Search results

Social entrepreneurs often make public appeals for funding to investors who are motivated by nonfinancial considerations. This emerging research context is an opportunity for researchers to expand the bounds of entrepreneurship theory. To do so, we require appropriate research tools. In this chapter, we show how computer-aided text analysis (CATA) can be applied to advance social entrepreneurship research. We demonstrate how CATA is well suited to analyze the public appeals for resources made by entrepreneurs, provide insight into the rationale of social lenders, and overcome challenges associated with traditional survey methods.

We illustrate the advantages of CATA by examining how charismatic language in 13,000 entrepreneurial narratives provided by entrepreneurs in developing countries influences funding speed from social lenders. CATA is used to assess the eight dimensions of charismatic rhetoric.

We find that four of the dimensions of charismatic rhetoric examined were important in predicting funding outcomes for entrepreneurs.

Data collection and sample size are important challenges facing social entrepreneurship research. This chapter demonstrates how CATA techniques can be used to collect valuable data and increase sample size. This chapter also examines how the rhetoric used by entrepreneurs impacts their fundraising efforts.

This paper analyses the radical reorganisation of English school sport by the coalition government, a move that led to the emergence of a significant discourse of dissatisfaction amongst school sport advocacy coalition groups.

This paper utilises Sabatier’s (Sabatier & Jenkins-Smith, 1999) Advocacy Coalition Framework (ACF) to identify how the coalition government’s decision to abolish the successful Physical Education School Sport and Club Links (PESSCL) programme has specifically weakened the power of formerly influential advocacy coalitions within the school sport arena. Weber’s (1947) conceptualisation of charisma, in particular, the concept of charismatic rhetoric, is used to explain how these historically extensive policy changes were communicated by the coalition government, and particularly, by Michael Gove, the Secretary of State.

Locating the government’s rhetoric within the charismatic literature allowed the exploration of how a disempowerment of advocacy coalition groups and centralisation of power towards the state might have been partly achieved via the use of charismatic rhetoric (Weber, 1947).

Javidan and Waldman (2003) identified a lack of rigorous empirical study of the role of charismatic leadership and its consequences in public sector leadership, a critique that has been addressed by this paper.

Despite apparent consensus about the importance of leader rhetoric, the topic has not received systematic attention from leadership scholars. The purpose of this article is to advance the study of the relationship between rhetorical behavior and charismatic leadership in three ways: first, by presenting theoretically derived propositions about the expected contents of charismatic leaders’ speeches; second, by offering a thematic content analysis of a representative speech by a charismatic orator, in order to demonstrate the content themes suggested by the propositions; and third, by specifying the requirements for more systematic studies of the relationship between speech content and charisma.

The so-called vividness effect, painting a verbal picture to an audience and a key element of charismatic rhetoric, provides opportunities to make corporate communication more persuasive. The article seeks to provide evidence regarding: (1) the presence of the effect in written, international business communication and (2) whether vivid communication by top-level executives affects perception of their communication effectiveness.

The article employs a qualitative, exploratory setting (focus groups) to examine the attitude of participants towards vivid communication of top-executives. The article also employs a computer-aided-content-analysis (CATA) in two of the most important stock indices (Deutsche Aktienindex and Dow Jones) from 2011 to 2015 to locate the presence of the rhetorical style in annual reports. Lastly, the article studies via a quasi-experimental approach whether this type of communication is perceived differently on the dimensions of communication effectiveness by Segars and Kohut (2001) using unique 485 responses from recruited US-citizens.

The article reveals empirically that companies make use of this type of communication across stock indices. The results of the conformational, quasi-experimental study (Study 3) suggests that vividness is perceived differently by an audience. Therefore, positive attributional effects are not univocally related to communication effectiveness but to the dimensions responsibility and customer commitment. The participants also attribute other desirable characteristics towards the speaker, thereby providing evidence for a partial positive effect of vividness on communication effectiveness.

The article employs an established measure of communication effectiveness and combines it with a key communication style from academia and industry. In addition, the article combines several methods to examine the construct (mixed-models).

This study aims to determine the influence of the role of hospital leaders, the COVID-19 budget and health service facilities at regional general hospitals (RSUDs) to Indonesia on hospital responses in overcoming the COVID-19 pandemic, moderated by hospital class level.

This research was designed as quantitative research using partial least square-structural equation modeling (PLS-SEM) to test hypotheses.

Using a sample of 185 RSUDs, it was found that the role of hospital leaders, the COVID-19 budget and health service facilities in RSUDs had a positive and significant effect on the hospital's response to the COVID-19 pandemic. The findings show that the role of hospital leaders, in this case, the RSUD director, is essential in improving health services during the COVID-19 pandemic. The COVID-19 budget and health service facilities at RSUD can run effectively during the COVID-19 pandemic if the RSUD director issues appropriate policies during the COVID-19 pandemic crisis.

This study is the first to determine the influence of hospital leaders, the health budget for COVID-19 and hospital health service facilities simultaneously on the hospital's response to the COVID-19 pandemic. This study also provides empirical evidence regarding the idea of stewardship theory, which suggests the role of leaders in supervising organizations to achieve organizational goals effectively in times of crisis.

This paper explores strategic change communication, framed by the idea that managers can be viewed as rhetoricians. The purpose of this paper is to present and discuss senior managers' subjective experiences of rhetorical aspects of change management.

The paper draws on a case study from ABB Sweden (a power and automation technology company). In‐depth interviews with senior managers, with vast experience of change management, constitute the empirical source.

The most important finding is the managers' overall reluctance towards rhetoric. According to the managers in this study, a rhetorician is an over‐enthusiastic person who “waves his arms when speaking”. To master the art of rhetoric is not believed to be of particular importance when managing strategic change.

Senior managers' potentially negative attitude concerning rhetoric should be taken into account when researchers situate change management within a rhetorical frame.

Given the large interest in “efficient” communication, generally managers should be encouraged to overcome their reluctance towards rhetoric to improve their ability to “manage meaning” constructively.

This paper contributes to change management communication insofar as it gives voice to the individual manager. This voice indicates; in a time when rhetoric, storytelling, and charismatic leadership are making ground; that the understanding of rhetoric is much more limited than the general impression might suggest.

Many charismatic leaders are renowned for their exemplary rhetorical skills and powers of persuasion and their sense of drama. Interpreting the charismatic relationship as a drama invokes a cast of characters, with the charismatic leader and followers as main protagonist and co‐protagonists, respectively, and competitors and opponents as antagonists. Viewing the charismatic relationship from this perspective also suggests tensions and dilemmas that the leader, in particular, must resolve for the drama to have an outcome mutually acceptable to the actors and their audience. This paper describes the kinds of impression management techniques used by Steve Jobs of Apple Computer, a well‐known charismatic leader, to resolve the dilemmas and tensions resulting from the dramatic nature of the charismatic relationship.