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Article
Publication date: 19 May 2023

Ling Yan, Yichao Chen and Tingting Cao

The consulting team intervenes in the integrated construction consulting (ICC) network structure centered on “client-contractor-consultant.” Team boundary-spanning behavior (TBB…

Abstract

Purpose

The consulting team intervenes in the integrated construction consulting (ICC) network structure centered on “client-contractor-consultant.” Team boundary-spanning behavior (TBB) driven by the network structure is crucial to project performance. This article investigated how to stimulate the consulting project performance (CPP) improvement by considering the interactive effect of network structure and TBB. To be specific, this paper explored the configuration between structural characteristics of project networks, the dimension of TBB, and project performance in ICC projects.

Design/methodology/approach

Network density and centrality were used to reflect network structure. This study collected 216 valid responses from construction professionals (including project managers, department managers, and project engineers) via a questionnaire survey and analyzed the data using fsQCA.

Findings

Combining with the corresponding typical project case and analysis, the results concluded four types of configurations for achieving high performance in the ICC projects. Meanwhile, network centrality, density, ambassadorial behavior, coordination behavior, and detection behavior significantly impact high consulting project performance. Matching ICC network characteristics with the TBB is important. There are also three low performance configurations for the ICC projects. Low performance state also occurs when network centrality or density and coordination behavior is simultaneously low. Only the right match between the network characteristics and TBB can produce high consulting project performance.

Research limitations/implications

The network centrality and density, the implementation of TBB vary, and the paths to achieve high consulting project performance are different. Clients, ICC projects, and consulting teams should choose the appropriate development paths according to the actual situation. (1) Clients should commit to applying the ICC project model with high network centrality, density, and coordination behavior of ICC enterprises to promote project performance. (2) Consulting enterprises should carry out ICC business based on detecting behavior and coordinating behavior. (3) The market should cultivate head consulting enterprises with independence and integration, and bring into play the effectiveness of consulting team ambassadorial behavior.

Practical implications

Comparing the results of the four high CPP configurations, the network structure characteristics are essential, which means that in the Chinese consulting practice between the owner and the consulting firm pay attention to the use of appropriate ICC organizational structure model and arrange the degree of centralization of authorized responsibilities. Coordination behavior is necessary to achieve high CPP. Therefore, Chinese consulting firms should pay attention to effective communication and exchange with project contractors in order to get high CPP in conducting business; meanwhile, enabling behavior can achieve high CPP both in the presence and absence of configuration H1 and H4, which indicates that enabling behavior has substitution effect. Comparing the three low CPP configurations also contrarily confirms the indispensability of coordinating behavior. Comparing the results of high and low CPP configurations, the TBB is seriously missing and not properly applied in CPP enhancement. In detail, Chinese consulting firms have been regarded as independent third parties providing services, and less attention has been paid to the TBB of Chinese consulting firms in past practice, thus leading to the dilemma of inadequate empowerment of consulting firms due to their unclear status. To solve this dilemma, the findings of this paper offer a solution at the micro level to change the previous perception of consulting and demonstrate that Chinese consulting practice needs to pay attention to TBB with owners and contractors, and apply it well to enhance the reputation, management consulting level and capability, and experience and expertise of consulting firms to achieve high CPP.

Originality/value

The research results changed from the previous bilateral project governance to a new perspective of network embedding. It provided a theoretical basis for the improvement path of high consulting project performance, as well as providing ideas for clients on the organizational design of ICC projects. On the other hand, it provided a practical reference for TBB positioning of ICC enterprises for transformation and upgrading development.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Abstract

Details

Integrating Service-Learning and Consulting in Distance Education
Type: Book
ISBN: 978-1-78769-412-5

Article
Publication date: 1 February 2003

Abdullah Al‐Beraidi and Tudor Rickards

Conventional wisdom presumes that accounting professionals have little capability for creative thinking. An alternative view is that accountants display creativity when provided…

2486

Abstract

Conventional wisdom presumes that accounting professionals have little capability for creative thinking. An alternative view is that accountants display creativity when provided with organisational opportunities. This view has been tested in a comparative study of professionals drawn from similar educational backgrounds and allocated to consulting, audit and tax duties within the headquarters of a major international firm in Saudi Arabia. A benchmarking approach was adapted. Those professionals placed in the consulting department reported more positive climates and creative outputs. There was evidence that there was scope for increasing the creativity to organisational advantage within the audit, tax and related functions, through more transformational leadership interventions. In view of the educational similarities of the samples, it is concluded that any lack of creative performance within the audit and tax functions is not due to individual deficiencies. Team development and leadership interventions are suggested as promising means of addressing any “creativity gap” in audit and tax team processes.

Details

Managerial Auditing Journal, vol. 18 no. 1
Type: Research Article
ISSN: 0268-6902

Keywords

Book part
Publication date: 31 December 2010

The following is an introductory profile of the fastest growing firms over the three-year period of the study listed by corporate reputation ranking order. The business activities…

Abstract

The following is an introductory profile of the fastest growing firms over the three-year period of the study listed by corporate reputation ranking order. The business activities in which the firms are engaged are outlined to provide background information for the reader.

Details

Reputation Building, Website Disclosure and the Case of Intellectual Capital
Type: Book
ISBN: 978-0-85724-506-9

Abstract

Details

Integrating Service-Learning and Consulting in Distance Education
Type: Book
ISBN: 978-1-78769-412-5

Abstract

Details

Integrating Service-Learning and Consulting in Distance Education
Type: Book
ISBN: 978-1-78769-412-5

Content available
Book part
Publication date: 1 July 2019

Marie-Line Germain

Abstract

Details

Integrating Service-Learning and Consulting in Distance Education
Type: Book
ISBN: 978-1-78769-412-5

Book part
Publication date: 10 November 2021

Joseph A. Kotarba, Emma Tumilty and Kevin C. Wooten

The purpose of this chapter is to examine an evolving role in the translational science team: that of the consultant. The role of the consultant has long been a key feature of…

Abstract

The purpose of this chapter is to examine an evolving role in the translational science team: that of the consultant. The role of the consultant has long been a key feature of complex organizations in business and government. The consultant provides flexibility to an organization's employee base while providing specific expert knowledge and skills in a timely manner. The role of the consultant in Translational Science is innovative largely because they are attached or assigned to particular research teams, for varying lengths of tenure, to provide both basic and applied/evaluative skills to the increasingly central and defining team concept.

Article
Publication date: 1 December 2003

Erwin Jünemann and Bruce Lloyd

This paper explores how consulting can contribute to the success of virtual teamwork. Based on an introduction to the concept of virtual teams, the potential of virtual teamwork…

2842

Abstract

This paper explores how consulting can contribute to the success of virtual teamwork. Based on an introduction to the concept of virtual teams, the potential of virtual teamwork for consultants and clients is outlined. Central questions are: “For which reasons do virtual teams deserve additional attention by business leaders?” and “What kind of services can be offered by consultants that cannot be performed by the client organisation itself?”. The paper finishes with a discussion of the qualifications and resources consultants should possess if they wish to consult on virtual teamwork, highlighting the broad range of requirements and the need to accumulate extensive experience.

Details

Team Performance Management: An International Journal, vol. 9 no. 7/8
Type: Research Article
ISSN: 1352-7592

Keywords

Article
Publication date: 1 April 2003

Richard D. Wagner, Gary A. Miciunas MCR, Curtis Knapp and Christopher Mach

This paper presents the process and outcomes of developing a national capability for strategic and portfolio planning within SBC Communications, Inc., a Fortune 100 company, and…

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Abstract

This paper presents the process and outcomes of developing a national capability for strategic and portfolio planning within SBC Communications, Inc., a Fortune 100 company, and reviews the progress made and lessons learned since this initiative was implemented in October 2001. At this time SBC Corporate Real Estate standardised the planning approach used by its regionalised staff in order to achieve consistent business practices. This multidisciplinary effort involved process design, development of tools and templates, training and deployment, facilitation and mentoring, production of prototype plans, and ongoing coaching during implementation in 2002. The new approach, featuring scenario planning and economic modelling, has elevated planning services to an advisory level by emphasising shareholder value while satisfying business unit needs. Within the first year of implementation, the process has been fully endorsed by corporate leadership and adopted by business unit management. Refinements to the planning approach and enhancements to the methodology are being incorporated on an ongoing basis as part of a continuous improvement programme.

Details

Journal of Corporate Real Estate, vol. 5 no. 2
Type: Research Article
ISSN: 1463-001X

Keywords

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