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Work experience is increasingly seen as an important complement to traditional higher education. There are a variety of forms of these educational programs, such as internships, sandwich programs, field work, and cooperative education, that are referred to generically as Work-Integrated Learning (WIL). As yet, however, there is relatively little research on the concept of work experience and considerable inconsistency in its definition and measurement. This chapter describes some of the research and writing from the industrial and organizational psychology field and its relevance to WIL. Based on the previous work, a model of work experience, specifically developed to aid our understanding of the role of work experience in WIL, is proposed. Three dimensions are suggested: level of specificity (task, job, organization, and career), measurement mode (number, time, relation to program, density, timing, and type), and version of WIL (cooperative education, sandwich, etc.). The model also includes individual factors and contextual factors as influences on work experience. Both immediate and secondary outcomes are described. Finally, the applicability of the model to several examples of WIL research are discussed and suggestions for future research are offered.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

The concept and practice of e-services has become essential in business transactions. Yet there are still many organizations that have not developed e-services optimally. This is especially relevant in the context of Indonesian Airline companies. Therefore, many airline customers in Indonesia are still in doubt about it, or even do not use it. To fill this gap, this study attempts to develop a model for e-services adoption and empirically examines the factors influencing the airlines customers in Indonesia in using e-services offered by the Indonesian airline companies. Taking six Indonesian airline companies as a case example, the study investigated the antecedents of e-services usage of Indonesian airlines. This study further examined the impacts of motivation on customers in using e-services in the Indonesian context. Another important aim of this study was to investigate how ages, experiences and geographical areas moderate effects of e-services usage.

The study adopts a positivist research paradigm with a two-phase sequential mixed method design involving qualitative and quantitative approaches. An initial research model was first developed based on an extensive literature review, by combining acceptance and use of information technology theories, expectancy theory and the inter-organizational system motivation models. A qualitative field study via semi-structured interviews was then conducted to explore the present state among 15 respondents. The results of the interviews were analysed using content analysis yielding the final model of e-services usage. Eighteen antecedent factors hypotheses and three moderating factors hypotheses and 52-item questionnaire were developed. A focus group discussion of five respondents and a pilot study of 59 respondents resulted in final version of the questionnaire.

In the second phase, the main survey was conducted nationally to collect the research data among Indonesian airline customers who had already used Indonesian airline e-services. A total of 819 valid questionnaires were obtained. The data was then analysed using a partial least square (PLS) based structural equation modelling (SEM) technique to produce the contributions of links in the e-services model (22% of all the variances in e-services usage, 37.8% in intention to use, 46.6% in motivation, 39.2% in outcome expectancy, and 37.7% in effort expectancy). Meanwhile, path coefficients and t-values demonstrated various different influences of antecedent factors towards e-services usage. Additionally, a multi-group analysis based on PLS is employed with mixed results. In the final findings, 14 hypotheses were supported and 7 hypotheses were not supported.

The major findings of this study have confirmed that motivation has the strongest contribution in e-services usage. In addition, motivation affects e-services usage both directly and indirectly through intention-to-use. This study provides contributions to the existing knowledge of e-services models, and practical applications of IT usage. Most importantly, an understanding of antecedents of e-services adoption will provide guidelines for stakeholders in developing better e-services and strategies in order to promote and encourage more customers to use e-services. Finally, the accomplishment of this study can be expanded through possible adaptations in other industries and other geographical contexts.

The aim of this study is to measure the impact of the factors affecting construction labor productivity by focusing on different types of construction works during and after the COVID-19 pandemic in Turkey, as well as discuss solutions and immediate actions.

This research was conducted in two steps. First, a quantitative survey was carried out to determine the dimension of factors negatively affecting construction labor productivity and the loss rate of different construction works from the employee perspective. The factors were identified through a literature review. The crucial relationships were highlighted as a result of a statistical analysis. Second, a survey was performed to determine the loss rate through a comparison of man-hour values before and after the beginning of the pandemic from the employer perspective. After an analysis and comparison of the results, semi-structured interviews were performed to discuss all findings and discover ways to mitigate the impacts of COVID-19 on construction labor productivity.

The results of the study clearly show that construction labor productivity was deeply affected by the coronavirus disease (COVID-19) pandemic. Legal obligations, such as social distancing, wearing masks, and limitations on the number of workers, have been major drivers for lower labor productivity. Such obligations have a profound impact on interior construction works, especially based on teamwork. Concerning employer and labor-related factors, problems with getting payments on time, loss of income, and financial hardships are the leading factors resulting in decreased worker performance. Excavation, insulation, and plastering works were determined as the most affected construction works under the influence of the COVID-19 pandemic.

The quantitative portion of this study is limited to a sample of respondents in the Turkish construction industry. Further research is necessary to provide an in-depth review into construction labor productivity in other countries with a larger respondent sample. Another limitation is sourced by the dynamics of the COVID-19 pandemic, which may turn out that some findings are outdated. Despite these limitations, the insights from this study may enable employers to understand the major drivers and deep impacts of labor productivity loss by uncovering the main vulnerabilities during the pandemic. Recommended measures may also help policy-makers and stakeholders in the construction industry take necessary and immediate actions to ensure better construction labor productivity.

The study may contribute to a better understanding of a pandemic's impact on labor productivity by focusing on both employee and employer perspectives, especially in developing countries. The paper may help employers decide which priority measures are required for each construction work separately. The study is crucial not only for minimizing the negative effects of the COVID-19 outbreak on labor productivity but also for preparing for the post-pandemic era.

The purpose of this literature review is to critically analyze, synthesize and integrate the currently fragmented literature concerning the factors affecting the international transfer of individual career capital (CC).

This paper is a systematic literature review of the factors affecting the international transfer of individual CC from/for expatriates, repatriates and other employed highly skilled migrants and return migrants. The findings are classified based on the Social Chronology Framework (SCF) proposed by Gunz and Mayrhofer (2015).

This systematic literature review suggests that the international transfer of individual CC, which can be expressed both as (1) individual-level transfer across different organizations located in different countries as the direct use and application of CC and (2) individual knowing-how transfer to other individuals within organization, is affected by the individual, organizational and broader contextual-level factors that are bound by the aspect of time. The authors summarize the findings by presenting a model of the factors affecting the international transfer of individual CC.

The authors align the CC framework (Defillippi and Arthur, 1994) to the SCF (Gunz and Mayrhofer, 2018) by explaining the factors affecting the international transfer of individual CC that go beyond the qualities of CC, including the Being, Space and Time domains. Moreover, the authors critique the current focus on the international CC transfer in the present suggesting that future research should explore this phenomenon as a more dynamic process. Finally, the authors contribute to the literature on the global mobility of highly skilled employees' by highlighting gaps in the knowledge of the international transfer of CC and presenting a future research agenda.

The main parties in construction projects are the engineers, clients, architects, contractors, material suppliers, and consultants such as the project managers. They play the most important roles in implementing construction projects, and their activities have a significant impact on their risk attitudes during the execution of projects. Because each participant has their particular interests, by proprietary information, each participant is driven to achieve maximum benefit, which can result in improper behaviour concerning each other. The risk in this situation is that there would be a moral hazard and adverse selection based on information asymmetry among principal construction participants especially contractors; this outcome is called risk attitudes. Behaviour is affected by various risk factors and the successful implementation of construction projects depends on effective management of the key risk factors part of which is a personal factor. The purpose of this paper is to identify the critical factors affecting contractors’ risk attitudes among Malaysian construction companies with the moderating role of government policy. Organizational control theory and expected utility theory were used to develop the theoretical framework. The study investigated G7 contractors in the Malaysian construction industry. Data were collected through the use of a questionnaire.

The research analysis was based on structural equation modelling (SEM), and the research model was ascertained through the Smart PLS 3.0 software (Ringle et al., 2012). Partial least square-SEM is an appropriate analysis that was used to assess the results in the current research because its algorithm permits the unrestricted computation of cause-effect relationship models that use both reflective and formative measurement models. This study uses the quantitative method to identify the individual factors influencing contractors’ risk attitude and the moderating role of government policy among construction companies in Malaysia. This study also focussed on the G7 contractors operating in the Malaysia construction industry that specializes in building, bridge and road construction projects. The duration of the data collection was between two and three weeks. The questionnaire was prepared both in Malay and English languages to allow the respondents to respond most conveniently. Before the copies of the questionnaire were distributed, the selected contractors’ committees were duly informed about the details of the survey procedures. The adopted Likert scale was originally a five-point scale that ranges from “very low” to “very high” with “low or high” in between.

The result of this study moderately supports the hypothesized relationships proposed in the theoretical model. In particular, the results recommended that personal factors that affect risk attitudes (working experience, emotional intelligence, professional competence and physical health) have a significant relation with contractors’ risk attitudes in the construction companies in Malaysia. Also, it has been found that government policy (rules and regulations) are important determinants of risk attitudes.

The study focussed on individual factors affecting contractors’ risk attitudes in the construction company’s in Malaysia. Therefore, the dimensions of factors affecting risk attitudes can be used in another aspect of construction projects such as management factors, economic factors and technical factors. Therefore, further research might investigate other grades of Malaysian construction companies apart from Grade 7 contractors to know if there is a similarity in the results; other grades of the contractors might have potential positive contributions to the construction industry as well.

With consider to the practical, the current research findings have several contributions for the contractors and project managers. The research results demonstrate that government policy plays an important role in the construction industry and organizational support will also help contractors to control their attitudes in working place. Individual factor has a direct relationship with contractor risk attitudes (CRA), project managers must ensure that the government policy has an impact in all their workers and offered is competitive, fair and by their employees’ contribution. Apart from that managers should also focus on organizational goals especially in managing professional and skilled contractors in the companies. Employees who perceived their employers as uncaring or not supporting their needs and well-being may not be happy working with the organization and the tendency for them to change their attitudes towards risk will be high.

This study also contributes knowledge by lending empirical support to the organizational control theory and expected utility theory system’s effect on CRA and confirming that changing one individual attitude will change the whole equilibrium. This is useful to aid in further synthesis of organizational control theory and expected utility theory in construction companies.

This study is the first attempt at evaluating the direct and moderating effect relationships among individual factor affecting risk attitudes, government policy and CRA in Malaysian construction companies. These findings also prop up the applicability of the organizational control theory and expected utility theory within the context of construction companies in Malaysia. Also, this study contributed to the literature on psychology by subjective (psychological) measures of individuals’ behaviour and decisions. In the CRA literature, there has been much discussion on personal characteristics to understand behaviours such as attitudes of a contractor towards risk and morals.

The state of public buildings in Tanzania exhibits evidence of a lack of maintenance and repair. Despite efforts to raise the performance of public buildings, little emphasis is placed on maintenance works and related factors affecting maintenance costs of public buildings, which are often high. This study aims to examine factors affecting maintenance costs of public buildings.

This was a case study involving two government building agencies – Tanzania Buildings Agency (TBA) and National Housing Corporation (NHC). A total of 387 tenants and 29 experts participated in the study. Data were collected using questionnaires and analyzed using Stata version 16 – descriptive statistics feature reporting absolute numbers and frequencies.

Both tenants and experts ranked building age, poor quality control, building material used, execution of work when it is urgent and inadequate financial resources as major factors affecting maintenance costs of public buildings. In the distinctive rating, tenants ranked resource management as a major factor, while experts ranked ignorance about the property of materials, misuse of buildings and faulty maintenance as major factors.

The study has some limitations such as geographical coverage which is limited to Dar es Salaam and Dodoma regions, hence missing information from other regions may have different experiences. Additionally, data were collected in a self-reported manner which could bring about information bias.

Findings of this study provide an insight on recent developments on the factors affecting maintenance cost of buildings using two cases of NHC and TBA which are single entities owning a substantial amount of housing units in Tanzania. Factors affecting the maintenance cost of public buildings identified in this study is a threshold for experts to devise strategies for minimizing maintenance costs.

To the best of the authors’ knowledge, this is the first study that assessed factors affecting maintenance cost in public buildings run by TBA and NHC from the tenant and expert perspectives.

The purpose of the research discussed in this paper is to ascertain the perception, from the project manager's viewpoint, of factors affecting construction productivity in the State of Queensland, Australia.

The research was conducted by a structured questionnaire that was sent to 89 randomly selected construction project managers in Queensland, Australia. This questionnaire requested background information about the respondents and then sought a score, using a 0-4 Likert scale, from each of them with respect to the importance of 47 factors identified from the literature that were considered likely to affect construction productivity. The factors were stratified into primary factors and secondary factors contributing to three of the primary factors. There were 36 responses. These factors were rated by the respondents and then ranked using a relative importance index approach.

The research evaluated the relative importance of the primary factors with respect to their effect on construction productivity. The 15 highest ranking factors are discussed. Three factors – rework, poor supervisor competency, and incomplete drawings – were ranked as having a strong effect on construction productivity. There was also an analysis of the secondary factors in relation to three of the primary factors.

The research focused on the State of Queensland in Australia. It had a response rate of 40 per cent. It provides insight into the factors affecting productivity on construction projects in Australia. Further research to investigate the identified factors in depth, using targeted interviews of expert project management professionals, is currently being undertaken.

The construction industry can use the findings in this paper as a basis for improving the productivity of construction projects.

This research is original research, which has highlighted a number of key areas of which construction productivity can be improved.

Virtual reality (VR) offers unprecedented immersion and interactivity in education, and working and learning from home have become the norm during the COVID-19 pandemic. This study empirically investigated the factors affecting the use of a VR online learning system (VROLS).

To explore factors affecting users’ continuance behavioral intentions toward using VROLSs, a research framework was formed comprising factors that constitute benefits (i.e. pull factors) and costs (i.e. push factors); these factors included perceived value, flow and social influence. The data for this study were collected via online survey questionnaires. A total of 307 valid responses were used to examine the hypotheses in the research model, employing structural equation modeling (SEM) techniques.

Perceived value, flow experience and the number of peers using VR primarily affect the decision to adopt a VROLS. The pull factors of spatial presence, entertainment and service compatibility, along with the push factors of complexity and visual fatigue, affect perceived value. Therefore, we conclude that perceived value is a primary factor positively influencing both flow experience and the decision to adopt the service.

This study contributes to a theoretical understanding of factors that explain users’ intention to use VROLSs.