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To examine metrics used for performance measurement, analysis, and decision-making by insurance cooperatives.

A documentary review and semi-structured interviews of three large insurance cooperatives form the basis of the study.

The analysis suggests insurance co-operatives metrics are consistent with investor-owned companies. These measures do not recognize the cooperative principles and values which consistent the formative basis of these insurance co-operatives.

The insurance co-operatives under examination do not engage in a comparison to other insurance co-operatives; rather comparisons are made against investor-owned companies. As this analysis is used in decision-making and strategy formulation, guiding the direction of the co-operatives the questions must be raised: does the co-operative difference exist in the insurance sector and how (and what) performance analysis tools are used to assess their performance?

There is a paucity of research in the area of metrics and analytics of co-operatives. As such this article expands the academic scope of examination of co-operatives in the context of financial and accounting operations. Additionally, it adds to the ongoing discussion in the academy focused on the nature of co-operatives and the nature of the co-operative difference.

The phenomenon of globalization is a popular and controversial issue that has many facets. According to Lee and Vivarelli 2006), most conversations around globalization tend to describe it in terms of increase in trade and liberalization policies and reduction in transportation costs and technology transfer. Heine and Thakur (2011) opine on globalization as follows:

Many regard globalization as both a desirable and an irreversible engine of commerce that will underpin growing prosperity and a higher standard of living throughout the world. Others recoil from it as the soft underbelly of corporate imperialism that plunders and profiteers on the basis of unrestrained consumerism. (p. 2)

Many regard globalization as both a desirable and an irreversible engine of commerce that will underpin growing prosperity and a higher standard of living throughout the world. Others recoil from it as the soft underbelly of corporate imperialism that plunders and profiteers on the basis of unrestrained consumerism. (p. 2)

The Brundtland Report (1987) was put together in response to agitations over such loses/discontents. This report gave birth to what unarguably is the most popular concept in sustainable development. The Report features the integration of the concerns about strands of development as experienced and as projected across divides, as well as concerns about their interrelationship, and effects on people and the environment. It seeks to reconcile the future with current developments. The recommendations of the report in the end materialized into the millennium development goals (MDGs) in January 2000, which in turn metamorphosed into the sustainable development goals (SDGs) in January 2016. The bulk of the SDGs are to be achieved in the global-south as countries within this categorization including Nigeria have more to do within their territories in order to ensure its actualization. One of the major challenges facing the SDGs in Nigeria is institutionalizing mobilization for the actualization of the goals. Against this backdrop, the Sustainable Development Solutions Network (SDSN) was launched to bring on board academic institutions, civil societies, non-governmental organizations, and businesses, and mobilize their activities into fewer but more efficient units.

This chapter contextually explores the purpose and roles of the SDSN in Nigeria, and conceptualizes how it will play out for both sustainable development and qualitative participation in globalization. It identified and explored the interface between the three variables of universities: cooperativism, cooperatives, cooperation, and solidarity economics; communities as integral to the actualization of the SDGs; and proportionate participation in globalization. Deficiencies were identified, and remedial actions proffered.

The main objective of this chapter is to evaluate whether social auditing is applicable to Maltese co-operatives and, if so, to lay out the possible characteristics of such an exercise. The chapter adopts a mixed research methodology with semi-structured interviews being conducted with 14 local experts, and a questionnaire being addressed to 11 Maltese co-operative managers. The findings indicate that the Maltese co-operative identity is as yet emergent and that, consequently, if a social audit is introduced now, controversies would easily arise on the audit’s frequency, publication, scope and composition of the audit team. Nonetheless, a social audit may ultimately be modelled on the Beechwood process and on the reporting indicators of the Euro Co-op Social Reporting Working Party. It would involve the examination of both the qualitative and quantitative aspects of a co-operative, concluding with recommendations for improvement. Furthermore, the exercise would need to be monitored by the Maltese regulator, the Co-operatives Board, and best be conducted regularly, say, every 3 years, by an inter-disciplinary audit team. Therefore, the chapter concludes that the introduction of such a regulatory exercise as part of the Maltese co-operative framework would ultimately be beneficial, ameliorating the co-operative movement. Yet, it is strongly recommended that, prior to its introduction, Maltese co-operatives work further on developing their fundamentals.

This chapter contributes to the discourse on the impact of employee participation in organisations. Using worker co-operatives as special cases of participatory firms, we discuss the role of values in organisations and their importance in a business context. We devise and apply the CoopIndex diagnostic tool as a method of assessment of the ‘health’ of an organisation whose members aspire to align co-operative management with the application of the co-operative principles and values.

The closure of Fagor Electrodomésticos in October 2013, the most iconic cooperative in the Mondragon Group, not only cast doubt on the economic and social management of the cooperative itself but also called into question the very viability of the overall cooperative model. In addition to describing the evolution of this cooperative in its last years in business, this chapter offers a comprehensive review of the mechanisms of inter-cooperation in the Mondragon Group and the way in which they were applied in the crisis at Fagor Electrodomésticos.

The methodology applied is a qualitative research methodology mainly based on semi-structured interviews.

The main conclusion of the chapter is that the closure of the cooperative was largely caused by market conditions. The chapter also highlights the validity of the mechanisms of inter-cooperation applied in managing employment which contributed to a rapid resumption of the employment situation of surplus personnel from Fagor Electrodomésticos.

The main contribution of this chapter comprises a detailed description of the methods used by the Mondragon Group to manage employment adjustment at the time of closure of its largest industrial cooperative during the recent general economic crisis (2008–2014), and thus avoid large-scale unemployment, its concommitant problems, and deeper deterioration of social capital in the Mondragon area. Further research is needed to compare this process with other international experiences based on cooperation.

This paper deals with globalisation and the productive relocation of cooperative firms. The relocation phenomenon is defined, and its dimensions, causes and consequences in the context of globalisation are analysed. A case study of the international expansion of Fagor Electrodomésticos S. Coop. is presented next. During the last decade, Fagor, a member of MCC, pursued a strategy of international growth that transformed it from the local cooperative into a multinational group of firms with many affiliated companies abroad. We examine the business, economic, social and cooperative implications of this strategy. The paper concludes with a suggestion of strategies for the cooperative multinational firms in dealing with the challenge of globalisation and relocation, while maintaining their cooperative identity.

To examine perceptions of organizational atmosphere and joint ownership in a firm in which capital ownership is broadly shared among members of its work force.

A questionnaire was administered with a sample of 123 people from a Mondragon cooperative firm, ULMA Architectural Solutions, and responses were analyzed using principal components’ analysis and regression techniques.

Two factors are found to play especially important roles in explaining perceptions: (1) work and management/supervisory practices, especially those relating to communication and participation in decisions in respondents’ immediate work area, and (2) job type (blue collar vs. white collar).

The study confirms earlier research on the broad centrality of participation and related practices to perceptions of work and the organization in employee ownership settings, while findings focus on the immediate work environment and relationships with immediate managers for blue-collar workers.

These are closely related to the research implications, underlining the importance to worker-owners, in manufacturing contexts, of communication and involvement in decisions in their immediate work environment.

Widespread concerns about inequality, poor working conditions, and competitiveness suggest the importance of investigating enterprises with broadly shared capital ownership, enterprises that tend to address these concerns.

The chapter reinforces the fundamental roles of information-sharing and participation in enterprises with shared ownership, while making key distinctions between shopfloor and office workers experiences and perceptions.

Within the accounting discipline and its literature, attention to the role of social and non-profit organizations has been growing, particularly with respect to issues of accountability and social accounting. In response, the aim of this introductory article is to present the background for the book by highlighting (i) the relevance and rise of the non-profit sector worldwide, (ii) the limitations of the conventional accounting framework when applied/transposed to NPOs and (iii) the ‘social accounting project’ for NPOs. The article presents analysis and critique based on a literature review of the accountability framework for NPOs. After presenting key worldwide statistics regarding the growing non-profit sector, the article points out the skepticism regarding the adoption of traditional accounting principles and frameworks for NPOs. The article offers both an examination of how to improve the accounting system for NPOs and a discussion of the benefits emerging from the social and environmental accounting and reporting models. ‘The social accounting project’ for NPOs is presented as a pathway towards these innovative practices increasing organizational transparency. This article and the book overall provide new contributions to the research literature, fostering synergies among financial accounting and social accounting scholars engaging with the NPO subject area. Moreover it brings together studies from a range of disciplines, such as financial accounting, social accounting, economics, management, and third-sector studies. This cross-disciplinary approach offers a major contribution to our developing knowledge in this field.