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The roles of ‘conventional’ (fixed-route and fixed-timetable) bus services is examined and compared to demand-responsive services, taking rural areas in England as the basis for comparison. It adopts a ‘rural’ definition of settlements under a population of 10,000.

Evidence from the National Travel Survey, technical press reports and academic work is brought together to examine the overall picture.

Inter-urban services between towns can provide a cost-effective way of serving rural areas where smaller settlements are suitably located. The cost structures of both fixed-route and demand-responsive services indicate that staff time and cost associated with vehicle provision are the main elements. Demand-responsive services may enable larger areas to be covered, to meet planning objectives of ensuring a minimum of level of service, but experience often shows high unit cost and public expenditure per passenger trip. Economic evaluation indicates user benefits per passenger trip of similar magnitude to existing average public expenditure per trip on fixed-route services. Considerable scope exists for improvements to conventional services through better marketing and service reliability.

The main issue in England is the level of funding for rural services in general, and the importance attached to serving those without access to cars in such areas.

The boundary between fixed-route and demand-responsive operation may lie at relatively low population densities.

The chapter uses statistical data, academic research and operator experience of enhanced conventional bus services to provide a synthesis of outcomes in rural areas.

To offer knowledge about the global development of large-scale demand responsive transport systems (DRT), and to stimulate dialogue and collaboration for further innovation and improvement of these systems.

A review of the literature shows how DRT has evolved from the first applications in the 1970s to very complex operations in the last two decades with hundreds of vehicles and thousands of passengers every day. Data collection from available sources on the Internet and personal communications during international projects, conferences, and networking are used to quantify the development and status for large-scale DRT.

In the last decade, DRT is moving slowly ahead with real progress in some countries. The “Danish Model” is a good example of how to organize DRT for the best possible coordination of different mobility services, both “open” to the general market and for the special needs market. Such integration is also observed in a few places in the United States, and some European countries. For a real progress there is a great need and potential for international collaboration, as has been the case for most other sectors.

This is the first known attempt to collect information and compile a list of the 30 largest DRT systems in the world. This is used to analyze trends and provide insight into new directions for large-scale DRT systems. Suggestions for collaboration in various aspects of DRT should be valuable to organizations and policy makers with interest and power to further DRT innovations and operations.

An increasing literature focuses on how Demand Responsive Transport (DRT) may contribute to improve public transport. However, qualitative studies about whether such services contribute to social inclusion are lacking. The aim is therefore to understand how citizens experience DRT services.

For this purpose, we compare the different local public transport solutions in three rural municipalities in Norway. One case represents a conventional public transport service with a school bus that is open for all. The two other cases represent DRT solutions with different characteristics in terms of how extensive the services are. The data are qualitative, gathered via interviews and focus groups.

We find that who the users are and their patterns of use differ between the cases. The more extensive the service is, the more popular it is – even to the extent that leisure clubs adapt their start and end times to the public transport routes. Moreover, the evidence suggests that door-to-door transport is crucial for the ability of many people of older age to travel.

The need for door-to-door services means that flexibility has to be incorporated into DRT schemes with fixed bus stops, if the aim is to cover all citizens.

The insights about how not only the users themselves experience different transport services, but also their relations, provide added value. Finally, we argue that, given among others the dispersion of transport responsibilities on different political levels and sectors, the DRT services have not been successful in solving efficiency issues.

Technological and cultural changes of the past decade have revealed new ways to use the object of the car as demand responsive yet not private. Cars are increasingly able to fulfil the aims of demand responsive transport (DRT), by providing equitable access to flexible, yet sustainable, transport. This chapter outlines the conceptual and empirical case for this increasingly dynamic form of DRT and labels it ‘cars on demand’.

A review of literature and practice is used to detail characteristics of cars on demand, and the reasons for its emergence. Key features are illustrated using examples from around the world.

Cars on demand is a rapidly changing field. New economic models of provision are emerging, yet not all are designed to fulfil the aims of DRT by making transport more sustainable or equitable. These models do, however, contribute to making cars on demand work by encouraging transition from a culture of private-car ownership, to one where the car is an object ‘just’ for use. Cars on demand can therefore contribute to the fracturing of the powerful system of private-car use. Its relationship with decreased vehicle kilometres travelled (VKT) and transport disadvantage is, however, complex and vulnerable to erosion. This vulnerability can be mitigated by regulation and better understanding through research.

This chapter provides a novel conceptualisation of the way the object of the car is used in a demand responsive way. It contributes to understandings of regulatory issues surrounding shared mobility, and provides directions for future research.

This chapter identifies the reasons why widespread and large-scale development of DRT has not emerged in the past 10 years even though previous research and analysis had suggested that conditions existed to facilitate such development.

Drawing on personal experience of operating DRT networks, supplemented by an analysis of the operating environment, operational barriers to implementation are identified.

Research results into the identified inhibiting factors are presented and supplemented by personal experience and interviews with key individuals. A successful integrated approach that has allowed a large DRT network to develop is described.

Recent changes in financial and structural conditions affecting the suitability of DRT in the United Kingdom as a solution to unmet travel needs and as a cost-effective alternative to conventional passenger transport are described. It is suggested that these factors have the potential to overcome barriers to further development. However, remaining obstacles in the field of Telematics are identified which may need further attention.

Introduction of large-scale DRT networks will not only be more cost effective but also offset financially driven service reductions and allow unmet travel needs to be met.

The identification of financial, technical, legal and social obstacles to the widespread implementation of DRT allows barriers to be addressed and removed and the full benefits of DRT to be realised. At a time of financial constraint, this allows more economic and integrated passenger transport solutions to be introduced to benefit both end users and service commissioners.

Evolvable production systems enable fully reconfiguration capabilities on the shop floor through process‐oriented modularity and multi‐agent‐based distributed control. To be able to benefit architectural and operational characteristics of evolvable systems, there is a need of a new planning approach which links shop floor characteristics and planning operations. This paper seeks to address these issues.

Evolvable production system has a structured methodology in itself. Consistent to this, a reference planning architecture is developed aiming to achieve agility on planning activities. Besides a workload control method is proposed and implemented as a part of the planning architecture.

First applications of evolvable systems have been implemented through European research projects. Shop floor working principles and architectural characteristics are consistent to facilitate more agility on planning activities which are framed at a planning reference architecture called demand responsive planning. As an implementation case, an agent‐based workload control method is proposed and implemented. The characteristics of EPS and proposed planning architecture enable continuous and dynamic workload control of the shop floor to be implemented.

This paper presents a new planning model compatible with evolvable production systems targeting to agility to demand on planning and control activities benefiting shop floor enhancements of a fully reconfigurable system which enables to relax constraints imposed from production systems to planning. In addition, a continuous and dynamic workload control method is proposed and implemented.

This chapter provides the context for this book and highlights how the different chapters contribute to a greater understanding of how the flexible transport future may emerge.

This chapter reviews the content of the book, drawing together the threads to provide insights into the important issues and policies around the world both in practice and for the future.

This book benefits from the papers presented at the TRB-sponsored International Paratransit Conference, “Shaping the New Future of Paratransit,” held in Monterey, CA in the United States (US) in October 2014. Over and above this, chapters were commissioned so as to provide a broader understanding of context and operations. The present is affected by the common problem of the silo nature of funding for transport and the need for innovative solutions to develop partnership working and business models which in turn will allow paratransit or flexible transport systems (FTS) to flourish. This chapter also points to the considerable contribution of the chapters which look to the flexible transport future. These detail the way in which our understanding of mobility must change, the role of technology as an enabler, and the way in which automation will change each mobility mode and the connections between them.

This chapter offers a multidimensional perspective of the current status, operational aspects, and a wealth of case study material to underpin policy and practice in paratransit or FTS. Its particular value is centered on providing not only practice-focused policy content but research content which postulates how the flexible future may need to be influenced to emerge in a way to add to sustainability.

To explore how the rise of Transportation Network Companies (TNCs) may affect paratransit.

A review of published material and interviews with paratransit managers.

TNCs, typified by Uber and Lyft, are having a significant impact on the taxi industry, which is affecting some US paratransit programs for people with disabilities because it limits the ability of those programs to partner with taxis for a portion of their service. However, some programs have avoided these negative impacts by contracting with taxi companies in a way that provides guaranteed work for some number of drivers.

Paratransit programs might be able to partner with TNCs much as they do now with taxis. However, a number of significant issues would have to be addressed including the lack of any way to schedule a trip in advance, little or no monitoring or dispatching assistance provided to drivers at the time of service, insurance coverage that does not meet typical public agency requirements for contracts, limited screening of drivers or inspection of vehicles, lack of specialized driver training, lack of any provision to negotiate rates, and lack of wheelchair accessible vehicles.

US civil rights legislation applies to TNCs and requires them to serve individuals with disabilities who can use the service; assist with the stowing of mobility devices; not charge higher fares or fees for people with disabilities; and allow service animals.

The value is to help paratransit programs and policy makers adapt to changes in the market for transportation services brought on by technology.

To assess how advances in technology are changing the market prospects for paratransit, particularly DRT services.

To review recent developments in technology-enabled paratransit service through their impact on the supply curve for local transportation.

Some technology-enabled paratransit services, notably one-way car sharing and shared ride services offered by transportation network companies (TNCs), have been successful in generating significant usage within the past 24 months in Europe as well as the United States. At the same time, the introduction of technological advances in a comprehensive technology platform used for general public DRT services in Denver has not resulted in a ridership response of a large magnitude. Similarly, technology-enabled micro-transit services have had difficulty attracting sustainable levels of ridership. This suggests only some packages of technological innovations are able to shift the transportation supply curve. The key appears to be the development of a comprehensive technology platform which makes the new service simple and convenient to engage, use, and pay for; it is also highly advantageous if the service is less costly to the end user than existing alternatives.

Technology-enabled improvements of paratransit/DRT services are feasible and increasingly available, but the evidence shows that only when the use of technology significantly shifts the supply curve for local transportation that major impacts occur.

To provide concrete evidence as to the circumstances in which technology can make a significant impact on paratransit’s market prospects, but also identifies some of the limits to technology being able to create such impacts.