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Open Access
Article
Publication date: 9 November 2023

Michał T. Tomczak, Paweł Ziemiański and Małgorzata Gawrycka

The study aims to examine the digital competence of young employees (under 30 years of age) who graduated from the technical university. Self-assessment of selected digital…

Abstract

Purpose

The study aims to examine the digital competence of young employees (under 30 years of age) who graduated from the technical university. Self-assessment of selected digital competencies was examined along with the determination of a self-efficacy level in the area of using digital competencies.

Design/methodology/approach

Quantitative research was conducted using the computer-assisted web interview method on a sample of 4532 respondents.

Findings

Young employees' self-assessment of digital competencies and self-efficacy in the area of using them is high, and it can be assumed that they perceive themselves as digitally competent. Both digital self-efficacy and assessed digital competencies have a positive impact on satisfaction with the university.

Research limitations/implications

The research sample consisted only of employees who graduated from the technical university, but the results may provide feedback on the demand for digital competencies sought in the labor market and constitute valuable information useful in university curriculum development and in vocational education and training.

Originality/value

This is the first study that focuses on the Kozanoglu and Abedin approach to the concept of digital literacy in the context of research on self-assessment and self-efficacy in using digital competencies among technical university graduates, adapting the creative self-efficacy scale by Tierney and Farmer, for measuring digital self-efficacy.

Highlights/value

 

  1. Young employees' digital competencies self-assessment is high.

  2. Young employees' self-efficacy of using digital competencies is high.

  3. Graduating from a DT-focused department has a positive impact on satisfaction.

  4. Digital self-efficacy has a positive impact on satisfaction with the university.

  5. Assessed digital competencies have a positive impact on satisfaction.

Young employees' digital competencies self-assessment is high.

Young employees' self-efficacy of using digital competencies is high.

Graduating from a DT-focused department has a positive impact on satisfaction.

Digital self-efficacy has a positive impact on satisfaction with the university.

Assessed digital competencies have a positive impact on satisfaction.

Article
Publication date: 5 June 2017

Jon D. Elhai, Jason C. Levine and Brian J. Hall

Despite concerns about digital privacy, little is known about emotional distress about data hacking and surveillance incidents. The purpose of this paper is to examine variables…

3316

Abstract

Purpose

Despite concerns about digital privacy, little is known about emotional distress about data hacking and surveillance incidents. The purpose of this paper is to examine variables predicting anxiety about data hacking, and the role that such anxiety and other potentially important variables have in explaining the use of digital privacy protection behavior.

Design/methodology/approach

In total, 305 participants from an online labor market were sampled who frequently use the internet, surveyed about recent anxiety (using the Generalized Anxiety Disorder-7 scale (GAD-7)), anxiety about data hacking (GAD-7, in reference to data hacking), and issues of digital privacy: news exposure, perceived importance, self-efficacy, protection behavior, and previous hacking victimization.

Findings

Profession (information technology-related) moderated the symptom structure for recent anxiety, but not data hacking anxiety. Using structural equation modeling, prior hacking victimization predicted anxiety about hacking. Digital privacy protection behavior was related to hacking anxiety and privacy self-efficacy. Data hacking anxiety mediated relations between hacking victimization and privacy protection. Privacy self-efficacy mediated relations between news exposure to hacking incidents and privacy protection.

Research limitations/implications

Limitations include the self-report nature of the instruments, and use of a selective, non-random sample.

Practical implications

Results highlight knowledge, self-efficacy, and threat appraisal among IT managers in motivating better digital security practices.

Originality/value

This is the first study using a standardized instrument of anxiety to examine distress about hacking and predictors of digital privacy protection behavior.

Details

Internet Research, vol. 27 no. 3
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 7 August 2017

Yalan Yan, Xi Zhang, Xianjin Zha, Tingting Jiang, Ling Qin and Zhiyuan Li

Digital libraries and social media are two sources of online information with different characteristics. The purpose of this paper is to integrate self-efficacy into the analysis…

1801

Abstract

Purpose

Digital libraries and social media are two sources of online information with different characteristics. The purpose of this paper is to integrate self-efficacy into the analysis of the relationship between information sources and decision making, and to explore the effect of self-efficacy on decision making, as well as the interacting effect of self-efficacy and information sources on decision making.

Design/methodology/approach

Survey data were collected and the partial least squares structural equation modeling was employed to verify the research model.

Findings

The effect of digital library usage for acquiring information on perceived decision quality (PDQ) is larger than that of social media usage for acquiring information on PDQ. Self-efficacy in acquiring information (SEAI) stands out as the key determinant for PDQ. The effect of social media usage for acquiring information on PDQ is positively moderated by SEAI.

Practical implications

Decision making is a fundamental activity for individuals, but human decision making is often subject to biases. The findings of this study provide useful insights into decision quality improvement, highlighting the importance of SEAI in the face of information overload.

Originality/value

This study integrates self-efficacy into the analysis of the relationship between information sources and decision making, presenting a new perspective for decision-making research and practice alike.

Article
Publication date: 6 April 2020

Rubén Mancha and G. Shankaranarayanan

To compete in the current digital economy, organizations need a workforce capable of developing novel products/services using digital technologies to create value. The purpose of…

1599

Abstract

Purpose

To compete in the current digital economy, organizations need a workforce capable of developing novel products/services using digital technologies to create value. The purpose of this study is to explore and understand the antecedents of digital innovativeness so that we can appropriately train the workforce.

Design/methodology/approach

The authors theorize a model linking four individual characteristics (entrepreneurial orientation, digital literacy, entrepreneurial self-efficacy and digital technology self-efficacy) to digital innovativeness. They frame four hypotheses and validate them using a survey.

Findings

This study reveals that two antecedents of individual digital innovativeness linked to personal beliefs of competency are correlated to an individual's digital innovativeness. It also challenges long-held assumptions in technology education and industry by revealing that two other factors typically associated with digital innovativeness – basic digital literacy and entrepreneurial orientation – do not relate to the individual's digital innovativeness.

Originality/value

We believe that the study is the first of its kind to examine the antecedents of digital innovativeness with an eye on the characteristics necessary to innovate with digital technologies to create value. By hiring employees exhibiting high levels of these characteristics, promoting a culture of experimentation and educating its workforce to gain confidence in its abilities to execute and deploy digital technologies, organizations can secure their strategic position in a business landscape driven by digital innovations.

Details

Information Technology & People, vol. 34 no. 1
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 13 September 2023

HaeJung Maria Kim and Swagata Chakraborty

The study aims to explore the digital fashion trend within the Metaverse, characterized by non-fungible tokens (NFTs), across Twitter networks. Integrating theories of diffusion…

Abstract

Purpose

The study aims to explore the digital fashion trend within the Metaverse, characterized by non-fungible tokens (NFTs), across Twitter networks. Integrating theories of diffusion of innovation, two-step flow of communication and self-efficacy, the authors aimed to uncover the diffusion structure and the influencer's social roles undertaken by social entities in fostering communication and collaboration for the advancement of Metaverse fashion.

Design/methodology/approach

Social network analysis examined the critical graph metrics to profile, visualize, and cluster the unstructured network data. The authors used the NodeXL program to analyze two hashtag keyword networks, “#metaverse fashion” and “#metawear,” using Twitter API data. Cluster, semantic, and time series analyses were performed to visualize the contents and contexts of communication and collaboration in the diffusion of Metaverse fashion.

Findings

The results unraveled the “broadcast network” structure and the influencers' social roles of opinion leaders and market mavens within Twitter's “#metaverse fashion” diffusion. The roles of innovators and early adopters among influencers were comparable in collaborating within the competition venues, promoting awareness and participation in digital fashion diffusion during specific “fad” periods, particularly when digital fashion NFTs and cryptocurrencies became intertwined with the competition in the Metaverse.

Originality/value

The study contributed to theory building by integrating three theories, emphasizing effective communication and collaboration among influencers, organizations, and competition venues in broadcasting digital fashion within shared networks. The validation of multi-faceted Social Network Analysis was crucial for timely insights, highlighting the critical digital fashion equity in capturing consumers' attention and driving engagement and ownership of Metaverse fashion.

Details

Internet Research, vol. 34 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 15 January 2018

Po-Hong Shih, Keng-Chieh Yang and Chyan Yang

Although numerous studies have examined factors that influence smartphone acceptance and use, few have analyzed cognitive age. This study aims to use the unified theory of…

Abstract

Purpose

Although numerous studies have examined factors that influence smartphone acceptance and use, few have analyzed cognitive age. This study aims to use the unified theory of acceptance and use of technology (UTAUT) to test two models to analyze the moderating effect of cognitive age. This research offers relevant suggestions among different cognitive age groups.

Design/methodology/approach

A questionnaire survey was conducted to collect research data in Taiwan and the UTAUT model was used. Model 1 ensures all four antecedent constructs among digital natives (those under 34 years old). Model 2 divides the digital immigrants into two groups to test the influence of cognitive age on the behaviors of smartphone use. This study tests Model 1 using AMOS 20 to examine the measurement and structural model and validates Model 2 using partial least squares (PLSs).

Findings

In Model 1, the digital natives have sufficient confidence to accept a new technology with ease and little effort owing to most educational resources and the widespread internet. Group 1 in Model 2 reveals that the behavior of digital immigrants is similar to that of digital natives. For Group 2 in Model 2, they tend to infer that skills or tasks they associate with having higher value are more difficult to learn.

Originality/value

This study provides another dimensional result for different cognitive age groups and it has to consider not only chronological age but also cognitive age in user behavior. The result can enrich the theoretical perspective on technology adoption and use behavior via cognitive age, which is a significant and important self-related factor that can help predict technology adoption and use behavior.

Details

Kybernetes, vol. 47 no. 3
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 11 January 2023

Yulong (David) Liu, Henry F.L. Chung, Zuopeng (Justin) Zhang and Mian Wu

Drawing on a strategic agility perspective, the authors develop a theoretical framework and empirically examine how digital platform adoption and capability impact business…

1243

Abstract

Purpose

Drawing on a strategic agility perspective, the authors develop a theoretical framework and empirically examine how digital platform adoption and capability impact business performance via digital-enabled strategic agility in the context of professional service firms.

Design/methodology/approach

The authors propose and examine a conceptual framework based on survey data from 127 professional service firms in New Zealand.

Findings

This study reveals the impact of digital platform capability on the business performance of professional service firms that employ digital platform technologies. The results suggest that organizational innovation and managers' creative efficacy will be used as distal antecedents and contribute to digital platform capabilities. In addition, digital strategic agility can mediate the link between digital platform capabilities and business performance.

Originality/value

This study is one of the first to investigate when and how digital platforms empower professional service firms. This study reveals the role of digital strategic agility and digital platform capabilities in knowledge-intensive enterprises. This research advances the development of knowledge-based economy in the information age by applying and extending strategic agility to the uncertain and volatile business environment. The authors' new conceptualization provides a deeper understanding of how and why professional services business and organizations can adapt to the post-COVID era smoothly and successfully.

Details

Journal of Service Theory and Practice, vol. 33 no. 2
Type: Research Article
ISSN: 2055-6225

Keywords

Open Access
Article
Publication date: 28 October 2020

Arnab Kundu

The purpose of this study was to review the role of self-efficacy in online education with an objective to propose a holistic framework for strengthening participants'…

10141

Abstract

Purpose

The purpose of this study was to review the role of self-efficacy in online education with an objective to propose a holistic framework for strengthening participants' self-efficacy, especially in the Asian context.

Design/methodology/approach

To investigate the potential role of self-efficacy of the participants of online academic activities, this study followed the conceptual analysis method, which is breaking down concepts into constituent elements to get a superior understanding of a particular philosophy.

Findings

The findings revealed that self-efficacy, the level of confidence someone has to perform a particular task, is an important factor among teachers and students operating online platforms, and enhanced efficacy is capable of encouraging online practices. Finally, the study proposed a framework to strengthen self-efficacy among participants with intervention measures to make online education effective and impressive.

Research limitations/implications

The proposed framework will help stakeholders of online education to improve their efficacy and leverage the potential of online education to the fullest. Millions of first-generation online users in many Asian countries who possess low self-confidence in their ability might find the framework easier for better integration, interaction and collaboration in the online learning environment.

Originality/value

A vast literature survey was made before proposing this framework that could open up a new dimension in online education by scaffolding participants' inner thrust.

Details

Asian Association of Open Universities Journal, vol. 15 no. 3
Type: Research Article
ISSN: 1858-3431

Keywords

Article
Publication date: 22 August 2023

Sachin Kumar, Neeraj Dhiman, Honey Kanojia and Richa Joshi

This study aims to examine the factors determining the discontinuance intentions of millennials to use hotel booking apps.

Abstract

Purpose

This study aims to examine the factors determining the discontinuance intentions of millennials to use hotel booking apps.

Design/methodology/approach

A quantitative technique was followed to collect the data from the tourists, and partial least square structural equation modeling (PLS-SEM) technique was adopted to validate the proposed model.

Findings

Significant predictors of discontinuance intentions of hotel booking apps are usage barrier, values barrier, risk barrier, lack of facilitating conditions and digital self-efficacy.

Practical implications

The results of this study provide useful insights for tourism stakeholders and app developers to understand in real terms the setbacks that might be a hindrance to the users of such apps for hotel booking.

Originality/value

Despite the increasing focus of scholars toward understanding the determinants of technology adoption, the present study has extended innovation resistance theory with three novel constructs: social dependency, lack of facilitating conditions and digital self-efficacy.

Article
Publication date: 15 December 2023

Ai Na Seow, Siew Yong Lam, Yuen Onn Choong and Chee Keong Choong

The purpose of this study is to investigate students’ attitudes, self-efficacy and emotional behaviour associated with online learning and the effectiveness of online learning.

Abstract

Purpose

The purpose of this study is to investigate students’ attitudes, self-efficacy and emotional behaviour associated with online learning and the effectiveness of online learning.

Design/methodology/approach

A research model was formulated and analysed with the structural equation modelling technique. The respondents consist of 843 students pursuing their studies at a private university’s foundation, undergraduate and postgraduate levels. A two-step systematic approach was used using the SmartPLS version 3 software to conduct statistical analysis and draw meaningful insights.

Findings

The study’s findings have demonstrated that students’ attitudes and self-efficacy exhibit a positive relationship with online learning behaviour (OLB). It is observed that the students’ emotions are related to online learning effectiveness (OLE) and mediate the relationship between OLB and OLE. Furthermore, OLB partially mediates the relationship between attitude and OLE and between self-efficacy and OLE.

Research limitations/implications

The operational instructions and digital resources have proven to be highly effective in providing valuable learning experiences to the students. As a result, the students are now expanding and applying their new encounters to a broader range of learning opportunities. This study has provided valuable insights for stakeholders, including scholars, higher education institutions and the Ministry of Higher Education, in providing the ideas of online learning or Web-based education.

Originality/value

The originality of this study sheds light on the role of OLB as a mediator. It was underlined that emotion is critical in improving students’ OLE. Thus, students’ attitudes and self-efficacy have been essential in reassuring OLB and enhancing OLE.

Details

Quality Assurance in Education, vol. 32 no. 2
Type: Research Article
ISSN: 0968-4883

Keywords

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