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Book part
Publication date: 25 May 2021

Derya Timucin Hayat and Blend Ibrahim

Introduction Summary: Tourism is accepted as a multidisciplinary industry .Hoteliers and tour operators/travel agencies (TO/TA) count as two main stakeholders in the…

Abstract

Introduction Summary: Tourism is accepted as a multidisciplinary industry .Hoteliers and tour operators/travel agencies (TO/TA) count as two main stakeholders in the tourism sector, and they are interdependent with regard to their marketing and service objectives. Distribution channels, as TO and TA, are an important part of tourism growth. As TOs and TAs are the intermediaries between tourist and tourism service providers. Tourists travel to satisfy or fulfill their dreams because travel is a need for psychological relief that motivates people for temporary movement to different places and different countries. The research aims to examine the effects of perceived stakeholder conflict factors (PSCF) issues identified from the existing literature on guests’ outcomes in accommodation establishment located in Kyrenia, Northern Cyprus. PSCF is, namely, misinformation, unmanaged bookings and operational mistakes involving quality-price inconsistency and unsolved guest’s problems should be considered by both parties. Therefore, the objective of this study is to address the research gap regarding the effects of PSCFs on guests’ perceived value (GPV), guest satisfaction (GS) and behavioral intention (BI). Purpose: This study aims to investigate stakeholders conflict and its effects on guests’ outcomes, namely GPV, GS and BI associated with accommodation establishments, which has not been examining empirically before. Design/Methodology/Approach: This study conceptualized PSCFs and developed a scale for assessing this conflict and its outcomes. Through careful instrument development process, four sub-dimensions and 17 items of PSCFs were identified. Findings: The overall PSCFs’ effects obtained indicate that GPV, GS and BI are associated with accommodation establishments, and are negatively affected by the unsatisfactory relationship between these two key stakeholders. Originality/Value: The study empirically tested the conceptual model through conducting survey research to collect data from the guests whose trips were organized through a TO/TA and staying in five-star or four-star accommodation establishments located in Kyrenia, Northern Cyprus.

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Contemporary Issues in Social Science
Type: Book
ISBN: 978-1-80043-931-3

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Book part
Publication date: 25 May 2021

Esat Saçkes

Despite developments in the fields of technology and health, some people may still have congenital or acquired disabilities. In our world, where one in every seven…

Abstract

Despite developments in the fields of technology and health, some people may still have congenital or acquired disabilities. In our world, where one in every seven consumers is disabled, these consumers also have the right to utilize the services offered to them in the best way as the other six. With the developed technology and innovations, it has become easier and more inexpensive for disabled consumers to access products and services. The number of disabled consumers is also increasing day by day in the tourism sector. However, the designs of touristic products are not suitable for every type of disability. The concept in disabled tourism that is known as “Quiet Tourism” in the literature represents the group including consumers with hearing and speech loss. This section aims to present consumers with hearing and speech loss who have to continue their lives this way becoming a new market for accommodation firms and what types of difficulties and opportunities may be encountered. It is aimed to show that the existing infrastructure at accommodation firms is not adequate, but there is a considerable potential.

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Contemporary Issues in Social Science
Type: Book
ISBN: 978-1-80043-931-3

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Article
Publication date: 24 January 2018

Josep Maria Espinet-Rius, Modest Fluvià-Font, Ricard Rigall-Torrent and Anna Oliveras-Corominas

The purpose of this paper is to examine the effect on price of different cruise industry characteristics from the point of view of actual prices. The analysis is carried…

Abstract

Purpose

The purpose of this paper is to examine the effect on price of different cruise industry characteristics from the point of view of actual prices. The analysis is carried out from the supply side but taking into account the real prices paid by customers.

Design/methodology/approach

This paper uses the hedonic price methodology. To develop this research, a database of more than 36,000 prices paid by cruise passengers and different characteristics of ships in 2013 was built. To obtain the results, ten models have been developed with significant adjusted R2 of between 0.85 and 0.93 making the models and results robust.

Findings

The results show that the main attributes affecting prices are the number of nights of the itinerary, the departure date, the number of days before departure the booking is made, the accommodation type and some facilities, such as casinos, cinemas and swimming pools. The results also yield a ranking of ship companies based on price and quality dimensions. Finally, the authors suggest some implications for management and new research.

Originality/value

This paper offers a new approach in the academic literature of the cruise industry in two respects. First, in its use of a broad database of actual prices paid by passengers – more than 36,000 observations. Second, in the application of the hedonic pricing methodology, widely used in the tourism sector (see the Methodology and Database section) but until now not in the cruising segment.

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European Journal of Management and Business Economics, vol. 27 no. 1
Type: Research Article
ISSN: 2444-8451

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Article
Publication date: 1 June 2000

A. Savini

Gives introductory remarks about chapter 1 of this group of 31 papers, from ISEF 1999 Proceedings, in the methodologies for field analysis, in the electromagnetic…

Abstract

Gives introductory remarks about chapter 1 of this group of 31 papers, from ISEF 1999 Proceedings, in the methodologies for field analysis, in the electromagnetic community. Observes that computer package implementation theory contributes to clarification. Discusses the areas covered by some of the papers ‐ such as artificial intelligence using fuzzy logic. Includes applications such as permanent magnets and looks at eddy current problems. States the finite element method is currently the most popular method used for field computation. Closes by pointing out the amalgam of topics.

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COMPEL - The international journal for computation and mathematics in electrical and electronic engineering, vol. 19 no. 2
Type: Research Article
ISSN: 0332-1649

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Article
Publication date: 3 April 2017

Rizki Novanda Ridha, Burhanuddin and Budi Priyatna Wahyu

This paper aims to discuss Indonesia as a country having a young generation resource crisis in agricultural sectors, and this crisis contributes more than 32.9 per cent…

Abstract

Purpose

This paper aims to discuss Indonesia as a country having a young generation resource crisis in agricultural sectors, and this crisis contributes more than 32.9 per cent higher unemployment than other sectors. Therefore, creative youths are needed to build the sector through entrepreneurship activities.

Design/methodology/approach

The low condition of youth entrepreneurship intention in agricultural sectors leading the Agriculture Ministry of Indonesia launches an Agricultural Young Entrepreneurship Growing Program 2016 (Program Penumbuhan Wirausaha Muda Pertanian, PWMP 2016). Intention in growing phase is critical to avoid the program failure.

Findings

This research was aimed to analyze entrepreneurship characteristics and factors affecting the intentions. The research was conducted in three cities, Bogor, Lampung and Bandung, with 189 respondents who accepted business support from the PWMP in 2016. The accumulated data were then analyzed using descriptive analysis and structural equation model. Respondents have highly average trends on behavior belief, normative belief, motivation to comply, control belief, control belief power and intention. While, only the evaluation of the consequence to give the medium trend is about 50.26 per cent.

Originality/value

Factor affects to the entrepreneurship intention in agricultural sectors is a subjective norm or external factor, and both the attitude toward behavior and perceived behavioral control factors do not affect entrepreneurship intention in the agricultural sector.

Details

Asia Pacific Journal of Innovation and Entrepreneurship, vol. 11 no. 1
Type: Research Article
ISSN: 2071-1395

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Article
Publication date: 22 August 2017

Eduardo Castro e Costa, José Pinto Duarte and Paulo Bártolo

In this paper, the authors aim to address the potential of mass personalization for ceramic tableware objects. They argue that additive manufacturing (AM) is the most…

Abstract

Purpose

In this paper, the authors aim to address the potential of mass personalization for ceramic tableware objects. They argue that additive manufacturing (AM) is the most adequate approach to the production of such objects.

Design/methodology/approach

The authors review the manufacturing of ceramic tableware objects, both traditional techniques and AM processes, and assess which available AM technologies are suitable for the research purpose.

Findings

The authors consider binder jetting and material extrusion as the most suitable processes for the production of ceramic objects to be integrated into a mass personalization system of ceramic tableware.

Originality/value

This paper provides an original overview of traditional and innovative techniques in ceramic manufacturing, exposing not only its differences but also its commonalities. Such overview supports the conceptual design of original equipment.

Details

Rapid Prototyping Journal, vol. 23 no. 5
Type: Research Article
ISSN: 1355-2546

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