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Article
Publication date: 27 June 2020

Zhen Shao, Yue Guo, Xiaotong Li and Stuart Barnes

Despite the growing popularity of ride-sharing in China, our understanding regarding users' trust and behavioral intention toward this new type of hailing service is still…

1393

Abstract

Purpose

Despite the growing popularity of ride-sharing in China, our understanding regarding users' trust and behavioral intention toward this new type of hailing service is still limited. This study aims to examine the joint influences of institution-based, process-based and characteristic-based antecedents on customers' trust and continuance intention toward ride-sharing. Furthermore, the study aims to investigate if the relative influences of institution-based and process-based antecedents on trust are contingent upon customers' prior experience.

Design/methodology/approach

Drawing upon trust-building literature and the elaboration-likelihood model, we developed a research model and conducted an online survey to users of Didi, the largest ride-sharing platform in China. We used the structural equation modeling technique to analyze the collected data and examine the proposed research model.

Findings

Ther major research findings of the study suggest that structural assurance, government support, platform reputation and disposition to trust exhibit significant and different degrees of influences on customers' trust beliefs and continuance intention toward ride-sharing. A multi-group analysis further suggests that customers with less use experience focus more on government support and platform reputation, while customers with more use experience are more likely influenced by structural assurance.

Originality/value

The study contributes to the extant literature by identifying the joint influences of institutional-based, process-based and characteristic-based antecedents on users' continuance intention of ride-sharing service and uncovers the mediation mechanism of trust and perceived risk. Moreover, the study refines the boundary condition of the proposed research model by revealing the moderating effect of use experience.

Details

Industrial Management & Data Systems, vol. 120 no. 8
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 22 November 2022

Yang Lei, Yue Guo, Xiaotong Li and Zhe Jing

The space industry has experienced rapid development over the last few years. Activities such as building things in space, learning about our Earth and exploring outer space are…

Abstract

Purpose

The space industry has experienced rapid development over the last few years. Activities such as building things in space, learning about our Earth and exploring outer space are satisfying people's fantasies and achieving humanity's ambitions. Such activities have also generated many issues that belong to several information systems (IS) research domains. In this article, the authors discuss the challenges and opportunities associated with the space economy.

Design/methodology/approach

The authors discuss why the emerging space economy opens a new frontier of e-commerce and data analytics. Linking three important IS research areas (i.e. digital commerce, data analytics and information security) to the space economy, this study motivates scholars to pay close attention to this promising new frontier for IS research.

Findings

The authors identify new research opportunities within several IS research contexts (digital commerce, data analytics and information security). The authors highlight the potential for opening a robust, interdisciplinary field in the IS domain that could provide valuable insights for practitioners and academics.

Originality/value

Because of the unique characteristics of the space economy, this article presents some promising avenues, research opportunities and implications for several IS fields (digital commerce, data analytics, decision science, information sharing and information security and new business models). Indeed, many opportunities are interdisciplinary in scope, with overlaps occurring between IS and other disciplines.

Details

Industrial Management & Data Systems, vol. 123 no. 2
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 26 October 2021

Qiong Jia, Yang Lei, Yue Guo and Xiaotong Li

This study explores the factors influencing the value of enterprise social media (ESM) from the perspective of compatibility. Establishing a theoretical model based on…

Abstract

Purpose

This study explores the factors influencing the value of enterprise social media (ESM) from the perspective of compatibility. Establishing a theoretical model based on compatibility theory, the authors examine the effects of two dimensions of compatibility and the mediating effects of employees' intrinsic motivations. ESM is an important tool that helps companies to enhance knowledge sharing and cross-department collaboration. Thus, it is important to understand factors that can facilitate the role of ESM in improving enterprise operating performance.

Design/methodology/approach

The authors conducted a survey among 353 users of a leading ESM platform and empirically investigated how compatibility influences ESM value through employees' intrinsic motivations. Structural equation modeling (SEM) was applied to study the relationship among compatibility, employees' intrinsic motivations and ESM value.

Findings

The empirical research results indicate that compatibility of self-interest with group interest influences the value of ESM, and intrinsic motivations toward collaboration and toward knowledge management partially mediate the effects of the two dimensions of compatibility on ESM value.

Research limitations/implications

First, the empirical analysis relies on data from surveying employees of Chinese companies. Therefore, one direction for future research is to reexamine the model using data from other countries. Second, the effects of compatibility identified in the study may vary among different ESM platforms. In addition, the findings may change for organizations having different sizes.

Practical implications

This finding suggests that managers should pay close attention to potential conflicts of interest when implementing ESM to enhance group communication and collaboration. This study also highlights the importance of compatibility of new working processes with experience in practice. In addition, intrinsic motivations towards both cooperation and knowledge management in ESM are important factors influencing the value creation of ESM. Therefore, to cultivate employees' intrinsic motivation, managers and organizations need to facilitate the formation of a collaborative atmosphere and habits of cooperative adoption.

Originality/value

Although previous studies show that compatibility is a strong belief salient to technology acceptance and continuance usage behavior, the operational definition of compatibility developed by prior studies has generally been limited to the technology perspective and the individual level. However, the primary benefit of ESM is enabling online team collaboration and knowledge sharing across various departments. Thus, the level of compatibility between employees' self-interests and group interests may influence their intrinsic motivations toward ESM usage. From this perspective of individual–group interest conflicts, the authors propose a conceptual research model based on the theory of compatibility in innovation diffusion.

Details

Journal of Enterprise Information Management, vol. 35 no. 6
Type: Research Article
ISSN: 1741-0398

Keywords

Content available

Abstract

Details

Industrial Management & Data Systems, vol. 122 no. 10
Type: Research Article
ISSN: 0263-5577

Article
Publication date: 4 May 2021

Yugang Yu, Xin Zhang, Xiong Zhang and Wei T. Yue

New information technologies such as IoT and big data analytics have reshaped the development of smart green products. These products exhibit two important features that are not…

Abstract

Purpose

New information technologies such as IoT and big data analytics have reshaped the development of smart green products. These products exhibit two important features that are not seen in traditional products: environmental friendliness and data network effect. Based on these unique features, the authors investigate a firm's optimal selling strategy of smart green products from both the profitability and environmental perspectives.

Design/methodology/approach

The authors establish stylized models to consider the optimality of three selling strategies: (1) traditional strategy – only offering traditional products, (2) green strategy – only offering smart green products, and (3) hybrid strategy – offering both traditional and smart green products.

Findings

The authors’ analysis shows that in the absence of data network effect, there will always be a conflict between profit maximization and environmental protection. However, a strategy that benefits both the firm and the environment exists when data network effect is present. Interestingly, hybrid and traditional strategies can be win-win strategies, but the green strategy cannot. Also surprisingly, the green strategy may harm the environment more as smart products become greener.

Originality/value

This study examines the economic and environmental implications of selling smart green products, and contributes to existing literature on sustainable operations and green product design by incorporating the impact of both consumer environmental awareness and data network effect. The authors’ findings shed light on how to coordinate the profitability and environmental impact of selling smart green products in the era of big data and IoT.

Details

Information Technology & People, vol. 35 no. 3
Type: Research Article
ISSN: 0959-3845

Keywords

Article
Publication date: 30 July 2010

Qi Yao, Huawei Ma and Guo‐An Yue

Met‐expectation hypothesis has been well accepted in traditional industrial and organizational psychology and organizational behavior research, but there are inconsistent findings…

648

Abstract

Purpose

Met‐expectation hypothesis has been well accepted in traditional industrial and organizational psychology and organizational behavior research, but there are inconsistent findings in recent years because of problems on definition, manipulation and statistical methods. This paper aims to examine met‐expectation hypothesis in Chinese organizational context.

Design/methodology/approach

Using longitudinal research design and employing 336 newcomers within a big‐size joint stock company as participants, the authors measured pre‐entry expectations and post‐entry experiences at four time points during half a year and collected turnover information from the company at the end of the second year.

Findings

The results of survival analysis and hierarchical regression revealed that: met‐expectation hypothesis is not supported in Chinese organizational context – employees' recent experiences have significant predictive effect for voluntary turnover, whereas neither pre‐entry expectations nor early experiences during organizational entry can predict voluntary turnover; and team expectations moderate the relationships between team experiences and turnover.

Originality/value

This is the first study to explore met‐expectation hypothesis in Chinese organizational context and the first to use survival analysis to test it. It will deepen understanding of the effect of met expectations by treating pre‐entry expectations as multi‐dimension construct and as time‐varying variables.

Details

Nankai Business Review International, vol. 1 no. 3
Type: Research Article
ISSN: 2040-8749

Keywords

Article
Publication date: 15 June 2015

Shunying Ji, Shaocheng Di and Shewen Liu

In oil/gas exploitations of ice-covered cold regions, conical offshore structures are designed to reduce ice force and to avoid the ice-induced intense vibrations of vertical…

Abstract

Purpose

In oil/gas exploitations of ice-covered cold regions, conical offshore structures are designed to reduce ice force and to avoid the ice-induced intense vibrations of vertical structures. The purpose of this paper is to investigate the interaction between ice cover and conical offshore structures, the discrete element method (DEM) is introduced to determine the dynamic ice loads under different structure parameters and ice conditions.

Design/methodology/approach

The ice cover is dispersed into a series of bonded spherical elements with the parallel bonding model. The interaction between ice cover and conical offshore structure is obtained based on the DEM simulation. The influence of ice velocity on ice load is compared well with the experimental data of Hamburg Ship Model Basin. Moreover, the ice load on a conical platform in the Bohai Sea is also simulated. The ice loads on its upward and downward ice-breaking cones are compared.

Findings

The DEM can be used well to simulate the ice loads on conical structures. The influences of ice velocity, ice thickness, conical angle on ice loads can be analyzed with DEM simulations.

Originality/value

This DEM can also be applied to simulate ice loads of different offshore structures and aid in determining ice load in offshore structure designs.

Details

Engineering Computations, vol. 32 no. 4
Type: Research Article
ISSN: 0264-4401

Keywords

Article
Publication date: 22 September 2023

Xinmin Peng, Lumin He, Shuai Ma and Martin Lockett

An alliance portfolio can help latecomer firms to acquire the necessary knowledge and resources to catch up with market leaders. However, how latecomer firms construct an alliance…

Abstract

Purpose

An alliance portfolio can help latecomer firms to acquire the necessary knowledge and resources to catch up with market leaders. However, how latecomer firms construct an alliance portfolio in terms of the nature of windows of opportunity has not been fully analyzed. This paper aims to explore how latecomer firms can build appropriate coalitions according to the nature of the window of opportunity to achieve technological catch-up in different catch-up phases.

Design/methodology/approach

Based on a longitudinal case study from 1984 to 2018 of Sunny Group, now a leading manufacturer of integrated optical components and products, this paper explores the process of technological catch-up of latecomer firms building different types of alliance portfolio in different windows of opportunity.

Findings

This paper finds that there is a sequence when latecomers build an alliance portfolio in the process of catch-up. When the uncertainty of opportunity increases, the governance mechanism of the alliance portfolio will change from contractual to equity-based. Also, latecomer firms build market-dominated and technology-dominated alliance portfolios to overcome their market and technology disadvantages, respectively.

Originality/value

These conclusions not only enrich the theory of latecomer catch-up from the perspective of windows of opportunity but also expand research on alliance portfolio processes from a temporal perspective.

Details

Nankai Business Review International, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2040-8749

Keywords

Article
Publication date: 20 November 2023

Chao Zhang, Fang Wang, Yi Huang and Le Chang

This paper aims to reveal the interdisciplinarity of information science (IS) from the perspective of the evolution of theory application.

Abstract

Purpose

This paper aims to reveal the interdisciplinarity of information science (IS) from the perspective of the evolution of theory application.

Design/methodology/approach

Select eight representative IS journals as data sources, extract the theories mentioned in the full texts of the research papers and then measure annual interdisciplinarity of IS by conducting theory co-occurrence network analysis, diversity measure and evolution analysis.

Findings

As a young and vibrant discipline, IS has been continuously absorbing and internalizing external theoretical knowledge and thus formed a high degree of interdisciplinarity. With the continuous application of some kernel theories, the interdisciplinarity of IS appears to be decreasing and gradually converging into a few neighboring disciplines. Influenced by big data and artificial intelligence, the research paradigm of IS is shifting from a theory centered one to a technology centered one.

Research limitations/implications

This study helps to understand the evolution of the interdisciplinarity of IS in the past 21 years. The main limitation is that the data were collected from eight journals indexed by the Social Sciences Citation Index and a small amount of theories might have been omitted.

Originality/value

This study identifies the kernel theories in IS research, measures the interdisciplinarity of IS based on the evolution of the co-occurrence network of theory source disciplines and reveals the paradigm shift being happening in IS.

Details

Journal of Documentation, vol. 80 no. 2
Type: Research Article
ISSN: 0022-0418

Keywords

Article
Publication date: 28 February 2024

Mushahid Hussain Baig, Jin Xu, Faisal Shahzad and Rizwan Ali

This study aims to investigate the association of FinTech innovation (FinTechINN) and firm performance (FP) by considering the role of knowledge assets (KA) as a causal mechanism…

Abstract

Purpose

This study aims to investigate the association of FinTech innovation (FinTechINN) and firm performance (FP) by considering the role of knowledge assets (KA) as a causal mechanism underlying the FinTechINN – FP association.

Design/methodology/approach

In this study, the authors consider panel data of 1,049 Chinese A-listed firm and construct a structural model for corporate FinTech innovation, knowledge assets and firm performance while considering endogeneity issues in analyses over the period of 2014–2022. The modified value added intellectual capital (VAIC) and research and development (R&D) expenses are used as a proxy measure for knowledge assets, considering governance and corporate performance measures.

Findings

According to the findings of this study FinTech innovation (FinTechINN) has a positive significant effect on firm performance. Particularly; the findings disclose that FinTech innovations has a link with knowledge assets, FinTech innovations indirectly affects firm performance, and the association between FinTech innovation and firm performance is partially mediated by knowledge assets (MVAIC and R&D expenses).

Originality/value

Rooted in the dynamic capability and resource-based view, this study pioneers an empirical exploration of the association of FinTech innovation with firm performance. Moreover, it introduces the novel dimension of knowledge assets (on firm-level), acting as a mediating factor with in this relationship.

Details

International Journal of Innovation Science, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1757-2223

Keywords

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