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Open Access
Article
Publication date: 18 January 2024

Louise B. Kringelum, Casper Gamborg Holm, Jens Holmgren, Ole Friis and Katrine Freja Jensen

The purpose of this paper is to contribute to the successful implementation of digitalization by exploring what characterizes strategy work undertaken by companies that have…

Abstract

Purpose

The purpose of this paper is to contribute to the successful implementation of digitalization by exploring what characterizes strategy work undertaken by companies that have achieved digital transformation. Based on empirical data, the authors delineate five essential strategic actions that are prerequisites for digital transformation: discuss and communicate the vision and strategy; align resources and activities with the strategy; ensure a continuous focus on operational improvements and efficiency; create an orientation toward customer or user needs and expectations; and develop the competencies of top managers, middle managers and employees.

Design/methodology/approach

Between January 2021 and February 2022, the authors conducted a survey on strategy work in Danish organizations with 2,251 respondents. The respondents encompass top managers, middle managers and employees representing 1,164 organizations.

Findings

The authors identify five strategic actions that positively influence whether organizations incorporate digitalization into their strategy work. These strategic actions can support organizations in their strategy work regarding digital transformation and offer valuable insights and inspiration for leaders currently undertaking the journey of digital transformation.

Research limitations/implications

Based on the empirical data, it is not possible to deem one action as more important than another in the context of digital transformation, as each action contributes significantly to facilitating the process. Given the nature of empirical data, the strategic actions reflect correlation rather than causation.

Originality/value

The empirical insights provide valuable practical guidance for leaders in managing digital transformation as a part of strategy work, which is typically discussed in a more conceptual manner. In addition, the authors identify new areas for further in-depth exploration in practice.

Details

Journal of Business Strategy, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0275-6668

Keywords

Book part
Publication date: 6 December 2023

Zou Yanting and Muhammad Ali

The COVID-19 pandemic has sped up the digital shift in finance, leading to more people having access to financial services and presenting new opportunities and challenges. This…

Abstract

The COVID-19 pandemic has sped up the digital shift in finance, leading to more people having access to financial services and presenting new opportunities and challenges. This chapter looks at how digital finance has changed during the pandemic, focusing on how it’s made financial services more accessible, helped lessen gender disparities, boosted digital financial understanding, and dealt with potential risks. Since the pandemic, the use of digital financial services has grown rapidly, helping to overcome geographical limitations and increase financial inclusion. This change has been especially helpful for marginalized groups and women, significantly reducing the gender gap in financial inclusion. Meanwhile, understanding digital finance literacy has become crucial for effectively using digital financial services. However, the move towards digitization brings its own challenges, especially new financial risks. These risks require increased consumer awareness, better education, and stricter regulation. The chapter concluded by saying that the path of digital finance after the pandemic is a mix of opportunities and challenges. As a result, we need a careful and balanced approach to increase financial inclusion while also protecting against potential financial risks, ultimately aiming for a fairer, more stable, and more inclusive financial landscape.

Details

Financial Inclusion Across Asia: Bringing Opportunities for Businesses
Type: Book
ISBN: 978-1-83753-305-3

Keywords

Book part
Publication date: 28 September 2023

Harreet Kaur, Deepali Sodhi, Rashmi Aggarwal and Uma Shankar Yadav

This study aims to discover and carefully review the academic works pertinent to the concepts and elements of how human resources (HRs) can be managed through digital marketing…

Abstract

This study aims to discover and carefully review the academic works pertinent to the concepts and elements of how human resources (HRs) can be managed through digital marketing and its benefits and model of implementation.

The HR industry has seen digital transition businesses align their HR practices with cutting-edge technologies. Despite this, there are still numerous areas where conventional HR assessments must be improved. Therefore, it is important to discover why digital marketing is necessary for conducting HR practices.

The literature search found numerous published papers demonstrating the applicability of managing HRs through digital marketing. The review provided a comprehensive yet condensed overview of the philosophy behind adopting online platforms for HRs operations. The terms ‘Human Resources in Digital Marketing’ and ‘Recruiting using Digital Marketing’ were used to locate many original, peer-reviewed papers. The evidence suggests that the research was sufficiently reliable and valid.

It is recommended to use digital marketing tools and techniques to facilitate the hiring process and improve the management of HR professionals.

Details

Digital Transformation, Strategic Resilience, Cyber Security and Risk Management
Type: Book
ISBN: 978-1-83797-009-4

Keywords

Abstract

Details

Digital Politics, Digital Histories, Digital Futures
Type: Book
ISBN: 978-1-80382-201-3

Book part
Publication date: 27 November 2023

Eduardo Manuel de Almeida Leite and Ana Miguel Ramos Leite

For several decades, universities have been trying to implement new technologies in their teaching methods, intending to create skills for the twenty-first century. In the…

Abstract

For several decades, universities have been trying to implement new technologies in their teaching methods, intending to create skills for the twenty-first century. In the literature, this process is called digital transformation. This chapter is based on an integrative revision and solid work of the authors in their university, providing students with technological devices, such as laptops, tablets, and other gadgets to invest in digital education skills. Concluding that investing in digital education is crucial for improving the student experience and preparing students for the future workforce.

Details

Technology-Enhanced Healthcare Education: Transformative Learning for Patient-centric Health
Type: Book
ISBN: 978-1-83753-599-6

Keywords

Book part
Publication date: 16 January 2024

Ayodeji E. Oke and Seyi S. Stephen

Considering the gradual move into the information age, digital technologies have become the new trend in different industries ranging from agriculture, manufacturing…

Abstract

Considering the gradual move into the information age, digital technologies have become the new trend in different industries ranging from agriculture, manufacturing, transportation and banking, among others. The construction industry has also evolved progressively since the last decade to explore and adopt digital transformation considering the immense contribution it has towards productivity. More so, the need to combat global warming has compelled experts to begin to seek new technologies in achieving the green effect. This has led experts and researchers in the industry to seek how digital technologies can help to achieve sustainability and further functional construction. There has been a huge gap as to maximising the impact of digital transformation as many organisations in the industry are still struggling to successfully adopt and implement digital construction. This chapter will help to fill this gap and provide clear insight into how digital can help further sustainable construction.

Details

A Digital Path to Sustainable Infrastructure Management
Type: Book
ISBN: 978-1-83797-703-1

Keywords

Book part
Publication date: 6 December 2023

Zou Yanting and Muhammad Ali

Artificial intelligence (AI) has already changed the financial industry by increasing the accessibility and inclusiveness of financial services. While acknowledging the challenges…

Abstract

Artificial intelligence (AI) has already changed the financial industry by increasing the accessibility and inclusiveness of financial services. While acknowledging the challenges posed by AI, this chapter provides insights into the positive impact of AI in promoting financial inclusion. AI has greatly enhanced credit scoring and risk assessment through the use of non-traditional data sources, enabling individuals with limited credit histories and low incomes to access loans and financial products. In addition, the implementation of AI-powered customer identification and verification systems has enhanced security measures while reducing the risk of fraudulent activity. However, the digital divide still remains a challenge to achieve wide financial inclusion. Limited access to technology and digital skills keeps some people from fully benefiting from AI-powered financial services. Access to loans through AI systems may seem convenient, but it also raises concerns about excess borrowing and the resulting unsustainable debt levels. In the age of digital finance, privacy and data security are still key issues. The chapter concludes by highlighting that more research is needed to address these challenges. By fully understanding the potential of AI, as well as its limitations, the power of technology can be harnessed to create more inclusive economic opportunities for everyone, especially those living in poorer areas.

Details

Financial Inclusion Across Asia: Bringing Opportunities for Businesses
Type: Book
ISBN: 978-1-83753-305-3

Keywords

Article
Publication date: 22 August 2023

Rafiq Ahmad and Muhammad Rafiq

The purpose of this study is to present some critical digital preservation strategies that are important for the preservation of digital information.

410

Abstract

Purpose

The purpose of this study is to present some critical digital preservation strategies that are important for the preservation of digital information.

Design/methodology/approach

From review of the related studies, this paper presents critical digital preservation techniques that are vital for small libraries to ensure the accessibility of the digital collections of enduring value.

Findings

This paper comprehends major digital preservation strategies and possibilities for small libraries through which they can overcome the financial, technological, expertise and policy constraints to implement their digital preservation program.

Originality/value

This paper covers the major strategies that were collated during literature review and instrumentation process for the PhD study of the first author on this topic.

Details

Library Hi Tech News, vol. 40 no. 9
Type: Research Article
ISSN: 0741-9058

Keywords

Article
Publication date: 14 March 2024

Zhihui Yang and Dongbin Hu

Digital technology plays a vital role in empowering omnichannel integration. Research on digital technology has recently attracted attention and rapidly developed. However, a…

Abstract

Purpose

Digital technology plays a vital role in empowering omnichannel integration. Research on digital technology has recently attracted attention and rapidly developed. However, a comprehensive assessment of the research status and potential gaps is yet to be conducted. Thus, this study investigated the current research status of digital technology-empowered omnichannel integration, and future research directions are proposed.

Design/methodology/approach

A three-stage bibliometric analysis was conducted on 764 articles published from 2000 to 2023, cited in the Web of Science database. Furthermore, performance and thematic analyses were performed.

Findings

The most productive contributors and influential articles in this field were identified, and four themes of focus were discovered: service quality, o2o commerce, omnichannel retailing, and digital transformation.

Originality/value

To the best of our knowledge, this work is the first attempt to enable researchers to understand the vast body of published scholarship on digital technology-empowered omnichannel integration.

Details

International Journal of Retail & Distribution Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0959-0552

Keywords

Article
Publication date: 13 March 2024

Jan Mealino Ekklesia

This study aims to examine digital consumer culture and behavior in the community, namely, 180° Movement Digital Training Center (DTC), in Jakarta, Indonesia. It aims to describe…

Abstract

Purpose

This study aims to examine digital consumer culture and behavior in the community, namely, 180° Movement Digital Training Center (DTC), in Jakarta, Indonesia. It aims to describe the dynamics of digital consumer culture in contemporary society, particularly as experienced by the youth community in Jakarta in the context of socio-technology relations and incorporates it into the diagram of digital consumer culture network.

Design/methodology/approach

This research uses a constructivist qualitative approach and socio-technical relation analysis through actor-network theory and digital consumer culture.

Findings

The study finds that the individual model of digital consumption is constructed through the process of problematization, interessement, enrollment and mobilization of individuals. It generates a culture in which consumers are constantly up to date with high-intensity information, but within increasingly shorter timeframes, while also considering principles of affordability, needs, desires and satisfaction. The network of digital consumer culture construction among informants is peculiar and unstable.

Research limitations/implications

The study of digital consumer culture within the 180° Movement DTC community highlights how consumer behaviors of its members are facilitated and interconnected within a digital cultural network. However, this research is constrained by the dialectical interplay between Christian principles and the emerging values of consumer culture, a result of the scarcity of theoretical resources and information. This study also provides a specific contribution as a foundation for mapping the volatile digital consumer culture for researchers.

Practical implications

Understanding the socio-technological relationships and consumption behavior of the youth community could help digital platforms tailor their services more effectively. It could also guide the 180° Movement DTC in developing programs that resonate with the youth, bridging the gap between the physical and virtual realms. Ultimately, this could lead to a more engaged and digitally literate society.

Social implications

This study contributes to a broader societal understanding of how digital technology is shaping consumer behavior and identity within youth communities, which can influence social dynamics and interactions. It provides insights into the potential social impacts of digital technology, such as changes in relationships, communication patterns and self-perception, informing societal discourse on digital culture.

Originality/value

In addition to presenting socio-technological analysis on Indonesian consumer culture using actor-network theory, some also show that studies on digital connectivity ambivalence that concern the relationship between humans as actors and non-humans as actors have become one of the popular sociology studies at present.

Details

Young Consumers, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1747-3616

Keywords

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