a single location and measures shopping intentions but not actual shopping activity. Future research can build in these two areas.

Retailers located in older shopping districts are challenged to renew interest among shoppers. This paper suggests that by focusing on a few key environmental characteristics, retailers can reduce the fear of crime and improve consumers' shopping intentions.

Given the many older, secondary shopping districts, this paper is one of a few to link specific shopping district characteristics to fear of crime and shopping intentions.

Fear appeals in advertising communication are considered by advertisers when other types of advertising appeals do not achieve expected effects. Fear appeals, by arousing the fear that something may threaten consumers’ present lives, are often adopted to persuade individuals to take a particular action. Although this topic has been widely studied, the internal operation mechanism of fear appeals in consumers has not been fully understood or agreed upon.

Three experiments were conducted where the type of fear appeal was manipulated (i.e. physical fear appeal or social ear appeal), as well as consumers’ consideration of future consequences (CFC) and mental imagery approaches.

This study examined the effects of fear appeal on mental imagery fluency and how it affects advertising effectiveness and the moderating effect of consumers’ CFC were discussed. When receiving advertisements with physical fear appeals, consumers with low CFC had greater mental imagery fluency than did those with high CFC. Furthermore, consumers’ purchase intentions could be improved by increasing consumers’ mental imagery fluency on fear appeal. Therefore, the interaction between fear appeal and CFC on purchase intention was mediated by mental imagery fluency. This study found that consumers responded differently to fear appeal advertising when they engaged in different mental imagery approaches.

The present study adds to social marketing literature by showing how consumers’ mental imagery fluency influence the fear appeal effectiveness, and this study’s results also enable social marketers to understand the two factors (i.e. consumers’ CFC level and mental imagery approaches) that affect the influence of fear appeals on consumers’ purchase intentions. Moreover, social marketers are recommended to provide consumers with advertising information by using various message types to facilitate consumers’ imagination of advertising appeals. This heightens the importance of consumers’ acceptance and absorption of advertising content, in turn, strengthening their purchase intentions.

The incidents of elder victimisation and cases of victimisation, in general, are increasing fast in the society. These incidents have had negative impact on the sense of well-being and way of life of the older people. Therefore, fear of crime is being considered as a most concerning psycho-social problem amongst the older people in contemporary time. The purpose of this study is to understand the impact of crime rate on the well-being of the older people and examine the linkage between psychological factors and fear of crime amongst the older people.

The present study is based on the mixed method approach and an exploratory research designed applied to conduct the study. The field survey has been done from October 2012 to January 2013 on a sample of 220 older people of rural and urban areas of Lucknow in the state of Uttar Pradesh through purposive sampling. For the study, researcher has interviewed 137 male older people and 83 female older people through interview schedules and case studies. The data have been analysed through descriptive and narrative analysis.

The study finds that those older people have direct or indirect experience of victimisation, they have anxiety and feel insecurity that someone can victimise them. The study also finds that the happiness of older people is more affected due to anxiety and phobia and have higher level of feeling of fear of crime in their neighbourhood and home. The study also finds whenever anti-social elements are active in the neighbourhood and they commit crimes, fear of crime and anxiety grasp the older people to a large extent causing a fracture in their psychological well-being.

This work is the original work of researcher. This paper is related to the researcher’s PhD dissertation work. This paper talks about how the psychological well-being of older people affects due to nature of crime in neighbourhood, phobia of crime and anxiety due to criminal activities.

Guided by Ericson’s counter-law analytic, the focus of this paper is how peace bonds erode traditional criminal law principles to govern uncertainty and provide applicants with a “freedom from fear” (Ericson, 2007a). Peace bonds permit the courts to impose a recognizance on anyone likely to cause harm or “personal injury” to a complainant. This paper conducts a critical discourse analysis to answer the question: how and to what extent are peace bonds a form of counter-law? Facilitated by the erosion of traditional criminal law principles and rationalized under a precautionary logic, proving that a complainant is fearful through a peace bond can result in the expansion of the state’s capacity to criminalize and conduct surveillance.

This chapter explores military women’s fear of sexual assault, especially while deployed overseas, the strategies they use to manage those fears, and the health consequences of both their fears and their strategies for reducing them.

Data come from 25 in-depth, semi-structured qualitative interviews conducted in 2012 and 2013 with women veterans and military members. All participants were under age 45 and had deployed to Iraq or Afghanistan at some point.

Surprisingly, 44% reported neither concern about sexual assault nor any special strategies taken to prevent it. In contrast, another 44% reported both concern about sexual assault and special strategies taken to prevent it. Finally, 12% reported no special concerns about sexual assault due to the strategies they took to prevent it. For these latter two groups, rape-preventions strategies and the fears that led to them could contribute to lack of exercise, sleep difficulties, anxiety, depression, or post-traumatic stress disorder.

This research is based on a small and non-random sample which over-represents southwestern residents, whites, Army members, and commissioned officers, and under-represents African Americans, Navy members, noncommissioned officers, and enlisted personnel. As a result, it cannot be used to extrapolate to the population more generally. It also focuses solely on women’s experiences, due to their greater risk of assault, although men’s experiences with sexual trauma certainly deserve further study. Finally, the research relied on only one coder, which may have reduced reliability. However, it is less likely to have reduced validity compared to studies utilizing multiple coders, since such studies typically use coders who either share or have been trained to use the main authors’ intellectual perspectives.

Previous research has looked at the effect of sexual assault on female military members. This chapter extends that research by exploring how fear of rape can affect female military members even if they are not themselves assaulted, with a special focus on its health effects. In addition, previous research on fear of rape in the general population has focused on its social effects. This chapter suggests the need for further research on potential health effects of fear of rape in the general population.

This chapter explores how Cypriot lecturers perceive and experience fear while being at work. Drawing on the lens of interpretive inquiry, data were collected through interviews with 19 lecturers. Analysis focused on experiences of workplace fear offering rich insights into characteristics of fear, eliciting events, and coping ways. Findings help to unveil the specific events that lead to fear in the Cypriot universities, and the ways lecturers manage their fearful experiences. The study contributes to the study of discrete emotions, by empirically examining fear’s own storyline through the workers’ own perspectives, within a specific context.

Organizational behavior scholars have long recognized the importance of a variety of emotion-related phenomena in everyday work life. Indeed, after three decades, the span of research on emotions in the workplace encompasses a wide variety of affective variables such as emotional climate, emotional labor, emotion regulation, positive and negative affect, empathy, and more recently, specific emotions. Emotions operate in complex ways across multiple levels of analysis (i.e., within-person, between-person, interpersonal, group, and organizational) to exert influence on work behavior and outcomes, but their linkages to human resource management (HRM) policies and practices have not always been explicit or well understood. This chapter offers a review and integration of the bourgeoning research on discrete positive and negative emotions, offering insights about why these emotions are relevant to HRM policies and practices. We review some of the dominant theories that have emerged out of functionalist perspectives on emotions, connecting these to a strategic HRM framework. We then define and describe four discrete positive and negative emotions (fear, pride, guilt, and interest) highlighting how they relate to five HRM practices: (1) selection, (2) training/learning, (3) performance management, (4) incentives/rewards, and (5) employee voice. Following this, we discuss the emotion perception and regulation implications of these and other discrete emotions for leaders and HRM managers. We conclude with some challenges associated with understanding discrete emotions in organizations as well as some opportunities and future directions for improving our appreciation and understanding of the role of discrete emotional experiences in HRM.