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1 – 10 of over 22000
Article
Publication date: 1 June 1998

Kemal Birdir and Thomas E. Pearson

An in‐depth analysis of hospitality certification programmes was conducted. The study revealed important insights on certification demographics, development processes…

833

Abstract

An in‐depth analysis of hospitality certification programmes was conducted. The study revealed important insights on certification demographics, development processes, certification paths, administration, benefits of certification, credibility and the future of certification programmes. It is found that developing certification programmes commonly involves a long and detailed process. There are serious obstacles in getting association membership to adopt certification programmes. Associations prefer to develop, and manage their certification programmes. Certification programmes seem to benefit both associations and members.

Details

International Journal of Contemporary Hospitality Management, vol. 10 no. 3
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 6 March 2007

Susan M. Harris

The purpose of this paper is to describe a sustainability certification system and label based on an independent, full life cycle assessment of conventionally produced…

3275

Abstract

Purpose

The purpose of this paper is to describe a sustainability certification system and label based on an independent, full life cycle assessment of conventionally produced goods from “cradle to grave”.

Design/methodology/approach

The design approach used comprised five phases: review of presently available third party environmental certification systems regarding their suitability for use as a sustainability certification tool for conventionally produced goods; identification of desirable scientific and consumer design criteria for a sustainability certification system and label; identification of key performance indicators for sustainability; description of an independent sustainability certification system based on the desirable design criteria, in particular an independent full life cycle assessment; and market trials of the sustainability label to test consumer reactions and commercial benefits of independent sustainability certification using two commercial case studies in Australia and New Zealand.

Findings

None of the third party environmental certification systems reviewed was suitable for use as a sustainability certification tool. Desirable design criteria for a sustainability certification system centred on an independent, full life cycle assessment of operations from “cradle to grave”. A total of eight safety and 12 sustainability key performance indicators were proposed to specifically assess sustainability performance. An instantly recognizable logo comprising a “Green Tick” inside a circle, reminiscent of a government “stamp of approval”, was used as a sustainability label. Market trials of certified household products and lamb meat in Australasia confirmed positive consumer reactions to the “Green Tick” label, and considerable commercial benefits for the companies that used it on their products.

Practical implications

The “Green Tick” sustainability certification system and label addresses an identified gap in the market by providing an easily recognizable, independent, life cycle based sustainability certification of consumer products. Market trials indicated that there was measurable consumer support for independent sustainability labelling, and significant commercial benefits for companies whose products qualified for sustainability labelling.

Originality/value

The paper describes the world's first‐ever independent sustainability certification system and label. It is based on third party, full life cycle assessment of products, in accordance with the European Commission's view that sustainability labelling should be based on independent, full life cycle assessments of products. Market trials of the label in the Australasian FMCG sector indicated that consumers responded positively to an easily recognizable, independent sustainability label, and that independent sustainability certification and labelling have significant commercial potential for manufacturers of genuinely sustainable products.

Details

Management of Environmental Quality: An International Journal, vol. 18 no. 2
Type: Research Article
ISSN: 1477-7835

Keywords

Article
Publication date: 18 December 2008

Yumin Liu

As a sign of international quality system, ISO9000 certification has been adopted by more and more enterprises. In recent five years, there have been 560,000 certified…

Abstract

As a sign of international quality system, ISO9000 certification has been adopted by more and more enterprises. In recent five years, there have been 560,000 certified companies in Europe and America, and there have been more than 390,000 ones in China. It has being attracted many quality scholars’ attentions whether ISO9000 certification can bring more benefits to certified companies or not. This paper investigates the ISO9000 certification effect on market performance by the samples from Chinese list companies in shanghai stock exchange. Considering ISO9000 certification as an event, a certification effect model will be set up by means of the event study method, which takes abnormal return rate as a basic indicator to measure the ISO9000 certification effect on Chinese market performance in different event times. Investigation results show that the Chinese certified companies have some positive effects on market performance in the short term. From a long standpoint, the relation between certification and performance has a positive trend.

Details

Asian Journal on Quality, vol. 9 no. 3
Type: Research Article
ISSN: 1598-2688

Keywords

Article
Publication date: 1 May 1998

Alan Brown, Ton van der Wiele and Kate Loughton

Discusses the experience of small and medium sized enterprises (SMEs) with ISO 9000 series certification, based on the results of a Western Australian questionnaire…

3468

Abstract

Discusses the experience of small and medium sized enterprises (SMEs) with ISO 9000 series certification, based on the results of a Western Australian questionnaire survey. It explores issues ranging from why certification was sought, the benefits derived and disappointments. Also examines the problems encountered by SMEs and how they dealt with them. Comparisons are made between those SMEs perceiving more success with ISO 9000 series certification and those which do not. Findings suggest that SMEs are experiencing mixed results from ISO 9000 series certification. Some are reporting considerable internal benefits while many are not experiencing external benefits. An encouraging outcome is that a number of SMEs see ISO 9000 series certification as a useful first step in the quality journey with a view to moving forward in the direction of a broader quality management approach.

Details

International Journal of Quality & Reliability Management, vol. 15 no. 3
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 February 2001

Jeroen Singels, Gwenny Ruël and Henny van de Water

In this article, the relationship is studied between certification on the ISO 9000 series and the performance of organizations. It is often claimed that ISO certification

5587

Abstract

In this article, the relationship is studied between certification on the ISO 9000 series and the performance of organizations. It is often claimed that ISO certification generates an improvement in the performance of organizations. This research aims to find out if ISO certification indeed results in better performance outcomes for organizations. This is of importance, for example, for those organizations that seek ISO certification in order to improve their performances. To test the hypothesis, an instrument is developed to measure the performance. The performance of organizations is operationalized through five performance indicators, which were derived from the literature: production process, company result, customer satisfaction, personnel motivation, and investment on means. Besides this main research interest the question is posed if other factors can explain for the performance. The concept of motivation is introduced which is the focus of the second part of the study.

Details

International Journal of Quality & Reliability Management, vol. 18 no. 1
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 1 October 1999

Hareton K.N. Leung, Keith C.C. Chan and T.Y. Lee

This paper presents the result of a study to identify the costs and benefits of obtaining ISO 9000 certification. Toward this goal, a survey of some 500 ISO 9000 certified…

2932

Abstract

This paper presents the result of a study to identify the costs and benefits of obtaining ISO 9000 certification. Toward this goal, a survey of some 500 ISO 9000 certified companies has been carried out. Among them, more than 65 per cent believe that ISO 9001 certification is worthwhile, and more than 76 per cent believe that the cost of certification is inexpensive. The results indicate that companies which seek certification because of their customers’ request seem to gain less benefit from ISO 9000 certification. We also found that concern for high costs is much less after initial certification. In addition, we discovered that contrary to many people’s expectation, some factors do not have any bearing on whether benefits outweigh costs. These factors include time taken to get certified, number of years since certification, and reason for certification. Besides presenting the results of the survey, we also introduce a new classification scheme based on the company’s view on the “expensiveness” of the certification and the received benefits. There are some differences in responses from companies of different classes.

Details

International Journal of Quality & Reliability Management, vol. 16 no. 7
Type: Research Article
ISSN: 0265-671X

Keywords

Article
Publication date: 7 March 2016

Dana J. Landry

This paper aims to focus on the creation of a certification in the science of innovation.

Abstract

Purpose

This paper aims to focus on the creation of a certification in the science of innovation.

Design/methodology/approach

Polidoro (2013) states that “Certifications are relevant social cues that assist decision making under uncertainty”. When an employer wants to know if a potential candidate has the necessary competencies and knowledge to perform a set of tasks, they often look to education, experience, certificates and/or certifications. When the experience and education of two or more candidates are similar, the presence or absence of a certificate or certification can make a difference about who will be hired (Carter, 2005). Certification in the science of innovation will assist employers in reducing uncertainty in the hiring process and in the professional development of those who focus on the tasks, goals and processes of innovation.

Findings

This paper begins with a definition and explanation of certification and then presents a framework for the science of innovation. A review of the body of knowledge is presented in the International Association of Innovation Professionals (IAOIP) Global Innovation Science Handbook, 1st Ed (Gupta and Trusko, 2013).

Originality/value

From this, the IAOIP certification program is presented with an explanation of the founding principles and the reasoning for the current framework. This paper ends with describing the current status of the IAOIP program and areas for future development.

Details

International Journal of Innovation Science, vol. 8 no. 1
Type: Research Article
ISSN: 1757-2223

Keywords

Book part
Publication date: 15 March 2013

Magda Nutsa Kobakhidze

Purpose – The chapter explores the newly launched Teacher Certification Examinations (TCEs) in one of the post-Soviet countries, Georgia, and describes the experiences and…

Abstract

Purpose – The chapter explores the newly launched Teacher Certification Examinations (TCEs) in one of the post-Soviet countries, Georgia, and describes the experiences and perceptions of Georgian teachers going through the process of teacher certification. The qualitative study develops an in-depth understanding of the perceived strength and weaknesses of TCE in Georgia.Methodology – This case study was carried out in the spring of 2012 in 17 Georgian schools. School teachers and school principals from public and private schools were interviewed. A convenience sampling technique was used to recruit all participants. In addition to data obtained from research participants, various policy documents, laws on general education, minister's decrees, and statistical databases are analyzed and incorporated into the study.Findings – The data analyses showed that while the certification policy, in some way, increased teachers’ social status and prestige in the society, it failed to meet teachers’ expectations regarding remuneration policy and professional development opportunities. The TCE, without an adequate compensation policy as well as other types of incentives to increase teacher motivation, creates only a technical threshold for teachers to obtain a teacher certificate to secure jobs, rather than being a catalyst for a genuine professional development opportunity.Value – The study is the first attempt to empirically examine the teacher certification process in Georgia, thus it fills a knowledge gap that exists in the field. The Georgian TCE is the first TCE in south Caucasus; thus, the study of the implementation and outcomes of the Georgian reform provides a unique opportunity for the region and for the rest of the developing world to learn from the successes and failures of the reform process.

Details

Teacher Reforms Around the World: Implementations and Outcomes
Type: Book
ISBN: 978-1-78190-654-5

Keywords

Book part
Publication date: 15 March 2013

Lawrence Ingvarson

Purpose – This chapter focuses on the challenges of introducing a nationally consistent and credible system for recognizing and rewarding accomplished teachers − a…

Abstract

Purpose – This chapter focuses on the challenges of introducing a nationally consistent and credible system for recognizing and rewarding accomplished teachers − a standard-based professional learning and certification system. Such systems aim to provide attractive incentives for professional learning for all teachers, in contrast with competitive merit pay or one-off bonus pay schemes.Methodology – The chapter provides a case study of one country’s progress in reforming teacher career structures and pay systems, and it also draws on the experience of other countries that have been pursuing similar policies, such as Chile, England, Scotland, and the United States. Using document analysis and interviews with key stakeholders, the chapter describes progress in Australia’s latest attempt to introduce a system for the certification of teachers, this time at two levels – the Highly Accomplished Teacher and Lead Teacher levels.Findings – Despite strong support in principle by the main stakeholders, implementation is proving difficult in changing political and economic contexts. Reasons for these difficulties are compared with problems in other countries as they seek to implement advanced certification schemes.Practical implications – The Australian case indicates the importance of ensuring that agencies established to provide professional certification have the independence, stability, and professional ownership they need to carry out their function effectively.Social implications – Recent Organization for Economic Co-operation and Development (OECD) reports highlight the relationship between the degree to which the work of teaching has been professionalized and student performance. An independent professional certification system is a concrete and relevant way for countries to “professionalize” teaching and treat their teachers as trusted professional partners; however, the Australian case indicates some of the challenges involved in making this a reality.Value – The chapter is the first to compare professional certification schemes in different countries and analyze factors affecting their success.

Details

Teacher Reforms Around the World: Implementations and Outcomes
Type: Book
ISBN: 978-1-78190-654-5

Keywords

Book part
Publication date: 5 October 2020

Jason Bergner, Yining Chen and Melloney Simerly

We survey full-time accounting faculty holding terminal degrees about professional certifications. In addition to asking faculty about professional certifications they…

Abstract

We survey full-time accounting faculty holding terminal degrees about professional certifications. In addition to asking faculty about professional certifications they hold, we gather data about faculty’s experiences as well as their perceptions about the pursuit of professional certifications. We find significant results for the following items: faculty at non-doctoral schools are more likely to hold professional certifications than their doctoral counterparts; newer faculty are less likely to hold a professional certification, indicating a decreasing trend of accounting faculty who are professionally certified, and faculty teaching audit and taxation are more likely to hold a professional certification, denoting a higher practice credential requirement for faculty teaching in those areas. Our work also reveals faculty’s perceptions about the benefits of obtaining a certification to both teaching and research. By understanding the motivations and obstacles perceived by accounting faculty in their pursuit of professional certifications, universities can design reward systems that best suit their institutional mission while accommodating faculty pursuit of professional certifications in order to bridge the gap between accounting education and accounting practice.

Details

Advances in Accounting Education: Teaching and Curriculum Innovations
Type: Book
ISBN: 978-1-83867-236-2

Keywords

1 – 10 of over 22000