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Book part
Publication date: 5 January 2007

Avi Fiegenbaum

Abstract

Details

The Take-off of Israeli High-Tech Entrepreneurship During the 1990s
Type: Book
ISBN: 978-0-08045-099-5

Book part
Publication date: 10 July 2019

Jie Zhao, Jianfei Wang, Suping Fang, Huinan Zhang and Peiquan Jin

With the advance of the Silk Road Initiative proposed by China, it has been a focus of China government to develop strategic emerging industries. The development of…

Abstract

With the advance of the Silk Road Initiative proposed by China, it has been a focus of China government to develop strategic emerging industries. The development of strategic emerging industries needs the support of competitive intelligence on many aspects such as strategical planning, policy making, industrial structure adjustment, and technology innovation. However, so far there are few studies toward the competitive intelligence systems for strategic emerging industries. In this article, we focus on a number of issues related to the competitive intelligence for strategic emerging industries in China. First, we conduct a strengths, weaknesses, opportunities, and threats analysis on the situations of strategic emerging industries in China, based on which the necessity of building a competitive intelligence (CI) service system for strategic emerging industries is discussed. Next, the authors present a framework of a CI service system for strategic emerging industries in China. The principles, components, working process, and product forms are deeply described. The CI service system proposed in this article consists of a cooperation network platform, three layered organizations, and three systems, which integrates organizations, information, people, network, and service platforms into an ecosystem to offer competitive intelligence supports for government, industry, and enterprises. Finally, the authors discuss a case study of the proposed CI service system for the new energy automobile industry.

Details

The New Silk Road Leads through the Arab Peninsula: Mastering Global Business and Innovation
Type: Book
ISBN: 978-1-78756-680-4

Keywords

Book part
Publication date: 7 October 2015

Azizah Ahmad

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive

Abstract

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

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Sustaining Competitive Advantage Via Business Intelligence, Knowledge Management, and System Dynamics
Type: Book
ISBN: 978-1-78441-764-2

Keywords

Article
Publication date: 14 August 2018

Tumelo Maungwa and Ina Fourie

Competitive intelligence failures have devastating effects in marketplaces. They are attributed to various factors but seldom explicitly to information behaviour. This…

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Abstract

Purpose

Competitive intelligence failures have devastating effects in marketplaces. They are attributed to various factors but seldom explicitly to information behaviour. This paper addresses causes of competitive intelligence failures from an information behaviour lens focussing on problems with key intelligence and information needs. The exploratory study was conducted in 2016/2017. Managers (end-users) identify key intelligence needs on which information is needed, and often other staff members seek the information (proxy information seeking). The purpose of this paper is to analyse problems related to key intelligence and information needs, and make recommendations to address the problems.

Design/methodology/approach

The study is placed in a post-positivism research paradigm, using qualitative and limited quantitative research approaches. In total, 15 participants (competitive intelligence professionals and educators/trainers originating from South Africa and the USA) contributed rich data through in-depth individual interviews.

Findings

Problems associated with articulation of information needs (key intelligence needs is the competitive intelligence term – with a broader scope) include inadequate communication between the person in need of information and the proxy information searcher; awareness and recognition of information needs; difficulty in articulation, incomplete and partial sharing of details of needs.

Research limitations/implications

Participant recruitment was difficult, representing mostly from South Africa. The findings from this exploratory study can, however, direct further studies with a very understudied group.

Practical implications

However, revealed valuable findings that can guide research.

Originality/value

Little has been published on competitive intelligence from an information behaviour perspective. Frameworks guiding the study (a combination of Leckie et al.’s 1996 and Wilson’s, 1981 models and a competitive intelligence life cycle), however, revealed valuable findings that can guide research.

Details

Aslib Journal of Information Management, vol. 70 no. 4
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 4 January 2011

Wadie Nasri

The purpose of this study is to investigate the degree of knowledge of competitive intelligence in Tunisian companies.

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Abstract

Purpose

The purpose of this study is to investigate the degree of knowledge of competitive intelligence in Tunisian companies.

Design/methodology/approach

This exploratory study was conducted using semi‐in‐depth interviews and focus group with six executives in six companies in Tunisia. Three sectors were chosen for this study: communication technologies, manufacturing and commercial retailing. These companies are prevalent in Tunisia and are very different.

Findings

The results show that Tunisian managers are conscious of the importance of competitive intelligence in the management of their companies. Second, managers believe that internal sources of information are more valuable than external sources information and personal source information is deemed most valuable. Third, the results of the process and structure questions indicate that companies may not yet be investing appropriately in building the internal infrastructure required for fully effective intelligence efficacy. Finally, this practice is not organised in a separate department and, if it is mostly done in the marketing department.

Practical implications

To know and develop this practice, a company must, on the one hand, build internal competitive intelligence process. On the other hand, develop a sensitisation programme that is continuous and that should focus on telling employees what competitive intelligence is, what they can, and should, contribute and demonstrate the value in sharing information.

Originality/value

This study is the first to investigate competitive intelligence in Tunisia. The results lead to a number of recommendations to develop competitive intelligence in Tunisian companies. Various methods are proposed including awareness and training program, recognising by managers the value of competitive intelligence as an important tool to develop competitive intelligence.

Details

Journal of Enterprise Information Management, vol. 24 no. 1
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 1 November 2002

Sheila Wright, David W. Pickton and Joanne Callow

There is a danger of allowing competitive analysis to receive less than adequate attention in the marketing‐planning process as it is subordinated to a customer‐driven…

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Abstract

There is a danger of allowing competitive analysis to receive less than adequate attention in the marketing‐planning process as it is subordinated to a customer‐driven focus. Clearly important though customers are, they should not dominate marketing strategy and planning to the exclusion of other influential groups, one of these being competitors. With this in mind, a pilot research project was undertaken to gain a better understanding of how UK companies conduct competitive intelligence. From this pilot, a tentative typology of companies was developed to reflect four attributes of competitive intelligence activity: attitude, gathering, use, and location. Further research was subsequently undertaken to corroborate the findings of the pilot study, test the appropriateness of the typology and further develop the classification definitions. The research has resulted in a typology that illustrates a continuum of behaviour on the four strands of investigation. From this, an understanding of CI best practice can be deduced.

Details

Marketing Intelligence & Planning, vol. 20 no. 6
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 13 November 2017

Jonathan Calof

With intelligence (a field related to foresight) practice growing, the purpose of this study was to examine the practices of Canadian competitive intelligence (CI) practitioners.

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Abstract

Purpose

With intelligence (a field related to foresight) practice growing, the purpose of this study was to examine the practices of Canadian competitive intelligence (CI) practitioners.

Design/methodology/approach

Survey of Canadian CI practitioners who are SCIP members (Strategic and Competitive Intelligence Professional), using a revision to a previously used instrument designed to examine competitive intelligence practices.

Findings

Canadian SCIP member competitive intelligence practices seem to be more formalized than those found in the global SCIP study in 2006 with 84.8 per cent having a manager with CI responsibilities, 61 per cent with a formal centralized CI unit and only 9 per cent responding that CI was done informally. Intelligence units were generally smaller with 38 per cent having one full-time CI resource and 41 per cent having between 2 and 4 full-time resources. Additional findings on information sources used, analytical techniques used, evaluation methods and communication methods are reported.

Research limitations/implications

Despite getting responses from close to 50 per cent of SCIP members, the small sample size (79) makes it difficult to generalize the results beyond the Canadian SCIP environment and limits the testing that can be done.

Originality/value

The last study on Canadian competitive intelligence practices was in 2008, thus part of the originality of the study was getting more recent information on corporate intelligence practice. In addition, this is the first Canadian study to focus specifically on known intelligence practitioners (SCIP members). Past studies focused on companies in general regardless of whether respondents knew what competitive intelligence was or practiced CI.

Details

foresight, vol. 19 no. 6
Type: Research Article
ISSN: 1463-6689

Keywords

Article
Publication date: 19 April 2011

Mário Franco, André Magrinho and Joaquim Ramos Silva

The aim of this paper is to evaluate the practices of economic intelligence used by Portuguese firms and to identify the attributes that may increase the probability of…

2087

Abstract

Purpose

The aim of this paper is to evaluate the practices of economic intelligence used by Portuguese firms and to identify the attributes that may increase the probability of their adoption.

Design/methodology/approach

A questionnaire was designed and addressed to the CEOs of Portuguese firms. The authors used the mixed logit method to select a number of significant variables that influence the use of economic intelligence by firms in the sample.

Findings

From the results, the authors concluded that firm size, information and environmental scanning connected to the markets, social networks, economic diplomacy and public policies, namely clusters and industrial policies in the context of competitive intelligence, were some of the attributes relevant in this study. It is concluded that the probability of firms adopting competitive intelligence practices lies in two spheres: in orientations of business policy and strategy and in public policies that improve business context in the perspective of competitive intelligence.

Research limitations/implications

The different categories of attributes that explain the existence of economic intelligence practices are relatively limited when compared with studies made outside Portugal. This derives from specific factors tied to Portuguese entrepreneurial culture.

Originality/value

This paper contributes to the literature on this area of research. One of the innovations introduced here was the design of a conceptual model proposal integrating business and public policy approaches connected to the competitive intelligence and, consequently, the capacity to formulate entrepreneurial strategies and public policies geared for the adoption of competitive intelligence procedures.

Details

Business Process Management Journal, vol. 17 no. 2
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 25 July 2008

Tianjiao Qiu

The purpose of this paper is to advance and investigate empirically how entrepreneurial attitude and normative beliefs influence managerial scanning for competitive

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Abstract

Purpose

The purpose of this paper is to advance and investigate empirically how entrepreneurial attitude and normative beliefs influence managerial scanning for competitive intelligence and how managerial scanning efforts subsequently impact managerial interpretation of organizations' strengths and weaknesses in the competitive arena.

Design/methodology/approach

A structural equation model was tested with survey data from 309 managers in the USA.

Findings

The results indicate that entrepreneurial attitude orientation and market orientation significantly impact managerial scanning for competitive intelligence, which in turn leads to managerial representations of competitive advantage.

Research limitations/implications

This paper demonstrates that scanning for competitive intelligence is more an entrepreneurial activity than a routine activity for managers, and that managerial scanning efforts can be maximized in highly market‐oriented organizations that value competitive intelligence collection and dissemination. Proactive scanning for competitive intelligence enables managers to develop a fuller picture of the superiority or deficiency of their organizations. Future research needs to address the inherent cyclicity of the managerial sense‐making process.

Originality/value

This paper is the first effort to examine empirically the scanning cycle – that is, the relationships between managerial business motivation, intelligence scanning and sense‐making. It offers strategic guides to both academicians and practitioners on how to achieve a better understanding of the complex and dynamic market through proactive scanning activities.

Details

European Journal of Marketing, vol. 42 no. 7/8
Type: Research Article
ISSN: 0309-0566

Keywords

Article
Publication date: 25 July 2008

Jonathan L. Calof and Sheila Wright

The article traces the origins of the competitive intelligence fields and identifies both the practitioner, academic and inter‐disciplinary views on CI practice. An…

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Abstract

Purpose

The article traces the origins of the competitive intelligence fields and identifies both the practitioner, academic and inter‐disciplinary views on CI practice. An examination of the literature relating to the field is presented, including the identification of the linear relationship which CI has with marketing and strategic planning activities.

Design/methodology/approach

Bibliometric assessment of the discipline. Findings reveal the representation of cross disciplinary literature which emphasises the multi‐faceted role which competitive intelligence plays in a modern organization.

Findings

The analysis supports the view of competitive intelligence being an activity consisting dominantly of environmental scanning and strategic management literature. New fields of study and activity are rapidly becoming part of the competitive intelligence framework.

Research limitations/implications

The analysis only uses ABI Inform as the primary sources for literature alongside Society of Competitive Intelligence Professionals (SCIP) and Competitive Intelligence Foundation (CIF) publications, particularly the Journal of Competitive Intelligence and Management. A more comprehensive bibliometric analysis might reveal additional insights. Simple counts were used for analytical purposes rather than co‐citation analysis.

Practical implications

Attention is drawn to the need for the integration of additional, complementary fields of study and competitive intelligence practice. It is clear that today's competitive intelligence practitioner cannot afford to rely on what they learned 20 years ago in order to ensure the continued competitive advantage of their firm. A keen understanding of all business functions, especially marketing and planning is advocated.

Originality/value

While there have been bibliographies of competitive intelligence literature there have been few attempts to relate this to the three distinct areas of practice. This article is of use to scholars in assisting them to disentangle the various aspect of competitive intelligence and also to managers who wish to gain an appreciation of the potential which competitive intelligence can bring to marking and business success.

Details

European Journal of Marketing, vol. 42 no. 7/8
Type: Research Article
ISSN: 0309-0566

Keywords

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