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Article
Publication date: 18 September 2009

Stephan C. Henneberg, Juani Swart, Peter Naudé, Zhizhong Jiang and Stefanos Mouzas

The purpose of this paper is to show the role of social networks in mobilizing how actors both impact and are impacted on by their colleagues. It seeks to compare the…

Abstract

Purpose

The purpose of this paper is to show the role of social networks in mobilizing how actors both impact and are impacted on by their colleagues. It seeks to compare the human resource management (HRM) academic community with two other comparable communities, and to identify those groups that are seen to work closely together.

Design/methodology/approach

It is shown how social network analysis (SNA) can be utilized to analyse data in social networks, shedding light on the cliques and networks of people that work together over a period of time. This is based on an analysis of co‐authored papers in the field of HRM between 1990 and 2005.

Findings

It is shown how the HRM community has developed over time utilizing various SNA metrics and this community of scholars is shown to be less “dense” than comparable academic networks, being made up of several weakly‐linked subcomponents. The paper also identifies the “ego‐nets” of individuals that are indicative of different publishing strategies.

Originality/value

The paper's contribution lies in the application of SNA to identify how groups interact over time, and how a large network can be systematically analysed to reveal the underlying structure.

Details

The Learning Organization, vol. 16 no. 6
Type: Research Article
ISSN: 0969-6474

Keywords

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Article
Publication date: 21 September 2010

Zhizhong Jiang, Stephan C. Henneberg and Peter Naudé

To overcome the limitations of applying trust in interorganizational relationships, this paper aims to investigate the significant role of interorganizational reliance in…

Abstract

Purpose

To overcome the limitations of applying trust in interorganizational relationships, this paper aims to investigate the significant role of interorganizational reliance in business relationships and develop an original scale to measure this new construct.

Design/methodology/approach

A total of 20 in‐depth interviews with buying firms were conducted in the UK construction industry. The contents of the interviews were analyzed with NVivo to examine the rational standards underlying the buyer‐supplier exchange relationship.

Findings

Trust is a relevant but not in itself a sufficient condition for the development and sustaining of buyer‐supplier relationships. The objective rationality requires that business relationships are centred on organizational needs and benefits which necessitate the rational standard of interorganizational reliance. Reliance remains to be central in business relationships despite low or lack of trust.

Research limitations/implications

Focusing on the construction industry, this paper evaluates the current status of trust and develops an understanding of interorganizational reliance in business relationships.

Practical implications

The generic use of the term of trust has obscured the meaning and significance of reliance in business relationships. Marketing researchers should put necessary attention and efforts to explore the distinct features and effects of reliance in exchange relationships between organizations.

Originality/value

The paper empirically examines the deficiencies in trust, and demonstrates the significance of reliance in buyer‐supplier relationships. An original measure for the new construct of reliance is also developed through interviews with key informants.

Details

Marketing Intelligence & Planning, vol. 28 no. 6
Type: Research Article
ISSN: 0263-4503

Keywords

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Article
Publication date: 1 January 2012

Zhizhong Jiang, Stephan C. Henneberg and Peter Naudé

There is conflicting evidence of the extent to which business relationships in the UK construction industry are based on trust between closely collaborating parties or…

Abstract

Purpose

There is conflicting evidence of the extent to which business relationships in the UK construction industry are based on trust between closely collaborating parties or alternatively are more adversarial in nature, based on dependence between the parties. This study seeks to provide empirical evidence about the effects of trust and dependence in business relationships in this industry.

Design/methodology/approach

A large quantitative survey was conducted with buying firms, resulting in a total of 636 usable responses from 404 firms to test a model using structural equation modelling. The authors test the extent to which trust and dependence act as antecedents to four dimensions identified from the literature as being important determinants of relationship quality: commitment, communication, satisfaction, and long‐term orientation.

Findings

The results provide good evidence for the hypotheses in the authors' model: relational characteristics associated with relationship quality are mainly driven by the interpersonal trust between buyers and their suppliers. Interorganisational dependence, evidence of more adversarial relationships, has either no direct impact on relational consequences or at best far less impact than trust.

Originality/value

This research substantiates trust as a key factor influencing relational characteristics associated with relationship quality in the UK construction industry. The findings confirm the earlier work in this industry that trust is an important strategic tool in supplier relationship management.

Details

Journal of Business & Industrial Marketing, vol. 27 no. 1
Type: Research Article
ISSN: 0885-8624

Keywords

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Article
Publication date: 19 July 2011

Zhizhong Jiang, Stephan C. Henneberg and Peter Naudé

The purpose of this paper is to investigate the levels of trust and reliance in different international business markets. The paper aims to obtain empirical evidence…

Abstract

Purpose

The purpose of this paper is to investigate the levels of trust and reliance in different international business markets. The paper aims to obtain empirical evidence regarding the importance of relational aspects (trust) vis‐à‐vis organisational ones (reliance) for building long‐term business relationships.

Design/methodology/approach

This is an exploratory study to examine trust and reliance in the manufacturing and construction industries of four countries: UK, India, Pakistan, and Poland. Statistical analysis is based on a data sample of 501 responses collected through a survey of buying and selling relationships.

Findings

Although varying across countries, stable relationships with high levels of both trust and reliance exist widely in business markets. Exclusively trust‐based business relationships, i.e. those which are mainly driven by individual‐level aspects, are very rare. However, both trust and reliance are significant for building relationships with long‐term perspectives.

Practical implications

Managers in firms who want to build advantageous and sustainable business relationships need to be able to discern the difference between trust in people on the one hand, and reliance on the partner firms on the other. This research shows that to maintain sustainable relationships, firms should not only focus their relational capabilities on enhancing reliance aspects with their business partners, but also aim to build good levels of trust in the interaction.

Details

International Marketing Review, vol. 28 no. 4
Type: Research Article
ISSN: 0265-1335

Keywords

Content available
Article
Publication date: 13 April 2015

Antonella La Rocca

Abstract

Details

IMP Journal, vol. 9 no. 1
Type: Research Article
ISSN: 2059-1403

Content available
Article
Publication date: 18 September 2009

Peter A.C. Smith

Abstract

Details

The Learning Organization, vol. 16 no. 6
Type: Research Article
ISSN: 0969-6474

Content available
Book part
Publication date: 20 June 2017

David Shinar

Abstract

Details

Traffic Safety and Human Behavior
Type: Book
ISBN: 978-1-78635-222-4

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Article
Publication date: 17 September 2021

Wang Zhizhong, Han Chao, Guosheng Huang, Han Bin and Han Bin

The deposition of particles onto a substrate during the cold spraying (CS) process relies on severe plastic deformation, so there are various micro-defects induced by…

Abstract

Purpose

The deposition of particles onto a substrate during the cold spraying (CS) process relies on severe plastic deformation, so there are various micro-defects induced by insufficient deformation and severe crushing. To solve the problems, many post-treat techniques have been used to improving the quality by eliminating the micro-defects. This paper aims to help scholars and engineers in this field a better and systematic understand of CS technology by summarizing the post-treatment technologies that have been investigated recently years.

Design/methodology/approach

This review summarizes the types of micro-defects and introduces the effect of micro-defects on the properties of CS coating/additive manufactured, illustrates the post-treatment technologies and its effect on the microstructure and performances, and finally outlooks the future development trends of post-treatments for CS.

Findings

There are significant discoveries in post-treatment technology to change the performance of cold spray deposits. There are also many limitations for post-treatment methods, including improved performance and limitations of use. Thus, there is still a strong requirement for further improvement. Hybrid post-treatment may be a more ideal method, as it can eliminate more defects than a single method. The proposed ultrasonic impact treatment could be an alternative method, as it can densify and flatten the CS deposits.

Originality/value

It is the first time to reveal the influence factors on the performances of CS deposits from the perspective of microdefects, and proposed corresponding well targeted post-treatment methods, which is more instructive for improving the performances of CS deposits.

Details

Rapid Prototyping Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1355-2546

Keywords

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Article
Publication date: 8 February 2011

Xun Wang, Yongchang Liu, Liming Yu, Zhizhong Dong and Zhiming Gao

The purpose of this paper is to study the relationship between microstructure and mechanical properties of Sn‐4.0Bi‐3.7Ag‐0.9Zn (in wt%) solder, and the structural…

Abstract

Purpose

The purpose of this paper is to study the relationship between microstructure and mechanical properties of Sn‐4.0Bi‐3.7Ag‐0.9Zn (in wt%) solder, and the structural evolution of the soldered interfaces.

Design/methodology/approach

The solder was prepared by a vacuum arc furnace. Scanning electron microscopy (SEM) and X‐ray diffraction were used to identify the microstructure and composition. The melting temperature, microhardness and tensile strength were measured. Solder joints were prepared by reflowing at 250°C for 1 min in a vacuum oven and the soldered interfaces were observed by using SEM.

Findings

The microstructure of the slowly cooled Sn‐4.0Bi‐3.7Ag‐0.9Zn specimen is composed of bulk Ag3Sn, AgZn intermetallic compounds (IMCs), Bi precipitates and a β‐Sn phase. The developed solder exhibits good comprehensive properties, such as low‐melting temperature, high microhardness and ultimate tensile strength. A complicated IMC layer forms at the interface with Cu pads and it turns into a thinner Ni3Sn4 layer with Ni/Cu substrates.

Originality/value

The paper shows how a high performance, lead‐free solder was developed.

Details

Soldering & Surface Mount Technology, vol. 23 no. 1
Type: Research Article
ISSN: 0954-0911

Keywords

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Article
Publication date: 8 January 2018

Xiao-dong Yu, Lei Geng, Xiao-jun Zheng, Zi-xuan Wang and Xiao-gang Wu

Rotational speed and load-carrying capacity are two mutual coupling factors which affect high precision and stable operation of a hydrostatic thrust bearing. The purpose…

Abstract

Purpose

Rotational speed and load-carrying capacity are two mutual coupling factors which affect high precision and stable operation of a hydrostatic thrust bearing. The purpose of this paper is to study reasonable matching relationship between the rotational speed and the load-carrying capacity.

Design/methodology/approach

A mathematical model of relationship between the rotational speed and the load-carrying capacity of the hydrostatic bearing with double-rectangle recess is set up on the basis of the tribology theory and the lubrication theory, and the load and rotational speed characteristics of an oil film temperature field and a pressure field in the hydrostatic bearing are analyzed, reasonable matching relationship between the rotational speed and the load-carrying capacity is deduced and a verification experiment is conducted.

Findings

By increasing the rotational speed, the oil film temperature increases, the average pressure decreases and the load-carrying capacity decreases. By increasing the load-carrying capacity, the oil film temperature and the average pressure increases and the rotational speed decreases; corresponding certain reasonable matching values are available.

Originality/value

The load-carrying capacity can be increased and the rotational speed improved by means of reducing the friction area of the oil recess by using low-viscosity lubricating oil and adding more oil film clearance; but, the stiffness of the hydrostatic bearing decreases.

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