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Book part
Publication date: 1 August 2019

Aleksei V. Bogoviz, Leonid F. Malinovski, Tamara G. Stroiteleva, Maxim M. Sharamko and Vera V. Dvoretskaya

Purpose: The purpose of the chapter is to determine the connection between organizational culture and specifics of the process of decision making in modern business…

Abstract

Purpose: The purpose of the chapter is to determine the connection between organizational culture and specifics of the process of decision making in modern business systems and to determine the directions of managing the organizational culture depending on the set criteria of decision making.

Methodology: A proprietary classification of the types of organizational culture of modern business systems according to the criterion of employees' involvement into decision making is offered. This classification uses two dimensions of employees' involvement into decision making for classification of the types of organizational culture of modern business systems. First dimension: interest of business manager in involvement of employees into the process of decision making. Second dimension: employees' inclination for participation in the process of making of managerial decisions. The factors that influence these dimensions are determined.

Conclusions: Connection between organizational culture and specifics of decision making in modern business systems according to the criterion of employees' involvement in decision making is determined. The minimal level of involvement envisages independent decision making by business manager without participation of employees. In this case, a lot of problems of the business system remain unsolved and possibilities remain unused. Resource intensity of decision making is the highest, and their practical implementation is complicated by employees' dissatisfaction, but this process is conducted very quickly. The medium level of involvement envisages either collective discussion, but decision making by business manager, or collection of feedback by business manager with low interest in it from employees. In this case, resource intensity of decision making is lower, and decisions could be made and implemented faster. The highest level of involvement is connected to collective decision making by employees and business manager. This allows determining problems and using possibilities of the business system with minimal resources. Though the duration of the process of decision making is the highest, solutions are implemented quickly due to employees' support.

Originality/value: The determined specifics show the necessity for considering the influence of the organizational culture on specifics of the process of decision making in modern business systems. It is substantiated that no type of organizational culture of modern business systems according to the criterion of employees' involvement in decision making can provide a guarantee of decisions' optimality. The directions of managing the organizational culture depending on the set criteria (completeness, speed, resource intensity) of decision making are recommended.

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Specifics of Decision Making in Modern Business Systems
Type: Book
ISBN: 978-1-78756-692-7

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Article
Publication date: 1 August 1993

E. Frank Harrison

Takes the view that managerial decisions are made in a diversity oforganizational settings which can best be explained and evaluated in thecontext of conceptual…

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Abstract

Takes the view that managerial decisions are made in a diversity of organizational settings which can best be explained and evaluated in the context of conceptual interdisciplinary decision‐making models, and that such models constitute an appropriate vehicle for explaining the eclectic aspects of managerial decision making in all types of formal organization. Presents a typology of conceptual decision‐making models and evaluates their similarities and differences along with their respective efficacies in various managerial decision‐making contexts. Advances the process model of managerial decision making as the ideal choice for decisions which have significant long‐term consequences for the whole organization.

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Management Decision, vol. 31 no. 8
Type: Research Article
ISSN: 0025-1747

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Article
Publication date: 15 November 2021

Danielle Sponder Testa and Elena E. Karpova

Decision-makers must be well-informed to successfully impact the future of the business. The purpose of this study was to explore experiences of US fashion retail…

Abstract

Purpose

Decision-makers must be well-informed to successfully impact the future of the business. The purpose of this study was to explore experiences of US fashion retail executives when making business decisions to understand what resources and strategies are utilized within the decision-making process. Additionally, the role of academic research within executive decision-making process was explored.

Design/methodology/approach

This study utilized a phenomenological approach to understand the experiences of fashion retail executives when engaging in business decision-making. Fifteen US fashion retail executives participated in the study. Data were collected through in-depth individual interviews and thematically coded to gain a holistic perspective of the decision-making process within the fashion retail industry.

Findings

As the result of the data analysis and interpretation, three topical areas emerged:: “Incredible Amounts of Information,” “Industry Specific Academic Research” and “Have a Clear Road Map.” The findings suggested that while the facts gleaned from internal and external data are of great importance to fashion professionals, insights gathered from social media are equally influential within the decision-making process. The authors identified five major strategies utilized consistently by fashion retail executives regardless of the type of business they represented: collaboration, adaptability, speed, gut instinct and creativity.

Research limitations/implications

The results are important to fashion retail companies for improving internal decision-making processes. The identified resources and strategies of the decision-making process can be incorporated into fashion program curricula and considered as learning outcomes when preparing future industry professionals.

Originality/value

Limited studies have explored the decision-making process specific to the fashion retail environment, an uncertain and ever-changing industry. Further, the study shed light on the opportunity for academic research use in fashion retail decision-making and contributes to the literature by developing a fashion retail decision-making model.

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Journal of Fashion Marketing and Management: An International Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1361-2026

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Article
Publication date: 26 October 2021

Rohaida Seno, Hafiza Aishah Hashim, Roshaiza Taha and Suhaila Abdul Hamid

The purpose of this paper is to determine whether Hofstede’s cultural dimensions have a significant relationship with ethical decision-making among tax practitioners while…

Abstract

Purpose

The purpose of this paper is to determine whether Hofstede’s cultural dimensions have a significant relationship with ethical decision-making among tax practitioners while performing their duties in ensuring tax compliance among taxpayers.

Design/methodology/approach

A structured questionnaire was used to collect data from tax practitioners in the state of Terengganu, Malaysia. Two hundred questionnaires were distributed via Google Forms and email to tax practitioners who were selected from the Inland Revenue Board of Malaysia website using a mixture of systematic random and snowball sampling approaches. The Statistical Package for Social Sciences software program was used to analyse the collected data.

Findings

The results show that power distance (PD), individualism (IND) and uncertainty avoidance (UAV) have a significant relationship with ethical decision-making, whereas masculinity (MAS) has no significant relationship with ethical decision-making among tax practitioners while carrying out their duties. The positive relationship of PD and of IND with decision-making behaviour indicates that ethical decision-making is highly practised in a low PD and low IND culture rather than in a high PD and high IND culture. In contrast, UAV shows a negative beta sign, which indicates that tax practitioners tend to practise ethical decision-making in a high UAV culture.

Originality/value

This study fills a gap in the literature in regard to the influence of culture on tax compliance particularly among tax practitioners in Malaysia. The study shows how culture is related to the decision-making practices of tax practitioners while performing their role as an intermediary between their clients and the government. It is worthwhile to examine the decision-making of tax practitioners because the results of such an examination not only provide some insights into the professional practices of accountants that will be of interest to the relevant authorities such as the Malaysian Institute of Accountants, they also offer some information that will be of assistance to higher learning institutions in formulating accounting programmes to produce the future generation of accountants.

Details

Asian Review of Accounting, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1321-7348

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Article
Publication date: 15 October 2021

Gentrit Berisha, Besnik Krasniqi and Rrezon Lajçi

This paper aims to reveal the effects of birth order in decision-making style, conflict handling style and propensity for participative decision-making. The intention is…

Abstract

Purpose

This paper aims to reveal the effects of birth order in decision-making style, conflict handling style and propensity for participative decision-making. The intention is to open the perspective of birth order research in organizational studies, as an important individual difference of managers.

Design/methodology/approach

A survey was conducted with 230 managers from different industries in Kosovo. Self-report measures were used for decision-making style, conflict handling style and participatory decision-making constructs.

Findings

Results indicate that only children are more avoidant and spontaneous decision-makers. Firstborns are rational in decision-making and prefer problem-solving in conflict handling. Middleborns are intuitive decision-makers and use compromising in conflict handling. Lastborns make decisions rationally and use both compromising and problem-solving in conflicting situations. In addition, lastborns appeared to have a more positive attitude toward participative decision-making, followed by middleborns, firstborns and only children.

Research limitations/implications

Birth order affects managers’ behaviors in decision-making and conflict situations. Relationship dynamics in sibships are reflected in organizational settings, affecting how people behave in decision-making and conflict handling.

Originality/value

To the best of the authors’ knowledge, this is the first study to attest how birth order influences the ways managers make decisions, handle conflicts and involve others in decision-making. As birth order cannot be changed, such knowledge is critical.

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Management Research Review, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8269

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Article
Publication date: 3 September 2021

Michael Sing, Joseph Chan, Henry Liu and Nancy N.H. Ngai

Modular construction is considered a well-established construction method for improving the efficiency of the construction industry worldwide. However, the industry…

Abstract

Purpose

Modular construction is considered a well-established construction method for improving the efficiency of the construction industry worldwide. However, the industry struggles to achieve higher levels of modularisation in urban areas. Previous studies on decision-making for modularisation have, so far, not focussed much on its application in urban areas. As modular construction could bring lots of advantages such as speed of construction, This study aims to develop a decision-making tool that can assist the project planners in deciding whether the modular construction techniques should be applied in their urban area project.

Design/methodology/approach

Based on the literature review, a total of 35 decision-making factors of modularisation were identified for this study. The decision-making model is then developed to evaluate the significance of each factor using the analytic hierarchy process (AHP) approach. A total number of 72 valid responses were obtained and analysed. The geometric mean of priorities is adopted to obtain the par-wise comparison between the critical factors in which each factor’s weighting in the decision-making model is calculated. Afterwards, the robustness of the decision-making model is demonstrated by the real-life projects in China, Hong Kong and the UK, respectively.

Findings

A total of 35 decision-making factors allocated in five criteria for modular construction selection in urban areas were identified. The criteria include site attributes, project characteristics, labour consideration, environmental and organisation and project risk. Their impact was calculated using the AHP to indicate the relative importance with respect to the adoption of modularisation in urban areas. Afterwards, a two-level decision-making model was developed that can be used as a decision-making tool for the adoption of modular construction.

Practical implications

The outcome of this research will be beneficial to industrial practitioners and academics in understanding the critical attributes that affect the adoption of modular construction in an urban area. It further enables the building professionals to assess the feasibility of using modular construction in their projects, especially at the early stage, so as to facilitate its use.

Originality/value

There is a number of literature on the decision-making model on the adoption of modular construction. However, previous studies did not provide specific concerns related to urban areas, whereas there is an urgent need to have an updated analysis that can be catered to the modular construction in the urban area. In this research study, the 35 decision-making factors were ranked by the experienced project managers and then a pair-wise comparison was conducted. With this information, the robust decision-making model is formulated to offer a kept promised indicator in adopting modularisation in the urban area.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 1 September 2021

Afiqah R. Radzi, Rahimi A. Rahman and Shu Ing Doh

Various approaches have emerged to assist practitioners in making more informed decisions in highway construction projects. However, industry practitioners are still using…

Abstract

Purpose

Various approaches have emerged to assist practitioners in making more informed decisions in highway construction projects. However, industry practitioners are still using subjective ways to make decisions. Also, researchers have developed tools and techniques with similar objectives. Lack of information on what has been developed might lead to those issues. Therefore, this paper aims to review trends of evolution, pinpoint strengths and gaps in the literature and identifies potential future directions for decision-making research in highway construction projects.

Design/methodology/approach

A systematic review was conducted on published articles on decision-making in highway construction projects using the Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) technique.

Findings

The analysis of 101 articles revealed that existing decision-making research in highway construction projects targets improvements in four areas: feasibility, conceptual, detailed scope and detailed design. The four areas consist of sixteen subthemes that are detailed in this study. In addition, most research involved developing decision support tools and systems as well as decision-making models, techniques and frameworks. Lastly, several research areas have emerged, such as adding more decision criteria including those with uncertainties, expanding existing decision-making models into decision support systems, benchmarking decision criteria between different sample populations and exploring inter-and intra-relationships between decision criteria.

Originality/value

This paper provides an overview of existing research on decision-making in highway construction projects. Also, it reveals research gaps in the body of knowledge to point out directions for future research. Finally, industry practitioners can use the findings to develop strategies for effective decision-making processes.

Details

Journal of Engineering, Design and Technology , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1726-0531

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Article
Publication date: 22 September 2021

Dena Hale, Ramendra Thakur, John Riggs and Suzanne Altobello

The purpose of this study is to develop and validate a scale to determine the consumer’s level of decision-making self-efficacy for a high-involved service purchase…

Abstract

Purpose

The purpose of this study is to develop and validate a scale to determine the consumer’s level of decision-making self-efficacy for a high-involved service purchase, specifically the purchase of medical insurance. One question to ask is how service providers can help consumers purchase the services that best meet their needs? Before interventions can occur, it is necessary to benchmark consumers’ perceptions of their own decision-making control and abilities.

Design/methodology/approach

A scale that measures consumers’ service decision-making self-efficacy was developed using the principles established for scale development validation. A four-study approach was used to reach the research objective.

Findings

The research consisted of four studies designed to: generate items to measure consumer service decision-making self-efficacy (CSDMSE); purify the scale and assess its dimensionality (second-order structure); establish the reliability and validity of the scale; and establish norms to provide details on its usefulness for aiding consumers with service purchases. The scale was found to be a higher-order construct, comprising three lower-order constructs.

Originality/value

Research suggests that consumer self-efficacy may affect their decision-making. The greater the consumer’s self-efficacy for decision-making tasks, the more efficient the decision-making process strategies are expected to be. This is the purpose for which the CSDMSE scale measure was created: to understand how, where and when service professionals can assist consumers with making appropriate service-related decisions and purchases.

Details

Journal of Services Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0887-6045

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Article
Publication date: 8 September 2021

Jiangang Du, Danhui Li, Yuxuan Zhao and Mengya Yang

The purpose of this paper is to examine the influence of transparency on consumers' judgment and decision-making.

Abstract

Purpose

The purpose of this paper is to examine the influence of transparency on consumers' judgment and decision-making.

Design/methodology/approach

This study uses an experimental research design in which participants' negative emotions dynamically change driven by group emotional interactions when they are experiencing a group complaint.

Findings

The experimental results show that compared with opaque products, transparent products make consumers rely more on emotions to make judgments and decisions (Experiment 1). It is precise because transparency increases the influence of emotion on consumers' judgment and decision-making that positive emotion makes consumers' evaluation and willingness to pay higher, while negative emotion makes consumers' evaluation and willingness to pay lower (Experiments 2 and 3). Transparency will also affect consumers' subsequent judgment and decision-making methods, so they are more inclined to choose the option with the dominant emotional dimension (Experiment 4).

Originality/value

Previous studies mainly focus on the impact of transparent packaging on consumers and discuss the impact of transparent packaging on consumer product evaluation and consumption quantity. This study proves that product-related transparent elements can also affect consumers' decision-making methods, making them more dependent on emotions to make decisions, enriching the research on the influencing factors of consumer decision-making methods.

Details

Journal of Contemporary Marketing Science, vol. 4 no. 2
Type: Research Article
ISSN: 2516-7480

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Article
Publication date: 11 August 2021

Michael Thomas Hayden, Ruth Mattimoe and Lisa Jack

The purpose of this paper is to contribute to a better understanding of the financial decision-making process of farmers and to highlight the potential role that improved…

Abstract

Purpose

The purpose of this paper is to contribute to a better understanding of the financial decision-making process of farmers and to highlight the potential role that improved farm financial management (FFM) could play in developing sustainable farm enterprises.

Design/methodology/approach

This paper adopts a qualitative approach with 27 semi-structured interviews exploring farmers’ financial decision-making processes. Subsequently, the interview findings were presented to a focus group. Sensemaking theory is adopted as a theoretical lens to develop the empirical findings.

Findings

The evidence highlights that FFM has a dual role to play in farmer decision-making. Some FFM activities may act as a cue, which triggers a sensebreaking activity, causing the farmer to enter a process of sensemaking whilst some/other FFM activities are drawn upon to provide a sensegiving role in the sensemaking process. The role of FFM in farmer decision-making is strongly influenced by the decision type (strategic or operational) being undertaken and the farm type (dairy, tillage or beef) in operation.

Originality/value

The literature suggests that the majority of farmers spend little time on financial management. However, there are farmers who have quite a high level of engagement in FFM activities, when undertaking strategic farm expansion decisions. Those FFM activities help them to navigate through operational decision-making and to make sense of their strategic decision-making.

Details

Journal of Accounting & Organizational Change, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1832-5912

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