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This paper aims to identify, evaluate and integrate the findings of all relevant and high-quality individual studies addressing one or more research questions about recommender systems and performing a comprehensive study of empirical research on recommender systems that have been divided into five main categories. To achieve this aim, the authors use systematic literature review (SLR) as a powerful method to collect and critically analyze the research papers. Also, the authors discuss the selected recommender systems and its main techniques, as well as their benefits and drawbacks in general.

In this paper, the SLR method is utilized with the aim of identifying, evaluating and integrating the findings of all relevant and high-quality individual studies addressing one or more research questions about recommender systems and performing a comprehensive study of empirical research on recommender systems that have been divided into five main categories. Also, the authors discussed recommender system and its techniques in general without a specific domain.

The major developments in categories of recommender systems are reviewed, and new challenges are outlined. Furthermore, insights on the identification of open issues and guidelines for future research are provided. Also, this paper presents the systematical analysis of the recommender system literature from 2005. The authors identified 536 papers, which were reduced to 51 primary studies through the paper selection process.

This survey will directly support academics and practical professionals in their understanding of developments in recommender systems and its techniques.

In this article the authors will focus on the state of the art on information filtering and recommender systems based on trust. Then the authors will represent a variety of filtering and recommendation techniques studied in different literature, like basic content filtering, collaborative filtering and hybrid filtering. The authors will also examine different trust-based recommendation algorithms. It will ends with a summary of the different existing approaches and it develops the link between trust, sustainability and recommender systems.

Methodology of this study will begin with a general introduction to the different approaches of recommendation systems; then define trust and its relationship with recommender systems. At the end the authors will present their approach to “trust-based recommendation systems”.

The purpose of this study is to understand how groups of users could improve trust in a recommendation system. The authors will examine how to evaluate the performance of recommender systems to ensure their ability to meet the needs that led to its creation and to make the system sustainable with respect to the information. The authors know very well that selecting a measure must depend on the type of data to be processed and user interests. Since the recommendation domain is derived from information search paradigms, it is obvious to use the evaluation measures of information systems.

The authors presented a list of recommendations systems. They examined and compared several recommendation approaches. The authors then analyzed the dominance of collaborative filtering in the field and the emergence of Recommender Systems in social web. Then the authors presented and analyzed different trust algorithms. Finally, their proposal was to measure the impact of trust in recommendation systems.

Collaborative recommender systems play a crucial role in providing personalized services to online consumers. Most online shopping sites and many other applications now use the collaborative recommender systems. The measurement of the similarity plays a fundamental role in collaborative recommender systems. Some of the most well-known similarity measures are: Pearson’s correlation coefficient, cosine similarity and mean squared differences. However, due to data sparsity, accuracy of the above similarity measures decreases, which makes the formation of inaccurate neighborhood, thereby resulting in poor recommendations. The purpose of this paper is to propose a novel similarity measure based on potential field.

The proposed approach constructs a dense matrix: user-user potential matrix, and uses this matrix to compute potential similarities between users. Then the potential similarities are modified based on users’ preliminary neighborhoods, and k users with the highest modified similarity values are selected as the active user’s nearest neighbors. Compared to the rating matrix, the potential matrix is much denser. Thus, the sparsity problem can be efficiently alleviated. The similarity modification scheme considers the number of common neighbors of two users, which can further improve the accuracy of similarity computation.

Experimental results show that the proposed approach is superior to the traditional similarity measures.

The research highlights of this paper are as follows: the authors construct a dense matrix: user-user potential matrix, and use this matrix to compute potential similarities between users; the potential similarities are modified based on users’ preliminary neighborhoods, and k users with the highest modified similarity values are selected as the active user’s nearest neighbors; and the proposed approach performs better than the traditional similarity measures. The manuscript will be of particular interests to the scientists interested in recommender systems research as well as to readers interested in solution of related complex practical engineering problems.

With the current pandemic situation, the world is shifting to online buying and therefore the purpose of this study is to understand how the industry can improve sales based on the product recommendations shown on their online platforms.

This paper has studied content-based filtering using decision trees algorithm and collaborative filtering using K-nearest neighbour algorithm and measured their impact on sales of product of different genres on e-commerce websites and if their recommendation causes a difference in sales.This paper has conducted a field experiment to analyse the customer frequency, change in sales caused by different algorithms and also tried analysing the change in buying preferences of customers in post-pandemic situation and how this paper can improve on the search results by incorporating them in the already used algorithms.

This study indicates that different algorithms cause differences in sales and score over each other depending upon the category of the product sold. It also suggests that post-Covid, the buying frequency and the preferences of consumers have changed significantly.

The study is limited to existing users of these sites, it also requires the sites to have a huge database of active users and products. Also, the preferences and likings of Indian subcontinent might not generally apply everywhere else.

This study enables better insight into consumer behaviour, thus enabling the data scientists to design better algorithms and help the companies improve their product sales.

Collaboration is often required for activities that are too complex or difficult to be dealt with by a single individual. Many situations requiring information-seeking activities also call for people to work together. Often the methods, systems, and tools that provide access to information assume that they are used only by individuals working on their tasks alone. This review points to the need to acknowledge the importance of collaboration in information-seeking processes, to study models, and to develop systems that are specifically designed to enable collaborative information seeking (CIS) tasks. This chapter reviews the literature from various domains including library and information science, human–computer interaction, collaborative systems, and information retrieval. Focus of the review is on the extent to which people work together on information seeking tasks and the systems and tools that are available for them to be successful. Since CIS occurs in the broader context of collaboration in general, a review of literature about collaborations is first undertaken to define it and place it into context with related terms such as cooperation and communication. A more focused review of research follows relating CIS to systems that have attempted to support such interactions. Included are identification and synthesis of a number of core issues in the field and how best to evaluate systems and collaborative tools. Key lessons learned from the review are summarized, and gaps in the literature identified to spur future research and study.

The use of articles from scientific journals is an important part of research-based teaching at universities. The selection of relevant work from among the increasing amount of scientific literature can be problematic; the challenge is to find relevant recommendations, especially when the related articles are not obviously linked. This paper seeks to discuss these issues.

This paper focuses on the analysis of user activity traces in journals using the open source software “Open Journal Systems” (OJS). The research questions to what extent end users follow a certain link structure given within OJS or immediately select the articles according to their interests. In the latter case, the recorded data sets are used for creating further recommendations. The analysis is based on an article matrix, displaying the usage frequency of articles and their user selected successive articles within the OJS. Furthermore, the navigation paths are analysed.

It was found that the users tend to follow a set navigation structure. Moreover, a hybrid recommendation system for OJS is described, which uses content based filtering as the basic system extended by the results of a collaborative filtering approach.

The paper presents two original contributions: the analysis of user path tracing and a novel algorithm that allows smooth integration of new articles into the existing recommendations, due to the fact that scientific journals are published in a frequent and regular time sequence.

A recommendation algorithm is typically applied to speculate on users’ preferences based on their behavioral characteristics. The purpose of this paper is to provide a systematic review of recommendation systems by collecting related journal articles from the last five years (i.e. from 2014 to 2018). This paper aims to study the correlations between recommendation technologies and e-learning systems.

The paper reviews the relevant articles using five assessment aspects. A coding scheme was put forward that includes the following: the metrics for the e-learning system, the evaluation metrics for the recommendation algorithms, the recommendation filtering technology, the phases of the recommendation process and the learning outcomes of the system.

The research indicates that most e-learning systems will adopt the adaptive mechanism as a primary metric, and accuracy is a vital evaluation indicator for recommendation algorithms. In existing e-learning recommender systems, the most common recommendation filtering technology is hybrid filtering. The information collection phase is an important process recognized by most studies. Finally, the learning outcomes of the recommender system can be achieved through two key indicators: affections and correlations.

The recommendation technology works effectively in closing the gap between the information producer and the information consumer. This technology could help learners find the information they are interested in as well as send them a valuable message. The opportunities and challenges of the current study are discussed; the results of this study could provide a guideline for future research.

Purpose — This chapter illustrates and explains the ambiguity and vagueness of the term social search and aims at describing and classifying the heterogeneous landscape of social search implementations on the WWW.

Methodology/approach — We have looked at different definitions as well as the context of social search by carrying out an extensive literature review, and tried to unify and enhance existing ideas and concepts. Our definition of social search is illustrated by a general review of existing social search engines, which are analyzed and described by their specific features and social aspects.

Findings — The chapter presents a discussion of social search as well as a comparison of existing social search engines.

Social implications — The definition of social search and the comparison of social search engines summarize the many ways people can search the web together and allow for an assessment of future developments in this area.

Originality/value of paper — Although different attempts to define social search have been made in the past, we present an argumentation that unifies some existing definitions and which is different from other interpretations of the social search concept. We present an overview and a comparison of the different genres of social search engines.

This paper aims to discuss and test the claim that utilization of the personalization techniques can be valuable to improve the efficiency of collaborative information retrieval (CIR) systems.

A new personalized CIR system, called PERCIRS, is presented based on the user profile similarity calculation (UPSC) formulas. To this aim, the paper proposes several UPSC formulas as well as two techniques to evaluate them. As the proposed CIR system is personalized, it could not be evaluated by Cranfield, like evaluation techniques (e.g. TREC). Hence, this paper proposes a new user‐centric mechanism, which enables PERCIRS to be evaluated. This mechanism is generic and can be used to evaluate any other personalized IR system.

The results show that among the proposed UPSC formulas in this paper, the (query‐document)‐graph based formula is the most effective. After integrating this formula into PERCIRS and comparing it with nine other IR systems, it is concluded that the results of the system are better than the other IR systems. In addition, the paper shows that the complexity of the system is less that the complexity of the other CIR systems.

This system asks the users to explicitly rank the returned documents, while explicit ranking is still not widespread enough. However it believes that the users should actively participate in the IR process in order to aptly satisfy their needs to information.

The value of this paper lies in combining collaborative and personalized IR, as well as introducing a mechanism which enables the personalized IR system to be evaluated. The proposed evaluation mechanism is very valuable for developers of personalized IR systems. The paper also introduces some significant user profile similarity calculation formulas, and two techniques to evaluate them. These formulas can also be used to find the user's community in the social networks.

The main objective of this article is to show the increasing relevance of the knowledge production capability of information storage and retrieval systems in the context of ‘perpetual innovation’, otherwise known as the ‘information’ economy. The knowledge production potential of information retrieval systems is only barely recognised in the information science community. Traditionally, information professionals and retrieval systems devised by them are conceived merely as guardians and facilitators of knowledge. This prevents information professionals playing a key role in an innovation based economy. In a perpetual innovation economy, information/knowledge embedded in commodities becomes the main source of profit. However, the peculiar character of information/knowledge means that privately owned knowledge tends to flow back into the public domain. This peculiarity necessitates continuous production of new knowledge applied to products and production techniques. Creative acts are not individualistic but collective/collaborative processes. Emerging collaborative systems on computer networks, such as the Internet, make it possible to devise work environments that are conducive to the development and cultivation of collective practices. Informational retrieval systems designers and practitioners may find it useful to study such systems to develop retrieval mechanisms that enhance creativity and facilitate knowledge production as well as knowledge transfer. It is hoped that by putting information retrieval in the context of the perpetual innovation economy, the knowledge production potential of information retrieval systems becomes more widely acknowledged and accepted among information practitioners.